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Service Process Coordinator Onsite Jobs

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Explore current service process coordinator onsite jobs. Use filters to narrow by work mode, employment type, experience and date posted.

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Stripe
📍 In The• Full-time• Remote
1mo ago

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Money as a Service (MaaS) oversees a diverse portfolio of Stripe's core products and platforms, and our vision is to become the financial operating system for platforms and marketplaces globally. These offerings facilitate the global movement and management of funds for users. The teams that fall under the MaaS umbrella are Connect, Money Management, and Crypto. Together, these teams work to ensure Stripe users have the robust financial infrastructure and tools they need to power their businesses on a global scale. What you’ll do As a TPM, you will play a key role leading complex programs across multiple engineering, product and cross-functional (finance, legal, compliance, risk, and other) teams spanning Stripe. You will be responsible for the successful definition, cross-functional strategy, planning and execution of large-scale technical programs that help to solve complex problems and empower Stripe and our users. Responsibilities Drive functional and technical delivery of key team and org-wide programs/initiatives. Partner with Engineering Managers, Product Managers and other cross functional partners to define, scope, and drive large programs to conclusion. Develop, implement, and iterate on program management techniques, frameworks, and KPIs to achieve goals with well defined success criteria. Make substantial improvements to how the teams you work with communicate and operate to significantly increase the productivity and efficie

REMOTEgo
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At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are looking for a talented and passionate Senior Software Engineer for our Snowpark Container Service , part of our Snowflake Compute Platform - to build our elastic, high-scale, high-performance, cloud native compute platform to enable bringing Compute to Data effortless and simple. Snowpark Container Services is a fully managed container offering that helps our customers easily deploy, manage, and scale containerized applications without having to move data out of Snowflake. As a fully managed service, it comes with Snowflake security, configuration, and operational best practices built in. You will be part of this highly productive, fast moving, and growing team that is critical to realizing Snowflake’s Data Cloud Mission. AS A SENIOR SOFTWARE ENGINEER, YOU WILL: ● Design and develop features, understand customer requirements and meet business goals. ● Lead a team of engineers, including mentoring and guiding them, and build technical direction and strategy for large and critical parts of the product surface area. ● Manage all aspects of the Project, including Design, Coding, Reviews, Testing, Observability, Tooling and On-Call support. ● Build highly reliable and fault-tolerant software to meet the needs of the largest customers. ● Ensure operational readiness and ma

javavueaws
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S
28 days ago

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for a highly technical Sr. Manager to lead our India-based Service Desk and IT Automation operations. This is a working-manager role: you'll personally execute technical work — scripting, automation builds, escalated ticket resolution — while also leading a team. If you're looking for a purely strategic or delegation-only leadership role, this isn't it. You'll manage a team spanning Service Desk, Tier 1 SOC support, and IT Automation Engineering, driving the technical maturity of our global support infrastructure through automation, scripting, deep systems integration, and increasingly, AI-augmented workflows. This role reports to the Director of End User Systems, with close, day-to-day partnership across US-based Desktop Support managers. For the right candidate, this role has a clear path to Director as we continue scaling our India GCC — with growth into that level anticipated within 12–18 months. This is also a strong fit for a Director-level leader currently at a SaaS startup who's looking to move into a larger, enterprise SaaS organization — and who is open to a step down in title now in exchange for a step up in scale, platform, and long-term trajectory. You Will IT Automation & Architecture Drive the IT automation function, identifying repetitive Tier 1 tasks and owning their automation end-to-end — from scoping through build, testing, and measurement Evaluate and build AI-augmented automation where it meaningfully reduces toil (e.g. intelligent ticket triage, SOC alert summarisation, AI

pythonawsai
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For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for a highly technical Sr. Manager to lead our India-based Service Desk and IT Automation operations. This is a hands-on, working manager role — you will be personally executing technical work (scripting, automation builds, escalated ticket resolution) and leading a team, not just overseeing one. If you're looking for a purely strategic or delegation-only leadership role, this isn't it. You will manage a team spanning Service Desk, Tier 1 SOC support, and IT Automation Engineering — driving the technical maturity of our global support infrastructure through automation, scripting, deep systems integration, and increasingly, AI-augmented workflows (e.g. intelligent ticket triage, SOC alert summarisation, AI-assisted knowledge base drafting). This role reports directly to the Director of End User Systems , with close, cooperative partnership with US-based Desktop Support managers. You Will IT Automation & Architecture Support the IT automation function, driving initiatives that reduce repetitive work and scale operations efficiently Identify repetitive Tier 1 tasks and drive end-to-end automation from identification through build, testing, and measurement Evaluate and build AI-augmented automation where it reduces toil — e.g. intelligent ticket triage, SOC alert summarisation, AI-assisted knowledge base drafting Mentor team on automation best practices and review technical designs before deployment Team Leadership & Execution Manage India-based Service Desk team with daily coordination with US

