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About the Team The Early Access Program (EAP) team leads high-impact alpha programs at the intersection of customers, Product, Research, Engineering, GTM, Security, Legal, and launch teams. We partner with customers to test emerging capabilities with real-world use cases, surface actionable insights, and support launch decisions. Our team is made up of builders who learn quickly, collaborate deeply, create clarity in ambiguity, communicate openly, and iterate constantly. About the Role We’re hiring an Early Access Deployment Engineer to lead technical engagements with customers who are leveraging our frontier capabilities to solve real-world use cases. You will work at the earliest—and often messiest—stage of development, when capabilities are still unclear, tooling and processes are evolving, and the path from promising technology to a valuable real-world application has yet to be defined. You will be a hands-on builder, problem solver, and technical partner to customers and our research/product team. You’ll push beyond initial assumptions, identify high-value use cases, prototype solutions, design useful evaluations, and troubleshoot what is and is not working. Managing multiple customer engagements at once, you will help customers navigate ambiguity and difficult technical decisions while translating their experience into clear, actionable feedback for Research and Product. You will also own the end-to-end execution of early access programs—from onboarding customers, supporting live experimentation, synthesizing findings, and informing launch decisions. You’ll collaborate deeply with Research, Product, Engineering, Applied Evals, GTM, Legal, Security, Marketing, and other launch partners to create clarity, manage risk, and keep programs moving through changing conditions. Success in this role means turning frontier capabilities into real-world customer value and high-quality research signals. You will develop reusable technical approaches from early deployments,

About the Team The Legal team is building the next generation of AI-powered products and experiences for the legal industry. We are exploring how advanced AI systems can transform legal workflows, improve access to information, and enable legal professionals and organizations to work more effectively. As a founding member of the Legal engineering team, you will help define the technical foundation for this new product area from the earliest stages. You’ll operate at the intersection of AI, product, and real-world legal workflows—identifying opportunities, building prototypes, and turning emerging ideas into scalable products that can create meaningful impact. We operate with a startup-like mindset inside OpenAI: small teams, rapid iteration cycles, and a willingness to explore bold ideas, learn quickly, and adapt based on user feedback. Our goal is to build products that meaningfully improve how legal professionals work while leveraging OpenAI’s cutting-edge models and infrastructure. About the Role As a Founding Full-Stack Software Engineer on the Legal team, you will help imagine, build, and scale new AI-powered products for the legal industry. You’ll work across the stack to design intuitive user experiences, build robust backend systems, and create the foundations for products used by legal professionals and organizations around the world. You’ll have significant ownership from the earliest stages—working closely with product, design, research, and go-to-market partners to understand customer needs, shape product direction, and deliver high-impact solutions. This includes rapidly prototyping new concepts, building production-quality applications on top of OpenAI’s platforms, and developing new technical approaches when existing systems are not sufficient. We’re looking for engineers who thrive in ambiguity, have strong product instincts, and enjoy building from 0→1. You should be comfortable moving quickly, making thoughtful technical decisions, and taking owner

About the Team OpenAI’s HLS AI Success Engineering team partners with the world’s most ambitious healthcare and life sciences organizations to translate cutting edge AI into real patient outcomes. We guide customers from first deployment through scaled enterprise adoption. Our work spans technical integration and enablement, workflow transformation, and sustained program and product delivery. Our customers range from fast-growing healthcare and life sciences innovators to the world’s largest biopharma, medical technology, healthcare provider, payer, and research organizations. Every engagement is an opportunity to shape how AI accelerates scientific innovation, transforms healthcare delivery, and improves patient outcomes.This role sits at the center of our mission. About the Role The AI Success Engineer role is the primary post-sales point of contact for OpenAI’s most important customers. You are responsible for driving account health and adoption, ensuring technical readiness, identifying new use cases, and delivering measurable value to our customers with OpenAI’s ambitiously growing platform. This role blends technical depth, program management, customer advisory, and product influence. You will partner deeply with customer teams, map workflows, lead configuration, oversee deployment plans, and guide customers toward high impact use cases that showcase the full value of our platform. You will work closely with Sales, Solutions Architecture, Product, and Research to ensure the customer experience is connected and successful across every touchpoint. Success in this role means accelerating adoption, increasing customer activation depth, guiding strategic use cases that get to production, and helping customers demonstrate tangible impact. This role is based in San Francisco or NYC, with a hybrid schedule of 3 days per week in the office, or can be performed remotely from anywhere in the U.S. We also provide relocation support for new employees. In this role, you wil

