Specialist Marketing Strategy Jobs

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As a Technical Support Engineer (TSE), you’ll play a critical role in supporting our customers by resolving their most complex technical issues and serving as the final technical escalation point for our Technical Support Specialists (TSS). You’ll collaborate closely with our Support and Engineering teams to ensure we deliver a best-in-class customer experience while meeting our service SLAs. Our goal is to provide best-in-class Technical Support to our customers. Our team’s mission: “We make complex solutions seem simple, and are leaders in customer education”. We build strong partnerships with our customers through trust and transparency, for this reason our Technical Support Metrics are available publicly. What you’ll do as a Technical Support Engineer at Vanta: Provide technical support to Vanta customers through email, screen sharing, and chat, responding within established SLAs. Develop a deep understanding of Vanta’s product capabilities, integrations, configurations, messaging, and more. Own and resolve complex technical customers’ issues, while also partnering with Technical Support Specialists (TSS) on their most challenging cases as the final technical escalation point within the Support team. Demonstrate a strong sense of ownership and accountability for the overall customer experience. Clearly explain complex solutions to customers and document them for future use. Problem-solve and troubleshoot in a repeatable manner, documenting in our Support CRM to help identify trends. Create reproducible test cases and collaborate with Product and Engineering to improve the platform. Validate and escalate bugs to Engineering,

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role As a GRC Program Manager, you are the engine behind Palantir's Governance, Risk, and Compliance programs. You partner with compliance engineers, security teams, and developers to design and scale the processes that keep our Commercial, International, and US Government businesses operating at the highest regulatory standards. You track and stabilize projects, remove roadblocks, and anticipate stakeholder needs to free up our specialists to focus on the problems they are best equipped to solve.

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role As a GRC Program Manager, you are the engine behind Palantir's Governance, Risk, and Compliance programs. You partner with compliance engineers, security teams, and developers to design and scale the processes that keep our Commercial, International, and US Government businesses operating at the highest regulatory standards. You track and stabilize projects, remove roadblocks, and anticipate stakeholder needs to free up our specialists to focus on the problems they are best equipped to solve.

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role As a GRC Program Manager, you are the engine behind Palantir's Governance, Risk, and Compliance programs. You partner with compliance engineers, security teams, and developers to design and scale the processes that keep our Commercial, International, and US Government businesses operating at the highest regulatory standards. You track and stabilize projects, remove roadblocks, and anticipate stakeholder needs to free up our specialists to focus on the problems they are best equipped to solve.

Our Database Experience (DBX) Team A great MongoDB experience starts with great tools. The Database Experience team builds the libraries and tools that developers use day-to-day working with MongoDB. Our mission is to increase developer adoption, satisfaction and retention by providing a reliable, enjoyable interface for developers and other end-users. Our senior engineers are typically specialists in a particular programming language, but are capable of contributing to projects in other languages as well. For this role, we're looking for someone who will enjoy designing, writing, and supporting open source libraries for the Python ecosystem developers that use MongoDB. This is an opportunity to make a major impact at MongoDB as Python is one of the most popular runtimes for MongoDB users, and our driver has over 3 million daily pypi downloads. You might be right for this role if you... Have substantial experience writing high-quality software in Python Have extensive knowledge in Python tools and frameworks, scientific python and web development frameworks Have practical experience with AI/ML frameworks and technologies in Python, including large language models and agentic tools are a plus Have an interest in learning and staying up-to-date with Python ecosystem trends and best practices and incorporating them into your work Can make pragmatic design decisions, balancing tradeoffs such as usability, maintainability and delivery time Want to, or already do, participate in open source software development and communities, both online via e.g. GitHub and optionally through conferences and speaking engagements Communicate well, internally and externally, both verbally and in writing Enjoy collaborating with teammates, and mentoring junior engineers and interns Are self-motivated, organized, and have strong time management skills You'll be on the team responsible for... Developing and supporting the MongoDB Python drivers and subsidiary libraries ( PyMongo , Django Mon

