Sr Partner Support Engineer Jobs

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Manager of Inside Sales, you’ll lead a high-performing team of Inside Sales Representatives and Sr. Inside Sales Representatives focused on managing the end-to-end renewal process for our Unassigned, Mid-Market, Enterprise, and Strategic customers. Your team will cover renewals across LOA, TBH, and complex or multi-org accounts, ensuring a best-in-class experience for every customer while driving predictable retention and growth outcomes. You’ll play a key leadership role in building an inclusive, high-performance culture rooted in coaching, collaboration, and accountability. You’ll also partner closely with Sales Managers, Customer Success, and cross-functional partners to ensure alignment on renewal strategy, forecast accuracy, and execution on strategic accounts. This is a full time role that will be held from our London Hub. What you’ll do at Figma: Hire, onboard, and coach Inside Sales Representatives and Sr. Inside Sales Representatives to provide consistent 1:1s, career development support, and skill-based coaching on negotiation, forecasting, and customer engagement Own NRR performance for assigned renewals, while monitoring and managing to key KPIs including forecast accuracy, GRR, expansion, and churn/contraction metrics Lead renewal forecasting, pipeline reviews, and inspection of deal quality - ensuring accuracy, consistency, and timely execution Analyze data to identify at-risk renewals and guide the team to act early and strategically Coach to and iterate on renewal playbooks

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is looking to add a Quality Assessment Specialist to its growing Claims Operations team. This role is responsible for auditing the accuracy, compliance, and customer experience quality of claims intake and customer interactions — ensuring specialists meet documentation standards, follow SOPs, and deliver a consistent, empathetic experience. You'll balance independent case review with cross-functional calibration, feedback delivery, and process improvement, all in service of operational excellence and an exceptional claims experience for our users. Responsibilities: Conduct structured quality reviews of claims intake calls/tickets and customer-interaction touchpoints against a defined rubric including accuracy of documentation, adherence to SOPs, compliance with privacy/regulatory requirements, tone and professionalism Score interactions using a weighted rubric and maintain consistent, defensible scoring standards across reviewers Meet a defined audit volume/coverage target per week Participate in regular calibration sessions with other QA reviewers, Team Leads, and Sr. Specialists to ensure scoring consistency across reviewers and teams Flag rubric ambiguity and propose rubric updates as workflows or tools change (e.g., new intake fields, new compliance requirements, etc) Deliver clear, specific, and actionable feedback to specialists and Team Leads based on QA findings Partner with Team Leads/Trainers to identify coaching opportunities and recurring error patterns Track and report QA trends (accuracy rates, common errors, compliance gaps) to leadership on a regular cadence Identify systemic issues (tooling, SOP gaps, training gaps) surfaced through QA data and recommend fixes Support special projects such as audits, data reconciliation, and new-product rollouts Experience: 2+ years experience i

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet's horizontal use cases — spanning Enterprise PMO, Operations & Process Management, IT PPM, Service Delivery, and Governance, Risk & Compliance — represent the company's largest ARR expansion opportunity. Most enterprise accounts enter through a single buying center. The horizontal pod's job is to unlock the adjacent functional buyers in those same accounts, and to build the positioning that makes Smartsheet the obvious choice for each. As a Product Marketing Manager II on the Horizontal Use Cases pod, you will help support the value strategy, positioning, and sales-ready content for a defined set of horizontal use cases. You will partner with the Sr. Manager, Product Marketing and contribute to the development of differentiated, quantified value propositions that help Smartsheet win against category competitors and drive multi-function adoption within the enterprise installed base. This full-time position reports to the Manager, Product Marketing and can be located in our Bellevue, WA office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer. What You Will Own: Assisting with Value Strategy: Support the execution and maintenance of the differentiated value strategy for each use case Value Impact Model: Assist in the development of quantified Value Impact Models for assigned use cases — helping translate Smartsheet's capabilities into specific productivity and efficiency claims for ROI conversations. Buyer Validation & Market Testing: Support buyer inte

