Ship Suitability Engineer Jobs

Squarespace is a design-centric company that empowers anyone to stand out and sell online. We're looking for a Senior Product Designer to join our Client Engagement Group (CEG), the suite of tools that helps entrepreneurs understand, manage, and grow their customer relationships. CEG spans CRM and Automations: the Contacts experience that turns customer data into business decisions, and the Automations engine that lets sellers scale by putting manual tasks on autopilot. Depending on where you land, you might be making a complex workflow feel effortless, or turning a dense dataset into something a seller can act on at a glance. Either way, the challenge is the same: powerful technology that feels invisible. You’ll Get To… Simplify the complex. Whether it's a multi-step automation or a data-rich contact view, you'll take sophisticated functionality and make it feel obvious. Design for real business logic. Build experiences that handle triggers, conditions, branching workflows, and customer data without exposing the machinery underneath. Lead data visualization. Create ways to surface audience growth, customer health, and engagement metrics that are meaningful and actionable, not just present. Think end-to-end. Consider the full seller journey, from a lead's first interaction to long-term loyalty, and ensure your work connects seamlessly across the platform. Prototype motion and state. Use high-fidelity prototyping to define how users interact with live data, background processes, and complex UI states. Partner cross-functionally. Work closely with PMs, Engineers, and Researchers to shape strategy, define constraints, and ship great work. Drive craft and systems. Champion quality design and contribute to scalable frameworks that raise the bar across the team. Who We’re Looking For 6+ years of product design experience, with a portfolio showing complex systems (workflow tools, data-rich interfaces, or logic-heavy applications) made simple and human-centered. Syste

We're looking for a Systems Technologist to shape how AI is woven into our customer support operation. This is a hands-on, systems-minded role at the center of how Customer Operations functions: integrating external tools and internal platforms, building workflow automation, and enabling self-help. LLM-driven tools, agents, and automations are providing new and powerful opportunities to reshape all of these functions, and you'll be empowered as a technologist with more tools at your disposal than ever before. While we work closely with dedicated core product and engineering teams, we need someone who sits directly within Operations to move fast. You won't be building our core SaaS product; instead, you'll own the AI logic, the custom tools, and the integrations that empower our support agents and improve our customer experience, from the chatbot that talks to customers to the internal automations that take work off our agents' plates. If you're excited about putting LLMs into production, thinking end to end about how systems fit together, and seeing the immediate impact of your work on daily operations, this is the role for you. You'll Get To... Tooling & Custom Development Build and maintain custom Zendesk Apps for agent-facing data visibility Own the technical configuration of our AI chatbot (Assembled): API scripting, JSON parsing, conversation flow design Administer Custom Objects, Liquid Markup, and Dynamic Content Use AI coding tools to ship production code faster, with sound judgment on when generated code is ready Build quality checks and fallback paths so chatbot logic fails safely, not silently Integrations & Automation Connect our support tools to internal systems (Slack, Jira) and third-party vendors, using scripting and low-code platforms Ensure data flows correctly between our support frontend and backend services Own what you ship: build maintainable, well-tested solutions, and define how you'll know it's working in production Strategic Collab

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We're looking for software engineering interns who are excited to make an impact across different layers of our product and infrastructure. At Figma, we pair interns with teams that align with their skills and interests. This year, we're inviting you to share your interests from the start, so we can create the strongest possible match. Our interns are embedded into small, collaborative engineering teams across the company. You'll work closely with your mentor and teammates to ship meaningful features, tools, or systems. Whether you're working on internal infrastructure or user-facing features, you'll get to learn, contribute, and grow in a supportive environment. This internship will be based out of our San Francisco or New York Hub with a January 4, 2027 start date. Engineering Interests at Figma: When you apply, you'll tell us which areas you're most interested in to help us understand which kinds of engineering work you're most excited about: Product: Build full stack user facing features, including new collaboration tools, new product workflows, growth oriented experiments, and more Platform/Infrastructure: Build platform level tools, including distributed systems, developer tooling, performance/scalability work, and more Security Engineering: Build security-focused systems, product security tooling, detection, secure infrastructure, or privacy/security features Open: I'm flexible and still exploring different types of work What you'll do at Figma: Be fully embedded onto a Figma engineering