Our Database Experience (DBX) Team A great MongoDB experience starts with great tools. The Database Experience team builds the libraries and tools that developers use day-to-day working with MongoDB. Our mission is to increase developer adoption, satisfaction and retention by providing a reliable, enjoyable interface for developers and other end-users. Our senior engineers are typically specialists in a particular programming language, but are capable of contributing to projects in other languages as well. For this role, we're looking for someone who will enjoy designing, writing, and supporting open source libraries for the Python ecosystem developers that use MongoDB. This is an opportunity to make a major impact at MongoDB as Python is one of the most popular runtimes for MongoDB users, and our driver has over 3 million daily pypi downloads. You might be right for this role if you... Have substantial experience writing high-quality software in Python Have extensive knowledge in Python tools and frameworks, scientific python and web development frameworks Have practical experience with AI/ML frameworks and technologies in Python, including large language models and agentic tools are a plus Have an interest in learning and staying up-to-date with Python ecosystem trends and best practices and incorporating them into your work Can make pragmatic design decisions, balancing tradeoffs such as usability, maintainability and delivery time Want to, or already do, participate in open source software development and communities, both online via e.g. GitHub and optionally through conferences and speaking engagements Communicate well, internally and externally, both verbally and in writing Enjoy collaborating with teammates, and mentoring junior engineers and interns Are self-motivated, organized, and have strong time management skills You'll be on the team responsible for... Developing and supporting the MongoDB Python drivers and subsidiary libraries ( PyMongo , Django Mon

Technical Services operates with a global footprint, maintaining a presence in key cities such as New York City, Toronto, Austin, Palo Alto, Vancouver, Sydney, Gurgaon (India), Tel Aviv, Dublin, and Buenos Aires. Our commitment to exceptional customer satisfaction is underpinned by a 24x7x365 'follow-the-sun' support strategy, executed by dedicated regional teams across the Americas, EMEA, and APAC. We are seeking a visionary leader to join the MongoDB Technical Services organization to oversee regional teams of MongoDB Premium Services Support Engineers. These specialists possess deep expertise in resolving challenges related to core database functionality and troubleshooting complex cloud environments to facilitate high-scale customer success. For this hybrid role, we are specifically interested in meeting candidates located in Palo Alto, CA or San Francisco, CA. Core Responsibilities of the Team Diagnosing and resolving performance issues: Identifying, troubleshooting, and fixing performance-related bottlenecks Advising on design and architecture: Providing technical guidance on architectural design, including replication and global data distribution, to ensure low latency, high availability, and compliance with data sovereignty requirements Serving as a customer advocate: Advising on upcoming roadmap features and articulating strong business cases to drive the swift resolution of critical issues Engaging in global collaboration: Partnering with regional peer teams and sharing account context to anticipate client needs before an event, ensuring a seamless and elevated level of global service Fostering a culture of continuous learning: Growing technical skills through training participation, maintaining industry awareness, and developing specialize

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We're looking for a collaborative and strategic Manager, HRIS to lead our Workday platform and a team of HRIS Specialists. In this role, you'll help shape how we leverage people technology by building scalable solutions, developing a high-performing team, and ensuring Workday continues to be a strong foundation for our people processes. You'll balance day-to-day operational excellence with longer-term improvements that help our systems and processes grow with the business. Success in this role requires deep Workday expertise, experience managing delivery across internal teams and external implementation partners, and the ability to establish effective processes for project intake, prioritization, sprint planning, and resource management. We're looking for a leader who understands how Workday connects to the broader People Technology ecosystem and is excited to evolve our systems, processes, and team as our organization grows. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Lead, coach, and develop a team of HRIS Specialists by building technical depth through cross-training, documentation, and shared ownership across Workday functional areas Evolve the team's operating model, including project intake, prioritization, sprint planning, capacity planning, and release management Manage work across internal HRIS team members and external implementation partners, balancing quality, speed, and cost Provide governance and techn

