Small Format Team Leader Jobs

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: CST Team comprises service associates who help customers get onboarded on Paytm and help them have a good experience of Paytm services. About the role: Candidate has to handle concerns and complaints raised by the customers/merchants on a day-to-day basis and make sure the daily tasks are being closed within the defined TAT with a good customer experience. Expectations/ Requirements: ● Resolving day-to-day queries of the customers/merchants via call/chat. ● Oversee day-to-day management of campaigns and ensure brand consistency ● Ensure brand consistency in copy through tone, voice, and terminology ● Developing and implementing a timeline to achieve targets. Superpowers/ Skills that will help you succeed in this role: ● High level of drive, initiative, and self-motivation ● 1+ years’ experience in customer support ● Exceptional multi-tasking skills ● Strong problem-solving skills Educational Qualification: Any Graduate. Why join us 1. A collaborative output-driven program that brings cohesiveness across businesses through technology 2. Improve the average revenue per use by increasing the cross-sell opportunities 3. A solid 360 feedback from your peer teams on your support of their goals 4. Respect, that is earned, not demanded from your peers and manager Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role: We are seeking a highly motivated Associate for Customer Experience within our CST Business. The ideal candidate ensures a seamless and positive experience for our customers booking through our platform. Responsibilities: 1) Customer Experience: - Ensure exceptional customer service across all channels (phone, email, chat, social media). - Handle escalated customer issues and complex inquiries. - Identify and address trends in customer complaints and feedback. - Proficiency in using CRM software and other customer service tools. Proactively identify opportunities to improve the customer experience. 2) Operational Excellence: Implement process improvements and best practices to enhance team productivity and customer satisfaction. Collaborate with other departments (e.g., product, engineering, growth and finance) to resolve customer issues and improve the platform. Stay up to date on industry trends and best practices in customer service. Qualifications: Collaborate with other departments to resolve customer issues and improve the platform. Strong expertise with GDS tool(Amadeus , Galileo) Understanding of ticketing , refunds , Cancellation , Reissue , PNR check Candidates preferred from flights / aviation industry Stay up to date on industry trends and best practices in customer service. Why Join Us: 1. A collaborative output driven program that brings cohesiveness across businesses through technology 2. Improve the average revenue per use by increasing the cross-sell opportunities3. A solid 360 feedback from your peer teams on your support of their goals4. Respect, that is earned, no

About the role Midjourney is an independent research lab exploring new mediums of thought and expanding the imaginative powers of the human species. We are a small, self-funded team focused on design, human infrastructure, and AI. We're looking for a Product Designer to help build out experiences across Midjourney projects. You'll work closely with design and engineering to design and ship everything from product launches and feature pages to marketing moments and entirely new experiences. This is a hands-on role. We expect you to be as comfortable refining typography and layout as you are shipping a page. If your favorite part of the job is making beautiful things that people actually use, keep reading. What you'll do Design and build products from concept through launch. Work closely with design and engineering on new features and launches. You care about the details—typography, layout, motion, responsiveness, loading states, and performance—that make an experience great. Contribute visual assets for marketing. Prototype ideas quickly using Figma, Claude, Cursor, and whatever tools helps move the work forward. You might be a fit if You have 2–4 years of experience designing and building for the web. You move fluidly across the full design process, from early concept through final production. You have an instinct for the details that make interfaces feel considered: type, spacing, motion, and how they all work together. You know enough HTML and CSS to work effectively with engineers—or to build parts of the experience yourself. You're comfortable using tools like Claude Code and Cursor as part of your workflow. You'd rather prototype than make a presentation. Work > ego Logistics Full-time. Hybrid in San Francisco or New York. Compensation: $172,572–$195,220 + benefits. To apply A portfolio is required.

About the job Midjourney is an independent research lab exploring new mediums of thought and expanding the imaginative powers of the human species. We are a small, self-funded team focused on design, human infrastructure, and AI. Most of the products we build don’t have obvious precedents. We need product managers who can help teams navigate that uncertainty, make decisions, and turn ambitious ideas into products people can actually use. We’re looking for a Product Manager to help lead that effort. You’ll work closely with design, engineering, and research throughout the product development process, using tools like Claude Code to prototype concepts. You’ll help teams stay organized, make thoughtful decisions, and move projects from early ideation to launch. This is a hands-on role. Some days you’ll be writing product specs, running standups, and coordinating launches. Other days you’ll be interviewing users, reviewing prototypes, or digging into product questions that need deeper investigation. If you enjoy bringing structure to creative work and making it easier for great teams to do their best work, you’ll probably enjoy it here. What you’ll do Own the execution of major product initiatives. Partner closely with design and engineering from early exploration through launch. Write product requirements, manage backlogs, and keep projects moving. Facilitate planning, standups, reviews, and comms between teams. Help teams make informed decisions through UXR, research, and using Midjourney deeply yourself. Go deep on important product questions when needed, whether that means conducting user research, designing experiments, or working through a difficult product tradeoff. Help teams decide what matters most and make smart choices about quality, scope, and speed. You might be a fit if You’ve spent the last several years building software people love to use. You know how to create structure without weighing a team down. You’re as comfortable writing a product spec as you

About the job Midjourney is an independent research lab exploring new mediums of thought and expanding the imaginative powers of the human species. We are a small, self-funded team focused on design, human infrastructure, and AI. We don't think the future should look like yesterday's software. Our design team works across research, engineering, and product to make new capabilities feel intuitive, fun to use, and deeply human. We're looking for a Design Lead to help lead that effort. You'll partner closely with our Chief Design Officer to shape the future of Midjourney's products while building and leading the product design team. This isn't a traditional management role. You’ll spend meaningful time designing, prototyping, reviewing work, and solving difficult product problems alongside your team. Most days you will be helping exceptional designers do the best work of their careers by building with them. If your favorite part of leadership is modeling what good looks like by collaborating and getting your hands dirty with your team, you’ll probably enjoy it here. What you'll do Work closely with the Chief Design Officer to shape the direction of Midjourney's products. Recruit, mentor, and lead the product design team. Stay close to the work by designing key product experiences and helping teams solve their hardest design problems. Partner closely with engineering and research to turn new tech into intuitive product experiences. Establish design reviews and operating rhythms that help the team do its best work. Ensure a coherent experience across Midjourney's growing portfolio of products. You might be a fit if You've spent the last decade designing software people love to use. You've led design teams, but you still want to be in Figma every day. You're as comfortable thinking through product strategy as you are refining a single interaction. You work well with engineers and like building things that don't have established playbooks. You care about craft and iterate

About the role Midjourney is an independent research lab exploring new mediums of thought and expanding the imaginative powers of the human species. We are a small, self-funded team focused on design, human infrastructure, and AI. We're looking for a senior product designer who's spent years building software. You'll design core product experiences across web and mobile, working directly with engineers and researchers from the earliest stages of a project through launch. What you'll do Own major product surfaces end-to-end: concept, flows, interaction, visual polish, ship Invent interaction paradigms for things that haven't existed before and make those new paradigms legible and fun Use research, experimentation, analytics, and user feedback to understand what people need and where products can improve. Prototype constantly, in Figma and in code — tools like Claude and Cursor should be part of your workflow Partner directly with engineering and research to refine interactions, iterate quickly, and ship high-quality work. You might be a fit if You've spent the last decade designing software people love to use. You're comfortable moving between interaction design, visual design, and product thinking. You enjoy working closely with engineers. You agree that good work often emerges out of many rounds of iteration. You explore wildly, are always ready to kill your darlings, and rework ideas until something clicks and feels correct. You'd rather prototype than make a presentation. Work > ego Logistics Full-time. Ideally San Francisco or New York, but PST/EST hours ok. Compensation: $200,000–$285,000 + benefits To apply A portfolio is required. We care much more about what you've made than where you've worked; if this sounds like you, apply even if you don't check every box.

