Ship Suitability Engineer Jobs

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. The Role We are looking for an Engineering Leader to manage and scale multiple product lines in the Voice, BPO, and Workforce Management space. This is a high-impact leadership role that sits at the intersection of real-time voice systems, operations research, and data-intensive platform engineering. You will report directly to the Head of Engineering and own the engineering organization that builds the infrastructure powering Ema’s Voice AI Employees, Agent QA, auto-learning pipelines, rich analytics, and workforce optimization capabilities — all operating as scalable, multi-tenant systems deployed across global geographies. You will collaborate with Product, ML/AI, and Go-to-Market teams to translate customer needs into production systems that handle high volumes of voice data, deliver real-time insights, and continuously improve through automated learning loops. As the owner of multiple product lines, you will balance roadmap priorities across Voice, BPO operations, and WFM (work force management) — ensuring each product evolves cohesively while meeting distinct customer needs. What You Will Do Scalable Multi-Tenant Systems Architect and build multi-tenant systems that serve ent

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. In this role, your work will involve: Product Strategy & Vision: Define and communicate the product strategy and roadmap based on market trends, customer needs, and company goals. Work closely with senior management and stakeholders to align the product strategy with business objectives. Market & User Research: Conduct market research and competitor analysis to identify opportunities, gaps, and market demands. Understand customer needs and translate them into product requirements. Define user personas and use cases to ensure products meet user expectations. Product Development: Collaborate with engineering, design, and marketing teams to deliver products that are functional, user-friendly, and aligned with business goals. Prioritize product features, enhancements, and bug fixes based on customer feedback, technical feasibility, and business impact. Manage the product development lifecycle, including setting timelines and milestones. Cross-Functional Collaboration: Work closely with cross-functional teams (sales, marketing, customer support) to ensure successful product launches. Communicate progress, roadblocks, and product updates with stakeholders and teams across the org

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. The Role Many enterprise deals Ema closes starts with a BDR earning five minutes with the right person. Our Business Development Representatives run a signal-led, account-based hunting motion against a defined enterprise ICP to book qualified meetings (SQLs) that convert into demos and paid POCs. The motion works: the team has a real playbook, real signal scoring in our tools, and real enterprise logos in the pipeline. What it needs now is a dedicated leader to run it with daily rigor. As Enterprise BDR Leader, you own the BDR function end to end. You will manage a distributed team of Business Development Representatives across the US and India, instill the metrics discipline and coaching cadence that turns activity into qualified pipeline, and rebuild onboarding and enablement so new reps ramp fast and hit quota on schedule. This is a newly created role — the BDR function has been running without a dedicated, full-time manager, and you are the person who changes that. You report into our GTM organization, and work closely with our Account Executives, Regional VPs, and Marketing/demand gen to keep the pipeline both full and qualified. What You Will Own 1. The team. Hire, ramp, and

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. The role “The ideal forward deployed builder is a composite. Not a software engineer, not a product manager, not a solutions architect or a salesperson — but able to draw on any of these to solve the customer’s problems, in the customer’s building, on the customer’s timeline, against the customer’s data.” Ema is building the Universal Agentic Control Plane — the layer where enterprises turn messy, human-run business processes into AI Employees that actually do the work. The platform is powerful. The bottleneck is people who can walk into a customer’s world, see what should be automated, and make it real. That’s this role. We’re looking for a Forward Deployed Builder to embed inside our customers and partners, find the highest-value opportunities for agentic automation, solution them, build the demo, win the deal, and then stay to implement it in production. You go in alone, Rambo in the jungle, armed with your wits, your skills, and the most powerful agentic platform on the market. We’ll train you hard before you deploy. After that, the territory is yours. This is not a support role behind an account team. You are the account team, the solutions architect, and the builder, compress

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. The Role The Customer Engagement Manager owns a portfolio of strategic enterprise accounts end-to-end: every engagement, every outcome, every relationship, every expansion opportunity. Think of this as the McKinsey Associate Partner model applied to enterprise AI delivery. You are the single point of accountability for your accounts. The customer calls you — not your manager — when they have a problem. You staff delivery teams, oversee solution quality, run executive readouts, measure ROI, drive adoption, rebuild trust when things break, and grow the book through proven production value. This is not a project management role. This is an account ownership role that combines delivery orchestration, outcome ownership, customer leadership, and commercial growth. What You’ll Own 1. Account Ownership Own your accounts end-to-end: every engagement, every outcome, every relationship. Everything good or bad stops with you. Be the single point of contact the customer calls for any problem — delivery, quality, adoption, escalation, or expansion. Maintain a holistic view of each account: engagement status, risk exposure, opportunity pipeline, and the customer’s strategic priorities for the qua