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We're looking for product designers who are excited to shape how teams build together. At Figma, design isn't just how something looks—it's how it works, how it feels, and how it scales. Our designers are systems thinkers, prototypers, storytellers, and craftspeople who care deeply about quality and collaboration. In this role, you'll turn ambiguity into clarity, push the product forward with engineers, PMs, and researchers, and help us invent new ways for people to design and build products together. With an eye for simplicity and craft, curiosity for complex systems, and an appetite for technical challenges, you can help define the future of how software is made. This is a unique opportunity for a designer who loves both craft and technical depth. You'll prototype, build, and ship alongside engineers while helping define foundational experiences that support millions of creators across Figma. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Design and ship end-to-end experiences that help organize, manage, and deliver content across Figma's products, as part of the Content Management Systems team Partner closely with engineering to shape platform capabilities and technical infrastructure that support CMS and open-source initiatives Translate technically complex systems into intuitive, elegant user experiences Prototype early and often to explore ideas, validate concepts, and communicate nuanced interaction and technica

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We’re looking for technically-minded product designers who are excited to shape how teams build together. At Figma, design isn’t just how something looks—it’s how it works, how it feels, and how it scales. Our designers are systems thinkers, prototypers, storytellers, and craftspeople who care deeply about quality and collaboration. In this role, you’ll turn ambiguity into clarity, push the product forward with engineers, PMs, and researchers, and help us invent new ways for people to design and build products together. With an eye for simplicity and craft, curiosity for complex systems, and an appetite for technical challenges, you can help define the future of how software is made. This opportunity applies to openings of varying seniority levels across our team–including Figma Editor, AI, Interactivity, Design Systems, and Dev Tools. We’ll discuss more specifics about open roles during the interview process. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Contribute to overall strategy and decision-making about product direction Help deliver and refine clear storytelling around product needs and opportunities Work cross-functionally with product management, engineering, design, and research peers Create and iterate on flows, prototypes, and high-fidelity visuals, as well as provide thoughtful feedback for others doing the same so you can all do your best work Design and ship high-quality features and produ

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We're building the next chapter of AI-native craft and creativity - where craft and technology meet. Our unified platform bridges the gap between AI capabilities and human creativity, and lets professional creatives and designers harness the power of the world’s leading AI models without losing precision, expression, or soul. Together, we’re building tools that help people move faster without sacrificing quality, precision, or craft — a platform where AI supports creativity instead of flattening it. We're looking for a Strategic Program Manager to join Figma Weave as a key partner to our executive team. You'll lead the cross-functional programs and operational systems that scale a fast-growing business—partnering with leaders across product, marketing, customer experience, and operations to take initiatives from problem framing through shipped rollout. This role spans three layers of work in parallel: strategic program leadership, operational execution, and process automation. You'll translate strategic priorities into concrete programs with clear owners and milestones, and stay close enough to the work to ship them, measure them, and improve them. You'll identify the repetitive manual work that sits across functions and replace it with AI-powered automations that raise the operational ceiling without growing headcount. You'll build the inspection mechanisms—dashboards, reviews, planning rhythms—that turn data into decisions. This role is for someone who thinks in systems, who instinctively reso

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! The Figma Research team is hiring an Director, Research - AI Evals to own how we measure the quality of Figma's AI-powered experiences. As Figma ships more AI capabilities across our products, the question "is this really good?" has never mattered more — and answering it rigorously is what this role exists to do. You'll define what "good" means for our AI features, build the frameworks and quality bars to measure it, and turn that into trusted signal that product teams rely on to decide what to ship. The ideal candidate brings deep, hands-on experience evaluating AI/LLM-powered products — blending human evaluation with automated, model-based approaches — along with the product instinct and communication skills to make evaluation genuinely useful. Partnering with Product, Design, Engineering, and Data Science, you'll sit upstream of nearly every AI shipping decision at Figma and directly shape the quality of features used by millions of people. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Own AI evaluation methods and operations for Figma's AI-powered experiences — define quality dimensions, design how we measure them, and turn results into decision-ready signal Build and maintain evaluation frameworks, rubrics, golden datasets, and quality bars, combining human evaluation with automated/model-based approaches (e.g., LLM-as-judge) where appropriate Partner with engineering to stand up repeatable, reproducible evaluati

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacart’s AI Productivity team builds AI-powered platforms and tools that help our engineers and operators move faster, reduce toil, and deliver higher-quality experiences for customers, shoppers, retailers, and brand partners. As a Senior Software Engineer on this team, you will design, build, and operate production systems that bring large language models and intelligent automation into everyday workflows across Instacart. You’ll partner closely with product, developer platform, ML platform, security, and data teams to ship reliable, secure, and measurable solutions that improve developer velocity and operational efficiency. You’ll join a collaborative group of approximately 10 engineers who value ownership, iteration, and pragmatic problem solving. If you enjoy rolling up your sleeves, navigating ambiguity, and turning cutting-edge AI into real, scala

