Solutions Consultants Manager in Japan

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About The Role: The Solutions Consultant Manager is the person who makes our GTM motion real on the ground. As an in-region leader directly managing a team of Solutions Consultants, you'll own your team's full commercial output—new logo, expansion, and renewals—and be accountable for both the results and the quality of execution that produces them. This isn't a traditional pipeline-management role. The best SC Managers are coaches first: they know what a great first meeting looks like, can watch a live build and tell a rep exactly what to change, and build the operating rhythm and inspection cadence that makes consistent execution possible across the team. If you're a builder who loves developing people as much as winning deals—and you want to lead a regional team in a go-to-market model that's genuinely new—this is the role. What You'll Achieve: Own the commercial performance of your team across new logo ARR, expansion ARR, and UBP outcomes—accountable for both the headline numbers and the quality of execution that drives them Coach SCs on the GTM builder motion: what great looks like in a first meeting (workflow diagnosis, current

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About The Role: We're looking for a Head of Enterprise Segment, Japan to lead Notion's Enterprise GTM motion in Japan as we evolve how we sell, build, and deliver outcomes for our largest customers. This is a senior second-line leadership role, leading leaders and teams across the Enterprise segment, with accountability for new logo acquisition, expansion, renewals, and the quality of execution that produces durable customer outcomes. This person will play an integral role in scaling Notion's evolving GTM motion in Japan. You'll help define what great looks like for the Enterprise segment: how teams identify the right accounts, create urgency with executives, diagnose workflows, run compelling first and second meetings, deliver live builds and value narratives, and hand customers off into adoption with clarity. This is not a traditional pipeline-management role. The best leaders in this motion are coaches first: they can inspect the quality of a customer conversation, watch a live build or deal review, and tell a manager or IC exactly what to change. As part of the Japan GTM leadership team, you'll be instrumental in helping define o

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma’s Solutions Consulting team is comprised of a group of talented, dynamic, creative, and technical professionals. The team sits within Sales and helps to successfully secure new customers and expand our existing customer base by demonstrating the value of the Figma platform and painting the vision of what is technically possible. We are looking for a Manager, Solutions Consulting to lead our Japan Solution Consulting team. As a cross-functional leader, you will collaborate closely with Sales, Product, Customer Experience, Partners, and Support teams to drive consultative strategies that unlock customer value and accelerate growth. With Figma rapidly innovating, this position offers the exciting challenge of scaling the Solutions Consulting function and contributing to the evolution of our enterprise go-to-market motion. What you’ll do at Figma: Lead, hire, and motivate a diverse team of Solutions Consultants Participate in customer and prospect meetings alongside your team Assist in continual training and development, including mentorship, hiring, and career growth Work cross-functionally to help define and execute our technical pre- and post-sales strategy Build and implement programs that help scale our Solutions Consultants and drive greater impact for our customers We'd love to hear from you if you have: 3+ years as a frontline manager leading Solutions Consultants or Sales Engineers, with direct accountability for team performance, coaching, and feedback. 8+ yea

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About The Role: We’re looking for an experienced Go-To-Market (GTM) Recruiter in Tokyo to partner closely with our Japan leadership team to attract, engage, and close top talent from an array of backgrounds. In this role, you’ll help build our Japan organization in a high-ownership, high-growth environment. We will look to you to advise and consult with hiring managers and interviewers, proactively source and engage future Notinos, and design a rigorous hiring processes while ensuring a delightful candidate experience. What You'll Achieve: Own the Japan recruiting process for GTM roles, primarily for Solutions Consultants (direct sales) and other GTM roles. Operate autonomously across the end-to-end cycle, from direct sourcing and screening through close, while ensuring a thoughtful candidate experience at every step. Run role kick-off meetings, define profiles, and align interview plans and scorecards to drive consistent, high-quality decisions. Utilize internal hiring metrics and external market data to proactively propose recommendations and solutions to leaders. Drive our diversity and inclusion strategy forward, with a heavy emp