About the Team OpenAI’s HLS AI Success Engineering team partners with the world’s most ambitious healthcare and life sciences organizations to translate cutting edge AI into real patient outcomes. We guide customers from first deployment through scaled enterprise adoption. Our work spans technical integration and enablement, workflow transformation, and sustained program and product delivery. Our customers range from fast-growing healthcare and life sciences innovators to the world’s largest biopharma, medical technology, healthcare provider, payer, and research organizations. Every engagement is an opportunity to shape how AI accelerates scientific innovation, transforms healthcare delivery, and improves patient outcomes.This role sits at the center of our mission. About the Role The AI Success Engineer role is the primary post-sales point of contact for OpenAI’s most important customers. You are responsible for driving account health and adoption, ensuring technical readiness, identifying new use cases, and delivering measurable value to our customers with OpenAI’s ambitiously growing platform. This role blends technical depth, program management, customer advisory, and product influence. You will partner deeply with customer teams, map workflows, lead configuration, oversee deployment plans, and guide customers toward high impact use cases that showcase the full value of our platform. You will work closely with Sales, Solutions Architecture, Product, and Research to ensure the customer experience is connected and successful across every touchpoint. Success in this role means accelerating adoption, increasing customer activation depth, guiding strategic use cases that get to production, and helping customers demonstrate tangible impact. This role is based in San Francisco or NYC, with a hybrid schedule of 3 days per week in the office, or can be performed remotely from anywhere in the U.S. We also provide relocation support for new employees. In this role, you wil

About the Team The IT organization is a cohesive team that improves security, productivity, and user experience for everyone at OpenAI. We build and operate the technology foundation that enables every employee to work securely, efficiently, and with high velocity from day one, helping OpenAI remain the most secure and productive AI lab in the world. Our work spans building and maintaining reliable networks, identity and access systems, secure client platforms, and intuitive automation and self-service tools. We also support the full employee journey through smooth onboarding, well-managed hardware and logistics, and responsive global support. As OpenAI grows, we design the technology that powers our offices and keeps collaboration seamless across locations. Through strong security, scale, and simplicity, we enable teams to do their best work. About the Role As a Product Manager, you will lead vision, strategy, and execution for internal systems and platforms that enable secure, reliable, and efficient operations. You will translate technical and operational needs into clear product roadmaps, working closely with IT, engineering, security, and compliance to build scalable, intuitive, and resilient products that remove friction and improve productivity across the company. You are systems-minded, pragmatic and iterative. You thrive in ambiguity, move quickly with good judgment, and learn through iteration and usage data. You understand how internal systems fit together end-to-end and design solutions that balance usability, scale, and security. This role is based in our San Francisco HQ and requires in-office presence. We utilize a hybrid work model with 3 days in the office per week In this role, you will: Set direction and drive alignment Define and evolve product vision and roadmaps for core internal systems and platforms Ensure tools enable productivity, scale securely, and deliver a seamless employee experience Align priorities across IT, engineering, security, w

About the role We are building a higher education researcher motion that helps funded labs adopt OpenAI across core research workflows. This role will develop relationships with principal investigators, researchers, research software engineers, research computing teams, and university technology leaders, then translate high-value use cases into sustained Pro, Codex, API, and ChatGPT Edu usage. This is a hybrid business development and program management role. You will identify and qualify priority labs, design phased access and fellows programs, run pilots, remove technical and institutional blockers, and create repeatable paths from individual researchers to lab- and institution-level adoption. Additionally, this role will launch and manage a community of researchers with events, communications and support. In this role, you will: Build a pipeline of funded labs, research centers, and technical champions at priority R1 universities; qualify opportunities based on workflow value, funding path, influence, and expansion potential. Run discovery with researchers and university stakeholders to understand workflows, data and security needs, procurement constraints, and success criteria. Design and operate phased access and fellows programs, including eligibility, selection, offer mechanics, onboarding, office hours, community programming, and pilot goals. Translate research workflows into effective use of Pro, Codex, API, and ChatGPT Edu in partnership with Solutions, Product, and Education account teams. Manage pilots end to end, remove trust, funding, and technical blockers, and drive measurable activation, retention, and expansion. Turn early usage into product feedback, workflow documentation, peer proof, case studies, and repeatable enablement. Build clear handoffs and expansion paths from researcher to lab to institution; track fellow selection, activation, retained usage, workflow proof, conversion, and expansion. You might thrive in this role if you: Relevant exp

