Service Account Manager Support in Singapore

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . Role Overview The Lead Client Account Manager, Greater China Region , is responsible for overseeing a portfolio of high-value advertisers, driving sustainable revenue growth, and deepening strategic relationships with flagship partners across the region. You will combine strong commercial acumen, data-driven storytelling, and deep platform expertise to help clients achieve their business objectives on Pinterest. In this role, you’ll also provide leadership, guidance, and mentorship to other account managers to ensure best-in-class client service and performance. What you’ll do: Lead and mentor a team of Client Account Managers, providing coaching, feedback, and development support to elevate overall client delivery and performance. Own and execute strategic account plans for key Greater China export advertisers, aligning with their business prio

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . Role Overview As a Senior Client Account Manager for Singapore and Southeast Asia (SEA) , you will oversee a portfolio of high-value Retail and Ecommerce advertisers, driving sustainable revenue growth and deepening strategic partnerships with flagship clients. You’ll leverage strong commercial acumen, data-driven storytelling, and deep platform expertise to help clients achieve their business objectives on Pinterest. In this role, you will also share best practices, support the team’s growth through informal mentorship, and champion superior client service and performance standards. What you’ll do: Manage and grow a portfolio of key Retail and Ecommerce advertisers across Singapore and Southeast Asia , serving as the primary point of contact and trusted advisor for Pinterest advertising solutions. Build and deepen senior-level relationships wit

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Technical Account Management (TAM) team directly supports our largest, and fastest growing paid users. We provide proactive consultation, best practice guidance, and ongoing managed services to optimize and accelerate our users’ business. We pursue excellence in user service, aiming to consistently exceed expectations. What you’ll do Stripe is looking for a Singapore based leader to mentor, lead, and grow Stripes within Technical Account Management (TAM for Greater China). This manager will lead an established group of high-performing Stripes working with Enterprise, Direct and Platform accounts. This manager’s day to day interactions with the team will cultivate happiness, define and implement cross-functional solutions at scale, lead through user challenges and provide continual mentorship and feedback. In addition, this manager will work cross-functionally to drive operational programs to elevate Stripe’s level of service and support through setting strategy, defining clear goals and determining prioritization with data and user feedback. Responsibilities Partner with the TAM leadership to shape the strategy for Stripe’s largest segment and most complex engagements. Lead a team of technical account managers working with Stripe’s largest users. Hire and retain top technical talent as the team scales. Guide the TAM organization to deliver incredible services experiences, grow services revenue, and contribute to str

Overview: Guidepoint’s Business Development teams are passionate about expanding our reach with both new and existing clients. We support Guidepoint’s full suite of service offerings — from expert interviews and surveys to insights and research solutions — helping clients stay informed and make better business decisions. Our teams focus on building long-term partnerships and delivering tailored solutions that maximize client value. We are looking for a Senior Business Development Manager to further grow our Corporate business across Southeast Asia. This role will be responsible for driving the full sales cycle, from business development and account expansion to project execution and client relationship management. It is an exciting opportunity for a self-starter with experience in insights, research, or consultative solution sales to contribute to Guidepoint’s evolving corporate growth strategy and expanding product capabilities. What You’ll Do: Drive outbound prospecting efforts to identify, qualify, and develop new business opportunities across Southeast Asia corporate accounts Build and manage relationships with existing strategic accounts to identify growth, retention, and cross-selling opportunities across Guidepoint’s service offerings Lead the end-to-end sales cycle, including client meetings, commercial discussions, proposal development, contracting, and delivery coordination Partner closely with Client Service teams to ensure high-quality execution and strong client outcomes Achieve designated business development, revenue, and account growth targets through disciplined pipeline management and commercial execution Conduct client feedback and account review meetings to strengthen relationships and uncover new opportunities Support the development of marketing materials, client presentations, and go-to-market initiatives for new products and solutions Develop a strong understanding of primary research methodologies, industry trends, competitor l

Datadog’s Implementation Services team helps customers implement and deploy Datadog quickly. Our team of architects leads the discovery, design, build, and launch of the Datadog platform to help customers accelerate time to value and get the most out of their investment. As a manager on this team, you will be responsible for growing our relationship with sellers in your region, developing the Service Architects that report into you, and advancing our program to better meet customer needs. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Manage, develop, and mentor a fast-paced team of Service Architects Operate as a player/coach to design and guide execution of Datadog implementations, including gathering requirements, building technical architecture, and supporting deployment and launch Develop relationships with sellers in your region to grow sales of Implementation Services Connect directly with customers to position our services and evaluate the impact of our program on their business Ensure the highest quality engagements are delivered to our customers Own initiatives to improve our program and services offerings Collaborate with other teams, including Customer Success, Technical Account Management, and Sales to deliver an exceptional onboarding experience Who You Are: Experience designing and delivering technical solutions for DevOps Monitoring or architecture systems 3-5 years of people management experience 1-2 years of experience in selling or positioning professional services Outstanding skills presenting to both technical and executive audiences Experience with current infrastructure and monitoring solutions and technologies Able to sit up to 4 hours, traveling to and from client sites Able to travel via auto, train or air up