pythonawsai
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Chez Lyft, notre mission est de servir et de connecter. Nous y parvenons en favorisant un environnement de travail où chacun trouve sa place et a la possibilité de s'épanouir. Lyft connecte les gens aux transports pour transformer notre façon de vivre et de nous déplacer dans nos communautés. Solution Urbaines de Lyft (LUS) est le leader nord-américain de la micromobilité. Nous possédons, exploitons ou fournissons des solutions matérielles et logicielles pour les programmes de vélos et de trottinettes en libre-service dans plus de 57 marchés à travers le monde, notamment à Montréal, Londres, New York, Mexico et bien d'autres villes. Notre flotte en pleine expansion comprend des stations de recharge ultramodernes, des vélos et des trottinettes électriques, et assure des centaines de millions de trajets par an. L'équipe de conception de produits matériels et industriels de LUS est chargée de concevoir, de piloter le développement, de lancer et de maintenir des produits de pointe utilisés par les usagers, les villes et les opérateurs du monde entier. Nous représentons LUS lors des forums de micromobilité, interagissons directement avec les clients et orientons la recherche et le développement. Notre objectif est de garantir que tous les produits que nous développons offrent une expérience utilisateur optimale, soient compétitifs à l'échelle mondiale, élégants et tournés vers l'avenir. Nous recherchons un chef de produit matériel senior exceptionnel pour gérer notre portefeuille de stations existantes et développer la prochaine génération de produits. Nos stations sont aujourd'hui aussi emblématiques du paysage urbain que les anciens bus Routemaster londoniens. Vous serez responsable de l'ensemble du processus de développement des nouvelles stations, en pilotant une équipe pluridisciplinaire à chaque étape, du développement matériel au lancement. Vous gérerez également un parc de plus de 300 000 stations, avec ou sans chargeur, déjà déployées. Vous collaborerez directem

vueredisrest
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About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. ⭐ Join Wolt as a Full-Time or Part-Time English Speaking Support Associate! ⭐ Are you a great communicator? Do you enjoy working in a fast-paced, dynamic environment? Excited to be a part of a supportive team? If your answer is “yes,” then this role might be perfect for you! 🤩 We’re looking for onsite full-time or part-time (30 hrs/week) Support Associates who can communicate fluently in English, both in writing and speaking. We are also welcoming students to apply! You’ll join our Support team for the North region in Budapest (Office location: 2nd district) and as part of our Shared Service Center, you’ll be supporting Wolt countries and making a real impact every day. 💙 What You’ll Be Doing Assisting customers, courier partners, and venues across multiple countries via live chat and phone Helping ensure smooth and efficient delivery operations Working closely with the support team and other Wolt teams to continuously improve our service 🌟 What We’re Looking For You don’t need previous customer service experience - we’ll train you! If you do have experience, that’s a bonus, but what really matters is your attitude and eagerness to learn. You’re a great fit if you: Communicate clearly, warmly, and with a customer-first mindset Learn quickly, multita

Excelrecruitmentcustomer service
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Wolt - English
📍 Belgrade• Full-time
24 days ago

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Are you an experienced customer support professional with leadership experience and a passion for delivering an exceptional service? Does leading a support team within one of Europe’s fastest-growing tech companies sound like your next adventure? We’re looking for a Support Team Lead to join our Support team in Serbia , working fully remotely! With our excellent customer service, the Support team is the glue that holds the marketplace together. We make sure everything runs smoothly between customers, courier partners, and merchants. As our new Support Team Lead , you’ll guide and inspire your team to deliver world-class support and create experiences that leave a smile on every user’s face. Join one of Europe’s fastest-growing tech companies and lead a high-impact support team in Serbia. You’ll combine leadership, problem-solving, and innovation to help us deliver an exceptional experience for our customers, partners, and couriers every day. At Wolt, we move fast, stay humble, and always put people first. 💙 What you’ll be doing Leading by example: You’ll show what being customer-obsessed really means. At Wolt, every interaction is more than solving a problem — it’s a chance to make someone’s day. Diving into data: You’ll analyze trends, find improveme

gitrestai
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Meltplan
📍 India• Full-time• Remote
24 days ago

