Service Process Coordinator Onsite Jobs

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Senior Security Engineer on the Detection and Response (D&R) team at Roblox, you’ll protect our user community alongside the underlying platform infrastructure. You’ll design high-fidelity detections, engineer security data platforms, and respond alongside the team during incidents. This is a hybrid in-office role in San Mateo. You Will: Deliver robust D&R capabilities: Engineer high-fidelity detections end-to-end. Lead partners through threat modeling and logging, to deploying actionable alerts, while keeping false positives low. Build security data pipelines: Develop security data pipelines and actively contribute to internal software and data platforms, collaborating across engineering teams. Ensure service reliability: Participate in an on-call rotation to keep detection and response services healthy. Embody security culture: Serve as a trusted security partner across Roblox, helping protect our community and enterprise while fostering a culture grounded in trust, ownership, and shared responsibility. You Have: 3+ years of experience in Security Data Engineering: You have built services that are efficient, reliable, and scalable using programming languages like Golang or Py

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations Remote, India About the Role Account Executives, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our commun

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations Tokyo, Japan About the Role Account Executives, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our communi

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The platforms in our Engineering Acceleration org dictate how thousands of Roblox engineers ship, and how every backend service gets built, deployed, and kept reliable at scale. They sit on the critical path for production reliability, developer velocity, and security posture. Reporting to Andrew Swerdlow, you will rethink the entire engineering toolchain from the ground up to be agentic-native, creating a world where AI agents are first-class participants in software development and humans set direction and supervise. This is a unique opportunity to define what modern engineering infrastructure looks like at one of the largest platforms in the world. You will: Reimagine the engineering toolchain as agentic-native, designing the platforms, guardrails, and feedback loops that let AI agents safely drive migrations, validation, and routine operational work. Set a bold technical direction for AI-driven quality, including agent-generated tests, automated coverage of untested paths, intelligent verification, and continuous-deployment workflows. Make software quality and SEV prevention a measurable property of the platform by investing in safe-change mechanisms, automated verification, progressive

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Reporting to the Director, Facilities, the Workplace Services Manager will be responsible for a wide range of activities; office moves, daily facilities and workplace operations, event coordination, space planning, implementing a Facility Management System and other logistical needs. We are looking for someone with exceptional leadership, customer-service, and facilities expertise. Our goal is to provide a great workplace experience where all Robloxians can operate efficiently and effectively in a clean, safe and fun environment. Role is based in San Mateo, CA from Monday through Friday You Will: Manage the daily operations of our San Mateo offices Develop and implement a hospitality-oriented, forward-thinking, data-driven workplace strategy focused on cultivating success across Roblox Proficient Management in Space Planning for Roblox HQ, including small satellite offices. Handle hospitality and service operations for our employees (cafe, coffee bar, events..) Work hand in hand with Exec Admins and support staff. Supervise employees (and/or subcontractors/outside vendors) involved in building/facilities activities like cleaning, event planning, ergonomics, space utilizati

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Quality Analyst, you will support the Quality Manager and the broader team in maintaining quality controls, executing calibration reviews, and ensuring smooth auditing operations with our vendor partners. You will play a crucial role in validating audit accuracy, analysing performance trends, and identifying grading discrepancies, helping to safeguard platform integrity and streamline vendor quality processes. You Will: Assist in executing regular quality compliance reviews and operational audits to ensure vendors adhere to established grading rubrics. Conduct daily audits of vendor customer service and moderation audits to verify accuracy and policy alignment. Gather, format, and maintain quality performance metrics and audit data to highlight recurring errors or vendor grading drift. Support the Lead in coordinating with Moderation, Customer Support, and Global Scaled Operations teams to resolve quality disputes. Participate in calibration sessions to ensure consistent interpretation of trust and safety policies across all vendor sites. Help test and implement new quality automation tools or auditing platforms introduced by the technical and leadership teams. You Have: 3-5 years of e

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Quality Analyst, you will support the Quality Manager and the broader team in maintaining quality controls, executing calibration reviews, and ensuring smooth auditing operations with our vendor partners. You will play a crucial role in validating audit accuracy, analysing performance trends, and identifying grading discrepancies, helping to safeguard platform integrity and streamline vendor quality processes. You Will: Assist in executing regular quality compliance reviews and operational audits to ensure vendors adhere to established grading rubrics. Conduct daily audits of vendor customer service and moderation audits to verify accuracy and policy alignment. Gather, format, and maintain quality performance metrics and audit data to highlight recurring errors or vendor grading drift. Support the Lead in coordinating with Moderation, Customer Support, and Global Scaled Operations teams to resolve quality disputes. Participate in calibration sessions to ensure consistent interpretation of trust and safety policies across all vendor sites. Help test and implement new quality automation tools or auditing platforms introduced by the technical and leadership teams. You Have: 3-5 years of e

