Senior Technical Support Engineer Jobs

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Senior Product Designer on the Ads & Brands team, you will shape the future of monetization at Roblox by designing for our core Ads Platform and Tooling. You will build complex, scalable systems that power both sides of our market: helping advertisers launch high-impact campaigns while empowering creators to maximize their earnings. This role sits at the intersection of deep systems thinking, business impact, and high-craft UX/UI. You will partner with cross-functional teams across Product, Engineering, Research, and Data Science to deliver experiences that balance player delight, creator opportunity, and brand value. You will play a pivotal role in driving revenue growth, enhancing developer earnings, and transforming multi-faceted ecosystems into intuitive, powerful tools. This role reports to the Senior Manager of Product Design, Ads & Brands. You will: Define UX strategy and design direction for Roblox’s Ads Platform and tooling Design and evolve complex, end-to-end experiences that help advertisers launch impactful campaigns and creators maximize their earning potential. Partner closely with Product, Engineering, Research, and Data Science to translate business

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a senior software engineer on the Cell Platform team at Roblox, you will build systems that Roblox engineers use to create and deploy resources onto Kubernetes. Our engineers deploy their services in a complex, hybrid, multiple-cluster, K8s environment. The Cell Platform manages this complexity for our users, with tools, APIs, K8s controllers, and UX, simplifying infrastructure for our internal customers. You Have: A desire to work on critical, large-scale distributed systems An appreciation of observability and instrumentation and tooling to make your life easier 3+ years of experience as software engineer Bachelor's degree in Computer Science or an equivalent field You will: Build our Roblox-wide control plane using Kubernetes primitives (and plenty of custom resources) Work on the interface of the few hundred person infrastructure organization to the thousands of Roblox engineers Write and review high quality code and tests (largely Golang) Work on a team that cares about inclusivity and shipping For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. What You’ll Do: In this Senior Frontend Engineering role, you will be a key contributor in shaping the future of Roblox’s application surfaces. You will develop the architecture and technical direction of our frontend stack for consumer-facing surfaces, working across teams and technology platforms to ensure our solutions are universal and scalable​. This role would require defining how all our frontend pieces fit together, how data flows through the client, and how we can build features faster and more reliably. You will have the opportunity to work with modern frameworks and also dive into our custom Luau-based tech, bridging the best ideas from the web ecosystem into Roblox’s unique environment. If you are excited by the idea of creating the foundation on which dozens of engineers will build new features – and doing it in a way that delights our end-users with speed and stability – then this role will be perfect for you. Join us and help build the frontend platform that underpins the metaverse! Together, we’ll enable incredible new experiences for our users and a productive, joyful development experience for our engineers. You Have: Bachelor’s degree in Computer Science or a relate

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Ads User Experience team at Roblox is dedicated to developing cutting-edge software and integrations that facilitate ads on Roblox. Our focus lies in building a first-of-its-kind ads system in our Game Engine. We are developing different ad formats and integrations, starting with video. We are looking for a Senior Software Engineer with an expertise in C++. This is a high-impact position. Ads at Roblox is at the beginning of our journey, presenting an amazing opportunity to get in at the ground floor and help build a multi-billion dollar business from scratch. We are approaching this challenge with a strong focus on performance and a deep respect for our community — ensuring everyone continues to have an exceptional experience on Roblox. As we move toward enabling cooperative experiences for an infinite number of players in infinitely scalable worlds, we are looking for a Senior Engineer who is both technically exceptional and capable of delivering meaningful, real-world impact. You Will: Help build a first-of-its-kind ads system within the Roblox Game Engine Develop new ad formats and integrations, starting with video Contribute to the design and performance of systems that

