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Service Process Coordinator Onsite Jobs

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Explore current service process coordinator onsite jobs. Use filters to narrow by work mode, employment type, experience and date posted.

H
HALA
📍 Riyadh• Full-time
16 days ago

Who Are We HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools. HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations. Founded in 2017, HALA is currently licensed by the Saudi Arabian Central Bank. At HALA, Digital Marketing Manager lead HALA’s digital marketing and performance acquisition activities to drive customer and merchant growth across payment products and services. The role owns digital channel strategy, campaign performance, acquisition funnels, and budget optimization to maximize conversion, ROI, and sustainable growth. Responsibilities: Develop and lead the digital marketing and paid acquisition strategy across SEM, paid social, display, and other relevant channels. Own digital acquisition performance across the funnel, from awareness and lead generation through conversion and activation. Manage digital marketing budgets and optimize channel allocation based on CAC, conversion, ROI, and business performance. Lead campaign planning, audience targeting, retargeting, and A/B testing to continuously improve performance. Oversee landing-page and conversion-funnel optimization in collaboration with Product, Creative, and Technology teams. Establish and monitor digital marketing KPIs, attribution, dashboards, and performance reporting. Partner with Product, Sales, Data, Creative, Marketing Operations, and Compliance to support product launches and growth initiatives. Identify new digital channels, technologies, and growth opportunities relevant to HALA’s customer and merchant segments. Ensure digital campaigns comply with HALA’s brand standards, internal policies, and applic

H
HALA
📍 Riyadh• Full-time
16 days ago

Who Are We HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools. HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations. Founded in 2017, HALA is currently licensed by the Saudi Arabian Central Bank. Job Summary Responsible for managing and enhancing the transaction monitoring framework to ensure timely detection, investigation, and escalation of suspicious activities in line with SAMA regulations and internal AML policies. The role oversees monitoring controls, alert management, quality assurance, and team performance to mitigate money laundering and terrorist financing risks JOB-SPECIFIC Responsibilities: Own and operate the AML/CTF monitoring function end to end, including customer acceptance, KYC, CDD, EDD, transaction monitoring, investigations, escalation, and ongoing risk management. Review customer onboarding and periodic KYC updates and obtain the required approvals for high-risk customers, PEPs, complex ownership structures, UBOs, and source of funds/source of wealth assessments, with clear documentation and audit-ready records. Design, maintain, review, test, and enhance transaction monitoring scenarios, rules, thresholds, and logic to ensure effective detection of money laundering and terrorist financing risks and continuous improvement of monitoring quality. Oversee alert handling and investigations lifecycle, ensuring timely review, sound analysis, proper documentation, and structured escalation of suspicious cases to the AML/CTF reporting function for submission to the FIU. Review and update customer risk ratings (low, medium, high) based on relevant internal and exte

H
HALA
📍 Riyadh• Full-time
16 days ago

Who Are We HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools. HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations. Founded in 2017, HALA is currently licensed by the Saudi Arabian Central Bank. At HALA, main responsibility of Marketing Operations Specialist is to support the efficient execution of marketing campaigns and initiatives across HALA’s payment products and services, ensuring effective coordination, performance tracking, and compliance with internal and regulatory requirements. Job Responsibilities: Coordinate the execution of marketing campaigns, promotions, and product launches across customer and merchant segments. Manage campaign timelines, deliverables, approvals, and cross-functional dependencies. Work closely with Product, Sales, Growth, Data, and Compliance to ensure effective campaign execution. Support CRM, marketing automation, customer segmentation, and campaign targeting activities. Track and report campaign performance, including acquisition, conversion, engagement, and product adoption. Maintain marketing dashboards, campaign calendars, trackers, and related documentation. Identify opportunities to improve and automate marketing processes and workflows. Coordinate with external agencies and vendors as required. Ensure marketing activities comply with brand standards, internal policies, and applicable KSA regulatory requirements. Education Bachelor's degree in Marketing, Business Administration, Management Information Systems, Digital Marketing, or a related field. Equivalent years of relevant experience may be considered in lieu of formal educat