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Customer First Team We are a team of Identity and Access Management experts. We help customers, businesses, and organisations maximise their Okta IAM platform investment, providing rapid time-to-value in adoption and usage and promoting scalability and agility. Our team sits within the Customer First area - focused on ensuring the long term success of our customers. Join our team! We’re building a world where Identity belongs to you. Role Summary Reporting to the Sr. Manager, Business Architecture the Program Manager, Delivery Innovation + Strategic Programs, a critical individual contributor role within our Global Professional Services and Delivery Success organization. This role sits at the intersection of delivery excellence, partner enablement, and business intelligence. Unlike product-focused enablement roles, this position is laser-focused on delivery methodology, operational execution standards, and project-level governance. Your mission is to drive better customer and partner outcomes by analyzing real-world professional services delivery, translating common implementation patterns into repeatable requirements, and creating standard delivery methodologies. You will bridge the gap between internal and external execution by packaging these delivery frameworks into external playbooks, checklists, and blueprints that our internal teams and service delivery partners can leverage to execute consistently. Additionally, you will support our strate

Title: Sr. Manager/DGM - Sales Manager About Us: Paytm is India's leading digital payments and financial services company. Our platform offers a wide range of payment solutions to consumers and merchants, including utility payments, money transfers, and Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, and Paytm Payments Bank Net-Banking. We also provide merchant services, advertising, and a Mini app store. With a focus on growth and engagement, we leverage data science to drive sustainable success. We offer credit services sourced from financial partners to further support merchants. About the Role: We are looking for a result-oriented and customer-focused professional to lead the Customer Success Sales (CS Sales) function for Paytm Money. The role involves driving customer activation and conversion across onboarding and engagement journeys, managing sales operations teams, and improving customer experience through structured calling and process excellence. Responsibilities : Drive conversion and activation across customer onboarding and engagement funnels for various products. Identify and resolve customer journey bottlenecks to improve activation and conversion metrics. Manage and mentor the calling team to improve lead conversion and customer activation metrics. Monitor daily performance metrics and share updated MIS reports with stakeholders. Conduct training sessions and ensure quality assurance (QA) standards for the team. Design and optimize calling processes, customer communication flows, and conversion pitches. Collaborate with product, operations, risk, and business teams to resolve customer journey bottlenecks. Analyze customer objections and rejection patterns to improve conversion strategiesEnsure high levels of customer engagement, responsiveness, and service quality during interactionsTrack team productivity, conversion funnels, and operational KPIs to drive continuous improvementSupport leadership with business updates, operat

Title: Sr. Manager/DGM - Sales Manager About Us: Paytm is India's leading digital payments and financial services company. Our platform offers a wide range of payment solutions to consumers and merchants, including utility payments, money transfers, and Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, and Paytm Payments Bank Net-Banking. We also provide merchant services, advertising, and a Mini app store. With a focus on growth and engagement, we leverage data science to drive sustainable success. We offer credit services sourced from financial partners to further support merchants. About the Role: We are looking for a result-oriented and customer-focused professional to lead the Customer Success Sales (CS Sales) function for Paytm Money. The role involves driving customer activation and conversion across onboarding and engagement journeys, managing sales operations teams, and improving customer experience through structured calling and process excellence. Responsibilities : Drive conversion and activation across customer onboarding and engagement funnels for various products. Identify and resolve customer journey bottlenecks to improve activation and conversion metrics. Manage and mentor the calling team to improve lead conversion and customer activation metrics. Monitor daily performance metrics and share updated MIS reports with stakeholders. Conduct training sessions and ensure quality assurance (QA) standards for the team. Design and optimize calling processes, customer communication flows, and conversion pitches. Collaborate with product, operations, risk, and business teams to resolve customer journey bottlenecks. Analyze customer objections and rejection patterns to improve conversion strategiesEnsure high levels of customer engagement, responsiveness, and service quality during interactionsTrack team productivity, conversion funnels, and operational KPIs to drive continuous improvementSupport leadership with business updates, operat

