Service Process Coordinator Onsite Jobs

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Corporate Systems Engineering builds and operates the software platforms, integrations, and automations that power Smartsheet’s core business functions across Finance, Sales/GTM, and People & Culture. Our team owns mission-critical systems and workflows that enable how the company hires, sells, bills, pays, reports, and scales. We operate at the intersection of software engineering, enterprise platforms, and business-critical data, treating internal systems with the same rigor, reliability, and product mindset as customer-facing software. The Automation team builds human-to-system and system-to-system automations that reduce manual effort and friction across the business. We combine cloud-native services, agentic AI, and workflow orchestration to enable employees to interact with enterprise systems through intelligent, secure, and auditable automation. As a Senior Software Engineer I (Automation), you will lead the design, build, and operation of systems and workflows that directly support business execution at scale. You will own complex technical initiatives, partner with Product Managers and stakeholders on technical roadmaps, and mentor junior engineers. This full-time position reports to the Sr. Director, Development and can be located in our Bellevue, WA office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer. You Will: Architect AI Agents: Take a leading role in designing Agentic Workflows using AWS Step Functions and Bedrock Agents that reason

The Legal team supports Datadog’s rapid growth by providing a wide range of legal services across a highly dynamic technology company, from driving new business via contracts and compliance efforts, to protecting Datadog’s offerings. Datadog’s Legal team collaborates with virtually every team across the organization, from engineering to product to marketing. Within Legal, the Commercial, Alliances & Procurement team focuses on all commercial engagements, channel and alliances agreements, procurement matters, and related legal topics across Datadog’s global footprint. We are a collaborative, people-first team that values acting as trusted advisors, communicating clearly, embedding inclusion, and holding ourselves accountable. This role offers the chance to play a critical part in the success of a rapidly growing and innovative SaaS company in APJ, with a particular focus on our India and South East Asia regions. You will lead complex negotiations with Indian and South East Asia customers and partners and serve as a trusted advisor to internal stakeholders with a strong focus on the India region as our business rapidly expands in that region. The position requires someone who can negotiate complex agreements with Indian customers, have deep expertise in navigating the legal regulatory landscape in India and South East Asia while also supporting broader APJ commercial activity. You will also have the opportunity to influence and refine Datadog’s contracting and compliance approach across these fast-evolving markets. The role involves close collaboration with cross-functional teams including Sales, Deal Desk, Procurement, and Privacy. You will be expected to provide strong, practical solutions that balance legal risk with business objectives. This position will also give you exposure to cutting-edge SaaS technology areas such as privacy, security, and AI, allowing you to stay at the forefront of the industry. At Datadog, we place value in our office culture -

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: As a Forward Deployed Architect on Notion’s Services team, you will help customers turn AI ambition into operational reality and unlock the full potential of our platform. You will partner directly with customers to design, build, and launch AI-native workflows that drive adoption, usage, and measurable business outcomes. This role sits at the center of Notion’s workflow-led GTM motion. You will partner directly with customers to understand their business goals, operating processes, technical environment, governance needs, and adoption barriers, then translate that context into scalable Notion architectures that drive measurable value. You will be hands-on across discovery, solution design, workspace architecture, workflow build, AI implementation, launch planning, adoption and handoff. You will work deeply with customers to define what Notion should own, where it should integrate with existing systems, and how Notion can become a durable operating layer for their teams. The best candidates combine strong consultative discovery, systems thinking, technical fluency, AI-native workflow design, implementation judgment an

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: As a Forward Deployed Architect on Notion’s Services team, you will help customers turn AI ambition into operational reality and unlock the full potential of our platform. You will partner directly with customers to design, build, and launch AI-native workflows that drive adoption, usage, and measurable business outcomes. This role sits at the center of Notion’s workflow-led GTM motion. You will partner directly with customers to understand their business goals, operating processes, technical environment, governance needs, and adoption barriers, then translate that context into scalable Notion architectures that drive measurable value. You will be hands-on across discovery, solution design, workspace architecture, workflow build, AI implementation, launch planning, adoption and handoff. You will work deeply with customers to define what Notion should own, where it should integrate with existing systems, and how Notion can become a durable operating layer for their teams. The best candidates combine strong consultative discovery, systems thinking, technical fluency, AI-native workflow design, implementation judgment an

