Senior Technical Writer Jobs

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user success, increases retention and expansion, and supports mutually beneficial renewal outcomes. Few roles provide such a direct impact on the growth of the company. What you'll do We are looking for a motivated and curious professional to manage a book of enterprise customers. The CSM will deliver proactive workshops, business reviews, payments insights, and thought leadership to help users grow their business. The ideal candidate is detail-oriented and meticulous, and enjoys engaging customers to investigate issues and deliver insights. This role involves working closely with sales, technical account managers, and operations teams to engage customers in product, payment, and technical conversations. Responsibilities • Partner closely with account executives and technical account managers to support post-sale engagements focused on the optimization, retention, and growth of Stripe's enterprise customers • Manage a book of customers to drive overall account health including performance, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction • Serve as a trusted payments and product advisor to managed customers by delivering payment performance and industry insights • Perform business reviews to align on user priorities,

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As our Senior People Analytics Manager, you’ll partner with cross-functional teams across the organisation to define and track key metrics, analyse people and business data, and turn complex insights into clear, actionable recommendations that shape people strategies and inform investment decisions. What you’ll be doing: Manage end-to-end analytics and reporting domain delivery, covering everything from data extraction and validation to dashboard creation and insight generation. Discover and implement opportunities to automate analytical processes and minimize manual effort. Help define primary metrics for the people team and set up robust tracking mechanisms. Collaborate with cross-functional partners (such as Finance, Sales, and People) to pinpoint analytical needs, gather required data, and evaluate metric performance. Synthesize complex data analyses into compelling stories for executive and senior leaders to drive strategic decisions. Serve as a technical advisor and subject-matter expert for the people team, enhancing data literacy across the function. Conduct both ad-hoc deep-dive analyses and maintain a regular reporting cadence. Partner with the Senior Director, Reward & Analytics to enhance data tooling, warehousing, and governance. Provide backup and support to the Workforce Planning team during peak workloads or periods of leave. Who you are: Strong background in data modelling, statistical analysis, and business intelligence (BI) and dashboarding tools. Proven ability to thrive in a fast-paced, dynamic environment and manage competing priorities effectively. Exceptional communication skills, with the ability to translate complex

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: "Thriving on innovation, One97 delivers Customer Communication, Up-Selling, Mobile Content, Advertising based and Platform services to over 500 Million mobile consumers across the globe. Headquartered in New Delhi, and backed by marquee investors like Intel Capital, SAIF Partners, Silicon Valley Bank, SAP Ventures & Berkshire Hathaway, One97’s products and services are available on various models i.e. Capex, Opex & Revenue Share model as per the flexibility of Telco’s. Our Key Offerings are divided into 5 broad categories as follows: • Entertainment• Digital Platforms• CVM Solutions• Enterprise Services• Financial Platforms One97 has the widest and largest deployment of telecom applications on cloud platforms in India and has a myriad of VAS services that have helped operators augment their revenue even in complex markets like India, SAARC, Middle East, Africa and many more. About the role: Responsible for guiding teams towards continuous integration and continuous deployment; hence, he must have extensive knowledge of the automation tools and their application like Gradle, Git, Jenkins, Bamboo, Docker, Kubernetes, Puppet Enterprise, Nagios, Chef, and Ansible. The DevOps tackles our organization’s toughest technical problems and drives technical excellence at all levels, working with senior management to support the execution of the organization’s vision. The DevOps / Sr. Devops/ Lead Devops is a person who cares deeply about the technical side of operations and makes sure that everything is running smoothly for our applications. The ideal candidate understands technology deeply at both the server

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Paris About the Department Account Executives, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community. Abo