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity New Relicのソリューションをお客様にお届けするSolutions Consultantを募集しています。テクニカルセールスに熱意を持つコンサルタントやプリセールスエンジニア、あるいはデベロッパーだけどお客様と話す機会が多いという方は大歓迎です。New Relicには技術的に優秀なエンジニアを優秀なSolutions Consultant に転向させた実績がありますので、セールス寄りの経験が浅く、このポジションへのフィットに心配な方でもご安心ください。オンボードのためのトレーニングも揃っています。 Solutions Consultantの主な業務は、New Relicの営業、Technial Account Manager、 Technical Support Engineerやマーケティングチームなどと共に、クラス最高のNew Relicソリューションをお客様のビジネスに効果的に活用頂くためのご提案や、素晴らしい機能をきちんと活用して頂くための技術的な支援することです。 当社のSolutions Consultantとして、さまざまな業界やシステムに対する技術的なサポートをすることで、お客様のビジネスニーズや市場動向を把握することができます。当社の持つSaaSソリューションの販売に関する豊富な知見や、セールスサイクルの全フェーズを理解するとともに、現場のセールスをサポートするSolutions Consultantを求めています。他のSolutions Consultantや製品チームと協力して、お客様のITインフラストラクチャやソフトウェアアーキテクチャを理解すると共に、お客様のビジネスニーズを解決するソリューションを作成し、New Relicのソリューションがリアルタイムでこうしたニーズにどのように対応しているかを確認していきます。 What you'll do お客様にNew Relicソリューションの価値が伝わるよう、New Relicコンサルティングの知識を提供する New Relicのソリューション、お客様の要件に関連した価値を明確に説明したカスタマープレゼンテーション作成や、説得力のある顧客向け概念実証デモを構築し提示する New Relicソリューションを広めるために、イベント登壇や技術資料の作成、トレーニングなどを提供する New RelicのSales、Solution Consultant、Technical Account Managerと商談機会について協働する 責任感が強く、大胆で、本格的であり、熱意があり、首尾一貫している、など企業としてのコアバリューの順守は不可欠です。 This role requires プロジェクトまたは営業活動などで顧客との対応経験があり、 Pre-sales Engineer、技術系Consultant/Architect、システム運用管理者、Software Developerなどで3年以上の経験があること 最新技術に興味があり、自ら手を動かしてキャッチアップしている 運用監視やシステム管理設計などのアプリケーション/インフラ運用に関わる知識や経験、興味を持っている AWS、Azure、Google Cloudなどのクラウドプラットフォームの経験 Slackやメールなどで海外メンバーと文章でやり取りできるレベルの英語の読み書き Bonus points if you have Java、PHP、.NET、Rub

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity New Relicでは現在、当社の成長を支える中核メンバーとして、シニアテクニカルサクセスマネージャー（Sr Technical Success Manager）を募集しています。SREやソフトウエア開発エンジニア、インフラエンジニアなど複数のエンジニアリングロールの方々と日々ディスカッションをしていたり、統括するCTOやテックリードの方々と技術的なコミュニケーションを行う機会が多い方は大歓迎です。サービス開発/運用を実際に行っているメンバーが多く、現場での経験がすぐに役立つロールのため、社外の接客の経験が浅い場合でもご安心ください。オンボードのためのトレーニングも揃っています。 Technical Success Managerの主な業務は、New Relicの営業、Solutions Consultant、 Technical Support Engineerやマーケティングチームなどと共に、クラス最高のNew Relicソリューションをお客様のビジネスに効果的にご利用いただくためのご契約後の活用促進や業務改善の支援を行うことです。また、既存のお客様の活用状況を分析し、様々な社員がデータドリブンで動けるた、めの環境整備も行っています。 当社のTechnical Success Managerとして、さまざまな業界やシステムに対する技術的なサポートをすることで、多種の技術やお客様のビジネスニーズ、市場動向を把握することができます。ご契約後のお客様の成長を助けながら信頼関係を築き、お客様の成功とビジネス業績の改善を好循環で回していくというカスタマーサクセスの本質を体現するエキサイティングなキャリアを築くことが可能です。当社には、これまでの活動を通じて培われた豊富な成功実績とノウハウがあります。お客様と密接に関わりながら、共に目標を追求することに情熱をお持ちの方のご応募を、心よりお待ちしております。 What you'll do お客様のオンボーディング、ユーザー環境への適用、そして継続的な利用を確実なものとし、お客様を成功へ導きます。 New Relic の製品とサービスの全ての面で技術的なリーダーシップを発揮します New Relic を利用したリアルタイムパフォーマンスの問題解決をできるようにお客様のトレーニングを支援します お客様の状況を見ながらサービス解約のリスクを特定し、そのリスクを排除するために積極的に取り組みます 他の Technical Support Engineer や Solution Consultant, Sales などと連携してお客様の問題を迅速に解決します お客様の声を拾い、New Relic がより良いサービスを提供するために内部にフィードバックを伝えます 特定の業務ドメインのスペシャリストとして業界固有の課題においてチームメンバーを牽引し、個人およびチームの潜在能力の追求と拡大を促進します。計画的な能力開発を提供し、全員が最高の仕事ができる機会を確保します。 This role requires アプリケーションを業務で設計・開発した経験がある（バックエンド and/or フロントエンド） AWS、Azure、GCPなどのパブリッククラウドサービスを利用したシステム構築を業務で経験したことがある 本番等で稼働するシステムのトラブルシュートを業務でしたことがあり、問題検知から恒久対応までのトラブル管理全般を行ったことがある 顧客または社内の他部門のステークホルダーに対