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Staff Software Engineer (EAA) The Customer Experience (EAA-CX) sub-organization within Coinbase's Enterprise Applications and Architecture (EAA) group builds and operates the secure, Tier-1 platforms that power internal investigative and support workflows for approximately 7,000 specialists across CX, Compliance, Legal, Global Investigations, and Trust and Risk. As a Staff Software Engineer, you'll operate as a technical anchor across 8 globally distributed EAA-CX engineering squads, identifying high-leverage AI and developer-experience opportunities, architecting solutions on Coinbase's production AI infrastructure, and driving platform excellence that raises Tier-1 engineering quality across the portfolio. What you'll do: Own the EAA-CX AI maturity and developer-experience roadmap in partnership with engineering leadership, embedding with squads to surface opportunities, prototyping on Coinbase's existing AI platform, and driving adoption through working demos and feedback loops. Lead platform excellence workstreams that improve reliability, observability, change-failure rate, and operational readiness for Tier-1 systems, partnering with engineering managers to ensure practices persist on the teams. Define build-versus-buy strategy for developer-experience and AI tooling across EAA-CX, evaluating what to build internally, adopt from partner teams, procure from vend

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The community you will join: As a Staff Experience Designer supporting international expansion initiatives, you will partner with cross-regional partners (country managers, localization experts, researchers, product specialists, engineers, data scientists, etc.) to craft beautiful, usable, forward-looking products that empower people. Our design charter is to help foster an emotional connection with our community, keeping usability and accessibility as our prime virtues. We do our best to practice inclusive design at every turn, spanning across online and offline experiences we create for our Host and Guest communities. The difference you will make: As a Staff Experience Designer, you will play a critical role in shaping how Airbnb shows up in markets across APAC and globally. You will help ensure our global products feel truly local—adapting core experiences to regional needs while feeding market insights back into the broader product strategy. Sitting at the intersection of product, design, and regional strategy, you will work across time zones and functions to define and deliver an international roadmap that spans both tactical UI improvements and larger strategic bets. You will bring a high bar for visual and interaction design craft, model AI-enabled ways of working, and provide design leadership in a space that is growing in complexity and impact for Airbnb globally. The Staff Experience Designer is an individual contributor (IC) role that will report to a Manager or Director of Experience Design. A typical day: Lead the design of multiple international initiati

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! At Trustpilot, we’re on a mission to make the world a little more trustworthy by empowering businesses through authentic customer feedback. Our team is a vibrant mix of multinational customer experience specialists who thrive on collaboration, problem-solving, and out-of-the-box thinking. We pride ourselves on being effective listeners and troubleshooters, always ready to tackle challenges together. As an Enterprise Account Executive at Trustpilot, you won’t just be selling a product; you’ll be part of a dynamic Sales team filled with hard-working and motivated professionals who share a passion for delivering exceptional support and value to our diverse customer base. Here, you’ll find that your hard work and dedication are recognized and celebrated. With an empowered and supportive leadership team and peers who inspire each other to excel, you’ll have the tools and resources you need to achieve your targets and grow your career. We believe that success should be enjoyable, and we make sure that fun is part of the journey. If you’re ready to take on new challenges, make meaningful connections, and be part of a team that is shaping the future of customer experience, then Trustpilot is the place for you! What You’ll Be Doing Direct the full sales cycle from inception to close, strategically guiding enterprise clients through each stage of the process. Uncover and capture new vertical opportunities by translating Trustpilot’s value into high-growth greenfield markets. Conduct outbound sales calls and meetings with C-level executives across various industries, building strong relationships and driving interest with the support of the Enterprise

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! We are a team of multinational customer experience specialists working with omnichannel support tools to support our diverse customer base. Our focus is on excellent support and problem-solving. We are troubleshooters, effective listeners, out-of-the-box thinkers, and collaborators. Supporters by nature, we are an open team where no question is too big or small. As an Account Executive at Trustpilot, you will be part of an exciting Sales team full of hard-working and motivated professionals. Selling into the mid-market space, the expectations for our Sales team are set high by our Management team but the bar is constantly being raised by our hard-working team members who are looking to grow their careers and bank accounts by outperforming their targets. Our team members are walking into an environment where if you put the work in our leaders and your peers will empower you to be successful, all while making sure you are having fun along the way. What you’ll be doing Direct the full sales cycle from inception to close Be a hunter by discovering and facilitating your own leads utilizing online and offline resources Reach key policy makers in order to sell Trustpilot’s mission, platform, and software solution Make outbound sales calls speaking to C-level executives across all verticals Effectively maintain your pipeline using our CRM, Salesforce Achieve and consistently exceed monthly sales goals Develop skills necessary to transition into an enterprise sales role Who you are: Advanced experience of outbound sales in an ever-growing selling environment Adept at qualifying leads, reaching the right contact, prioritizing the pipeline, and closin