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Roblox's data infrastructure processes petabytes of data daily, powering analytics, ML, and product decisions. As a Senior Software Engineer in our Data Infra org, you will design, build, and scale the distributed data infrastructure platforms that power Roblox. You will own and drive the next-generation architecture of our core platforms, which span Kafka, Flink, Spark, Trino, Druid, Airflow and Data Catalog. This role combines high ambiguity and ownership to push the boundaries of what our infrastructure can handle at massive scale, giving you the unique opportunity to steer the evolution of the data landscape. You Will: Own and Scale Core Platform Components: Take responsibility for the design, architecture, and implementation of 1–2 key data platform frameworks within our stack Collaborate and Align: Partner with infra, data science, and product engineering teams to ensure your target platform's capabilities are directly guided by platform governance and product requirements. Optimize Performance at Scale: Dive deep into engine internals, query planning, state management, memory optimization, serialization efficiency to maximize throughput and reliability under heavy load. Drive Infrast

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join us as our next Senior Presales Engineer on Twilio’s Communications team! About the job This position is needed to enable our customers to build the future of communications. The Senior Presales Engineer is a critical part of the sales team focused on our New Business and Strategic segments. Twilio’s Senior Presales Engineers are responsible for delivering the Technical Win and best Product Fit to our customers.They lead the technical pre-sales relationship, drive technical discovery, propose technical architectures, demonstrate the product, anticipate concerns and offer creative solutions. They build customer trust in Twilio’s solutions. Senior Presales Engineers should be comfortable engaging with mid-level managers or sketching out an API flow on a whiteboard with customer software engineers. As a Senior Presales Engineer you will be able to fully and independently run low to mid-complexity opportunities. You will have exposure to all aspects o

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. With Roblox’s daily active users growing at a record pace, we are seeking a senior data infrastructure engineer to join our new Data Insights team. Our team owns the data tooling that empowers Roblox builders to independently make informed and timely data-driven decisions. As an engineer on the team, you’ll work on the platforms behind tools like Superset, Hex, and Python notebooks, which provide critical insights into the health of our business to users at every level of the company. We tackle diverse challenges in data engineering, infrastructure, and analytics, to deliver the insights our customers need. You will collaborate closely with engineers across our data ecosystem to shape the future of product analytics at Roblox. This role offers the chance to be a founding team member and help define both the technical direction and the long-term shape of the product area from the ground up. This role is a great fit for you if you are proficient in designing and scale robust data infrastructure and applications and have a zeal for developing inspiring, easily maintainable, and reusable code. Join our team and make a significant impact at Roblox. You Will: Architect and deliver a high-pe

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join us as our next Senior Solutions Engineer on Twilio’s Digital Sales Communications team! About the job This position is needed to enable our customers to build the future of communications. The Senior Solutions Engineer is a critical part of the sales team focused on our Digital Sales segment. Twilio’s Senior Solutions Engineers are responsible for delivering the Technical Win and best Product Fit to our customers.They lead the technical pre-sales relationship, drive technical discovery, propose technical architectures, demonstrate the product, anticipate concerns and offer creative solutions. They build customer trust in Twilio’s solutions. Senior Solutions Engineers should be comfortable engaging with mid-level managers or sketching out an API flow on a whiteboard with customer software engineers. As a Senior Solutions Engineer you will be able to fully and independently run low to mid-complexity opportunities. You will have exposure to all aspe

At Asana, security is foundational to our mission of helping teams work together effortlessly. Our Security organization protects Asana’s employees, users, and customers by proactively addressing threats, enabling secure product development, and embedding security into the fabric of how we operate. We partner closely with Engineering, Product, IT, Legal, and Compliance to build and maintain trust at scale. We are seeking an Engineering Manager, Security to lead and grow our Security Engineering organization as Asana continues to grow globally. This role is pivotal in translating high-level security strategy into technical reality, ensuring our infrastructure is resilient by design and our internal security tooling is world-class. This is a leadership role with accountability for people management, technical mentorship, and the delivery of high-impact security initiatives across a complex, high-growth SaaS environment. This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Lead and mentor a multi-disciplinary engineering team, fostering a culture of technical excellence, psychological safety, and high accountability. Own the security engineering roadmap, ensuring high-quality delivery and measurable risk reduction through effective prioritization. Drive recruiting efforts to attract top-tier talent and establish clear, ambitious career paths for your team. Champion a high-performance environment where security rigor acts as a catalyst for innovation rather than a bottleneck to velocity. Collaborate with Product and Engineering teams to embed security requirements directly into system des

