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Service Process Coordinator Onsite Jobs

10,000 active opportunities · Updated for October 2026

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Explore current service process coordinator onsite jobs. Use filters to narrow by work mode, employment type, experience and date posted.

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Stripe
📍 Sydney Or Melbourne• Full-time
1mo ago

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Technical Account Management Support and Services team partners directly with our largest and fastest-growing users, supporting them both proactively with a consultation model, and reactively to solve their most complex issues, enabling them to grow their business. We partner closely with sales to ensure we are attaching the right support plans to the right users at the right time. We take a user-first approach to how we operate, capturing user feedback on what we need to offer to delight them and exceed all expectations. We operate with a scaled proactive, preventative mindset to ensure our users have a seamless experience with Stripe. What you'll do Stripe is looking for an experienced Sydney-based leader to lead and grow the Technical Account Management Support and Services team responsible for supporting our largest and most strategic users. The leader will lead a high-performing team of TAMs who are motivated by improving the lives of Stripe's user base. They will set the standard for strategic user partnership and support, influencing globally, partnering closely with the go-to-market organizations, product, engineering, and the support organization. They will cultivate a user-first culture, with high accountability, collaboration, and a scale mentality, a culture that embodies a coaching mindset to unlock potential. This role will report to our Senior Manager of Technical Account Management. Responsibilities • Deliver exceptio

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C
Coinbase
📍 - USA• Full-time• Remote• From $253.9K/yr
1mo ago

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Team/ Role: Coinbase is building the future of institutional trading as part of the Everything Exchange, powering the systems that let the world's largest financial institutions trade across markets with speed, depth, and trust. As a Risk Architect on the Trading team, you'll design, build, and own the real-time risk engine at the heart of a unified trading platform: cross-asset user and portfolio risk evaluated in real time on the core trading system that serves our Retail, Prime, and wholesale brokerage customers. It's a rare chance to architect risk infrastructure from the ground up, with the ownership of a startup and the reach of Coinbase. What you’ll do: Own the architecture of the real-time, cross-asset risk and margin engine: user and portfolio modeling, multifactor and borrow risk, and cross-portfolio evaluation at scale. Design low-latency, high-throughput risk systems, keeping correctness and performance in step with a growing trading platform. Drive reliability and performance, owning SLOs, observability, and incident response for risk-critical systems. Set the technical bar through code, design reviews, and standards, and pay down the technical debt that matters most. Serve as the risk-architecture anchor for the team, mentoring engineers and reducing single-point-of-failure risk. Partner cross-functionally with Product, Trading, Financing/C

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C
Coinbase
📍 United Kingdom• Full-time• Remote• From £90.5K/yr
1mo ago

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Derivative Sales Analyst on the Institutional team, you'll own and grow relationships with Coinbase's top VIP derivatives traders, driving volume across futures, options, and perpetuals. You'll source new high-value traders from competitor venues, re-engage dormant accounts, and bring structured market and client insights back to Product, Risk, and Marketing to shape Coinbase Advanced trading offerings. What you'll do: Own and grow relationships with top VIP derivatives traders on Coinbase, driving increased trading volume, deepening engagement, and expanding adoption of advanced trading products. Source and convert new high-value derivatives traders from competitor venues through targeted outbound campaigns, market positioning, and relationship-building. Monitor derivatives market structure, client flows, and competitor offerings to identify upsell opportunities, inform pricing and product feedback, and deliver structured insights to Product, Risk, and Marketing. Maintain an accurate pipeline and forecast for your book, reporting on key KPIs (volume, active traders, winbacks, competitor migration) and documenting client interactions through CRM tooling. Reactivate previously dormant top traders using data-driven tools and bespoke incentives to restore sustained volume. Build and refine AI-powered workflows for pipeline prioritization, client segmentation, and o

REMOTEreactawsrest
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C
Coinbase
📍 - USA• Full-time• Remote• From $127K/yr
1mo ago

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Derivative Sales Analyst on the Institutional team, you'll own and grow relationships with Coinbase's top prosumer derivatives traders, driving volume across futures, options, and perpetuals. You'll source new high-value traders from competitor venues, re-engage dormant accounts, and bring structured market and client insights back to Product, Risk, and Marketing to shape Coinbase's advanced trading offerings. What you'll do: Own and grow relationships with top prosumer derivatives traders on Coinbase, driving increased trading volume, deepening engagement, and expanding adoption of advanced trading products. Source and convert new high-value derivatives traders from competitor venues through targeted outbound, differentiated positioning of Coinbase's liquidity, fees, and UX, and full-funnel sales management. Monitor derivatives market structure, client flows, and competitor offerings to identify upsell opportunities, inform pricing and product feedback, and deliver structured insights to Product, Risk, and Marketing. Maintain an accurate pipeline and forecast for your book, reporting on key KPIs (volume, active traders, winbacks, competitor migration) and documenting client interactions through CRM tooling. Reactivate previously dormant top traders using data-driven account reviews, tailored outreach, and bespoke incentives to restore sustained volume. Required