About the Team OpenAI’s User Operations team shepherds our customer’s adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are looking for a leader to build and scale our Support Engineering team, which will collaborate directly with our strategic enterprise accounts, our product and engineering teams, as well as our field teams to solve some of the most difficult technical problems faced by our customers. You will lead one of the best technical troubleshooting teams at OpenAI, and our customers and Engineering teams will look to you for technical guidance in addressing the most technically difficult issues in our environment. You will play an integral role in building knowledge within the team and be part of strategic initiatives for organizational and process improvements. Working directly with our most strategic customers - You will be crucial to the success of the most innovative, disruptive, and high-scale AI solutions being built with the OpenAI platform. This team will handle high difficulty situations and issues. The team will be global, providing 24x7 technical coverage for our customers. This will be an opportunity to build this new team from first principles - your leadership will determine the future of this organization. The ideal candidate will have a combination of technical capabilities mixed with strong leadership and systems building strength. This role is based in San Francisco, CA. We use a hybrid work model of 3 days

About the Team The Personality & Model Behavior team, within OpenAI’s broader Personal AGI team conducts research on how to shape personalities and guide the behavior of models. We think about topics such as emotional intelligence, reasoning, and how models interact thoughtfully with users. We’re particularly interested in understanding how individual users want ChatGPT to behave, and creating personalized models that feel uniquely tailored to each user. We integrate this research into ChatGPT and other OpenAI products that are used by hundreds of millions of users. About the Role We're looking for individuals with strong ML engineering skills and research experience, especially with novel and highly capable models, and in areas like reinforcement learning and reward modeling. An ideal candidate is passionate about product-driven research. In this role, you will: Conduct research around personalization, personality, and model behavior by leveraging and developing tools such as synthetic data, reward modeling, and reinforcement learning. Build robust evaluations and model training pipelines to facilitate our research. Innovate new post-training methods. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. You might thrive in this role if you: Have a deep understanding of machine learning and its applications. Have prior knowledge in training and optimizing models and building evaluations. Are willing to dive into large ML codebases to debug issues. Thrive in dynamic and technically complex environments. Have a track record of delivering innovative, out-of-the-box solutions to address real-world constraints. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through o

About the Role As Enterprise Sales Manager, Banking, you will build and lead a team of Account Directors focused on driving strategic growth across the world’s largest banking institutions. You’ll be a hands-on front-line leader responsible for helping your team navigate complex enterprise sales cycles, deepen executive relationships, and drive adoption of OpenAI’s platform across highly regulated banking environments. This role will shape how OpenAI partners with global banks as they rethink productivity, operations, customer engagement, risk management, and software development through AI. You will help define the GTM strategy, operating model, and industry playbook for one of OpenAI’s most strategic verticals. Key Responsibilities Recruit, develop, and lead a high-performing team of Account Directors focused on large enterprise banking institutions across North America. Create a strong coaching culture with frequent deal reviews, account strategy sessions, ride-alongs, and structured 1:1s that elevate team performance. Define and refine the GTM strategy for banking, including account prioritization, executive engagement strategy, and territory planning. Drive disciplined pipeline generation, forecasting accuracy, and operational rigor across a complex enterprise sales motion. Guide teams through highly consultative, multi-stakeholder opportunities involving technology, security, compliance, legal, and procurement stakeholders. Help customers translate AI and API capabilities into measurable business outcomes across banking use cases such as employee productivity, customer operations, risk and compliance, software engineering, knowledge management, and workflow automation. Lead teams selling into highly regulated environments with a deep understanding of banking-specific risk, governance, and data security considerations. Partner closely with Product, Solutions Architecture, Technical Success, Legal, Security, and Finance to help customers successfully deploy AI a