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. We are seeking a highly motivated Analyst to support and continuously improve the tooling ecosystem that powers Roblox's Safety, Privacy, Trust & Safety, and Support Operations teams. In this role, you will work at the intersection of operations and technology, helping scale tooling, improve operational workflows, and ensure agents across global vendor sites have the tools they need to operate efficiently. You will join a growing team of administrators, incident managers, and product support specialists in India, providing comprehensive tooling and admin support to our global operations teams. You will contribute to building and maintaining a robust suite of agent tooling by supporting systematic changes, identifying improvement opportunities, and delivering exceptional service to internal stakeholders. Work Schedule : This role is currently aligned to a 2:00 PM to 11:00 PM IST schedule. As part of supporting a 24×7 operational environment, working hours may change based on business requirements, and you should be flexible to work across rotational shifts, including weekends and holidays, as needed. YOU WILL Administer and configure applications – including Zendesk, Absorb, Jira,

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Roblox's Cache team is building a next-generation caching solution designed to deliver sub-millisecond average latency, horizontal scalability, and high efficiency—all at a drastically lower cost. Our ultimate vision is to shape a caching infrastructure capable of supporting 1 billion Daily Active Users while reducing costs by 90%. We are turning hours of onboarding and capacity expansion into seconds, freeing service owners entirely from managing cluster lifecycles. As a Senior Engineer on the Cache team (part of the Infra Storage org), you will innovate and operate large-scale, in-house distributed systems to solve Roblox's ever-growing caching challenges. You will report directly to the Engineering Manager for the Cache team. (Check out our recent engineering blog post here to learn more about the team's latest work!) You will: Lead the architectural transition to a next-generation, multitenant caching service built on ValKey, ensuring strict data, resource, and failure isolation for all tenants. Drive systemic optimizations to mitigate head-of-line blocking, manage hot keys, and maximize CPU and memory utilization across physical machine clusters. Design and build robust frameworks to a

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Data Access team within Infra / Storage builds EaaS (Entities-as-a-Service), Roblox’s large-scale managed OLTP access and management platform powering tens of millions of QPS across thousands of services. EaaS abstracts the complexity of distributed databases and caching systems behind a consistent and productive developer experience, enabling teams across Roblox to safely build and operate stateful systems at massive scale without requiring deep database expertise. The team operates at the intersection of distributed systems engineering, reliability engineering, and platform architecture — solving hard infrastructure problems that directly impact Roblox-wide scale and stability. As a Senior Software Engineer you will work on some of Roblox’s hardest backend infrastructure challenges around scalability, reliability, workload governance, adaptive flow control, and distributed systems. You Will Build and evolve EaaS, Roblox’s managed OLTP access platform powering tens of millions of QPS across hundreds of services. Design infrastructure that abstracts distributed databases and caching systems behind a consistent, safe, and highly productive developer experience. Drive reliability and scal

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Who We Are: Roblox is powered by microservices. Application Networking connects and secures Roblox’s services. We build ingress gateways that route traffic from the edge data centers to the core data centers, and service mesh to facilitate inter-service communications in the core data centers. We are forming a new Kubernetes networking team for a high performance computer that we are building for machine learning (ML) inference and training workloads. We are looking for accomplished engineers to set the foundation of this work. You will: Bootstrap the Kubernetes networking domain within Roblox Contribute to the technical strategy and the execution to b

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. About the Role: AI models reshaping how our community creates, plays, and connects, all run on Compute Platform. As Senior Product Manager, Compute Platform , you'll set the strategy and roadmap for Roblox's next-generation AI infrastructure: the rapidly growing fleet of GPUs and AI accelerators spanning Roblox core and edge data centers, and public cloud that decides how fast we can train, serve, and scale every model on the platform. You'll own the products that turn raw GPU hosts into reliable, production-ready AI compute - driver and firmware management, fleet-wide health and performance, and the abstractions product teams across Roblox build on. You Will: Drive strategy and roadmap for Compute Platform spanning Managed Kubernetes (Roblox Kubernetes Service), Managed Compute Services and other critical distributed systems, and our fleet of GPU and CPU machines managed via unified Fleet APIs - all across on-prem and cloud. Drive the evolution of our Compute infrastructure to support Roblox’s most critical workloads - from AI to Storage to Data Analytics and more - each with their own distinct requirements. Build and scale our GPU infrastructure to support training and inferen