Location Details: Remote, India At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​ This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Join Our Team... We are looking for an experienced engineer to join the Infrastructure Management and Automation team. In this role, you’ll help shape and build the tools, platforms, and automation that power and manage GoDaddy’s growing infrastructure footprint while leading the design of scalable solutions to complex operational challenges. Our infrastructure platform empowers GoDaddy engineers to help small business customers start, grow, and run their ventures. GoDaddy teams rely on our infrastructure solutions every day, whether for development workflows or hosting production workloads at global scale. If you enjoy solving complex technical problems, designing scalable systems, influencing technical direction, and improving how infrastructure is managed and automated, we’d love to hear from you! What you'll get to do... Lead the design and evolution of GoDaddy’s next generation of infrastructure management platforms and automation systems, taking ownership of complex technical areas from design through delivery and operation Leverage modern engineering practices and AI-assisted development workflows to rapidly design, build, and deliver scalable internal tooling and automation Design and build reliable services and integrations across infrastructure platforms and operational systems, including provisioning, networking, IPAM, DNS, CMDB, and asset management workflows Partner with engineering and operations teams to identify opportunities, shape technical solutions, and improve infrastructure reliability, scalability, utilization, and opera

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We’re hiring talented Senior Software Engineers for the Snowflake Dynamic Tables team in Berlin, Germany. Join us to build the next generation data platform that enables customers to transform data with declarative SQL while maintaining control over cost, latency, and throughput. We are looking for strong engineers who are enthusiastic about building new cutting-edge technologies, who look forward to tackling complex database problems and pick up and understand deep technical areas quickly. AS A SENIOR SOFTWARE ENGINEER AT SNOWFLAKE YOU WILL: Work with a talented and collaborative team of engineers and Product Managers in our globally distributed team to define the capabilities and technical designs for Dynamic Tables Interact with customers to understand their needs, and synthesize those into product and technical roadmaps Have responsibility and authority for driving new capabilities and performance improvements from inception to landing Build highly reliable and performant software that holds up under the reliability and scale demands of the largest enterprise customers Analyze and solve performance, correctness, and fault-tolerance challenges at scale Ensure operational readiness of the services and meet the commitments to our customers regarding reliability, availabili

The Applied AI team designs and builds algorithmically driven features in the Datadog app. We work across a range of applications, primarily focusing on analysis on streaming data such as anomaly detection, error outliers and faulty deployment analysis. As an Applied Scientist you will work on building models and algorithms for machine learning powered features within the Datadog platform. You will work closely with our engineering and product partners to explore, build, scale and deliver these features that we incubate within the Applied AI team. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You’ll Do: Design solutions for our different use cases. You will research and benchmark relevant algorithms to find the best fit for our use-cases Leverage machine learning algorithms and statistical techniques to build new scalable product features Develop, deploy and monitor new and existing features to production Participate in our journal club by reading and presenting the latest academic research papers to the team Explore, analyze and tell the story behind high volumes of data flowing through Datadog systems Maintain and monitor the models, services and infrastructure owned by your team Participate in your team’s on-call rotation Who You Are: You have a BS/MS/PhD in a Computer Science, Engineering, Machine Learning or related scientific field or equivalent experience You have experience working with high-scale systems and datasets including building models, applying machine learning to real business problems, and writing production data pipelines You can explain complex ideas and algorithms to non-technical audiences You care about code simplicity and performa

About The Role & Team Amplitude’s mission is to help companies build better products. By building best-in-class teams, we create best-in-class products that customers love. We approach challenges with humility, we take ownership over our work, and our growth mindset pushes us to constantly improve ourselves, each other, and the value we bring to customers. Join us as we deliver innovative and creative solutions to our customers. We're looking for a Customer Success Architect, based in India and supporting Global Customers , with experience providing guidance on data management and consultative support on customer taxonomy and tech stack. Maintaining and establishing clean product analytics data is critical for our customers to be able to understand and drive their products forward. The ideal candidate is an enthusiastic professional who thrives in a fast-paced environment and possesses a strong curiosity for "how things work" and "how things should work". You are a solution- and execution-oriented individual with a dedication for getting things done. As a Customer Success Architect, you will: Serve as a trusted technical hand-on operator for our customers Possess a mastery of Amplitude products in order to provide strategic benefit to customers in Data Audit & Taxonomy clean up Assist customers in mapping the data-flow architecture between Amplitude and upstream sources — Segment, mParticle, Snowflake, BigQuery, RudderStack, etc Assist our customers by creating playbooks as they integrate Amplitude into additional data flows and business processes, thereby making Amplitude an integral business partner Run deep-dive investigations into data discrepancies and recommend action plan Audit existing Amplitude implementations against best practices — SDK version, instrumentation patterns, property naming, event-volume efficiency — and produce a scored report with prioritized remediation steps from a repeatable rubric Gather, organize, and report trends and customer