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Job Summary: We are seeking a highly motivated and experienced Team Lead to manage a team of Customer Experience Specialists within our Flights Line of Business. The ideal candidate will have a strong understanding of the travel industry excellent analytical skills, and proven people management abilities. This role is critical in ensuring a seamless and positive experience for our customers booking flights through our platform. Responsibilities: Team Management: ● Supervise, coach, and mentor a team of Customer Experience Specialists [Team of 15 Members]. ● Conduct regular performance reviews, identify training needs, and create development plans for team members. ● Monitor team performance against key metrics (e.g., resolution time, customer satisfaction scores, first call resolution). ● Manage team schedules and ensure adequate staffing levels to meet customer demand. ● Foster a positive and collaborative team environment. Customer Experience: ● Ensure the team provides exceptional customer service across all channels (phone, email, chat, social media). ● Handle escalated customer issues and complex inquiries. ● Identify and address trends in customer complaints and feedback. ● Proactively identify opportunities to improve the customer experience. Operational Excellence: ● Monitor key performance indicators (KPIs) and identify areas for improvement in operational efficiency. ● Implement process improvements and best practices to enhance team productivity and customer satisfaction. ● Collaborate with other departments (e.g., product, engineering, growth and finance) to resolve customer issues and

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. The Mission The Global Revenue Enablement (GRE) organization exists to equip every audience in our ecosystem — field sellers, technical specialists, and partners — with the clarity, content, and skills they need to execute with speed and consistency. But enablement doesn't stop at the field. The fastest path to consumption is a customer who knows exactly how to use what they've bought. That's where Customer Activation comes in. We're building a function that embeds education directly into the account motion — not as a post-sale afterthought, but as a deliberate strategy to accelerate time-to-value, reduce friction in expansion conversations, and protect consumption in accounts that matter most. The Customer Activation Partner for Japan & Korea will embed education into the account motion across a defined set of top accounts in both markets. This is not as a support function, but a deliberate strategy to accelerate adoption, reduce time-to-value, and surface the expansion signals that matter to the business. You'll operate with significant autonomy, working directly with account teams, customers, and regional delivery resources to build education plans that drive measurable consumption outcomes. And you'll serve as the primary voice connecting what's happening on the gro

About the team The AI Deployment Engineering team ensures the safe and effective deployment of Generative AI applications for developers and enterprises. We serve as trusted technical advisors, helping customers and partners move from early experimentation to production-scale AI systems. As a Partner AI Deployment Engineer focused on AWS, you will operate at the center of one of our most strategic partnerships, driving joint customer success and enabling AWS and partner ecosystems to scale adoption of OpenAI-powered solutions. About the role We are looking for a highly experienced technical leader to serve as the primary technical counterpart to AWS field leadership (Solutions Architects, Specialists, and Partner teams). This role goes beyond individual deal support—you will shape strategy, define engagement models, and build repeatable systems that scale across AWS globally. You will work across pre- and post-sales, guiding complex enterprise customers from ideation to production while enabling AWS and partners to independently drive deployments. You will combine deep technical expertise, strong judgment, and ecosystem leadership to maximize impact across a portfolio of high-priority opportunities. This role is based in Bangalore . In this role, you will: Strategic AWS Engagement & Influence Serve as the senior technical counterpart to AWS field leadership, building trust and credibility across regions and teams. Influence joint account strategy and technical direction for high-priority opportunities. Shape how OpenAI engages with AWS by defining engagement models, prioritization frameworks, and best practices. Proactively identify and drive net-new opportunities and high-impact use cases across the AWS ecosystem. Complex Deal Leadership & Execution Lead technical strategy for large, ambiguous, and high-stakes enterprise engagements. Guide customers from early ideation through architecture design, prototyping, and production deployment. Act as a technical d