At Asana, security is foundational to our mission of helping teams work together effortlessly. Our security team protects Asana’s employees, users, and customers by proactively addressing threats, ensuring compliance with legal and regulatory requirements, and fostering a culture of security throughout our product and operations. We are a team of security engineers and risk and compliance practitioners who build innovative safeguards and collaborate across the organization to build and maintain trust at scale. As the Third Party Risk Management Lead, you will be responsible for building and running Asana’s Third Party Risk Management (TPRM) program. You will own the end-to-end lifecycle of vendor security risk — from initial due diligence and risk tiering through ongoing monitoring and remediation. You will work closely with Procurement, Legal, Privacy, and Engineering teams to ensure that our third-party relationships are effectively assessed, tracked, and managed. This role is based in our Warsaw office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do, and your recruiter can share more about the in-office requirements. Our employees in Poland are employed under a contract of employment. What you’ll achieve Own and scale Asana’s TPRM program: Design, implement, and continuously improve a risk-based framework for assessing and managing third-party vendors and service providers. Establish risk tiering criteria, assessment workflows, and governance processes that scale with business growth. Lead vendor security assessments: Conduct and oversee security due diligence for new and existing vendors, including reviewing SOC 2 reports, ISO 27001 certifications, security questionnaires (SIG, CAIQ), and other relevant documentation. Identify gaps and work with vendors to remediate findings. Drive rem

We're looking for a Senior Infrastructure Engineer who brings strong software engineering skills and a deep understanding of production systems. This role is a good fit for someone who enjoys building systems that make infrastructure more scalable, reliable, and easy to operate – using code, not runbooks. You'll work with a highly collaborative team to design and build the internal platforms that power all of Asana, from product features to AI systems to offline analytics. Our tech stack includes: AWS, Kubernetes (EKS), MySQL (RDS), OpenSearch, DynamoDB, Redis, Terraform, Datadog, TypeScript, Scala, Go, and Python. We’re especially interested in people who think like backend engineers but care deeply about systems – things like failure modes, operational cost, debuggability, and performance. This role is based in our Warsaw office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do, and your recruiter can share more about the in-office requirements. We offer a Contract of Employment (UoP) for our employees in Poland. What you’ll achieve: Design and build frameworks, tools, and services that improve the reliability, observability, and scalability of Asana’s infrastructure. Lead end-to-end projects, from scoping and design through to rollout, across multiple systems and teams. Improve the operability of stateful infrastructure like MySQL, OpenSearch, and DynamoDB – and help drive Asana’s long-term vision for storage reliability. Debug production issues across the stack. Yes, there’s an on-call rotation – but this isn’t a pager monkey role. You’re here to fix things properly and make sure they don’t break again. Partner with product teams to shape a service-oriented architecture that enables fast, reliable development. Share knowledge through code reviews, design discussions, and mentorship. Abou

The Infrastructure team builds the foundation we need to support our web and mobile applications, as well as our robust API. We build and operate the software that enables Asana's security, scalability, and speed. Each day, we combine industry best-practices and innovation to support this product-focused company. We're looking for a Junior Infrastructure Software Engineer (New Grad) with a growing passion for Site Reliability and Operability. You will work with a world-class team of engineers on deploying and operating existing systems, and building new ones for challenges that are unique to our problem space. You will have a unique opportunity to learn how to design, develop, and operate services that power Asana, working on projects that help define the future of our infrastructure and how we architect and operate critical services at scale. This role is based in our Reykjavik office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. What You’ll Achieve Learn and Execute: Experience growth and development by being paired with a mentor who will support and guide you through opportunities to stretch and learn. Engineering Craftsmanship: Participate in Asana’s robust technical boot camps to learn our standards for high-quality, maintainable code. You will eventually own specific technical domains through our Areas of Responsibility (AoR) system. Build Foundations: Contribute to projects that define the future of infrastructure for Asana, learning how we architect and operate critical services at scale. Global Collaboration: Partner with other infrastructure teams in San Francisco, New York, and Warsaw to understand and contribute to our service-oriented architecture while navigating cross-timezone workflows. Tooling & Frameworks: Help develop framework