H
HALA
📍 Riyadh• Full-time
16 days ago

Who Are We HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools. HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations. Founded in 2017, HALA is currently licensed by the Saudi Arabian Central Bank. Education Bachelor degree in business, or any equivalent field of studies The education levels can be replaced by years of experience Experience 2-4 years of experience in a similar role Proven experience in Financial Sector is required Previous experience with Call center (as a Supervisor) Skills Computer Skills: Advanced in Microsoft Office Tools Languages: Fluent in English and Arabic Advanced knowledge of compliance and regulations Core Competencies Self-Actualization & Fulfilment: Proficiency Level – ADVANCED Team Synergy & Development: Proficiency Level - ADVANCED Entrepreneurial Mindset & Drive: Proficiency Level - ADVANCED Business Acumen & Diligence: Proficiency Level - ADVANCED Tasks & Responsibilities: Identify and assess Sama’s needs to achieve satisfaction Build sustainable relationships and trust with SAMA representatives through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Maintain Call Center KPI’s. Follow communication procedures, guidelines and policies What We Offer You We believe you will love working at HALA! We have an inclusive and diverse culture that encourages innovation and flexibility in remote,

Who Are We HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools. HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations. Founded in 2017, HALA is currently licensed by the Saudi Arabian Central Bank. Dear Candidate, We're always on the lookout for great Operations, Sales, Marketing & Business talent! Please apply here if you'd like to make your profile available to our recruiters. This place is for you if you don't see any Hala open roles fitting your preferences. We will get back to you if there is any good fit with any role we open at Hala. Thank you! The People Team What We Offer You We believe you will love working at HALA! We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups. We offer highly competitive compensation packages, including the potential for shares. We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment. Join a talented team of over 30 nationalities working in 7 countries and gain valuable experience in an exciting industry. We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company. You will be given a lot of responsibility and trust. We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best. If you think you have what it takes to join a remarkable team #apply_now

H
HALA
📍 Riyadh• Full-time
16 days ago

Who Are We HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools. HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations. Founded in 2017, HALA is currently licensed by the Saudi Arabian Central Bank. Job Summary Responsible for performing daily financial reconciliation of acquiring and payment transactions, investigating discrepancies, and ensuring timely resolution and closure. The role focuses on maintaining reconciliation accuracy, improving data quality and automation effectiveness, and preparing accurate reports while coordinating with relevant stakeholders. Key Responsibilities Perform daily reconciliation: Perform end-to-end reconciliation of acquiring transactions across the Pool Account and Core System, validate Auto Reconciliation results, and perform manual reconciliation where required using relevant and reliable matching criteria. Investigate unreconciled items: Investigate, resolve, and follow up on unmatched transactions, coordinating with relevant departments as required. Enhance reconciliation data: Categorize reconciliation items and enrich transaction data where required to support accurate matching and improve Auto Reconciliation effectiveness. Perform reconciliation controls: Conduct daily Auto Recon accuracy checks and report any variances or recurring system issues Ensure daily closure: Complete all reconciliation activities within the defined timeframe and escalate outstanding items to the Reconciliation Manager. Prepare reconciliation reports: Prepare and maintain daily, periodic, and ad-hoc reconciliation reports, ensuring accuracy, com

H
HALA
📍 Riyadh• Full-time
16 days ago

Who Are We HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools. HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations. Founded in 2017, HALA is currently licensed by the Saudi Arabian Central Bank. Objective We are seeking IT Audit Manager to join our team and lead audits across Information Technology, Cybersecurity, Business Continuity Management (BCM), and other technology-enabled business processes. The Senior IT Auditor will be responsible for planning and executing risk-based audits, evaluating the design and operating effectiveness of IT general controls (ITGCs), cybersecurity controls, technology governance, cloud environments, business continuity and disaster recovery capabilities, and regulatory compliance. The role also involves identifying technology risks and control deficiencies, assessing their impact on the organization, and providing practical recommendations to strengthen governance, enhance cyber resilience, improve operational effectiveness, and support compliance with applicable regulatory requirements and industry standards. Responsibilities Plan and execute risk-based IT audit engagements, including IT General Controls (ITGC), cybersecurity, cloud computing, digital platforms, data governance, business continuity management (BCM), disaster recovery (DR), third-party risk, and technology-enabled business processes. Perform audit planning activities, including risk assessments, audit scoping, control identification, and development of audit programs and testing procedures. Evaluate the design and operating effectiveness of IT controls, identify technolog

gitaiswift
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H
HALA
📍 Riyadh• Full-time
16 days ago