About the Team The Cooperative AI team is scaling to devices and embedded operations and user experiences. Our model-powered scaled workforce and knowledge system are moving on to the edge and powering our devices and edge experiences. By leveraging OpenAI’s state-of-the-art models and technologies, in production and in the lab, we develop systems that reason and work autonomously with customers and with our workforce responsible for operational work. We carry real workloads for critical systems across finance, sales, customer support, integrity, product insights, internal operations, and now devices to drive insights into product and industry. We partner closely with internal teams and external customers globally, operating in a hyper-fast feedback loop where many of our users are just a few steps away. This proximity allows us to iterate quickly, validate impact in real time, and accelerate industry impacting learnings and systems builds. We are a highly multidisciplinary, self-contained team focused on transforming the workplace via smart systems, knowledge, scalable and reliable primitives that apply world-class AI capabilities across domains. Our mission is to learn fast and transform how humans collaborate with AI at scale. About the Role We are looking for a Technical Lead Manager to lead a team of engineers building AI-native embedded experiences and operations-forward systems. In this role, you will perform both hands-on technical leadership and small team management. You will drive business outcomes, architecture and technical strategy for complex systems, contribute directly to implementation, and help grow a high-performing team. You will work closely with internal stakeholders to understand operational challenges, identify high-leverage opportunities for automation, and deliver solutions that create measurable impact. This role is ideal for someone who enjoys moving between technical design, coding, mentoring engineers, and working directly with users t

About the Team The Integrity team builds the systems OpenAI uses to understand, prevent, and respond to misuse across our products. We partner with Product, Policy, Safety Systems, User Operations, Security, Legal, Privacy, OpenAI for Government, and research teams to turn policy and threat models into product controls, review workflows, measurement systems, and enforcement paths. About the Role We are hiring a Senior Engineering Leader for Integrity's engineering efforts for Sensitive Deployments where model capabilities, customer requirements, deployment environments, privacy considerations, and misuse risks raise the operating bar significantly. These include hyperscaler and government deployments and other high-stakes environments, regulated and high-trust enterprise settings, zero data retention and privacy-constrained deployments. The workloads are increasingly agentic where harm can emerge across a sequence of actions rather than a single prompt. The Sensitive Deployments Engineering Manager will focus on high-consequence use cases relevant to government deployments and broader deployment-readiness questions for high-risk domains (e.g., healthcare), while building reusable Integrity capabilities for agentic detection and enforcements in these environments. We're looking for a hands-on engineering leader to guide a team of senior engineers working on OpenAI's most critical deployments. They will lead both the people and technical execution of the team: hiring and developing engineers, setting a high technical bar, and driving ambiguous, high-priority initiatives from early problem definition to durable production outcomes. They will partner closely with Product, Research, Security, Global Affairs, Sales, Solutions, and customer technical teams, while going deep on architecture, infrastructure, and model behavior when needed. In this role, you will: Lead and grow a team of engineers responsible for complex, high-impact deployments of OpenAI technology in sensit

About the Team The AI Deployment Engineering team is responsible for ensuring the safe and effective deployment of Generative AI applications for developers and enterprises. We act as a trusted advisor and thought partner for our customers, working to build an effective backlog of GenAI use cases for their industry and drive them to production through strong technical guidance. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are seeking a technically proficient, business-minded AI Deployment Engineer to help push the frontier of advanced AI with our strategic startup customers. You'll work with some of the most exciting AI startups in the world, guiding them through ideation, development, delivery, and scaling to accelerate and maximize the value of what they build on our platform. You will have the opportunity to work on the most novel and creative use cases being built on our API, serving as a critical partner in collecting and delivering high-fidelity product and model feedback internally. You will collaborate closely with Sales, Solutions Engineering, Applied Research, and Product teams, and you will report to the Startups Solutions Architecture Lead. This role is based in Tokyo. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Partner closely with strategic startup customers as their technical thought partner to build novel applications on our API, helping them rapidly move from ideation to scale. Provide proactive guidance to maximize business impact and accelerate application development. Experiment and prototype alongside customers, demonstrating practical use cases. Contribute to open-source resources and scale the function by sharing knowledge, codifying best practices, and publishing useful resources. Synthesize and deliver valuable feedback to the Product and Research