Our Legal team at Asana works collaboratively across functions to achieve our ambitious mission of fostering effortless teamwork for everyone. We are a tightly-knit and cooperative group committed to supporting teams throughout the organization, ensuring they have the necessary resources for success while protecting Asana's core values and interests. Within our team, we exchange ideas, collectively solve problems, and collaborate with other groups to navigate through challenging issues. This role reports to Asana’s Head of Global Privacy, Data Protection, and Compliance. As a founding member of the Privacy Engineering team, you'll shape how we build privacy into our products from the ground up — bridging the legal, regulatory, and technical dimensions of privacy across the company. This role can either be fully remote depending on which US state you live in, or based in our San Francisco office with an office-centric hybrid sche dule . If based in-office: The standard in-office days are Monday, Tuesday, and Thursday . Most Asanas have the option to work from home on Wednesdays . Working from home on Fridays d epends on the type of work you do and the teams with which you partner . If you're interviewing for this role, your recruiter will share more about the in-office requirements . What you’ll achieve Lead technical privacy-by-design reviews for new features and major architectural changes, embedding privacy controls early in the development lifecycle across our business, data, and product infrastructure . Help drive compliance with global privacy regulations (such as GDPR and CCPA) by translating legal requirements into concrete engineering standards, frameworks, and tooling that facilitate velocity . Evaluate and mitigate privacy risks in AI/ML systems, including training data pipelines and model outputs . Build and operate systems that enable data rights for our users and privacy-enhancing technologies (PETs), such as data minimization and de-identificatio

As a Senior Product Manager for Serverless at Datadog, you will define and deliver products that help developers monitor and operate serverless applications at scale. You’ll own the strategy and execution for Datadog’s AWS Serverless observability offering, building experiences that provide visibility into distributed systems and simplify debugging and operations. This role sits at the intersection of cloud infrastructure, developer experience, and AI-powered workflows, and is ideal for a PM who thrives in highly technical product areas. You will work cross-functionally and with external partners to shape how customers build and run modern serverless applications. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Own and drive the roadmap for Datadog’s AWS Serverless observability products, including Lambda, Fargate, and Step Functions Define how developers monitor, debug, and operate serverless systems across distributed environments Partner with engineering and design to deliver end-to-end product capabilities from concept through launch and iteration Collaborate with AWS product teams to align roadmaps and deliver joint solutions for shared customers Engage with customers to understand serverless adoption patterns and validate product direction Define and track success metrics such as adoption, usage, and impact on developer workflows Who You Are: 5+ years of product management experience building technical products in areas such as cloud infrastructure, developer platforms, or observability Strong understanding of distributed systems, cloud-native architectures, and modern application development practices Familiarity with serverless technologies, containers, Kubernetes, or microservices environments Comfortable working closely with engineers and discu

Datadog is entering a new chapter in how our product looks, feels, and operates. Our Design Lab is defining a new visual direction for the platform, and we’re looking for a Senior Staff Visual Product Designer to help turn that direction into a coherent product experience. Datadog is dense, technical, and used by people working through complex problems—often under real pressure. The challenge is not simply applying a new aesthetic. It is rethinking hierarchy, layout, navigation, interaction, and product patterns so the experience becomes clearer, more cohesive, and more expressive without losing the power our users rely on. This is a hands-on product design leadership role for someone who combines strong visual judgment with deep product and systems thinking. You’ll work alongside visual designers, motion designers, product designers, Design Systems, and Engineering to ensure the new direction changes how Datadog works—not just how it looks. What You'll Do Co-develop Datadog’s next visual direction by applying and stress-testing it across representative product journeys. Translate visual principles into concrete decisions about hierarchy, layout, navigation, information architecture, interaction, and behavior. Use visual language to clarify complex, data-dense experiences — hierarchy, density, and attention. Hold the visual quality bar across work you don't own, and align teams around it. Prototype, test, and refine new patterns before they become systemized. Partner deeply with Product Design, Design Systems, and engineering to turn successful concepts into durable system guidance and implementation. Create clear artifacts, pilots, and narratives that help teams adopt the direction and raise the product quality bar. Influence stakeholders across design, engineering, product, and executive partners. You will report directly to the Design Director and work as part of a small, focused team defining the future state before it scales across hundreds

