Service And Engagement Executive Team Leader Jobs

Who Are We HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools. HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations. Founded in 2017, HALA is currently licensed by the Saudi Arabian Central Bank. What We Offer You We believe you will love working at HALA! We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups. We offer highly competitive compensation packages, including the potential for shares. We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment. Join a talented team of over 30 nationalities working in 7 countries and gain valuable experience in an exciting industry. We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company. You will be given a lot of responsibility and trust. We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best. If you think you have what it takes to join a remarkable team #apply_now

About the Role: We're hiring Senior and Staff Data Platform Engineers to join the Data Infrastructure teams in Toronto. Together these teams own the infrastructure that processes billions of events per day: Spark-on-Kubernetes, Flink and Kinesis pipelines, a multi-petabyte Delta Lake, a large-scale MemoryDB feature store, Databricks multi-environment operations, and the catalog and lifecycle systems that govern it. The team is small and senior. Each engineer owns major platform components: you design it, build it, and support it in production. This is a hybrid-role based out of our Toronto office. You must be willing to travel to our Toronto office two days/week. What You'll Do: Spark-on-Kubernetes — EKS-based compute platform for Spark workloads: cluster configuration, Pod Identity IAM, job environment setup, Kustomize overlays, and shadow canary validation Event ingestion — Rust services and Flink jobs processing billions of events per day over Kinesis; throughput, reliability, on-call response, and AI-assisted operational tooling to reduce toil Platform infrastructure — Terraform modules for environment provisioning, cross-account AWS IAM, ARC runner infrastructure, and CI/CD for data platform changes Feature store and ML compute — Flink-based real-time feature pipelines feeding a large-scale MemoryDB cluster; GPU capacity governance and Databricks multi-environment operations for ML training workloads Workflow orchestration and CDC — Airflow-based DAG deployment, change data capture pipeline operations, and data quality monitoring Your Background: 3+ years building and operating production data platform infrastructure at the cluster or platform level, across Spark, Flink, Kinesis, Kubernetes, or equivalent Deep experience in at least one of: Spark-on-K8s cluster operations, Rust-based data or systems engineering, Kubernetes platform engineering and IaC, or data catalog and governance tooling Production AWS experience or equivalent: EKS, S3, Kinesis, and mu

Couchbase, the operational data platform for AI, empowers businesses to succeed by bringing data to life in new ways. Major market-leading companies rely on Couchbase for mission critical operational, analytical, mobile and AI workloads. Built to replace legacy infrastructure and fragmented data services, Couchbase empowers enterprises with a unified platform architected for performance, flexibility and global scale. With Couchbase, organizations bring their data to life, launching game‑changing customer experiences, exploring the limitless potential of AI, and seamlessly extending applications from the cloud to the edge and beyond. Couchbase’s AI‑ready technology and enterprise partnership model eliminate complexity and reduce total cost of ownership, enabling teams to stay agile, innovative and secure. Couchbase believes data should never slow you down, but act as the foundation for your next breakthrough. Discover why Couchbase is trusted to help the world’s biggest players scale, move fast and stay resilient, no matter what’s next on their roadmap. Visit couchbase.com and follow us on LinkedIn and X. Want to be part of our story? Apply today! You’ll be driving strategic enterprise opportunities in Israel and selling the value of our product and services offering. Responsibilities: Close business to meet or exceed quarterly, and annual bookings objectives. Acquire net new logos. Uncover opportunity at existing accounts and establish new accounts to develop sales pipeline. Maintain pipeline in SFDC, tracking interactions with prospects and customers Lead presentation of the company and product line to potential customers. Build strong and effective relationships, resulting in growth opportunities. Manage opportunities and forecast, Sell a complete solution of software, services and support to ensure customer success. Work with cross-functional teams to conduct webinars, attend trade shows and industry related events. Preferred Qualification

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. ROLE OVERVIEW Fanatics Licensing Management (FLM) is a standalone subsidiary of Fanatics, Inc. that serves clients ranging from college programs — including the University of Georgia, University of Kentucky, University of Miami, University of Notre Dame, University of Oregon, and the University of Wisconsin to professional properties such as the NFL Players Association, Major League Soccer, Hockey Canada, and MLB (Hard Goods), providing trademark licensing agency services and sublicensing rights management. The Licensing Administrator serves a supporting role across operations, client and contract management, and trademark enforcement, ensuring licensees meet their obligations while delivering a positive and productive partner experience. The Licensing Administrator delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights. HOW WILL YOU DRIVE IMPACT Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes. Team & Leadership Impact (Build Championship Teams) • Partner with the Licensing Operations team to support prioritized projects including renewals, contract compliance, system updates, and policy change notification