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . We are looking for a Lead Industry Manager in our Singapore-based Greater China Export Sales Team. This person will oversee an explosive growth opportunity in the Greater China Region with a unique potential for sustained global impact. This role will report directly to the Director of Sales for the Greater China Region. What you’ll do: Lead and grow the scaled segment to deliver against quarterly revenue, retention, and advertiser growth targets for Greater China Region (GCR). Own the scaled coverage model for scaled business (SMB)—define segmentation, service levels, account assignment, capacity planning, and operating cadence to maximize ROI and consistent execution at scale. Serve as one of the primary senior point of contacts for key GCR agencies and channel partners supporting Scaled business; build and deepen executive relationships, alig

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Technical Account Managers work cross-functionally to support the largest and most complex Stripe users. Through trusted relationships, we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe. What you'll do Responsibilities Provide a Gold Standard Experience to your assigned accounts' key stakeholders Work with the wider Operations team to provide current state, resources, and knowledge to enable Gold Standard Experience across teams interacting directly with the user via support channels, external documentation, or product and feature feedback or development Foster long-term user relationships that grow loyalty to Stripe and Stripe products Work cross-functionally both internally and within your user's organizations to provide and implement operational solutions on subjects not limited to fraud, disputes, declines, product adoption, and global expansion Work closely with Customer Success and other user-facing teams as part of a larger effort to support users on Stripe Lead user-facing meetings both in person and through video chat Collaborate on the continued design of this support offering Create user-facing content for long-term solutions Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Account Manager (TAM) will continue to provide hands-on technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products and features available at Datadog. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Advise on technical support and product adoption for customers in line with pre-sales, post-sales and the renewal processes Analyze customer’s IT Operations environment on a regular basis and provide recommendations that will maximize Datadog’s value. Be the customer’s advocate by knowing their goals and use cases then suggesting process changes, product adoption, configuration and additional features to meet their requirements Participate and prepare for Monthly and Quarterly Business Reviews with customers Collaborate with Datadog’s product management, engineering and technical services teams to help identify new features and products Continuously evolve best practice to technical product adoption and customer success Who You Are: Someone with a solid technical grounding and hands-on experience of IT Operations Confident in your hands on experience AWS, Azure or GCP Comfortable scripting languages like Python, Javascript, Ruby, Perl, Go, PHP, or Chef/Puppet etc. Skilled in using CI/CD tools e.g. Jenkins, Gitlab etc. Knowledgeable about Containerization tools e.g. Docker, Kubernetes or Rancher etc. Able to travel via auto, train or air up to 30% of the time Previous

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity: Join the Account Management team to grow Flexport’s book of business across Singapore and Malaysia by deepening our existing client relationships. This is a dynamic, collaborative role: you’ll own the long-term relationship for a portfolio of clients, uncover new opportunities in their supply chains, and lead a team of Account Management who do the same. You will: Lead the business growth plan related to the book of business in terms of generating sales leads, transforming leads to opportunities and developing solutions for clients. Use your advanced knowledge of the client’s business goals, the industry, and Flexport’s services and solutions to proactively close and deliver new solutions that empower the client and deepen the client relationship. Serve as the client’s trusted advisor, advocating for their needs with internal stakeholders and finding win-win solutions for the client and for Flexport. Use regular client touch points and business reviews to help clients understand the value they are realizing and to capitalize on new opportunities to deepen the relationship and improve client retention. Manage and mentor your Accoun

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Technology Account Management - Singapore Overview The Manager, Technical Account Management is responsible for managing the technology and operational relationship with Mastercard customers across an assigned market or portfolio. The role serves as the primary point of contact for technical, system, and operational matters, ensuring customer needs are understood, prioritized, and addressed through effective coordination across internal and external stakeholders. The role requires a strong understanding of customer implementation plans, operational environments, technical requirements, and key pain points. The successful candidate will act as a bridge between customers, market teams, regional teams, product teams, and operations teams to support implementation, incident management, release readiness, performance optimization, and adoption of Mastercard products and solutions. The Manager, Technical Account Management contributes to the achievement of business and customer goals by managing projects and processes within the Technology Account Management function, resolving issues with appropriate escalation, supporting continuous improvement, and helping customers operate effectively and efficiently within Mastercard’s ecosystem. The Role • Manage the day-to-day technology and operational r