Coder is looking for a Senior Sales Development Representative (SDR) to fuel our growth by generating qualified pipeline for our Enterprise Account Managers. You’ll help bring Coder’s Environment-as-a-Service platform to some of the world’s largest companies that are adopting AI-driven development at scale. This role is all about creating opportunities: finding and engaging the right prospects, uncovering the pain points Coder can help with, and setting up qualification calls that set our EAMs up for success. You’ll play a critical role in driving Coder’s outbound motion and helping large organizations build software faster, more securely, and at scale through the collaboration of AI coding agents and human developers. What you’ll do here Generate qualified opportunities for EAMs through targeted outbound prospecting Conduct multi-channel outreach across phone, email, and LinkedIn using tools like SalesLoft, Sales Navigator, ZoomInfo, 6sense, and Nooks Research target accounts and key personas to craft personalized and value-driven messaging Set up qualification calls for EAMs to run and advance through the sales cycle Work closely with EAMs to strategize account outreach and hand off qualified opportunities seamlessly Maintain accurate activity and lead data in CRM and engagement platforms Collaborate with marketing to align messaging and campaigns to drive higher response rates Stay sharp on developer tooling, platform engineering, and AI-driven development trends to speak credibly with prospects What we’re looking for 1-3 years in outbound SDR or BDR roles within SaaS or developer-focused technology companies Proven ability to generate pipeline through outbound cold calling, emailing, and social selling Experience with SalesLoft, LinkedIn Sales Navigator, ZoomInfo, 6sense, and similar prospecting tools Strong written and verbal communication skills; able to clearly articulate technical value propositions Grit, curiosity, and the ability to handle rejection while

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Role The ability to monitor and assist our vehicles remotely plays a key role in our business strategy. As a Software Engineer, Video Streaming you will work on our in-house Teleoperations platform. You will work with a diverse team of engineers to build the core communication system as well as the cloud platform to connect vehicles and operators. This position involves broad technical understanding in networking algorithms, bandwidth estimation, rate control, computer networking, and real-time communication systems. The team is expected to deliver reliable solutions and license to 3rd party teleoperation usages. About the Work Design and implement an efficient pipeline with state-of-the-art video streaming techniques to deliver high priority real-time data stream Build an offline streaming simulation/emulation framework that can help to iterate the video streaming algorithm and predict online performance Test systems in real-world e

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are hiring a Senior Solution Engineer dedicated to one of Snowflake's most strategically important healthcare customers. This is a named-account role: your entire focus will be a single global healthcare organisation, whether a payer, provider, life sciences company, or health technology platform. You will own the full technical relationship, drive use case expansion across the organisation's clinical, operational, and research functions, and act as the go-to trusted advisor to CTO, CDO, and engineering leadership within the account. This is a senior-level, high visibility role with global scope and direct exposure to Snowflake's leadership. AS A SENIOR SOLUTION ENGINEER AT SNOWFLAKE, YOU WILL : Own the end-to-end technical relationship for a single strategic Global Account in healthcare, from discovery and technical qualification through proof of concept, technical close, and ongoing expansion Build and deliver compelling demonstrations, solution architectures, and executive presentations that connect Snowflake's platform capabilities to the account's clinical, operational, and research data priorities Design and lead proof of concept engagements covering healthcare use cases including clinical data interoperability, population health analytics, claims and payer data pr