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver and Bangalore, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. What You’ll Own As our Social Media & Community Manager, you’ll sit at the intersection of content, brand, community, and experimentation. You’ll help shape how the world sees Ema and create an influential community of enterprise leaders rethinking how work gets done with AI. Social Media & Content Creation Scale Ema’s LinkedIn from 130K → 200K+ with bold, creative storytelling + optimal RoAS (return on ad spend) and a strong lens on ICP Maintain a consistent 4 week rolling calendar across social media, blogs, newsletter, channels Write or edit 1 blog/week, collaborating with engineers, design, and leadership to ship at scale, faster Work with design to repurpose existing content—whitepapers, blogs, interviews, videos—into carousels, short videos, blogs, newsletters so to achieve consistency + repetition as a brand Continuously experiment and improve existing channels, and also identify the right new distribution channels and format to scale Ema’s social presence (YouTube, Twitter, Instagram) and more Track performance and run smart, creative experiments Accelerate Brand & Category Creation Drive consistent messaging across website, socials, blogs, newslet

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver and Bangalore, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. We are looking for an experienced Tech Recruiter (5+ years) to drive end-to-end hiring for technical roles across engineering and product teams. You will partner closely with hiring managers, founders/leadership, and cross-functional stakeholders to build strong talent pipelines, improve hiring processes, and deliver a high-quality candidate experience. This is a high-impact role requiring strong stakeholder management, sourcing expertise, and the ability to hire at speed without compromising quality. Key Responsibilities End-to-End Tech Hiring Own the full recruitment lifecycle: intake, sourcing, screening, interview coordination, offer management, and onboarding support. Manage multiple requisitions across levels (IC, lead, manager) and functions (Backend, Frontend, Full Stack, Mobile, Data, ML, DevOps, QA). Run structured intake meetings and align hiring plans with stakeholders. Sourcing & Pipeline Development Build proactive talent pipelines using LinkedIn Recruiter, GitHub, job boards, communities, and referrals. Execute creative sourcing strategies for niche and high-demand technical skills. Maintain consistent pipeline health and share weekly hiring progres

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver and Bangalore, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. Who you are The ideal candidates will be responsible for identifying, engaging, and qualifying potential customers. You’ll play a pivotal role in expanding our customer base by connecting enterprise organizations with our enterprise sales team. We’re looking for SDRs who can produce, learn quickly, and adapt to a variety of solutions and outreach methods. We want someone who is driven, eager to learn, and willing to put in the time to make Ema successful. Responsibilities: To create qualified opportunities for the sales team. Use different outreach methods to engage our ICP(LinkedIn, Email sequencing, cold calls.) Work closely with marketing, drive attendance to webinars, follow up with attendees, help set up meetings for our sales teams at different events. Work closely with sales to help book meetings for targeted accounts Own your book of business (Know your metrics, SQL’s value, and assigned solutions) Qualifications: Minimum of 3 years of experience in a Sales/Business Development or similar role, ideally in SaaS or technology-driven companies. Proven track record of successful lead generation, qualification, and pipeline management. Has experience selling platfo

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. The role “The ideal forward deployed builder is a composite. Not a software engineer, not a product manager, not a solutions architect or a salesperson — but able to draw on any of these to solve the customer’s problems, in the customer’s building, on the customer’s timeline, against the customer’s data.” Ema is building the Universal Agentic Control Plane — the layer where enterprises turn messy, human-run business processes into AI Employees that actually do the work. The platform is powerful. The bottleneck is people who can walk into a customer’s world, see what should be automated, and make it real. That’s this role. We’re looking for a Forward Deployed Builder to embed inside our customers and partners, find the highest-value opportunities for agentic automation, solution them, build the demo, win the deal, and then stay to implement it in production. You go in alone, Rambo in the jungle, armed with your wits, your skills, and the most powerful agentic platform on the market. We’ll train you hard before you deploy. After that, the territory is yours. This is not a support role behind an account team. You are the account team, the solutions architect, and the builder, compress

About the role There’s a wide gap between an agent that works in a demo and one that works across millions of live transactions. Closing it is the job. You’ll embed with the teams and customers who depend on AI — risk, fraud, collections, payments, support, developer experience — and design, build, and ship agentic systems into their production environments. You’ll also help build the platform underneath: Paytm’s AI inference platform (Pi) and the agentic runtime, orchestration, and tooling that lets agents reason, plan, use tools, and run multi-step workflows safely.

Title: Product Design About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role We are looking for a Product Designer 3 who combines strong problem-solving ability with solid design craft. In this role, you will own product areas end-to-end, create high-quality designs, and collaborate closely with product, engineering, and research to ship impactful solutions. You will be expected to push for excellence, contribute to systems, and grow into a craft leader for more junior designers. What You’ll Do • Own Product Areas: Take end-to-end responsibility for medium-to-large product features, from concept to delivery. • Solve Problems with Clarity: Break down user and business challenges into clear, elegant design solutions. • Deliver with Craft: Create polished interaction and visual design that aligns with design systems and elevates user experience. • Collaborate Deeply: Partner with product managers, engineers, and researchers to ensure design is central to decision-making. • Contribute to Systems: Apply and extend existing design systems, ensuring consistency across product experiences. • Articulate Decisions: Present and defend design decisions with clarity and confidence to peers and stakeholders. • Mentor Juniors: Guide early-career designers through feedback and critique, contributing to their growth. What We’re Looking For • 3–5 years of experience in product design with shipped work that demonstrates craft and problem solving. • Strong portfolio showcasing interaction design, visual design, and product thinking. • Ability to translate requirements and research insights into actionable design solutions. • Working knowledge of design systems and scalable