This role will join Datadog’s Data Visualization organization, a team responsible for the visualization experiences that power dashboards, notebooks, investigations, and product workflows used across the platform. The team is a highly product-oriented organization, building AI-native experiences that help customers understand, investigate, and interact with complex operational data. As a Staff Software Engineer, you will provide technical leadership in applying AI technologies to customer-facing product experiences, helping shape how users interact with Datadog through agents, conversational interfaces, and intelligent investigation workflows. You will partner across engineering and product teams to develop reliable, scalable, and trustworthy AI-powered experiences while helping establish AI engineering expertise within the broader organization. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Lead the design and delivery of AI-powered product experiences across Datadog’s visualization and investigation surfaces. Develop systems that combine deterministic product capabilities with LLM-powered experiences to deliver trustworthy and explainable customer outcomes. Drive innovation in context engineering, prompt engineering, evaluation frameworks, and AI application reliability. Partner with product and engineering teams to improve investigation workflows and help customers discover insights more efficiently. Build experiences that enable Datadog capabilities to operate within third-party AI platforms, agents, and conversational environments. Provide technical leadership and mentorship while helping establish AI engineering best practices across the Data Visualization organization and broader Graphing group. Who You Are: You have extensive softw

Our Channels & Alliances Team’s charter builds and activates a strategic, differentiated and high-impact partner ecosystem for our best-of-breed multi-cloud monitoring product, one partner at a time. As a Senior Partner Manager, you will recruit and develop channel partners that drive new customer adoption and revenue, including Regional and Global Systems Integrators, Managed Service Providers, and Value Added Resellers. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Identify and recruit new strategic channel partners to drive revenue growth Enable and activate existing partners through training, planning and joint selling activities Coordinate the technical and marketing aspects of integrated partnership launches Host regular business reviews with partners to drive accountability and report on success metrics Work hand-in-hand with Datadog’s regional enterprise and commercial sales organizations Generate partner-sourced net-new sales pipeline and revenue Who You Are: Experienced in 7+ years of partner-facing, quota-carrying business development, strategic alliances, or channel sales at a cloud services or software as a service organization Proven in driving sales opportunities from lead generation to closure, effectively negotiating agreements and building long-lasting partnerships Able to quickly comprehend technical concepts and architectural scenarios, and explain them to others verbally and in writing Proficiency in managing premier Cloud MSP partners will be advantageous Willing to travel 20-30% of the time Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage yo

Our Channels & Alliances Team’s charter builds and activates a strategic, differentiated and high-impact partner ecosystem for our best-of-breed multi-cloud monitoring product, one partner at a time. As a Senior Partner Manager, you will recruit and develop channel partners that drive new customer adoption and revenue, including Regional and Global Systems Integrators, Managed Service Providers, and Value Added Resellers. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Identify and recruit new strategic channel partners in Mumbai to drive revenue growth Enable and activate existing partners through training, planning and joint selling activities Coordinate the technical and marketing aspects of integrated partnership launches Host regular business reviews with partners to drive accountability and report on success metrics Work hand-in-hand with Datadog’s regional enterprise and commercial sales organizations Generate partner-sourced net-new sales pipeline and revenue Who You Are: Experienced in 7+ years of partner-facing, quota-carrying business development, strategic alliances, or channel sales at a cloud services or software as a service organization Proven in driving sales opportunities from lead generation to closure, effectively negotiating agreements and building long-lasting partnerships Able to quickly comprehend technical concepts and architectural scenarios, and explain them to others verbally and in writing Proficiency in managing premier Cloud MSP partners will be advantageous Willing to travel 20-30% of the time Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage