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The Team + The Role Pendo’s Business Systems team keeps the company running smoothly across our global office footprint. The team owns the systems, infrastructure, automations, and day-to-day support that help Pendonauts work securely, efficiently, and at scale. As Pendo grows, this team plays a critical role in finding smarter, more scalable ways to support the business. As a Senior IT Engineer, you will own key IT infrastructure initiatives, lead Okta administration, build automations that reduce manual work, and support the SaaS tools that power Pendo’s operations. This role goes beyond ticket resolution: you will work hands-on across systems, support, automation, A/V, SaaS administration, and infrastructure improvements while partnering closely with teams across the business. You will operate with a high degree of autonomy and help make Pendo’s IT function more reliable, secure, scalable, and forward-looking. This role is based in our Raleigh office. What this looks like day-to-day Okta administration: Own Okta administration as a core focus area, including SSO application implementation, onboarding and offboarding workflows, SCIM provisioning, and account lifecycle management. Build and maintain clean integrations that make access management seamless and scalable. Automation development: Use tools such as Workato, n8n, Okta Workflows, APIs, and AI tools to eliminate manual work across IT operations. Build automations for user account creation, workflow orchestration, tool integrations, and recurring support patterns. IT support: Resolve helpdesk tickets, troubleshoot network issues, and support A/V setup for meetings and events. You will own day-to-day support alongside larger initiatives, looking for repeatable patterns that can be automated or improved. User account management: Perform provisioning and deprovisioning as part of onboarding and offboarding workflows. Ensure access is accurate, timely, secure, and aligned to business needs. Infrastructure improv

SDLC Engineer A Career with Point72’s Technology Team As Point72 reimagines the future of investing, our Technology group is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open-source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity. What You’ll Do Provide expert technical support for our enterprise Software Development Life Cycle (SDLC) platforms including Jenkins, GitHub, Bitbucket, and AWS-based CI/CD pipelines Support and optimize our artifact management solutions (Artifactory) and static code analysis tools (SonarQube) Partner directly with business teams and development clients to address SDLC platform challenges and deliver effective solutions Implement and maintain security controls across our development toolchain and infrastructure Develop automation solutions to eliminate toil and enhance developer productivity Troubleshoot complex build, deployment, and integration issues across our development environments Contribute to continuous improvement of our AWS-based development infrastructure Maintain documentation and knowledge base for supported platforms and tools What’s required 5+ years of experience in software engineering, DevOps, or SRE roles Strong technical expertise in AWS services and cloud-native architectures Experience with container technologies (Docker, ECS, EKS) and container orchestration Deep understanding of Git workflows, branching strategies, and version control best practices Strong hands-on programming/scripting skills (Python, Go, or similar), with ability to debug and build automation for CI/CD pipelines Experience with infrastructure as code (Terraform, CloudFormation) in AWS environments Hands-on experience with CICD solutio

JOB TITLE Site Reliability Engineer A CAREER WITH POINT72’S TECHNOLOGY TEAM As Point72 reimagines the future of investing, our Technology group is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open-source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity. WHAT YOU’LL DO You will play a highly critical operational role where you will apply a combination of software and systems engineering skills to develop and maintain a complex set of distributed, real-time systems that serve critical stakeholders in Point72’s Global Macro business. You will focus on optimizing the operations of existing systems and infrastructure in an efficient manner, through a strict adherence to automation and tooling Specifically, you will: Build out foundational technical components of an extensive SRE program across multiple complex systems, both new and existing • Collaborate with our development and quant teams to ensure that ongoing change is consistent with a pre-determined, measurable set of SLOs spanning multiple complex user interactions with our systems • Monitor system capacity and performance, identifying and addressing potential future bottlenecks and sources of instability before they become impactful to our stakeholders • Review and provide feedback on automation code developed by peers to maintain high standards of code quality and efficiency • Troubleshoot and resolve system issues, analyzing their impact on infrastructure and service operations • Participate in or lead design reviews with peers and stakeholders, evaluating and selecting the best technologies and automation strategies for our needs WHAT’S REQUIRED We are looking for highly motivated, proactive engineers

Linux Engineer A Career with point72’s Technology team As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications. As a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business. What you’ll do Support, maintain, and troubleshoot Linux systems in production and development environments Assist with system provisioning, configuration, and lifecycle management Monitor system performance, availability, and capacity; respond to incidents and outages Work closely with developers and quants to support research and trading workloads Automate operational tasks using scripting and configuration management tools Assist with patching, upgrades, and vulnerability remediation Maintain documentation and operational runbooks Participate in on-call rotation (as appropriate for level) What’s REQUIRED Bachelor’s degree in computer science, information technology, engineering, or a related field. 5+ years of professional experience administering Ubuntu Linux systems and ZFS Strong understanding of Linux fundamentals including processes, memory, CPU, filesystems, and networking as well as systemd, cron, logging, and package management (apt) Experie

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. Who You Are The AI Implementation Engineer owns the technical delivery and stabilization of Ema's agentic AI solutions in customer environments — from commitment through production rollout and steady state. This is a hands-on, post-sales, customer-facing engineering role: you build, you deliver, and you are the technical anchor the customer leans on. You are equally comfortable writing production code, debugging an integration the night before a go-live, walking a customer's VP of Operations through an architecture decision and translating a messy business problem into a feasible agentic workflow. You thrive in ambiguity, make abstract problems concrete, and reduce chaos rather than amplify it when things go wrong. You'll work closely with Value Engineering, Product, Engineering, Infrastructure, and the customer's IT and business teams to prove that agentic AI can be implemented responsibly — not heroically. What You'll Work On End-to-End AI Delivery Ownership Own technical delivery from design alignment through production rollout and Stabilization Configure, extend, and integrate Ema's agentic AI platform to meet customer requirements Ensure solutions align with Ema's agentic arch

JOB TITLE Observability Engineer A CAREER WITH POINT72'S TECHNOLOGY TEAM As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications. As a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business. WHAT YOU’LL DO Design observability capabilities that give engineering teams clear insight into application health, platform performance, and issues affecting users Build scalable collection pipelines for metrics, logs, and traces across cloud-based and on-premises environments Develop actionable alerting standards that reduce noise, shorten incident response, and highlight the most important signals Partner with application and infrastructure teams to define service health indicators and improve operational readiness before production launches Automate monitoring configuration, dashboard deployment, and reliability checks to support consistent observability across the technology environment Analyze production incidents to identify telemetry gaps and improve detection, diagnosis, and recovery Create dashboards and reporting views that help teams understand trends, capacity risks, and reliability outcomes Establish practical observability

JOB TITLE User Access Certification Analyst A CAREER WITH POINT72'S TECHNOLOGY TEAM As Point72 reimagines the future of investing, our Technology team is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting with discovering new ways to harness the power of open-source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity. WHAT YOU'LL DO Develop and scale the firm’s user access certification program, driving measurable improvements in access hygiene and enforcement of least privilege Support execution of periodic access certifications across enterprise systems, assisting with multiple reviews at different stages simultaneously Analyze and validate large access-control datasets to identify excessive, inappropriate, privileged, or high-risk access Perform data quality assurance and reconciliation to ensure completeness, accuracy, and consistency of access and entitlement data before and during certifications Track certification progress and remediation status using metrics and dashboards, and deliver data-driven insights to accelerate closure Investigate data discrepancies and anomalies, coordinate with certifiers, application owners, technical subject matter experts, and development teams to drive timely resolution Validate remediation and deprovisioning outcomes through targeted data verification and reconciliation activities Produce clear, audit-ready reporting and artifacts on certification results, access risk, and remediation outcomes for internal and external audits Partner with system and application owners to interpret access data and support decisions that reduce access risk and uphold least privilege principles Innovate certification lifecycle processes by applying automation, reporting i

