Service Support Jobs

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. ABOUT THE ROLE We are seeking a highly skilled and intellectually curious analyst to shape the future of financial data at Instacart, driving innovation at the intersection of systems, analytics, and business strategy. In this role, you will architect and deliver data models, pipelines, and reporting infrastructure that empower Finance and Accounting with trusted insights at scale. You’ll collaborate across technical and business teams to ensure financial data is accurate, reliable, and compliant, while also advancing large-scale systems initiatives, accelerating the month-end close, and optimizing cloud spend in our AWS environment. ABOUT THE TEAM The Financial Data Analytics team is the connective tissue between Finance, Accounting, and Engineering. Our mission is to deliver trusted financial data that is both a foundation for compliance and a cataly

Chez Lyft, notre mission est de servir et de connecter. Nous nous efforçons d'y parvenir en cultivant un environnement de travail inclusif où chaque membre de l'équipe a sa place et peut s'épanouir. Lyft Urban Solutions gère les systèmes de vélos et de trottinettes en libre-service qui transportent des millions de personnes dans plus de 60 villes à travers le monde. Nous avons créé le premier système de vélos en libre-service automatisé d'Amérique du Nord et restons à la pointe de la révolution de la micromobilité. Nos systèmes sont présents partout dans le monde : de Citi Bike à New York à BIXI à Montréal, en passant par Divvy à Chicago, Capital Bikeshare à Washington D.C., et des systèmes emblématiques à Austin, Barcelone, Bogota, Boston, Buenos Aires, Columbus, Detroit, Dubaï, Londres, Madrid, Mexico, Monaco, Pittsburgh, Portland, Rio de Janeiro, San Francisco, Toronto et bien d'autres villes. Nous ne sommes pas de simples fournisseurs de technologies : nous exploitons ces systèmes, en développant les logiciels, le matériel et les opérations qui permettent à la micromobilité urbaine de fonctionner à grande échelle. Envie de contribuer à façonner le quotidien de millions de personnes dans leurs villes ? Nous recherchons un(e) ingénieur(e) logiciel Android pour rejoindre l'équipe Expérience utilisateur au sein de Lyft Urban Solutions. Votre travail contribuera directement à l'expérience numérique de nos plateformes de vélos et de trottinettes en libre-service. Vous développerez les systèmes backend qui garantissent une expérience fluide et rapide pour les programmes d'abonnement, les fonctionnalités destinées aux utilisateurs et les interactions en temps réel. Ce recrutement est urgent ; l'équipe a des objectifs ambitieux pour 2026 et recherche des ingénieurs compétents, opérationnels immédiatement. Nos ingénieurs sont des personnes brillantes, pragmatiques et capables de résoudre les problèmes rapidement, assurant ainsi un déploiement continu en production. Respon

Dans le présent document, les termes employés pour désigner des personnes sont pris au sens générique; ils ont à la fois valeur d’un féminin et d’un masculin. Chez Lyft, notre mission est de servir et de connecter. Nous y parvenons en favorisant un environnement de travail où chacun trouve sa place et a la possibilité de s'épanouir. Lyft a d'abord vu le jour à San Francisco en tant que réseau de covoiturage qui s'appuyait sur les dons. Maintenant Lyft facilite le transport de millions de personnes chaque jour dans plus de 200 villes. Nous évoluons vers un monde où le transport sur demande est une alternative viable à la possession d'un véhicule et nous avons besoin de l'aide de gens visionnaires et perspicaces pour y arriver. Notre équipe est reconnue pour l'élaboration de fonctionnalités riches et créatives qui établissent la norme pour l'industrie du covoiturage, du vélopartage et des trottinettes en libre-service. Nous innovons constamment et intégrons des technologies de pointe pour améliorer la vie dans communautés. Notre bureau de Montréal a mis sur pied le premier système automatisé de vélopartage en Amérique, un système qui a depuis été déployé dans bon nombre de villes partout dans le monde (Londres, Montréal, New York et San Francisco, pour n'en nommer que quelques-unes). Ce sont aussi certains des plus importants systèmes de vélopartage au monde! L'équipe « Vélos et trottinettes » de Lyft s'active à développer le futur de la micromobilité et est à la recherche d'un ingénieur logiciel expérimenté et fiable pour se joindre à notre équipe responsable de la plateforme logicielle des stations, afin de nous aider à migrer nos clients sur notre plus récente plateforme et contribuer à l'évolution celle-ci vers une solution qui pourra être utilisée dans différents marchés et être adaptée à divers modèles d'entreprises. Les entrevues et interactions techniques avec les autres bureaux de l'entreprise se feront en anglais, mais l'environnement de travail à Mont