About the job Midjourney is an independent research lab exploring new mediums of thought and expanding the imaginative powers of the human species. We are a small, self-funded team focused on design, human infrastructure, and AI. Most of the products we build don't have obvious precedents. We need a QA practice that helps us understand how they'll behave in the real world, identify problems early, and ship with confidence. You'll work closely with product, design, and engineering throughout development, helping teams identify problems early and ship with confidence. This isn't a role where you'll spend your days executing checklists. We expect you to think critically about how products behave, investigate difficult issues, improve how we test software, and go deep on the projects that matter most. If your favorite part of the job is making products noticeably better—and helping everyone around you build with more confidence—you'll probably enjoy it here. What you'll do Partner closely with product, design, and engineering throughout the development process. Stay close to the work by leading testing efforts on our most important product initiatives. Go deep on difficult problems—whether that's investigating a difficult bug, identifying edge cases, improving test coverage, or helping a team understand how a product behaves in the real world. Design thoughtful test plans and identify issues before they reach users. Help improve how we test software through better tooling, automation, and testing practices. Reproduce issues, identify root causes, and verify fixes before release. You might be a fit if You've spent the last several years testing software people actually use. You enjoy understanding how products behave, not just whether they work. You're as comfortable investigating a subtle bug as you are thinking through an entire user flow. You work well with designers, engineers, and product managers. You care about quality and believe the best testing happens througho

About the role Midjourney is an independent research lab exploring new mediums of thought and expanding the imaginative powers of the human species. We are a small self-funded team focused on design, human infrastructure, and AI. We're looking for a talented visual designer to shape how Midjourney shows up in the world. We are looking for someone with a fresh, opinionated, and high-quality design foundation who can create work that feels distinct, not what’s now but what’s next. You'll partner closely with the leadership on campaigns and visual storytelling across earned and owned channels. This is a freelance engagement with potential for a long-term partnership as the work (and team) grows. What you'll do Design campaign visuals: ads, social, launches — from concept through finished assets Bring editorial design sensibility to our owned channels: email/welcome series, blog, campaign imagery Develop visual systems that are expressive rather than corporate Partner with marketing on what earned and owned should look and feel like Collaborate async with a small, fast-moving team You might be a fit if You're a senior IC — roughly 5–8 years in — with a portfolio of expressive, culturally fluent graphic design: editorial, campaigns, identities across print and digital Typography and composition are your first language You can direct as well as execute: you've shaped campaigns, not just produced assets for them You're plugged into visual culture across art, fashion, publishing, music, and the internet You work well remote and independently Nice to have Editorial/publication experience (print or digital magazines) Motion or illustration You already make things with generative tools Logistics Freelance/contract, part-time to start, with room to grow Fully remote, anywhere. No travel required (though you're always welcome in SF) To apply Send your portfolio. We care about taste, range, and point of view.

At Unsplash we’re enabling everyone to create by making visuals easily accessible to all creators, both big and small. Today, Unsplash powers more people and products than any other visual search engine in the world. Our team builds unsplash.com, Unsplash for iOS, and the Unsplash API, directly powering over 10,000+ applications including: Medium, BuzzFeed, Facebook, Squarespace, Google, Trello, and Square. We build tools and features for both the free Unsplash library and the premium Unsplash+ library—a subscription product that supports Unsplash and the community of contributors. We’re depended on every day as a fundamental building block in the creative process, allowing anyone, from students to award-winning creators, access to high-quality, usable imagery. Our team is made up of people who enjoy making things people love. We care about details and we care about quality. We do more with less. We’re open and transparent about everything we do, both internally and externally.

At Unsplash we’re enabling everyone to create by making visuals easily accessible to all creators, both big and small. Today, Unsplash powers more people and products than any other visual search engine in the world. Our team builds unsplash.com, Unsplash for iOS, and the Unsplash API, directly powering over 10,000+ applications including: Medium, BuzzFeed, Facebook, Squarespace, Google, Trello, and Square. We build tools and features for both the free Unsplash library and the premium Unsplash+ library—a subscription product that supports Unsplash and the community of contributors. We’re depended on every day as a fundamental building block in the creative process, allowing anyone, from students to award-winning creators, access to high-quality, usable imagery. Our team is made up of people who enjoy making things people love. We care about details and we care about quality. We do more with less. We’re open and transparent about everything we do, both internally and externally.

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as a Sales Development Representative to power Qonto's inbound growth in Germany. As Qonto's first SDR for Germany, you will own inbound lead qualification and demo booking for our Small Business segment, freeing our Account Executives to focus on closing and onboarding, and you will build the playbook that shapes how this function scales across our markets. This is a founding role. You will not inherit a process, you will define it. 👩‍💻🧑‍💻 As an SDR at Qonto, you will Be the first point of contact for every inbound lead, qualifying fast and turning conversations into booked demos for our Account Executives Build real rapport with German decision-makers (CEOs, CFOs) from the very first call, understanding their business before handing them off to