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About The Role As a Forward Deployed Architect on Notion’s Services team, you will help customers turn AI ambition into operational reality and unlock the full potential of our platform. You will partner directly with customers to design, build, and launch AI-native workflows that drive adoption, usage, and measurable business outcomes. This role sits at the center of Notion’s workflow-led GTM motion. You will partner directly with customers to understand their business goals, operating processes, technical environment, governance needs, and adoption barriers, then translate that context into scalable Notion architectures that drive measurable value. You will be hands-on across discovery, solution design, workspace architecture, workflow build, AI implementation, launch planning, adoption and handoff. You will work deeply with customers to define what Notion should own, where it should integrate with existing systems, and how Notion can become a durable operating layer for their teams. The best candidates combine strong consultative discovery, systems thinking, technical fluency, AI-native workflow design, implementation judgment and

Technical Lead - Backend About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the role: As a Technical Lead, you will be developing the detailed design structure, implementing the best practices and coding standards, leading a team of developers for successful delivery of the project. You will be working on design, architecture and hands-on coding. Requirements: ● 6+ years of server-side application development experience with Java, Spring boot, Microservices, AWS Demonstrated experience delivering highly scalable products Deeply technical with a track record of successful delivery. ● An entrepreneurial spirit combined with strong program and product management skills. Proven success in building, motivating and retaining teams. ● Excellent written and verbal communication skills with the ability to present complex plans and designs. ● Excellent judgment, organizational, and problem-solving skills. Excellent design and architecture knowledge. Preferred Qualification : Bachelor's/Master's Degree in Computer Science or equivalent Skills that will help you succeed in this role: ● Tech Stack: Lang: Java/Golang DB: RDBMS, Messaging: Kafka/RabbitMQ, Caching: Redis/Aerospike, Micro services, AWS. ● Strong experience in scaling, performance tuning & optimization at both API and storage layers. ● Hands-on leader, and problem solver with a passion for excellence. Why join us: ● Because you get an opportunity to make a difference, and have a great time doing that ● You are challenged and encouraged here to do stuff that is meaningful for you and for those we serve ● You should work with us if you think seriously about what technology

About Paytm Group: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role: We are looking for a motivated and enthusiastic Talent Acquisition Intern to support our recruitment team. The intern will assist in sourcing candidates, screening profiles, coordinating interviews, and managing recruitment databases. This is a great opportunity for someone looking to gain hands-on experience in end-to-end recruitment. Key Responsibilities: * Assist the Talent Acquisition team in sourcing candidates through job portals, LinkedIn, and other platforms. * Screen resumes and shortlist candidates based on job requirements. * Coordinate interview schedules between candidates and hiring managers. * Conduct initial HR screening calls with candidates. * Maintain and update the candidate database and recruitment trackers. * Post job openings on various job portals and social media platforms. * Support the team with offer roll-out and candidate follow-ups. * Assist in employer branding and campus hiring initiatives.

Title: Technical Lead- QA About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Expectations/ Requirements · Should have experience in Web & Mobile Testing (Android / iOS) and Device testing methodologies. · Analyzing business requirements to determine the test strategy covered by manual testing. · Must have strong knowledge of the programming language (Java). · Must have worked on automation scripts and able to establish an automation framework · Must have experience in Maven, Jenkins, TestNG · Experience of Selenium WebDriver is preferred · Basic concept of database testing. · Familiarity with both Linux and Windows environments. · Knowledge of the BDD framework or cucumber framework. · Knowledge of API Testing tools. · Should have knowledge of JIRA. · Experience with working in Agile methodology. Superpowers/ Skills that will help you succeed in this role · High level of drive, initiative and self-motivation · Ability to take internal and external stakeholders along · Understanding of Technology and User Experience · Love for simplifying · Growth Mindset · Willingness to experiment and improve continuously Why join us · A collaborative output driven program that brings cohesiveness across businesses through technology · Improve the average revenue per use by increasing the cross-sell opportunities · A solid 360 feedback from your peer teams on your support of their goals · Respect, that is earned, not demanded from your peers and manager Compensation: If you are the right fit, we believe in creating wealth for you .With envi