Title: Manager/Sr. Manager - VOC Research About Us: Paytm is India's leading digital payments and financial services company. Our platform offers a wide range of payment solutions to consumers and merchants, including utility payments, money transfers, and Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, and Paytm Payments Bank Net-Banking. We also provide merchant services, advertising, and a Mini app store. With a focus on growth and engagement, we leverage data science to drive sustainable success. We offer credit services sourced from financial partners to further support merchants. About the Role:We are looking for a customer-centric and execution-oriented VOC Research Executive to support user research and voice-of-customer initiatives for Paytm Money. The role involves conducting qualitative and quantitative research, managing research operations, and generating actionable insights to improve user experience and business outcomes. ResponsibilitiesManage and maintain focus groups across different investor and trader cohorts for qualitative and quantitative research initiatives. Conduct research with internal and external users to derive actionable insights for business and product teams. Coordinate research operations including vendor payments, user incentive distribution, and participant management. Build detailed user personas across various cohorts such as scalpers, swing traders, and long-term investors. Develop and maintain a knowledge base capturing investor and trader behavior patterns on the platform. Support business and product teams with insights across acquisition, activation, retention, and reactivation journeys. Prepare research summaries, reports, and presentations with clear recommendations. Work closely with cross-functional stakeholders to ensure smooth execution of VOC initiatives. Expectations/ Requirements: Minimum 2 years of Research and Analytics, with Stock Broking Industry experience. Strong communication

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $125m in revenue and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking a Sr Desktop Support Analyst to join our team! What You’ll Do: Desktop & End-User Support Provide Tier 2/Tier 3 technical support for employees across macOS and Windows environments. Diagnose and resolve complex hardware, operating system, application, network connectivity, authentication, and peripheral issues. Serve as an escalation point for difficult or high-impact support incidents. Support employees through the complete technology lifecycle, including onboarding, role changes, hardware replacements, and offboarding. Configure, deploy, troubleshoot, and maintain laptops, desktops, mobile devices, peripherals, and related workplace technology. Provide remote support to employees across geographically distributed locations. Maintain a high level of professionalism and customer service while communicating technical information to both technical and non-technical users. Endpoint Management Administer and support Jamf for macOS device management, including enrollment, policies, profiles, software deployment, patching,

About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage. Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved. Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile. Being a Dialer At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more. We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves. We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic . Your role The ISV & Strategic Alliances Sr. Partner Marketing Manager leads high-impact partner marketing programs that drive measurable pipeline and revenue growth through Dialpad's strategic technology and alliance partnerships. This role primarily supports the Google Cloud partnership globally and T-Mobile for Business na

The Senior Financial Systems Analyst, OneStream owns the day-to-day support, administration, and continuous improvement of Topgolf’s OneStream platform across financial close, consolidation, reconciliations, transaction matching, cash flow reporting, FP&A, budgeting, forecasting, workforce planning, and management reporting. This role partners closely with Accounting, Financial Reporting, FP&A, Treasury, and Technology to translate business needs into reliable, scalable OneStream solutions. The position serves as the primary functional resource for business users while supporting new capabilities, process improvements, and stronger financial reporting outcomes. Support day-to-day administration of OneStream including metadata maintenance, security administration, workflow support, user provisioning, and platform monitoring and support. Develop and maintain CubeViews, QuickViews, dashboards, reports, and management reporting solutions to support Finance and Accounting users. Support financial close, consolidations, transaction matching, account reconciliations, and cash flow reporting processes within OneStream. Partner with FP&A to develop and maintain budgeting, forecasting, long-range planning, workforce planning, scenario modeling, and driver-based planning solutions within OneStream Develop CubeViews, QuickViews, dashboards, KPIs, scorecards, and executive reporting solutions supporting Finance and Operations leadership. Support integration validation and data quality management between OneStream, SAP S/4HANA, and other enterprise applications Assist with implementation, testing, and deployment of new OneStream modules, Marketplace solutions, and platform enhancements. Create user documentation, training materials, and provide end-user support for Finance, Acc

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Audit Manager leads audit projects, develops team members, and partners with business leaders to identify and manage risks. This role is responsible for overseeing audit execution, providing strategic insights, and strengthening internal controls across the organization. Key Responsibilities Leadership & Team Development Lead, coach, and support audit team members. Set priorities, assign work, and monitor project progress. Manage employee development, performance, and career growth. Assess team capabilities and staffing needs. Recruit, develop, and retain top talent while supporting succession planning. Audit Leadership & Risk Management Identify emerging risks, business changes, and opportunities to improve controls. Ensure audit projects are completed on time and aligned with the audit plan. Serve as a trusted advisor on risk assessments and control design. Communicate audit plan progress and findings to key stakeholders. Promote risk awareness and proactive risk management across the business. Support organizational transformation by evaluating impacts on processes and controls. Contribute to special projects and strategic initiatives while maintaining audit independence. Audit Execution Oversee and review audit