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview As the Engineering Manager for the Service Platform team, you will lead the group responsible for Instacart’s core deployment and release engineering systems, including our canary infrastructure and end‑to‑end deployment tooling. This platform is foundational to the reliability of every service at Instacart, and your work will directly shape how developers safely, confidently, and efficiently ship code. You will partner closely with product, infrastructure, and service teams to define and evolve a platform that enables fast iteration without compromising reliability. We are looking for a product-focused engineering manager with a strong interest in developer experience and internal tools, who can guide the team in building intuitive, scalable, and highly resilient systems. You will set the vision, drive execution, and ensure that Instacart engineers

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. OVERVIEW The Developer Experience team at Instacart is the force multiplier for our 1000+ engineers. We define and build the platforms, tools, and practices that enable Instacart engineers to ship high-quality software faster — from AI-powered code review to build infrastructure, developer onboarding, and local development environments. Our success is measured in developer velocity: how quickly an engineer can take an idea from concept to production. As a Staff Software Engineer on Developer Experience, you will lead two of the pillars that Instacart engineering is built on: Bazel (our build system) and Go (one of our core backend languages). You will own the technical direction for how thousands of daily builds run and how our Go services are structured, from remote build execution and caching to the frameworks, libraries, and patterns Go engineers use ever

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. OVERVIEW The Developer Experience team at Instacart is the force multiplier for our 1000+ engineers. We define and build the platforms, tools, and practices that enable Instacart engineers to ship high-quality software faster — from AI-powered code review to build infrastructure, developer onboarding, and local development environments. Our success is measured in developer velocity: how quickly an engineer can take an idea from concept to production. As a Staff Software Engineer on Developer Experience, you will lead two of the pillars that Instacart engineering is built on: Bazel (our build system) and Go (one of our core backend languages). You will own the technical direction for how thousands of daily builds run and how our Go services are structured, from remote build execution and caching to the frameworks, libraries, and patterns Go engineers use every day.

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacart’s Commercial Scaled Intelligence (CSI) team is an AI-first group focused on turning data into action—building products that drive revenue growth, operational efficiency, and better outcomes for our customers, shoppers, retailers, brands, and partners. As the Ads AI Analytics Lead, you will own the intelligence behind our Ads agents. You’ll design the semantic and context layer for advertising, and build production-grade agents that analyze campaigns, diagnose performance, and recommend actions that improve ROAS, pacing, and partner outcomes. You will collaborate closely with Ads GTM, Product, Data Science, and Engineering to ship vertical agents with measurable lift. This seat is uniquely high-impact: the tools you build are used daily by Sales, Brand Partnerships, and Ads teams, including a sales tool used by approximately 265 sellers. Yo

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview As the Engineering Manager for the Service Platform team, you will lead the group responsible for Instacart’s core deployment and release engineering systems, including our canary infrastructure and end‑to‑end deployment tooling. This platform is foundational to the reliability of every service at Instacart, and your work will directly shape how developers safely, confidently, and efficiently ship code. You will partner closely with product, infrastructure, and service teams to define and evolve a platform that enables fast iteration without compromising reliability. We are looking for a product-focused engineering manager with a strong interest in developer experience and internal tools, who can guide the team in building intuitive, scalable, and highly resilient systems. You will set the vision, drive execution, and ensure that Instacart engineers

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview The Commercial Scaled Intelligence (CSI) team is an AI-first team dedicated to delivering actionable commercial insights and scalable automation to drive revenue growth and operational efficiency across the company. The team focuses on intelligence generation, predictive analytics, and workflow automation to enable data-driven decision-making and optimize commercial performance. As an Ads AI Analytics Lead II, you will own the intelligence behind our Ads agents. You will design the Ads semantic/context layer and build vertical AI agents that analyze campaigns, diagnose performance, and recommend actions that improve ROAS, pacing, and partner outcomes. You will partner with Ads GTM, Product, Data Science, and Engineering to ship production agents with measurable lift. About the Job Define Ads ontologies and metrics for campaigns, budgets, bids

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview: We are looking for a Senior Machine Learning Engineer with a strong Operations Research background to join the Service Availability & Routing team within Instacart's Logistics organization. In this role, you will work at the intersection of combinatorial optimization, mathematical programming, and AI to solve high-impact problems in the fulfillment space — including order batching, shopper routing, service availability prediction, and real-time assignment. You'll partner closely with engineering, product, and data science to ship models and algorithms that directly influence Instacart's profitability and shopper experience at scale. The Logistics & ML group is responsible for the intelligence and execution behind Instacart’s fulfillment system. The team optimizes a multi-sided marketplace to ensure customers get their orders on-time and in high qu