Title: Senior SDET About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: A technology platform that provides all participants with benefits of scale in collections. The product has a single minded focus, non-biased/ underwriting influenced optimization which produces better results than individual lenders can. The product uses innovative AI engines and ML models to provide insights. About the role: Experience in testing of Web/mWeb, mobile app and API. Help in automation as per project needs (UI/API). Expectations/ Requirements · Educational qualification: BE/ B.tech/ MCA/ M.tech · Require 2 - 6 years of experience in manual (functional, regression, sanity, integration) and automation (Selenium/Appium/API) testing · 2+ years of relevant experience in Automation and Manual Testing. · 2+ years of experience in Automation, Selenium and Java. · Should have experience using any framework like - Cucumber / BDD / Any other. · Should have experience using any framework like Rest Assured. · Analyzing requirements/PRD and creating test cases. · Should be well versed in sanity, functional, re-testing, integration and regression testing. · Experience in Web, mWeb, mobile application testing. · Experience in API (Web Services) testing. · Experience in writing SQL queries and exposure to MySQL DB. · Should be well versed in defect life cycle and have hands-on experience in Jira. · Working experience in Linux. · Understands aspects of Agile methodology. · Experience in Selenium Web Driver/Appium. · Experience in API automation. · Experience in Programming lan

About Paytm Group: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: Headquartered in Noida, India, Paytm Insurance Broking Private Limited (PIBPL), a wholly owned subsidiary of One97 Communications (OCL) is an online insurance market place, that offers insurance products across all leading insurance companies, with products across auto, life and health insurance and provide policy management and claim services for our customers. About the Role Key Responsibilities - Assist product managers in defining product roadmaps, requirements, and user stories. - Conduct market and competitor research to identify trends and new product opportunities. - Collaborate with design and tech teams to support feature development and testing cycles. - Analyze user behavior, feedback, and data to help improve product performance and user journeys. - Participate in product reviews, sprint planning, and stand-up meetings. - Prepare reports, dashboards, and documentation to support decision-making. - Assist in market research and competitive analysis. - Support cross-functional teams in product-related initiatives. What We’re Looking For - Students or recent graduates (preferably from Engineering or related fields). - Strong analytical and problem-solving abilities with an eye for detail. - Excellent communication and collaboration skills. - Passion for technology, product thinking, and user experience design. - Basic understanding of product management tools (e.g., Jira, Figma, Notion) and analytics tools (Google Analytics, Mixpanel, etc.) is a plus. Why join us? A collaborative output driven program that brings cohesiveness across businesses through technology Impr

Title- Product Management - Lending About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Expectation: - Working closely with business, growth, design & cross-functional teams to understand product use cases, customer journeys, business applicability and impact of each use case. - Ability to understand different technology platforms, their features and be able to work with solution architects/engineering leads and write detailed product requirement documents, manage future roadmaps and deliverables - Own end-to-end product lifecycle for lending journeys – onboarding, credit decisioning, disbursement, repayment, and closure. - Define and optimize funnels to drive adoption, reduce drop-offs, and improve approval/disbursement rates. - Use data to identify bottlenecks, define hypotheses, run experiments (A/B), and track impact. - Be involved in what your team is building - Run edge cases, test products proactively and its features to provide feedback early in the cycle, make sure entire journeys are covered, and that product reporting exists to track KPIs for the product and its success (data-driven product management). - Use SQL or comparable query languages/excel etc to access, analyze, and validate data independently - Track key product and data metrics (OKRs and KPIs), adjusting strategies as needed for product optimization - Stay updated with RBI regulations, compliance norms, best industry practices and credit bureau practices. Superpowers that will help you succeed in this role: - Bachelor’s degree in engineering, computer science and/or related field with MBA from Top Tier colleges - Professional experience of 3-5 years in product management - Having deep underst

About Paytm Group: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role We are looking for a product marketing professional to drive positioning, adoption, and growth of Paytm’s EDC offerings across merchant segments. Key Responsibilities * Define product positioning, messaging, and go-to-market strategy for EDC products. * Work closely with product teams to translate features into clear merchant value propositions. * Drive launches, campaigns, and adoption strategies for new features and products. * Partner with sales and distribution teams to enable effective product storytelling * Use data and customer insights to refine messaging and improve conversion funnels. * Conduct market research and competitive analysis to identify differentiation opportunities. Ideal Candidate Profile * 4–5 years of experience in product marketing (fintech / SaaS / payments preferred). * Strong ability to simplify complex products into clear, compelling narratives. * Experience working with cross-functional teams (product, sales, analytics) * Data-driven mindset with strong execution capability * Strong communication and stakeholder management skills. Why join us A collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunities solid 360 feedback from your peer teams on your support of their goals respect, that is earned, not demanded from your peers and manager. Compensation: If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to de