Who Are We HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools. HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations. Founded in 2017, HALA is currently licensed by the Saudi Arabian Central Bank. Job Summary The Software/AI Engineer , Compliance Technology is responsible for designing, developing, and maintaining technology, automation, and AI-enabled solutions that enhance the effectiveness, efficiency, and governance of Compliance operations. The role translates regulatory and business requirements into scalable technical solutions and supports areas including AML, KYC, fraud prevention, regulatory reporting, risk, and governance. The position also contributes to the responsible adoption of AI through appropriate governance, risk assessment, monitoring, and human oversight. Responsibilities Design and develop technology solutions that automate and enhance Compliance processes. Build AI-powered tools to improve compliance monitoring, investigations, and regulatory reporting. Develop and maintain integrations, APIs, and internal applications supporting Compliance systems. Identify automation opportunities and translate compliance requirements into technical solutions. Implement AI, workflow automation, and RegTech solutions to improve operational efficiency. Develop dashboards and analytics that support compliance decision-making and regulatory reporting. Ensure solutions comply with cybersecurity, data privacy, and regulatory requirements. Collaborate with Compliance, Technology, Risk, and Information Security teams on system enhancements. Maintain an

H
16 days ago

Who Are We HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools. HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations. Founded in 2017, HALA is currently licensed by the Saudi Arabian Central Bank. Dear Candidate, We're always on the lookout for great Technology and Product talent! Please apply here if you'd like to make your profile available to our recruiters. This place is for you if you don't see any Hala open roles fitting your preferences. We will get back to you if there is any good fit with any role we open at Hala. Thank you! The People Team What We Offer You We believe you will love working at HALA! We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups. We offer highly competitive compensation packages, including the potential for shares. We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment. Join a talented team of over 30 nationalities working in 7 countries and gain valuable experience in an exciting industry. We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company. You will be given a lot of responsibility and trust. We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best. If you think you have what it takes to join a remarkable team #apply_now

H
HALA
📍 Riyadh• Full-time
16 days ago

Who Are We HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools. HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations. Founded in 2017, HALA is currently licensed by the Saudi Arabian Central Bank. Job Description : The Project Manager (PMO) is responsible for leading and executing complex business projects while ensuring strategic alignment and adherence to technical standards. This role requires strong technical expertise, leadership, and the ability to drive projects independently with minimal oversight. COLLECTIVE Comply with the HALA’s code of conduct and ethics Promote the HALA’s vision, mission, values and model desired behaviors Promote HALA and spread its culture Commit to HALA’s rules and regulations Perform tasks as directed in the pursuit of the achievement of organizational goals Share with team know-how and encourage their development JOB-SPECIFIC Lead and execute complex business projects, ensuring alignment with strategic objectives and technical standards. Apply advanced business & technical knowledge to oversee integrations, server configurations, and cybersecurity measures for payment solutions. Mentor and guide project teams, setting clear expectations, and promoting a culture of excellence and accountability. Develop and refine project management frameworks, employing best practices tailored to the payments industry. Coordinating closely with the Head of Enterprise and demonstrating significant autonomy in decision-making. Embody a strong sense of leadership and ownership, acting decisively and effectively without the need for frequent

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Groww
📍 Mumbai• Full-time
16 days ago