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe’s Professional Services Sales team works with our most strategic users; You will help customers accelerate their growth and adoption on Stripe. This role is responsible for leading strategic conversations during pre-sales that will transform the payments and financial infrastructure for leading enterprises, ultimately driving revenue growth through our professional service offerings. What you’ll do As an Enterprise Services Seller, you will sell large Professional Services engagements to strategic clients and drive Stripe’s future growth engine by building relationships with prospective users and turning them into happy Stripe users. Responsibilities Own the entire Professional Services sales cycle for enterprise companies. Partner with Account Executives on named account lists to develop account plans aimed at winning and expanding Professional Services business with enterprise clients. Drive the success of Professional Services by managing and forecasting bookings. Craft custom proposals that align with clients' business outcomes, utilizing services across Professional Services and partner offerings. Advise senior leadership in customer organizations on building business cases for digital transformation. Lead pre-sales workshops with customers, focusing on strategy, vision, discovery, and assessment. Shape Professional Services deals, and build and negotiate contracts/Statements of Work. Engage with Product and Engineering teams

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview As a machine learning engineer in the Economics team, you will build state-of-the-art systems that blend rigorous economic thought with sophisticated machine learning algorithms to tackle some of the company's most challenging problems. Working in a horizontal team, you will have the opportunity to collaborate closely with partners across multiple functions to operate on a highly diverse set of problems, contributing both economic and engineering expertise in a fast-paced environment filled with exciting opportunities for technically-minded economists. The Economics team at Instacart works on a range of interesting and challenging problems across our platform, from aligning the incentives in our multi-sided marketplace to analyzing the role of prices and product placement in our customers' decision-making. Some of the core areas of focus for our team inclu

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Why this role is on the menu We're hiring a Director of Compensation to own our broad-based comp strategy end-to-end. This is a senior people leadership role reporting to the Head of Total Rewards. You’ll drive the programs, frameworks, and cross-functional partnerships that keep our pay competitive and fair as we grow into new markets. This role sits at the intersection of people strategy and business partnership, and the person who fills it will have a direct line of sight to how we attract, retain, and motivate the talent that powers Instacart's growth. What you'll cook up in your first year Our annual and mid-year comp cycles run with greater precision and speed. You own the design and delivery end-to-end and have raised the quality bar even as scope and complexity have grown. Work closely with HR Business Partners, Finance, Legal, and

About the Role As a member of the Data team within the Go-to-Market organization, you will help build a data-driven culture, improve decision-making, and advance strategic initiatives through analytics. This is a full-stack data role spanning data modeling, metric definition, visualization, analysis, and self-service tooling. You will build trusted, scalable data sources and products that give the business reliable, actionable insights. The work calls for judgment: you will choose the tool, approach, and level of investment that best fit each problem, from a focused analysis to a durable production data product. As a core partner to the GTM organization, you will address both foundational and ad hoc analytics needs. You will turn complex data into clear narratives that help technical and non-technical audiences understand what is happening, why it matters, and what they should do next. In This Role, You Will Partner closely with GTM teams to proactively identify high-impact questions and translate business needs into data models, metrics, analyses, and scalable technical solutions. Define, source, validate, and operationalize the metrics that guide the business, helping teams incorporate them into planning and day-to-day decisions. Lead cross-functional data projects across established and emerging business areas, including setting the data strategy for greenfield domains. Build scalable data models and pipelines that integrate and transform data from multiple sources into trusted, accessible datasets. Create dashboards, reports, analytical tools, and other data products that enable stakeholders to answer questions independently. Own the lifecycle of metrics, analytical models, and data products from initial exploration and prototyping through production and ongoing maintenance. Choose the most effective approach for each problem—whether an analysis, metric, data model, visualization, or self-service product—based on the audience, urgency, complexity, and expected v

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview The Instacart Brand Partnerships team is at the center of one of the most exciting transformations happening in retail media today. We work with brands across the CPG landscape to help them win at the digital shelf — connecting them to millions of shoppers actively purchasing groceries and everyday essentials online. The Emerging team moves fast, uses data to storytell, and genuinely believes that the brands we work with are building the future of how people discover and buy products. About the Team The challenger brands we work with are scrappy, ambitious, and already excited about what Instacart can do for them. We're growing this segment rapidly, and this role sits right at the heart of that growth. In this role, you'll build and nurture relationships with a portfolio of emerging brands — both those actively investing in the platform and those wit

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacart's Design & Research org is a team of ~100 designers, researchers, and content experts dedicated to making grocery shopping effortless for everyone across our four-sided marketplace. The Fulfillment team sits at the heart of the Instacart experience, owning the key moments that determine whether an order goes right — from the moment a customer places an order to delivery at their door. We're looking for a Senior Product Designer to own key Order Quality design work, partnering closely with 3+ product managers and their engineering teams across some of the most complex and high-visibility problem spaces at Instacart. This role is a rare opportunity to make a deep, measurable impact on an experience that touches every Instacart customer and, in many cases, our Shopper experience as well. About the Job Own key Order Quality design initiatives end