📍 Location: Remote (Work from Home – India) 🕒 Experience: 2+ Years 💼 Employment Type: Full-Time About MeltPlan MeltPlan is an AI-native preconstruction platform transforming the way construction teams estimate, plan, and bid. By combining cutting-edge AI with experienced preconstruction professionals, we help General Contractors and Trade Contractors across the United States deliver faster, more accurate quantity takeoffs, identify scope gaps, and improve bid quality. Our mission is to modernize preconstruction through intelligent workflows that bring Code, Schedule, Scope, and Value together—enabling construction teams to make better preconstruction decisions with confidence. If you're passionate about construction estimating and want to work on real US projects while leveraging the latest AI-powered tools, MeltPlan is the place to grow your career. Position Overview We are looking for a detail-oriented Estimator with experience in US Construction Quantity Takeoffs . The ideal candidate should have strong expertise in Grading, Site Utilities, Concrete, and Rebar while also possessing a good understanding of other CSI divisions and overall project scope. Key Responsibilities Prepare accurate quantity takeoffs from construction drawings. Perform detailed takeoffs for: Grading Site Utilities Concrete Reinforcement (Rebar) Review architectural, structural, civil, and specification documents. Identify missing scope, drawing discrepancies, and RFI items. Prepare BOQs and quantity summaries. Coordinate with the preconstruction team to meet bid deadlines. Maintain high accuracy and quality across all takeoff deliverables. Support multi-trade quantity takeoffs when required. Required Qualifications Minimum 2 years of experience in US Construction Estimation/Quantity Takeoffs . Strong hands-on experience with: Grading Site Utilities Concrete Rebar Good understanding of CSI Divisions and overall construction scope. Ability to read and interpret civil, structural, and archi

REMOTEaiswiftgo
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24 days ago

Overview: The Strategic Research team is the backbone of Guidepoint’s success. The team is responsible for efficiently delivering Guidepoint’s services to our clients around the world. We work to understand each client’s unique business questions and help them gain critical insights to stay informed and make better business decisions. As an Associate on the Strategic Research team you will focus on making the right connections between our global clients and local Advisors across numerous industries. Your role will focus on researching industries relevant to client project requests and recruiting elite subject matter experts into our network to ensure the right connection is made. After you master these core skills of recruiting and connecting Advisors with clients, you will gain additional exposure to more complex project and client relationship management as you grow your career here and move into Research Manager and Project Manager roles. To support our overseas clients, some roles may participate in rotational work coverage during public holidays. Team members who work on these days will receive time off in lieu, to be taken on another working day by arrangement with the team. What you will own: Work in cross-cultural teams with our Project Managers from offices globally in order to deliver the best possible service for our global clients Review and analyze client research requests and use a range of resources to domestically identify the most relevant subject matter experts across geographies, industries, and topics for each project Utilize the phone, LinkedIn, and outreach to recruit new Advisors in Japan to join the Guidepoint network by effectively communicating why their expertise is a good match for the specific project you’re working on Screen experts for their suitability for specific client projects and create professional profiles for client consideration Operate with a teamwork mentality that leads to building and maintaining strong relationships with

aigoexcel
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S
1mo ago

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Storage Abstractions (STAX) team builds the software layer through which Stripe services access stored data. We own the database SDKs that hundreds of Ruby and Java services use to read and write data safely, reliably, and efficiently without needing to understand the underlying database, routing, or operational complexity. Our work creates leverage across Stripe: by providing stable interfaces and safeguards at the storage layer, we help teams build products with confidence while enabling Stripe’s data architecture to evolve. Alongside engineers, we are designing for AI agents as customers of this foundation, making storage capabilities discoverable, interoperable, and safe to use across languages and storage backends. What you’ll do As a Staff Software Engineer on STAX, you will set technical direction and lead multi-year initiatives at the intersection of developer infrastructure, data access, and AI. You will work hands-on with engineers across Stripe to make storage access simpler, safer, and more interoperable, while helping product and infrastructure teams evolve their systems without fleet-wide migrations. You will help turn Stripe’s AI strategy into practical developer infrastructure by treating AI agents as customers of the storage layer. This is an opportunity to build frameworks and interfaces that make complex storage operations discoverable, interoperable, and safe for both human developers and agentic workflows, while rais

pythonjavamongodb
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Sofi
📍 Frisco• Full-time
1mo ago