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About The Role Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn AI ambition into working systems inside Notion. You’ll own workflow adoption, value delivery, and renewal outcomes for a book of named accounts, with a focus on customers that are flat, at-risk, or need a stronger path to measurable impact. You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue. If you’re someone who loves helping customers build workflows that solve real business problems—and you want to work at the intersection of AI, productivity, customer value, and revenue impact—this is the role. What You'll Achieve Drive workflow adoption and value realization for a book of named accounts ensuring your customers know how to deliver outcomes with Notion Contribute directly to NRR with predictable renewal and expansion pipeline and proactive product adoption for you

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About The Role Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn AI ambition into working systems inside Notion. You’ll own workflow adoption, value delivery, and renewal outcomes for a book of named accounts, with a focus on customers that are flat, at-risk, or need a stronger path to measurable impact. You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue. If you’re someone who loves helping customers build workflows that solve real business problems—and you want to work at the intersection of AI, productivity, customer value, and revenue impact—this is the role. What You'll Achieve Drive workflow adoption and value realization for a book of named accounts ensuring your customers know how to deliver outcomes with Notion Contribute directly to NRR with predictable renewal and expansion pipeline and proactive product adoption for you

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About The Role Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As an Outcomes Architect, you’ll be the build-beside partner who helps customers turn AI ambition into working systems inside Notion. You’ll own workflow adoption, value delivery, and renewal outcomes for a book of named accounts, with a focus on customers that are flat, at-risk, or need a stronger path to measurable impact. You’ll partner closely with Solutions Consultants on account strategy, expansion qualification, and planning, while directly shaping outcomes that strengthen customer partnerships and contribute to predictable revenue. If you’re someone who loves helping customers build workflows that solve real business problems—and you want to work at the intersection of AI, productivity, customer value, and revenue impact—this is the role. What You'll Achieve Drive workflow adoption and value realization for a book of named accounts ensuring your customers know how to deliver outcomes with Notion Contribute directly to NRR with predictable renewal and expansion pipeline and proactive product adoption for you

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About The Role Notion is rebuilding its go-to-market motion around a workflow-first, builder-led model—and the BDR is at the front of it. As a Business Development Rep, you'll be the force that turns the right accounts into the right conversations. You'll partner closely with Solutions Consultants to identify and target companies that are ready to rethink how they work—and your job is to get them in the room. This isn't generic pipeline work: you're qualifying for workflow-first, build-ready opportunities that set SCs up to win. If you're competitive, curious, and energized by outbound that actually means something, this is the role for you. What You'll Achieve Generate qualified, workflow-first pipeline by identifying and targeting high-potential accounts in your assigned book, partnering with your sellers on account and outbound strategy Run multi-channel outbound campaigns—email, phone, LinkedIn, and events—to create urgency and secure first meetings with the right decision-makers Conduct initial qualification to ensure meetings handed to sellers are "ready to build," not just "ready to talk"—validating ICP, intent, and workflow f

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About The Role Notion is reimagining how enterprise software is sold and the Solutions Consultant is the cornerstone of that model. As a SC, you’ll own the full customer journey: from first meeting through workflow design, commercial close, workflow implementation, expansion & renewal planning. You are the single owner of your accounts, accountable for ensuring what you sell actually gets realized. You’ll build live in front of customers, translate workflow designs into commercial outcomes, and be a trusted partner with genuine continuity across the entire relationship. If you’re a builder who loves to sell—and you want to work at the intersection of AI, productivity, and enterprise—this is the role. What You'll Achieve Own the full customer lifecycle—new logo, expansion, and renewal—as the single account owner for your book of business, with responsibility for ensuring credits sold translate into credits consumed Design and build workflow solutions live with customers: the discovery is the demo, not the slide deck—you’ll run discovery, design current-to-future-state workflow architecture, and co-build in Notion with the customer