A Career with Point72’s Technology Team As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications. As a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business. What you’ll do Optimize cloud financial operations to maximize value from cloud investments, including rapidly growing artificial intelligence (AI) and machine learning workloads Provide actionable insights on cloud spend, SaaS license optimization, and emerging AI cost drivers, including model inference and usage-based consumption Implement tooling, tagging standards, and processes that improve cost visibility and optimization across cloud, SaaS, and AI workloads Monitor large language model API consumption and GPU-intensive infrastructure to identify cost trends, anomalies, and optimization opportunities Build financial models to forecast cloud, SaaS, and AI expenditures for budgeting cycles, commitment decisions, and vendor negotiations Design cost allocation, tagging, showback, and chargeback models that attribute spend to the teams, applications, and use cases driving it Educate engineering and business owners on cloud financial management practices th

JOB TITLE Access and Identity Management - Business Analyst A CAREER WITH POINT72'S TECHNOLOGY TEAM As Point72 reimagines the future of investing, our Technology group is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open source and AI solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity. WHAT YOU'LL DO Translate business and security requirements into scalable, production‑ready AIM and IGA solutions that support firmwide operations Partner closely with business, Global Systems Administration, and technology stakeholders to deliver secure, efficient, and user‑friendly access solutions Analyze data to identify access trends, control gaps, and process inefficiencies, with a focus on automating manual processes and improving platform scalability Own requirements gathering, functional documentation, and user stories from ideation through UAT, deployment, and post‑release support Leverage tools such as SailPoint, JIRA, SQL, Splunk, and Power BI to support access governance, reporting, and operational insights Design and maintain dashboards and KPIs that measure access lifecycle performance, risk indicators, and user experience Support data‑driven decision making by validating data quality, ensuring consistency, and aligning metrics to business objectives Build deep domain expertise in identity governance, security controls, and investment‑driven technology platforms Contribute to a culture that prioritizes integrity, transparency, and the highest ethical standards WHAT’S REQUIRED 4+ years of experience as a Business Analyst supporting Access & Identity Management (AIM) and Identity Governance & Administration (IGA) initiatives

Job Title Identity Remediation and Onboarding Analyst A Career with Point72's Technology Team As Point72 reimagines the future of investing, our Technology team is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open-source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity. WHAT YOU'LL DO Execute identity remediation initiatives across critical systems, eliminating orphaned accounts, stale access, excessive privileges, and unmanaged service accounts. Perform hands-on cleanup and risk reduction across accounts, entitlements, and privileged access in alignment with firm standards. Drive service security improvements, including remediation of clear-text passwords, credential vaulting and rotation, ownership validation, and enforcement of lifecycle controls. Support onboarding of applications and privileged accounts into the firm’s Identity Governance & Administration (IGA) solution, and Privileged Access Management platforms in alignment to firm’s access control requirements. Reduce administrative access across critical platforms by identifying excessive privileged access and implementing least-privileged controls. Strengthen group and entitlement governance by simplifying complex group structures and aligning them to standardized access models. Partner with application, infrastructure, and engineering teams to implement access changes and close control gaps. Track remediation efforts through completion, maintaining audit-ready documentation and measurable evidence of risk reduction. Monitor shared mailboxes and ticketing queues related to remediation and onboarding activities, ensuring timely response, prioritization, and es

JOB TITLE IT Operations Engineer, EQUITY TRADING technology A Career with point72’s technology TEAM As Point72 reimagines the future of investing, our Technology group is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open source and AI solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity. What you’ll do Provide operational and technical support for the firm’s trading platforms to ensure optimal performance Coordinate and execute software upgrades and releases across trading platforms Manage all production and UAT trading platforms Support trading systems during incidents, including both remediating the issue and ensuring ongoing communication with end-users and stakeholders Liaise with brokers, service providers, and other internal technology groups and stakeholders Design and implement tools and reports to enhance department efficiency Assist platform users during onboarding processes What’s REQUIRED 7+ years of application support experience within the financial services industry Experience working with Linux and other languages Ability to work effectively within a global team, adapting to varying time zones and flexible shift schedules Strong understanding of order management workflows Commitment to the highest ethical standards About point72 Point72 is a leading global alternative investment firm led by Steven A. Cohen. Building on more than 30 years of investing experience, Point72 seeks to deliver superior returns for its investors through fundamental and systematic investing strategies across asset classes and geographies. We aim to attract and retain the industry’s brightest talent by cultivating an investor-led culture and co