REMOTEreactawsrest
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C
Coinbase
📍 United Arab Emirates• Full-time• Remote
1mo ago

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Derivatives Sales Manager, UAE on the STP Derivative Sales team, you'll own Coinbase's derivatives growth across the UAE, MENA and Europe regions by building and scaling relationships with Professional Traders. This team drives revenue and market share for Coinbase Advanced's derivatives products across global markets covering Crypto Perps, Options and RWA products. You'll define and execute the regional sales strategy, lead market-entry efforts, and serve as Coinbase's senior market ambassador across one of crypto's fastest-growing regions. What you'll do: Own and grow a network of professional traders in the UAE, MENA and Europe driving revenue through high-touch, relationship-led acquisition from origination through onboarding and ongoing account management. Design and execute the long-term sales strategy for the UAE, MENA and Europe regions, setting targets for market penetration, volume growth, and client expansion. Lead regional market-entry and expansion efforts, including navigating local regulatory landscapes and adapting Coinbase's derivatives offerings to meet regional compliance requirements and market demands. Partner cross-functionally with Product, Risk, and Compliance teams to localize perpetual futures, futures, and options products. Represent Coinbase at client meetings, industry events, and conferences across the region, deepening relationship

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C
Coinbase
📍 United Kingdom• Full-time• Hybrid• From £111.8K/yr
1mo ago

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Solutions Architect on the Sales, Trading and Prime team, you'll help scale our B2B products by bridging technical field engagement with hands-on software development. You'll work directly with customers, from startups to large institutions, as a trusted technical advisor while contributing to open source projects and extending Coinbase's core products to unlock strategic client opportunities. This role involves substantial coding, and candidates must be actively developing and delivering software in their current role. What you’ll do: Partner with customers as a trusted technical advisor, guiding them in building on Coinbase services and APIs and deepening relationships as they scale. Collaborate with sales teams to address prospect technical requirements and support deal closure. Architect distributed systems solutions for complex customer needs and build open source SDKs and reference implementations. Lead customer implementations end-to-end, delivering technical presentations, resolving roadblocks, and partnering with support teams to ensure success. Drive collaboration with product and engineering teams to extend core capabilities for strategic client opportunities. Required skills and experience: Degree in computer science or equivalent practical experience and 3+ years of software engineering experience, including expert-level proficiency with REST and We

awsrestai
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C
Coinbase
📍 Hybrid - New York, NY• Full-time• Hybrid• From $170K/yr
1mo ago

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Solutions Architect on the Sales, Trading and Prime team, you'll help scale our B2B products by bridging technical field engagement with hands-on software development. You'll work directly with customers, from startups to large institutions, as a trusted technical advisor while contributing to open source projects and extending Coinbase's core products to unlock strategic client opportunities. This role involves substantial coding, and candidates must be actively developing and delivering software in their current role. What you’ll do: Partner with customers as a trusted technical advisor, guiding them in building on Coinbase services and APIs and deepening relationships as they scale. Collaborate with sales teams to address prospect technical requirements and support deal closure. Architect distributed systems solutions for complex customer needs and build open source SDKs and reference implementations. Lead customer implementations end-to-end, delivering technical presentations, resolving roadblocks, and partnering with support teams to ensure success. Drive collaboration with product and engineering teams to extend core capabilities for strategic client opportunities. Required skills and experience: Degree in computer science and 3+ years of software engineering experience, including expert-level proficiency with REST and WebSocket APIs and production experie

awsrestai
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At Citi Services - Global Trade and Working Capital Solutions (TWCS) Technology Organization, we are on a mission to harness the power of data to drive innovation, create exceptional customer experiences, and solve complex business challenges. Our data team is at the heart of this mission, building the scalable and resilient infrastructure that turns data into our most asset. We are a passionate, collaborative group dedicated to pushing the boundaries of what's possible. The Opportunity We are seeking an Engineering Director to join our development team. The ideal candidate is a seasoned technologist with extensive experience in building and delivering data & AI solutions for business functions. This individual will be directly and fully accountable for solution delivery and should have a history of creating strategic technology architecture roadmaps aligned with business outcomes. The successful candidate will define and execute the technology roadmap for the Data & AI portfolio of TWCS, providing strategic direction and critical input into technology decisions to ensure a scalable buildout. This role involves building strong relationships with senior business and technology partners, driving agile execution, and leading a team of expert engineers to deliver with velocity and quality. Applicants should demonstrate exceptional technical acumen, a strong data engineering background, and a proven ability to lead and provide technical direction to high-performing engineering teams. A proven expertise in Data Engineering, Data Analytics, and AI Engineering delivery at scale is essential. Responsibilities: Manage/develop multiple teams of professionals to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions) as well as ensure team adheres to best practices and processes Develop vision for team aroun