Title: Product Design About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role We are looking for a Product Designer 3 who combines strong problem-solving ability with solid design craft. In this role, you will own product areas end-to-end, create high-quality designs, and collaborate closely with product, engineering, and research to ship impactful solutions. You will be expected to push for excellence, contribute to systems, and grow into a craft leader for more junior designers. What You’ll Do • Own Product Areas: Take end-to-end responsibility for medium-to-large product features, from concept to delivery. • Solve Problems with Clarity: Break down user and business challenges into clear, elegant design solutions. • Deliver with Craft: Create polished interaction and visual design that aligns with design systems and elevates user experience. • Collaborate Deeply: Partner with product managers, engineers, and researchers to ensure design is central to decision-making. • Contribute to Systems: Apply and extend existing design systems, ensuring consistency across product experiences. • Articulate Decisions: Present and defend design decisions with clarity and confidence to peers and stakeholders. • Mentor Juniors: Guide early-career designers through feedback and critique, contributing to their growth. What We’re Looking For • 3–5 years of experience in product design with shipped work that demonstrates craft and problem solving. • Strong portfolio showcasing interaction design, visual design, and product thinking. • Ability to translate requirements and research insights into actionable design solutions. • Working knowledge of design systems and scalable

Role : Associate Product Manager About Paytm: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology Our Story Join the Recharges & Bill Payments Product team at Paytm which touches millions of users daily across 26+ categories including Mobile Recharges, Electricity Bills, DTH, Credit Card Bills and FASTag. As a team, we operate at the intersection of scale, reliability, and innovation, constantly reimagining how India pays its bills. You'll be part of a fast-paced, data-driven environment with end-to-end ownership, where every experiment and product improvement directly impacts user experience for millions. If you're excited about solving complex problems at scale and building for Bharat, this is the place for you. Expectations/Requirements : · Own the end-to-end product lifecycle for key categories under Recharges & Bill Payments — from user pain-point discovery to solution design, rollout, and optimization. Work closely with design, engineering, analytics, and business teams to build intuitive, reliable, and scalable product experiences used by millions daily. Prioritize ruthlessly in a high-volume environment, balancing user needs, business impact, and tech constraints. Drive growth through thoughtful experimentation, funnel optimization, and user retention strategies. Build a deep understanding of our users across segments and geographies — especially Bharat users — and translate insights into product strategy. Bring in first principles thinking to challenge assumptions and reimagine how India pays its bills. Superpowers/ Skills that will help you succeed in this role: · 2-5 years of product management experience, ideally in consumer tech, fintech, or large-scale pr

About Paytm Group: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role This role will drive integrations between Paytm EDC and other billing POS providers, enabling seamless merchant experiences and improving adoption across key segments. Key Responsibilities * Own end-to-end integration lifecycle Work with product team to enable seamless EDC + billing interoperability. * Drive technical and business alignment between Paytm product and partner teams. * Identify high-impact POS platforms and prioritize integrations based on merchant demand and revenue potential. * Ensure smooth onboarding, testing, deployment, and post-integration support. * Act as the bridge between business, product, and engineering teams. Ideal Candidate Profile * 5–7 years of relevant experience in POS integrations, fintech, SaaS, or payments ecosystem. * Strong understanding of billing software / POS systems / APIs / integrations. * Ability to work closely with technical teams while driving business outcomes. * Experience in merchant-facing solutions or retail tech ecosystems is a plus. * Strong problem-solving and stakeholder management skills. * Based in Delhi (mandatory requirement). Why join us • A collaborative output driven program that brings cohesiveness across businesses through technology. • Improve the average revenue per use by increasing the cross-sell opportunities. •A solid 360 feedback from your peer teams on your support of their goals. • Respect, that is earned, not demanded from your peers and manager. Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 17 mn+ merchants and depth of data in our ecosyst