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacart's Design & Research org is a team of ~100 designers, researchers, and content experts dedicated to making grocery shopping effortless for everyone across our four-sided marketplace. The Fulfillment team sits at the heart of the Instacart experience, owning the key moments that determine whether an order goes right — from the moment a customer places an order to delivery at their door. We're looking for a Senior Product Designer to own key Order Quality design work, partnering closely with 3+ product managers and their engineering teams across some of the most complex and high-visibility problem spaces at Instacart. This role is a rare opportunity to make a deep, measurable impact on an experience that touches every Instacart customer and, in many cases, our Shopper experience as well. About the Job Own key Order Quality design initiatives end

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Product Auth0 is a developer-friendly identity platform that simplifies authentication and authorization for applications. Designed by developers for developers, we make access to applications safe, secure, and seamless for the more than 100 million daily logins around the world. Our modern approach to identity enables this Tier-Ø global service to deliver convenience, privacy, and security so customers can focus on innovation. Know more about our product at https://auth0.com/ . The Role We are seeking a founding Engineering Manager to lead and bootstrap our newest team: Core Frontier . This team sits at the vital intersection of deep product innovation and the actual customer experience. Your mission is to ensure that the sophisticated features developed across the Core Identity organization (such as Native to Web, Cross-App Access and Custom Token Exchange) are translated into a seamless and intuitive journey for our users. You will act as the champion for a complete and coherent product experience, bridging the gap between complex internal logic and the polished final result our customers interact with every day. As the inaugural manager for Core Frontier, you will lead the hiring and onboarding of a high-caliber team in Bengaluru while establishing the operational rhythms that drive success. You will partner with global engineering leaders to maintain our high standards for security and reliability, ensuring that every release meets the rigor

Job Title Sales Enablement Lead Job Description Job Posting Description You are responsible for Conduct regular field ride-alongs and customer visit observations to assess sales behaviors, customer engagement quality, and opportunity progression Provide real-time coaching and structured feedback to junior sales on sales lead incubation, objection handling, value communication, opportunity follow-up, and closing discipline Coach senior account sales on advanced solution selling, strategic account planning, stakeholder mapping, C-suite/department head engagement, complex tender strategy, value-based negotiation, and large opportunity conversion Support new sales hires during their first 3–6 months by coaching key customer visits, first deals, and complex tenders management Provide deal coaching for strategic accounts, complex service solution opportunities, competitive replacement projects, MVS-related opportunities, and high-value portfolio selling Identify capability gaps across different sales segments and work with sales leaders to design targeted coaching plans for new hires, low performers, and senior account sales Support low performers through structured improvement plans, regular coaching reviews, and clear performance expectations Capture field insights, customer objections, competitive intelligence, and capability gaps, and provide feedback to the Sales Enablement Lead to improve training content and sales tools Partner with regional sales leaders to ensure coaching priorities are aligned with business targets, funnel health, and execution cadence To succeed in this role, you should have the following skills and experience ： 10+ years of sales, field training, sales management, or commercial coaching experience in healthcare, medical device, pharmaceutical, d

Business Development Executive Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook . Job Description Responsibilities: Maintain a consistent pipeline of opportunities within the manufacturing vertica

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Senior Software Engineer, Core Experience Job #SECE39 Overview Maplebear Inc. D/B/A Instacart in San Francisco, CA seeks Senior Software Engineer, Core Experience (Multiple Openings). Employee may be stationed anywhere in the continental United States but will report directly to Instacart headquarters in San Francisco, CA. About the Job Design, build, and implement software solutions to optimize and scale the Instacart platform and related technologies as part of the Core Experience team. Duties include: Developing highly scalable software using innovative computer science and software engineering principles while ensuring proper protocols are in place to rapidly roll out upgrades and new features; Analyzing and optimizing expensive SQL queries; Enabling sophisticated, data-driven features that adapt to customer shopping behavio

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Why this role is on the menu We are looking for a seasoned Oracle Fusion ERP Technical Analyst to join our Financial Systems team and accelerate a portfolio of Order-to-Cash (O2C), Record-to-Report (R2R) and Procure to Pay (P2P) transformation initiatives. In this role you will own the design, development, and delivery of custom reports, data integration interfaces, document templates, and REST/SOAP API solutions within Oracle Fusion Cloud — enabling finance and cross-functional stakeholders to operate with greater speed and accuracy. The Financial Systems team owns the technology backbone for Instacart's finance operations, managing Oracle Fusion, Zip, Billing Platform, OIC, HighRadius, Workiva, and FloQast. We partner closely with Finance, Platform Engineering, and the CTO organization to drive transformation initiatives that scale with the business. You'l