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Plaid
📍 New York• Full-time• Remote
17 days ago

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. Qualifications 4-8 years of account management and sales experience. Customer empathy and deep desire to see customers succeed. Desire to get technical and the ability to learn the ins and outs of Plaid's APIs. Some familiarity in financial services and technical products; a high degree of intellectual curiosity. Excitement to work in a high-growth, ever-changing environment and to help build processes and tools as needed. Ability to work with all types of people and build long-lasting relationships. Strong Sales experience (negotiation/value-selling). Executive level communication skills - written and verbal. Relationship building (understand how to leverage internal/external executives, product, etc). Retention and Termination-save tactics. Responsibilities Own and manage the overall relationship with your portfolio of customers in our fastest growing customer segment. Build strong relationships with the C-Suite and Product teams to retain and grow revenue. Own and exceed revenue targets, which includes identifying and closing new upsell opportunities and leading commercial negotiations for contract renewals Help customers integrate and launch on Plaid. Solve complex customer ch

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GoGuardian
📍 India• Full-time
17 days ago

What We Do At GoGuardian, we’re helping build a future where all learners are ready and inspired to solve the world’s greatest challenges. Our award-winning system of learning solutions is purpose-built for K-12 and trusted by school leaders to promote effective teaching and equitable engagement while helping empower educators to keep students safe. What It’s Like to Work at GoGuardian We are an outcomes-focused learning company with a steadfast focus on improving learning environments, one classroom at a time. Working with us means joining a remote team of diverse, committed, mission-driven employees who are inspired by our vision, dedicated to our customers, and ready to roll up their sleeves. Guardians put their heads together to solve problems, learn together from experiments that fail, and stand together by their work with full accountability. We balance our diligence with an inclusive culture that invites everyone to bring their whole self to work. Join us and learn why “I love the people here” is one of the most frequent comments we hear from Guardians. The Role We’re looking for a Software Engineer II, Fullstack to design and implement solid architectural solutions with the rest of the engineering team, supporting our Pear Assessment product - a platform that provides real-time, interactive formative assessments, enabling teachers to capture diverse student responses, gain instant insights, and adapt instruction across live and self-paced learning environments. With a passion for solving problems quickly and delivering high-quality code, you will build features that enable real-time formative assessments and actionable learning insights for educators. You’ll work across the full stack—from crafting intuitive React-based classroom experiences and interactive assessment workflows to designing scalable backend services and optimizing data pipelines that power instant feedback and analytics. You will also contribute to OpenSearch-powered sema

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We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. Nous construisons quelque chose de nouveau au sein de notre studio d’IA et recherchons un(e) ingénieur(e) full stack pour le développer avec nous. Ce poste se situe au cœur d’une nouvelle plateforme actuellement en cours de conception et de déploiement. L’architecture prend encore forme et le périmètre des intégrations s’élargit constamment. Ce qui nous enthousiasme, c’est l’occasion de bâtir l’infrastructure qui rendra possibles des expériences de personnages inédites. Nous travaillons à la croisée de la narration, de l’imagination et de la technologie. Notre objectif est de construire la plateforme de base : les API, les outils d’administration, les intégrations de services et l’infrastructure de livraison qui rendent réelles les interactions avec des personnages propulsées par l’IA. Ce travail relie la vision des équipes de marque et de création à l’expérience finale des publics. Ce poste est fondamental pour l’ensemble de la plateforme. En étroite collaboration avec le/la responsable de l’ingénierie et l’ingénieur(e) principal(e) en IA, l’ingénieur(e) full stack sera responsable de portions importantes du système, de bout en bout — depuis les outils qui configurent et versionnent le comportement des personnages jusqu’à la couche API consommée par les partenaires externes et les produits. La réussite dans ce rôle consiste à livrer des fonctionnalités robustes en conditions réelles et à intégrer de manière fiable les services d’IA qui donnent vie aux personnages. Vos responsabilités Concevoir et développer des fonctionnalités po

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