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About The Role Notion is reimagining how enterprise software is sold and the Solutions Consultant is the cornerstone of that model. As a SC, you’ll own the full customer journey: from first meeting through workflow design, commercial close, workflow implementation, expansion & renewal planning. You are the single owner of your accounts, accountable for ensuring what you sell actually gets realized. You’ll build live in front of customers, translate workflow designs into commercial outcomes, and be a trusted partner with genuine continuity across the entire relationship. If you’re a builder who loves to sell—and you want to work at the intersection of AI, productivity, and enterprise—this is the role. What You'll Achieve Own the full customer lifecycle—new logo, expansion, and renewal—as the single account owner for your book of business, with responsibility for ensuring credits sold translate into credits consumed Design and build workflow solutions live with customers: the discovery is the demo, not the slide deck—you’ll run discovery, design current-to-future-state workflow architecture, and co-build in Notion with the customer

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. What You'll Achieve Own the full customer lifecycle—new logo, expansion, and renewal—as the single account owner for your book of business, with responsibility for ensuring credits sold translate into credits consumed Design and build workflow solutions live with customers: the discovery is the demo, not the slide deck—you’ll run discovery, design current-to-future-state workflow architecture, and co-build in Notion with the customer Partner with BDRs on target account planning and co-own the outbound motion for your book, running direct outreach to priority stakeholders alongside BDR-sourced pipeline Navigate commercial sizing, proposal construction, procurement, legal, and security review to close deals with the right scope, credits, and implementation path Guide customers through early implementation with a clear adoption plan and handoff to Outcomes Architects for ongoing multi-workflow expansion Partner with Outcomes Architects (OA) on onboarding, adoption plans, expansion strategies, and renewal execution—owning the commercial arc while OAs drive day-to-day workflow adoption Skills You'll Need to Bring Experience in selling tec

MongoDB Pre-Sales Solutions Architects are technical business advisors who help customers design, justify, and adopt reliable, scalable systems using MongoDB’s data platform. They own the technical strategy across complex opportunities—from discovery and qualification through architecture, proof of value, executive alignment, and successful adoption—and connect technical decisions to measurable business outcomes. You’ll partner closely with Account Executives, Sales Leadership, Customer Success, Professional Services, and ecosystem partners to shape multi-threaded account strategies, build champions, de-risk complex architectures, and drive expansion. You’ll serve as a trusted advisor to developers, architects, operations leaders, and business executives, helping organizations modernize legacy systems, build AI-powered applications, and realize measurable value from MongoDB. . We are looking to speak to candidates who are based in Tokyo for our hybrid working model. As an ideal candidate, you will have: Ideally 8 to 11 years of related experience in a customer facing role, with 5 to 7 years of experience in pre-sales with enterprise software Minimum of 3 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity Experience designing with scalable and highly available distributed systems in the cloud and on-prem Demonstrated ability to lead architecture reviews for complex, multi-component applications and platforms, identifying risks, evaluating trade-offs, and providing clear guidance to modernize, optimize, and de-risk the solution Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership Ability to partner with Sales Leadership and Account Executives on multi-threaded account and territory strategies, prioritize oppor

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As a Solutions Engineer for New Markets, you’ll be leading the technical discussion with our key prospects & customers in Japan, guiding customers toward clarity, feasibility, and alignment on the end-to-end solution. You’ll be an integral part of the Sales team, working both pre and post-sales to ensure technical fit and create innovative solutions for our customers. You will also serve as a bridge between our product development team and our customers, utilizing your strong communication skills to deliver pointed and actionable feedback that our product teams might use to ensure Vanta gets 1% better every day. This role will be based in our Tokyo, Japan office with a hybrid working model. What you’ll do as a Solutions Engineer at Vanta: Partner with pre and post sales to identify, qualify and drive net new, expansion and renewal opportunities Develop a deep understanding of our product capabilities, integrations, configurations messaging, partner ecosystem, and competitive landscape. Build and maintain strong technical partnerships with our customers via engaging product demonstrations, trials, and other communications Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors that may lead to renewals, expansion, and advocacy Influence Vanta’s strategy and product priorities to drive adoption and retention by being the voice of the customer Cultivate an environment of teamwork, openness, creativity, and continuous improvement Work cross-functionally to resolve customer business issues and work toward mutual goals Develop processes and workflows that allow us to build and scale