Who Are We HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools. HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations. Founded in 2017, HALA is currently licensed by the Saudi Arabian Central Bank. At HALA, Digital Marketing Manager lead HALA’s digital marketing and performance acquisition activities to drive customer and merchant growth across payment products and services. The role owns digital channel strategy, campaign performance, acquisition funnels, and budget optimization to maximize conversion, ROI, and sustainable growth. Responsibilities: Develop and lead the digital marketing and paid acquisition strategy across SEM, paid social, display, and other relevant channels. Own digital acquisition performance across the funnel, from awareness and lead generation through conversion and activation. Manage digital marketing budgets and optimize channel allocation based on CAC, conversion, ROI, and business performance. Lead campaign planning, audience targeting, retargeting, and A/B testing to continuously improve performance. Oversee landing-page and conversion-funnel optimization in collaboration with Product, Creative, and Technology teams. Establish and monitor digital marketing KPIs, attribution, dashboards, and performance reporting. Partner with Product, Sales, Data, Creative, Marketing Operations, and Compliance to support product launches and growth initiatives. Identify new digital channels, technologies, and growth opportunities relevant to HALA’s customer and merchant segments. Ensure digital campaigns comply with HALA’s brand standards, internal policies, and applic

Who Are We HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools. HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations. Founded in 2017, HALA is currently licensed by the Saudi Arabian Central Bank. Job Summary Responsible for managing and enhancing the transaction monitoring framework to ensure timely detection, investigation, and escalation of suspicious activities in line with SAMA regulations and internal AML policies. The role oversees monitoring controls, alert management, quality assurance, and team performance to mitigate money laundering and terrorist financing risks JOB-SPECIFIC Responsibilities: Own and operate the AML/CTF monitoring function end to end, including customer acceptance, KYC, CDD, EDD, transaction monitoring, investigations, escalation, and ongoing risk management. Review customer onboarding and periodic KYC updates and obtain the required approvals for high-risk customers, PEPs, complex ownership structures, UBOs, and source of funds/source of wealth assessments, with clear documentation and audit-ready records. Design, maintain, review, test, and enhance transaction monitoring scenarios, rules, thresholds, and logic to ensure effective detection of money laundering and terrorist financing risks and continuous improvement of monitoring quality. Oversee alert handling and investigations lifecycle, ensuring timely review, sound analysis, proper documentation, and structured escalation of suspicious cases to the AML/CTF reporting function for submission to the FIU. Review and update customer risk ratings (low, medium, high) based on relevant internal and exte

Who Are We HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools. HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations. Founded in 2017, HALA is currently licensed by the Saudi Arabian Central Bank. Education Bachelor degree in business, or any equivalent field of studies The education levels can be replaced by years of experience Experience 2-4 years of experience in a similar role Proven experience in Financial Sector is required Previous experience with Call center (as a Supervisor) Skills Computer Skills: Advanced in Microsoft Office Tools Languages: Fluent in English and Arabic Advanced knowledge of compliance and regulations Core Competencies Self-Actualization & Fulfilment: Proficiency Level – ADVANCED Team Synergy & Development: Proficiency Level - ADVANCED Entrepreneurial Mindset & Drive: Proficiency Level - ADVANCED Business Acumen & Diligence: Proficiency Level - ADVANCED Tasks & Responsibilities: Identify and assess Sama’s needs to achieve satisfaction Build sustainable relationships and trust with SAMA representatives through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Maintain Call Center KPI’s. Follow communication procedures, guidelines and policies What We Offer You We believe you will love working at HALA! We have an inclusive and diverse culture that encourages innovation and flexibility in remote,