About Groww: We are a passionate group of people focused on making financial services accessible to every Indian through a multi-product platform. Each day, we help millions of customers take charge of their financial journey. Customer obsession is in our DNA. Every product, every design, every algorithm down to the tiniest detail is executed keeping the customers’ needs and convenience in mind. Our people are our greatest strength. Everyone at Groww is driven by ownership, customer-centricity, integrity and the passion to constantly challenge the status quo. Are you as passionate about defying conventions and creating something extraordinary as we are? Let’s chat. Our Vision Every individual deserves the knowledge, tools, and confidence to make informed financial decisions. At Groww, we are making sure every Indian feels empowered to do so through a cutting-edge multi-product platform offering a variety of financial services. Our long-term vision is to become the trusted financial partner for millions of Indians. Our Values Our culture enables us to be what we are — India’s fastest-growing financial services company. It fosters an environment where collaboration, transparency, and open communication take center-stage and hierarchies fade away. There is space for every individual to be themselves and feel motivated to bring their best to the table, as well as craft a promising career for themselves. The values that form our foundation are: Radical customer centricity Ownership-driven culture Keeping everything simple Long-term thinking Complete transparency Summary: This role is designed for seasoned portfolio advisors with deep expertise in multi-asset solutions and HNI-specific needs. You will be responsible for providing sophisticated portfolio construction and advisory, including complex structures like succession, tax optimisation, and multi-entity strategies. Key Responsibilities: Advise on bespoke portfolios inte

aigorust
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TI
TEGNA India
📍 Chennai• Full-time
16 days ago

TEGNA Inc. helps people thrive in their local communities by providing the trusted local news and services that matter most. With 64 television stations in 51 U.S. markets, TEGNA reaches more than 100 million people monthly across web, mobile apps, streaming, and linear television, while also maintaining a strong global presence in India with offices in Bangalore and Chennai that support technology, product, and business operations initiatives. Together, we are building a sustainable future for local news. Senior Backend Java Developer Position Summary TEGNA is looking for an experienced Senior Backend Java Developer to join our highly collaborative and agile engineering team. This role is ideal for someone who enjoys solving complex technical challenges and building scalable backend platforms in high-performance environments. You will work on designing and developing cloud-native applications and distributed systems while collaborating across engineering teams to deliver reliable and innovative solutions. What You’ll Do • Design, develop, and implement scalable backend services using Java, Spring Boot, and AWS. • Build and optimize microservices-based architectures to support high-performance applications. • Develop reliable and scalable solutions for distributed systems operating in high-traffic environments. • Partner with cross-functional teams to understand requirements and deliver quality solutions. • Improve application performance, resiliency, scalability, and system reliability. • Participate in code reviews and contribute to engineering best practices and quality standards. • Drive continuous improvements through emerging technologies and modern development practices. • Support cloud deployment, monitoring, and operational excellence initiatives. What You’ll Bring • Bachelor’s or master’s degree in computer science, Software Engineering, or

javaawsci/cd
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TI
TEGNA India
📍 Chennai• Full-time
16 days ago

TEGNA Inc. helps people thrive in their local communities by providing the trusted local news and services that matter most. With 64 television stations in 51 U.S. markets, TEGNA reaches more than 100 million people monthly across web, mobile apps, streaming, and linear television, while also maintaining a strong global presence in India with offices in Bangalore and Chennai that support technology, product, and business operations initiatives. Together, we are building a sustainable future for local news. Position Overview TEGNA is looking for a Senior Data Analyst is seeking a skilled and forward-thinking CloudEngineer to join our growing technology team. We are a demand-side platform (DSP) helping advertisers and agencies programmatically reach their target audiences at scale. We are looking for a Senior Data Analyst to drive insights across advertiser performance, audience quality, and supply-side partnerships — going beyond surface-level reporting to uncover the stories that data tells. In this role, you will work at the intersection of data, engineering, and data science — collaborating closely with our engineering team to maintain data integrity and with our ML team to translate model outputs into business intelligence. You will analyse how audiences behave across our platform, evaluate the quality and efficiency of inventory sources, develop forecasts that help advertisers and internal teams plan with confidence, and surface actionable intelligence that helps our advertisers deliver better outcomes while growing the overall business. What You’ll Do • Analyse audience behaviour and segment performance to help advertisers improve targeting efficiency, reach, and campaign ROI across programmatic channels. • Evaluate supply-side inventory quality — assessing publisher segments, bid stream data, win rates, and CPM trends — to inform smarter buying decisions and supply curation strategi

sqlgitai
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