Deliver exceptional technology support that equips Gallup associates to do their best work in support of a global mission. As an IT support specialist at Gallup, you'll be a trusted technology partner, working independently and reliably as the sole technology representative in our Singapore office and supporting other offices in the APAC region when needed. You'll provide world-class end-user support, ensure our workplace technology operates seamlessly and create exceptional service experiences that empower associates to do their best work every day. You'll also oversee the technology that powers our meeting and conference rooms, ensuring conferences, classes, client meetings and events run flawlessly. Whether you're resolving an issue, preparing a new associate for success or supporting a room full of clients, you'll deliver the proactive, white-glove service that keeps people connected, productive and focused on changing the world. What You’ll Do Deliver responsive walk-up, deskside and remote technical support for Gallup associates, visitors and clients Troubleshoot and resolve hardware, software, account and Microsoft 365 issues in a Windows environment while supporting Apple devices as needed Coordinate technology for new associates, including device preparation, account setup and asset tracking Maintain audio-visual hardware, printers, network racks, routers, switches and wireless access points within the Singapore office Manage meeting room technology, audio-visual equipment and conferencing platforms to ensure meetings, classes, client presentations and events run flawlessly Anticipate associates' needs and proactively remove barriers to productivity Monitor, troubleshoot and escalate technical issues while partnering with Gallup’s global technology support teams to ensure timely resolution Document work accurately within Gallup’s IT service management platform while continually improving support processes and the associate experience Provide early-day suppo

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as our next Strategic Account Executive About the job Reporting to the Senior Manager, Strategic Account Rest of Asia, this position is needed to manage relationships with some of our largest current Communications platform customers who consume our messaging, voice and email services. You will be directly responsible for protecting and growing Twilio’s communications business across your assigned customers with a focus on India enterprises. As a Strategic Account Executive, you will drive highly analytical and consultative sales cycles (upsell and cross sell) with customers that are running large scale, global, competitively sourced, compliance-heavy, use case-specific businesses. This role is cross functional dependent, and your success will depend on building deep partnerships across product management, finance, support, and operations. Responsibilities In this role, you’ll: Manage and expand some of our most important customer accoun

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as our next Strategic Account Executive About the job Reporting to the Senior Manager, Strategic Account Rest of Asia, this position is needed to manage relationships with some of our largest current Communications platform customers who consume our messaging, voice and email services. You will be directly responsible for protecting and growing Twilio’s communications business across your assigned customers with a focus on India enterprises. As a Strategic Account Executive, you will drive highly analytical and consultative sales cycles (upsell and cross sell) with customers that are running large scale, global, competitively sourced, compliance-heavy, use case-specific businesses. This role is cross functional dependent, and your success will depend on building deep partnerships across product management, finance, support, and operations. Responsibilities In this role, you’ll: Manage and expand some of our most important customer accoun

Who We Are Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. Addepar unifies portfolio, market and client data in a total portfolio view and delivers AI-powered insights within investment and client workflows. More than 1,400 firms in nearly 60 countries use Addepar to manage and advise on nearly $9 trillion in assets. Its open platform integrates with nearly 650 software, data and consulting partners to power end-to-end investment operations across firms of all sizes and complexity. Addepar supports clients worldwide with offices in New York City, Salt Lake City, London, Edinburgh, Pune, Dubai, Geneva, Singapore and São Paulo. The Role Addepar’s Enterprise Sales team partners with some of the largest wealth management firms in the globally, including many listed on the Barron’s Top 40. As an Enterprise Account Executive, you will lead complex, consultative sales efforts with a small set of highly strategic clients. This is a senior role with responsibility for both driving new business and expanding long-term partnerships across global financial institutions. You will act as the business owner for your accounts , setting strategy, leading execution, and aligning internal teams to deliver meaningful outcomes for clients. This role goes beyond traditional sales; you’ll help shape how leading firms evolve their advisor and client experience through technology. You’ll operate in a highly cross-functional environment, partnering with teams across Sales Engineering, Client Success, Services, Partnerships, Marketing, and R&D to deliver a consistent, high-quality experience from initial engagement through long-term growth. What You’ll Do Own and grow strategic relationships - Build, expand, and deepen relationships with key enterprise clients. Drive new business, renewals, and multi-year expansion opportunities across your portfolio. Lead consultative enterprise sales c

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe’s Professional Services Sales team works with our most strategic users; You will help customers accelerate their growth and adoption on Stripe. This role is responsible for leading strategic conversations during pre-sales that will transform the payments and financial infrastructure for leading enterprises, ultimately driving revenue growth through our professional service offerings. What you’ll do As an Enterprise Services Seller, you will sell large Professional Services engagements to strategic clients and drive Stripe’s future growth engine by building relationships with prospective users and turning them into happy Stripe users. Responsibilities Own the entire Professional Services sales cycle for enterprise companies. Partner with Account Executives on named account lists to develop account plans aimed at winning and expanding Professional Services business with enterprise clients. Drive the success of Professional Services by managing and forecasting bookings. Craft custom proposals that align with clients' business outcomes, utilizing services across Professional Services and partner offerings. Advise senior leadership in customer organizations on building business cases for digital transformation. Lead pre-sales workshops with customers, focusing on strategy, vision, discovery, and assessment. Shape Professional Services deals, and build and negotiate contracts/Statements of Work. Engage with Product and Engineering teams