About the Team OpenAI, in close collaboration with our capital partners, is building the world's most advanced AI infrastructure ecosystem. The Scaling Analytics team serves as the data backbone for this effort, enabling leaders and operators to make informed decisions across infrastructure deployment, hardware operations, supply chain, capacity planning, and site execution. As OpenAI’s Industrial Compute expands across an increasing number of global data center campuses, the complexity of managing infrastructure capacity, hardware health, supply flows, and operational performance continues to grow. Scaling Analytics develops the data models, pipelines, metrics, and reporting systems that transform fragmented operational data into actionable insights, helping OpenAI operate infrastructure at unprecedented scale. About the Role We are seeking a Data Engineer to help build and scale the analytical foundations that power OpenAI's infrastructure organization. This individual will partner closely with Hardware Operations, Capacity Planning, Supply Chain, Infrastructure Delivery, Finance, and Engineering teams to create reliable data products that support critical operational and strategic decisions. Today, much of the team's expertise is concentrated within several highly specialized domains including hardware health, GPU attribution, and supply analytics. As Stargate grows and new sites come online, the demand for analytics support continues to expand across both existing and emerging problem spaces. This role will increase the team's ability to move quickly, reduce operational bottlenecks, and provide additional depth across critical infrastructure analytics functions. The ideal candidate combines strong data engineering fundamentals with an ability to navigate ambiguous operational environments, translating complex infrastructure problems into scalable data solutions that improve visibility, decision-making, and execution. Key Responsibilities Design, build, and maint

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Enterprise Platform team builds the systems that help our GTM teams bring OpenAI products to customers at scale. This role sits close to our emerging ads business, partnering with Ads Sales, Operations, Product, Finance, Legal, and Engineering to create reliable workflows for advertiser lifecycle, campaign readiness, approvals, and revenue operations. About the role Our GTM team helps customers understand the transformational potential of OpenAI’s models, and our internal systems should make that work faster, cleaner, and more intelligent. We’re looking for a Salesforce Ads Systems Engineer to design and build the Salesforce foundation for our ads business. You’ll partner with Ads Sales, Ads Operations, Product, Finance, Legal, and data teams to turn complex advertiser and campaign workflows into scalable, auditable systems. This is an execution-heavy, builder role. The primary charter of this role is ads GTM systems: advertiser account and opportunity workflows, campaign/order readiness, approvals, integrations, and automation that keep ads motions moving cleanly from pipeline through launch, billing, measurement, and reporting. In this role, you'll: Build Salesforce solutions for ads GTM : Develop user experiences, objects, automations, and guardrails that help Ads Sales and Operations manage advertisers, opportunities, insertion orders, campaign readiness, approvals, and launch handoffs with high data quality. Engineer integrations across the ads stack : Connect Salesforce with ads platforms, product catalogs, pricing/rate-card systems, data warehouses, billing tools, measurement workflows, CLM, and e-signature systems so advertiser and campaign data stays accurate and audit

About the Team The Applied Foundations team at OpenAI is dedicated to ensuring that our cutting-edge technology is not only revolutionary but also secure from a myriad of adversarial threats. We strive to maintain the integrity of our platforms as they scale. The Applied Foundations team is at the front lines of defending against financial abuse, scaled attacks, and other forms of misuse that could undermine the user experience or harm our operational stability. Integrity Foundations provides the core building blocks and infrastructure for this work. About the Role At OpenAI, our mission is to advance AI in a way that is safe, reliable, and aligned with broad societal values. The applied foundations role is crucial for maintaining the trustworthiness of our platforms. You will be pivotal in developing robust defenses against a spectrum of adversarial behaviors that threaten our ecosystem. In this role, you'll work with our entire engineering team to design and implement systems that detect and prevent abuse, promote user safety, and reduce risk across our platform. You'll be at the forefront of our efforts to ensure that the immense potential of AI is harnessed in a responsible and sustainable manner. In this role, you will: Develop and enhance systems to detect and prevent various forms of abuse including financial fraud, botting, and scripting. Collaborate with cross-functional teams to design solutions that protect against and mitigate adversarial attacks without compromising user experience. Assist with response to active incidents on the platform and build new tooling and infrastructure that address the fundamental problems. You might thrive in this role if you: Have at least 3 years of professional software engineering experience. Have experience setting up and maintaining production backend services and data pipelines. Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed. Are self-directed