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As the Manager, IT SOX PMO, you'll own information technology (IT)-specific Sarbanes-Oxley (SOX) compliance activities and serve as a subject matter expert for IT general controls (ITGCs) and IT application controls (ITACs). You will be an individual contributor, reporting to the Senior Director, SOX PMO Leader within the Chief Accounting Officer's organization, you'll directly support the Senior Manager, IT SOX PMO in strengthening GitLab's IT SOX program, preparing new and changing processes and systems for SOX requirements, and advancing automation in a high-growth technology environment. You'll combin

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacart's IT team powers the tools and experiences every employee relies on to do their best work. As IT Operations Manager, you will lead the team responsible for keeping Instacart running smoothly across our key hubs (San Francisco, New York, and Toronto). This role is part of the IT Operations and Services team which includes IT Support, IT AV, IT Operations, and IT Executive Support. You will be working closely with the People, Talent, and Finance teams, and you will own the full operations lifecycle: asset management, onboarding logistics, procurement, ticketing, and the communications that keep employees informed. You'll also be the connective tissue between HR, Talent, and IT translating hiring velocity into seamless day-one experiences at scale. About the Job Lead the IT Operations team across logistics, onboarding, and procurement. Partner with

Deliver exceptional technology support that equips Gallup associates to do their best work in support of a global mission. As an IT support specialist at Gallup, you'll be a trusted technology partner, working independently and reliably as the sole technology representative in our Singapore office and supporting other offices in the APAC region when needed. You'll provide world-class end-user support, ensure our workplace technology operates seamlessly and create exceptional service experiences that empower associates to do their best work every day. You'll also oversee the technology that powers our meeting and conference rooms, ensuring conferences, classes, client meetings and events run flawlessly. Whether you're resolving an issue, preparing a new associate for success or supporting a room full of clients, you'll deliver the proactive, white-glove service that keeps people connected, productive and focused on changing the world. What You’ll Do Deliver responsive walk-up, deskside and remote technical support for Gallup associates, visitors and clients Troubleshoot and resolve hardware, software, account and Microsoft 365 issues in a Windows environment while supporting Apple devices as needed Coordinate technology for new associates, including device preparation, account setup and asset tracking Maintain audio-visual hardware, printers, network racks, routers, switches and wireless access points within the Singapore office Manage meeting room technology, audio-visual equipment and conferencing platforms to ensure meetings, classes, client presentations and events run flawlessly Anticipate associates' needs and proactively remove barriers to productivity Monitor, troubleshoot and escalate technical issues while partnering with Gallup’s global technology support teams to ensure timely resolution Document work accurately within Gallup’s IT service management platform while continually improving support processes and the associate experience Provide early-day suppo

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is looking for an IT Systems Engineer to lead the technical side of integrating newly acquired companies into Lyft's IT environment. You'll be responsible for migrating collaboration tools, SaaS platforms, and identity systems from acquired teams into Lyft's stack, with minimal disruption to either side. We're looking for a self-starter who's equally comfortable driving projects independently and partnering with others to get things done. The ideal candidate brings strong attention to detail, creative problem-solving, and a genuine drive to automate processes and improve efficiency across the IT organization. Responsibilities: Manage SaaS integration and consolidation during merger and acquisition activity, ensuring smooth platform migrations, data integrity, and minimal disruption across merged organizations Provide architectural, engineering, and operational support for corporate IT systems at Lyft Support single sign on integrations with Lyft’s primary identity provider, Okta. Leverage various APIs to write scripts and applications to automate IT Operations Support and work with IT, Security and other internal departments by building automation for repetitive tasks Write detailed and concise documentation and runbooks Engage with vendors to implement and improve services to best support Lyft’s needs Be a mentor to others in IT and act as a source for others Experience & Skills: 5+ years of experience managing corporate IT Systems Proven experience supporting IT integration during mergers, acquisitions, or divestitures, including SaaS platform consolidation and system migrations SaaS system application management including but not limited to: Gsuite, Okta, Atlassian, Slack Scripting experience leveraging GAM, Python, Bash, and/or equivalent tools Comfortable consuming RES