Who Are We HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools. HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations. Founded in 2017, HALA is currently licensed by the Saudi Arabian Central Bank. Dear Candidate, We're always on the lookout for great Operations, Sales, Marketing & Business talent! Please apply here if you'd like to make your profile available to our recruiters. This place is for you if you don't see any Hala open roles fitting your preferences. We will get back to you if there is any good fit with any role we open at Hala. Thank you! The People Team What We Offer You We believe you will love working at HALA! We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups. We offer highly competitive compensation packages, including the potential for shares. We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment. Join a talented team of over 30 nationalities working in 7 countries and gain valuable experience in an exciting industry. We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company. You will be given a lot of responsibility and trust. We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best. If you think you have what it takes to join a remarkable team #apply_now

Who Are We HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools. HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations. Founded in 2017, HALA is currently licensed by the Saudi Arabian Central Bank. Job Summary Responsible for performing daily financial reconciliation of acquiring and payment transactions, investigating discrepancies, and ensuring timely resolution and closure. The role focuses on maintaining reconciliation accuracy, improving data quality and automation effectiveness, and preparing accurate reports while coordinating with relevant stakeholders. Key Responsibilities Perform daily reconciliation: Perform end-to-end reconciliation of acquiring transactions across the Pool Account and Core System, validate Auto Reconciliation results, and perform manual reconciliation where required using relevant and reliable matching criteria. Investigate unreconciled items: Investigate, resolve, and follow up on unmatched transactions, coordinating with relevant departments as required. Enhance reconciliation data: Categorize reconciliation items and enrich transaction data where required to support accurate matching and improve Auto Reconciliation effectiveness. Perform reconciliation controls: Conduct daily Auto Recon accuracy checks and report any variances or recurring system issues Ensure daily closure: Complete all reconciliation activities within the defined timeframe and escalate outstanding items to the Reconciliation Manager. Prepare reconciliation reports: Prepare and maintain daily, periodic, and ad-hoc reconciliation reports, ensuring accuracy, com

Who Are We HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools. HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations. Founded in 2017, HALA is currently licensed by the Saudi Arabian Central Bank. Job Summary The Software/AI Engineer , Compliance Technology is responsible for designing, developing, and maintaining technology, automation, and AI-enabled solutions that enhance the effectiveness, efficiency, and governance of Compliance operations. The role translates regulatory and business requirements into scalable technical solutions and supports areas including AML, KYC, fraud prevention, regulatory reporting, risk, and governance. The position also contributes to the responsible adoption of AI through appropriate governance, risk assessment, monitoring, and human oversight. Responsibilities Design and develop technology solutions that automate and enhance Compliance processes. Build AI-powered tools to improve compliance monitoring, investigations, and regulatory reporting. Develop and maintain integrations, APIs, and internal applications supporting Compliance systems. Identify automation opportunities and translate compliance requirements into technical solutions. Implement AI, workflow automation, and RegTech solutions to improve operational efficiency. Develop dashboards and analytics that support compliance decision-making and regulatory reporting. Ensure solutions comply with cybersecurity, data privacy, and regulatory requirements. Collaborate with Compliance, Technology, Risk, and Information Security teams on system enhancements. Maintain an

Who Are We HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools. HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations. Founded in 2017, HALA is currently licensed by the Saudi Arabian Central Bank. Dear Candidate, We're always on the lookout for great Technology and Product talent! Please apply here if you'd like to make your profile available to our recruiters. This place is for you if you don't see any Hala open roles fitting your preferences. We will get back to you if there is any good fit with any role we open at Hala. Thank you! The People Team What We Offer You We believe you will love working at HALA! We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups. We offer highly competitive compensation packages, including the potential for shares. We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment. Join a talented team of over 30 nationalities working in 7 countries and gain valuable experience in an exciting industry. We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company. You will be given a lot of responsibility and trust. We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best. If you think you have what it takes to join a remarkable team #apply_now

Who Are We HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools. HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations. Founded in 2017, HALA is currently licensed by the Saudi Arabian Central Bank. Job Description : The Project Manager (PMO) is responsible for leading and executing complex business projects while ensuring strategic alignment and adherence to technical standards. This role requires strong technical expertise, leadership, and the ability to drive projects independently with minimal oversight. COLLECTIVE Comply with the HALA’s code of conduct and ethics Promote the HALA’s vision, mission, values and model desired behaviors Promote HALA and spread its culture Commit to HALA’s rules and regulations Perform tasks as directed in the pursuit of the achievement of organizational goals Share with team know-how and encourage their development JOB-SPECIFIC Lead and execute complex business projects, ensuring alignment with strategic objectives and technical standards. Apply advanced business & technical knowledge to oversee integrations, server configurations, and cybersecurity measures for payment solutions. Mentor and guide project teams, setting clear expectations, and promoting a culture of excellence and accountability. Develop and refine project management frameworks, employing best practices tailored to the payments industry. Coordinating closely with the Head of Enterprise and demonstrating significant autonomy in decision-making. Embody a strong sense of leadership and ownership, acting decisively and effectively without the need for frequent