About Paytm Group: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role We’re looking for a Product Manager to own cross-border payments end-to-end - strategy, roadmap, execution, and iteration. This is a hands-on PM role: you write PRDs, run sprints, dig into data, and ship. You need to understand how money moves internationally - FX, settlement, compliance rails and be comfortable using AI to push product capabilities forward. What You’ll Do • Own product vision, roadmap, and OKRs for cross-border payments • Write PRDs, define acceptance criteria, run sprint planning, and own delivery from spec through launch and post-launch monitoring • Partner with engineering on system design—payment orchestration, FX engine, ledger, reconciliation, API contracts • Drive customer research: interviews, usability tests, funnel analysis, side-by-side sessions with support teams • Collaborate with legal, compliance, and risk to ship products that meet regulatory requirements across jurisdictions while keeping friction low • Identify where AI/ML creates real product leverage (routing, fraud, pricing, ops automation) • Competitive benchmarking across the cross-border landscape to inform roadmap and positioning Must Have • 6+ years in product management with a track record of shipping at scale • 3–4+ years in FinTech, Payments, or Financial Services; direct exposure to cross-border money movement, FX, or remittances strongly preferred • Solid understanding of payment systems: payment processors, FX engines, settlement mechanics, SWIFT/local rails, reconciliation • Hands-on with PRDs, sprints, and working directly with engineering in an agile

ABOUT THE BRAND: Callaway Golf Company is a premium golf equipment, gear and apparel company with a portfolio of global brands, including Callaway Golf, Odyssey, TravisMathew, and OGIO. Through an unwavering commitment to innovation and premium craftsmanship, Callaway designs, manufactures, and sells high-performance golf clubs, golf balls, apparel, bags, and other accessories—setting the standard for performance in the game of golf. Our Mission: To create demonstrably superior and pleasingly different products powered by innovative technology and premium craftsmanship enabling golfers of all abilities to play their best and find more joy in the game. Our company is a blend of experience and diverse backgrounds, and together we look to leave the past behind while moving the game forward. For more information, please visit https://www.callawaygolf.com ROLES AND RESPONSIBILITIES Responsible for ensuring a positive customer experience by ensuring accuracy of customer orders & build partnerships with key contacts. Responsible for reviewing, analyzing, and prioritizing orders for assigned customer accounts. Release orders to warehouse floor in a timely manner & monitor through completion to ensure all deadlines are met. Responsible for identifying issues with orders and escalate through appropriate channels for resolution. Acts as liaison between Sales, Order Management, Distribution Center, Vendor Compliance, & customer. Responsible for submitting routing requests via customer’s portal and adhering to their specific requirements and ship windows. Must be knowledgeable in understanding and correctly executing Key Account rout

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Job Purpose and Summary: The OTCHS colleague will perform a variety of assigned work tasks. You will pick pieces of merchandise into a tote or box for customer orders. You will be responsible maintaining high levels of accuracy and performance to meet the needs to our customers while utilizing safe work practices. You may work in other areas or functions of the warehouse and cross trained in OTCHS functions, as needed. Primary Job Duties & Responsibilities: 1. Pick Customer Orders - 40% Read customer orders by the appropriate pick method for your DC, which will include, the item locations, descriptions, and quality needed. Select the needed pieces of merchandise and place in the box for the customer. Pack items into box and seal. Move boxes or totes of merchandise (up to 30-50 pounds regularly) utilizing safe lifting technique On occasion, will also perform Box making assembling cardboard boxes to ship items to customers. 2

Logistics Analyst Description - Location: Fulltime onsite Hagerstown, MD Role Summary The Outbound Operations Lead / Analyst is the on-site expert who orchestrates all shipping activities- picking, packing, staging, loading, and system transactions within HP’s distribution operations. Blending shop-floor coordination with advanced analytics, the role ensures that every order departs safely, on time, and in full. Working side-by-side with 3PL partners, Transportation, Customer Support, and IT teams, this individual contributor drives day-to-day execution while uncovering process improvements that elevate customer experience, cost efficiency, and compliance. This position will work fulltime onsite at our east coast DC in Hagerstown, MD. Key Responsibilities Oversee daily outbound operations, ensuring accurate and timely order fulfillment, packing, and shipping in line with HP’s quality and service standards. Lead and support process improvement initiatives focused on optimizing outbound flow, reducing order cycle times, minimizing shipping errors, and enhancing on-time delivery performance. Collaborate with Supply Chain, Customer Service, Warehouse, IT, and Transportation teams to coordinate outbound shipments, resolve exceptions, and ensure alignment with customer requirements. Track real-time metrics such as pick accuracy, order fill rate, on-time ship, trailer utilization, and dock-to-door cycle time; initiate immediate countermeasures when performance drifts. Serve as the primary point of contact for order expedites, configuration changes, embargo checks, and any customer-facing shipment issues. Develop and maintain SOPs for outbound operations, ensuring compliance with company policies and regulatory requirements. Perform ou