Apply today! Hourly rate is $18.00/hour . This role is a seasonal onsite position at our Brooklyn Park, MN location. About us: Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here . The Target Enterprise Services (TES) organization is close to the action when it comes to communication—whether with guests or Target team members. From guest service professionals and product designers, to vendor managers and financial and workforce management analysts, TES comprises several key and high-visibility areas that elevate and nurture Target’s distinctive reputation. We cultivate loyalty and satisfaction through exceptional service and support. We foster a culture of responsive, knowledgeable and committed service—from the inside out—through enterprise services our people can count on. TES includes several contact centers focused on the quick and seamless resolution of a variety of issues. From Financial Products Guest Contacts (FPGC) to the Team Member Services (TMS), we pride ourselves on infusing every interaction with that signature Target service that guests and team members alike have come to expect. We directly support Target’s bottom line through building guest loyalty as the retailer of choice and taking care of our team members so that they can get back to the work they do best, from headquarters to stores to distribution centers. As a Seasonal Specialist Financial Products Operations, you will work in the Brooklyn Park facility and provide back-office support to our guests, TES service centers, external vendors and agencies, and business partners by researching, reviewing, and processing written requests in a timely and accurate manner. These requests are related to Financial Products account mai

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Job Description Summary The Application Developer is responsible for designing, building, and maintaining automation solutions that support claims processing workflows within the Rocket Automation platform. This role partners closely with business, governance, and operations teams to translate defined requirements into scalable, reliable automation capabilities. The Developer serves as a technical expert, ensuring solutions are built to enterprise standards and operate efficiently in production, while supporting continuous improvement of automation performance and stability. Key Responsibilities Design, develop, and enhance automation solutions based on clearly defined business requirements and processing rules Translate functional requirements into technical logic, ensuring accuracy and scalability of automation workflows Perform unit testing, system testing, and validation of automation solutions prior to deployment Support production deployments, including release readiness, implementation, and post-production monitoring Troubleshoot and resolve defects, errors, and performance issues in production automation processes Maintain and enhance existing automation solutions to improve efficiency, accuracy, and throughput Monitor automation performance and system health, identifying opportunities for optimization and i

Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We're seeking a Sr. Technical Program Manager! What You'll Do: We are seeking a Senior Technical Program Manager to join a growing PMO team, with focus on program delivery, driving portfolio management and operating model practices for Backblaze. Drive program planning and execution through program management best practices, manage risk and dependencies across multiple programs and teams Drive portfolio management practices as required, which includes overseeing the portfolio delivery pipeline across multiple projects, from incoming requests to evaluation/discovery to successful delivery Ensure cross-functional alignment on program goals, strategy, scope, timelines, decisions and outcomes Apply your “T” in TPM (technical skill set) as an active contributor in technical requirements and design conversations with the program teams Foster a culture of transparency and trust, apply lean value-driven approach, manage by influence, support and empower technical teams through servant leadership Ensure strong lines of communication and regular updates to stakeh

At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem---homebuyers and sellers, lenders, title and escrow agents, and real estate agents---onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Today, through our business customers across the country, millions of consumers use Qualia to close on homes every year. WHAT YOU'LL WORK ON The FP&A team at Qualia is the analytical engine of the Finance organization. We own the company’s planning and forecasting processes, serve as trusted business partners to functional leaders, and produce the financial insights that inform our most important strategic decisions—all in an environment where AI is actively reshaping how we work. As a Senior FP&A Analyst, you will be a driving force across the organization for forecasts, annual planning, long-range planning, and critical financial analysis — partnering closely with leaders across Sales & Marketing, Customer Success, R&D and G&A to manage spend, track performance, and surface insights that shape how Qualia operates as we scale. RESPONSIBILITIES Elevate Qualia's financial rigor — drive deeper Budget vs. Actuals analysis and forecast precision via smarter, more data-driven modeling and tighter cross-functional collaboration, particularly in uncharted, high-impact areas Support monthly forecasting and reporting processes — analyze financial results, distill key trends, and communicate risks and opportunities to influence business outcomes; assist in preparation of monthly and quarterly management reporting including variance analysis, dashboards, and Board materials Build and own our growing playbook of financial models and reports, ensuring quality, timeliness, and accuracy across in-depth analyses