About the Team At DoorDash, we’re reimagining how people connect with the things they need — whether it’s a meal, a grocery run, and anything in between. Our audiences — Consumers, Dashers, and Merchants — are at the heart of everything the Design org builds. Our content design team plays a big part in this, with each content designer shaping the experience and bringing our vision to life through clear, thoughtful language that makes our three-sided marketplace easier, faster, and more human. About the Role We’re looking for a full stack UX Design Engineer to be the technical backbone of our global Content Design org and leader who builds the platforms, tooling, and ML systems that make world-class, localized product content effortless across DoorDash, Wolt, and Deliveroo. You’ll work at the intersection of design and engineering to build content tooling and embed LLM-driven workflows into product experiences. You’ll accelerate content design AI tooling so that CD’s can focus on the highest leverage strategic work, while your tools enable product designers and cross functional partners to ship high-quality content faster across DoorDash, Wolt, and Deliveroo. You're excited about this opportunity because... Design and build internal content tools that: Help PMs and designers generate, manage, localize, and deploy product content at scale. Plug custom GPTs and other LLMs into everyday product workflows for content iteration and improvements. Own full-stack development of these tools: Build and maintain frontend experiences using React and modern JavaScript/TypeScript. Design and implement backend services and APIs (e.g., Kotlin/Java) to support content tooling, experimentation, and automation. Integrate tooling with experimentation and infra: Embed content tools into A/B testing platforms so teams can test and ship variants with minimal engineering dependency. Build pipelines from variant generation → experiment → automated deployment of winners. Operationalize

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity At New Relic, we provide our customers real-time insights, so they can innovate faster. Our software delivers insightful observability tools across different technologies and distributed systems, enabling software engineering teams to quickly identify, understand and tackle issues, analyze performance and get the most of their software and infrastructure. The Infrastructure product organization develops New Relic infrastructure instrumentation agents, next generation data processing and management services, vulnerability management, and security testing capabilities for on-prem and cloud customers. We work with data at a scale using a diverse tech stack (Go, Java, JavaScript, React GraphQL, Kubernetes, many public cloud web services, and more). As a senior backend engineer, you will help us build and extend next generation solutions such as a control plane for customers to manage their data pipelines at scale. New Relic is looking for engineers who are interested in building a brand-new observability experience. This high-impact engineering position is a phenomenal opportunity to own and build a set of next generation services and capabilities for the company. We are searching for a motivated engineer who is ready for a career-defining role in their next opportunity. We look forward to talking with you! What you'll do ● Design, Build, maintain, and scale back-end services and their support tools. ● Participate in architectural definitions with a high degr

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity As a Software Engineer within the Container Fabric (CF) organization, you will be a key driver in evolving New Relic’s global internal platform. We are looking for an operations-heavy engineer with a proven track record of building and scaling resilient infrastructure. What you'll do Platform Orchestration: Work on a large-scale K8s infrastructure platform, ensuring high availability and performance. Automation: Drive the evolution of internal tooling to streamline platform delivery. This role requires Experience: Solid hands-on background in DevOps, Site Reliability, or Infrastructure Engineering. Kubernetes Mastery: Deep internal knowledge of K8s primitives (Deployments, StatefulSets, Services) and hands-on experience writing custom Kubernetes Operators. Golang Proficiency: Proficiency in Go, specifically for infrastructure automation and systems programming. Operations-Heavy Mindset: A proven track record of managing production environments and handling high-severity incidents. Cloud Infrastructure: Hands-on experience with cloud-native scaling tools (e.g., Karpenter, Cluster API) and Day 1/Day 2 operations of K8s clusters. Tooling: Familiarity with Helm and GitOps workflows (e.g., ArgoCD or Flux). Please note that visa sponsorship is not available for this position. Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We cele