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Engineering Opportunity We are looking for an experienced Senior Site Reliability Engineer to join Okta's Emerging Products Group (EPG). Our mission is to build highly reliable, scalable, and secure cloud services that our customers can trust. We embrace an automation-first mindset and continuously invest in platform engineering, observability, and operational excellence to enable our engineering teams to move quickly and safely. This role is ideal for an engineer who enjoys solving complex technical challenges at scale, building automation, and improving the reliability of production systems. You will serve as a key contributor within the EPG SRE organization, partnering closely with software engineers, architects, and product teams to design, build, and operate world-class cloud services. The ideal candidate exemplifies the philosophy of "if you have to do it more than once, automate it" and possesses a strong passion for continuous improvement, operational excellence, and software engineering. What You'll Be Doing Reliability & Operations Design, build, and operate large-scale cloud infrastructure and production services. Participate in a global on-call rotation supporting highly available customer-facing systems. Participate in incident response efforts and drive post-incident reviews focused on systemic improvements. Define, measure, and improve Service Level Indicators (SLIs), Service Level Objectives (SLOs), and error budgets. Partner with en

Our Purpose Mastercard powers economies and empowers people in 200&#43; countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Software Engineer Overview Join a team responsible for building the authentication and security solutions that help protect digital interactions across Mastercard's Identity Solutions platform. As a Senior Software Engineer, you will design, develop, and support secure, scalable, and high-performing applications that enable trusted identity verification, authentication, and fraud prevention capabilities. In this role, you will take ownership of complex technical challenges, contribute to software design and architecture decisions, and partner closely with product, security, and platform teams to deliver reliable, production-ready solutions. You'll play a key role in advancing engineering excellence through secure development practices, system reliability, automation, and continuous improvement while mentoring other engineers and influencing technical direction across the team. Role •Design, build, test, deploy, and maintain scalable, cloud-native applications and microservices •Develop REST APIs using Java and Spring Boot, focusing on performance, scalability, and reliability •Translate requirements into well-structured designs and architecture, ensuring maintainability and security •Lead and contribute to system design discussions, aligning with architectural standards and best practices<

Our Purpose Mastercard powers economies and empowers people in 200&#43; countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Software Engineer Overview Join a team focused on transforming how Mastercard's payment systems are built, scaled, and operated. As a Senior Software Engineer, you will lead the design and development of cloud-ready applications, microservices, and distributed systems that support large-scale payment processing platforms while helping advance modernization, automation, and engineering excellence across the organization. In this role, you will contribute to software architecture decisions, drive technical design discussions, and partner with engineers to deliver scalable, resilient, and maintainable software solutions. You'll have the opportunity to solve complex technical challenges, mentor other engineers, and influence how software is designed, developed, tested, and supported across critical technology platforms. What You Will Do •Design software solutions and contribute to software architecture decisions that support scalability, maintainability, and operational excellence. •Translate complex product requirements into technical designs and implementation plans. •Lead development of modular, extensible, high-performance applications. •Design and implement comprehensive unit, functional, and integration testing strategies. •Analyze, optimize, and improve application performance, scal

NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s a unique legacy of innovation that’s fueled by great technology—and amazing people. Today, we’re tapping into the unlimited potential of AI to define the next era of computing. An era in which the GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what’s never been done before takes vision, innovation, and the world’s best talent. As a Developer Technology Engineer you will be at the forefront of innovation, working with leading industry partners and exciting OSS projects to accelerate RTX & DGX SoC performance for agentic use. This role offers an outstanding opportunity to collaborate with world-class talent and make a significant contribution to the next era of enterprise and consumer AI. What you'll be doing: Own key engagements with our fast-paced developer ecosystem partners, optimizing their applications to deliver outstanding end-to-end performance on RTX and DGX SoCs. Take ownership of performance optimization for compute-intensive CPU, AI, and 3D graphics workloads, working with domain experts to identify bottlenecks and implement effective solutions. Work across system software, GPU driver, architecture, and NVIDIA Research teams to influence next-generation, high-performance SoC platforms by bringing real-world workflows and actionable insights from partner and customer needs. Provide technical guidance and mentorship to junior engineers while contributing to an inclusive and high-performing team environment. What we need to see: BS or MS degree in Computer Science, Engineering, Mathematics or related degree (or equivalent experience) 5&#43; years of respective work experience as software developer Proficiency in C/C&#43;&#43;, Python, software