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role SoFi is seeking a Fraud Model Developer to join our Fraud Model Development team. In this role, you will develop, evaluate, and monitor machine learning models that support data-driven fraud and risk decisions across SoFi’s products and services, including Personal Loans, Student Loans, Credit Cards, and Crypto. You will build quantitative and machine learning solutions designed to reduce fraud losses, minimize false positives, lower operational costs, and protect SoFi members. You will also analyze model and product performance, identify key drivers of fraud losses, and translate complex findings into actionable recommendations for business and risk partners. This role requires strong experience in machine learning, statistical modeling, data analysis, and model performance monitoring. You will work closely with Fraud Risk, Fraud Operations, Product, Engineering, Finance, Accounting, and other business teams to develop scalable fraud-modeling solutions and ensure model performance and loss trends are clearly communicated. What you’ll do Develop quantitative, statistical, and machine learning models that reduce fraud losses, minimize false positives, and lower operational expenses associated with fraud complaints and disputes. Aggregate, clean, and synthesize large datasets from multiple data envir

pythonsqlaws
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Sofi
📍 New York• Full-time
1mo ago

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role We are searching for a passionate Staff Fraud Risk Analyst who is highly self-motivated, analytical, with a decent understanding of debit card fraud transactions and account takeover fraud strategies. This role will work on fraud strategies at banking transactional stages during customer journey, implement effective fraud strategies to help our platform to realize a safer, more transparent and secure environment. This role will work collaboratively with various stakeholders to ensure strategy performances while maintaining a smooth customer experience. By joining SoFi, you'll become part of a forward-thinking company that is transforming financial services for the better. We offer the excitement of a rapidly growing startup with the stability of an industry leading leadership team. What you’ll do: The fraud prevention analyst will help SoFi develop better data driven fraud decisioning by: Architect and scale robust table structures and analytics using expert-level SQL and Python to serve as the foundation for global risk detection and real-time reporting. Design sophisticated fraud decisioning strategies by synthesizing login, entity, and tokenization signals to neutralize complex threats like Account Takeover (ATO) and high-risk transactions. Lead cross-functional initiatives by translating

pythonsqlrest
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Okta
📍 San Francisco• Full-time• From $120K/yr
1mo ago

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Auth0 is an easy-to-implement authentication and authorization platform designed by developers for developers. We make applications’ login boxes safe, secure, and seamless for anyone logging in. As a Developer Platform Partner (DPP) Marketing Manager , you will be responsible for sourcing, building and maintaining strong relationships, taking those partnerships from 0-1 with product, and co-marketing campaigns with leading developer platforms like Vercel, Netlify, Repplit, Lovable, Cloudflare and others. You will help ensure Auth0 shows up in the ecosystems where developers already work and learn, by driving joint campaigns, integrations, and events. You’ll work cross-functionally with Product, Engineering, Developer Relations, Startups and Marketing teams, as well as with external partner teams. This role is ideal for someone who deeply understands the AI dev tools landscape, thrives on building successful partnerships, and is passionate about creating technical marketing that resonates with developers and the community. Key Responsibilities Proactively identify, source, and cold-outreach high-potential developer platform partners (Replit, Lovable, Vercel, Bolt, Builder.io ) and serve as their primary point of contact for all Developer Marketing activities at Auth0. Evaluate how prospective partners fit our integration ecosystem and strategize how the partnership drives developer signups and activation. Influence internally and externally without formal au

awsrestmachine learning
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Stripe
📍 San Francisco• Full-time
1mo ago

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The API Platform team is responsible for empowering teams to build highly reliable and performant services, backing our payment systems, fraud detection, and a multitude of other products. As an infrastructure team, you will build and expand the service frameworks to make complex systems easy to use, resilient, and scalable. We build powerful interfaces for engineers that depend on these systems—deployment, load balancers, web framework, databases, Kafka, and Kubernetes—while keeping them highly available and performant. We're looking for engineering leaders who drive the technical vision of Stripe's service infrastructure platform for thousands of engineers to use and build on top of, and thrive in a highly autonomous environment with many moving pieces. What you’ll do You will join as a Technical Lead for one of the most impactful teams at Stripe. You will lead a team of engineers, collaborate with infrastructure and product engineering orgs, and advance service-oriented architecture (SOA) adoption at Stripe. By collaborating with the team's technical leaders, you will ensure the software your team builds meets the needs of Stripe and its customers. We are a highly effective team that consistently delivers high-impact results while genuinely caring for one another. We expect you to bring your curiosity and critical thinking skills to this challenging domain. We are looking for individuals with a strong background in designing and deliverin

pythonjavakubernetes
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