Sr Quality Management System Specialist Jobs

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us—that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale—from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Role Nuro is seeking a Sr. Manager of Communications to lead our external communications strategy. This person will shape how Nuro shows up with media, customers, partners, policymakers, industry stakeholders, and the broader technology, mobility, automotive, AI, and robotics ecosystems. This is a high-impact role for a communications leader who is both strategic and detail-oriented. You will develop differentiated narratives, lead media strategy, drive technical storytelling, manage major announcements, oversee issues and rapid response, and prepare executives for high-stakes external moments. The right candidate is an exceptional writer, communicator, operator, and advisor. You know what makes news, how to build trust with reporters, how to coach executives, and how to align senior stakeholders around clear, disciplined messaging. You can translate complex autonomy, AI, robotics, safety, and commercialization concepts into narr

The Team + The Role Pendo’s Business Systems team keeps the company running smoothly across our global office footprint. The team owns the systems, infrastructure, automations, and day-to-day support that help Pendonauts work securely, efficiently, and at scale. As Pendo grows, this team plays a critical role in finding smarter, more scalable ways to support the business. As a Senior IT Engineer, you will own key IT infrastructure initiatives, lead Okta administration, build automations that reduce manual work, and support the SaaS tools that power Pendo’s operations. This role goes beyond ticket resolution: you will work hands-on across systems, support, automation, A/V, SaaS administration, and infrastructure improvements while partnering closely with teams across the business. You will operate with a high degree of autonomy and help make Pendo’s IT function more reliable, secure, scalable, and forward-looking. This role is based in our Raleigh office. What this looks like day-to-day Okta administration: Own Okta administration as a core focus area, including SSO application implementation, onboarding and offboarding workflows, SCIM provisioning, and account lifecycle management. Build and maintain clean integrations that make access management seamless and scalable. Automation development: Use tools such as Workato, n8n, Okta Workflows, APIs, and AI tools to eliminate manual work across IT operations. Build automations for user account creation, workflow orchestration, tool integrations, and recurring support patterns. IT support: Resolve helpdesk tickets, troubleshoot network issues, and support A/V setup for meetings and events. You will own day-to-day support alongside larger initiatives, looking for repeatable patterns that can be automated or improved. User account management: Perform provisioning and deprovisioning as part of onboarding and offboarding workflows. Ensure access is accurate, timely, secure, and aligned to business needs. Infrastructure improv

The Team + The Role The Core team builds features and platform capabilities that power critical areas of the Pendo product experience. The team supports high-stakes customer use cases, shapes how systems evolve over time, and creates a more consistent experience across the platform. This work sits in complex product areas where delivery speed, system reliability, and long-term maintainability all matter. As a Sr. Software Engineer, you will own complex problem spaces and drive them forward independently. You will apply strong engineering judgment to ambiguous challenges, partner closely with Product and Design, and stay accountable to outcomes, not just output. You will break large efforts into small, continuously shippable increments, bring others along with you, and leave the codebase better than you found it. This role is based in our Raleigh office. What this looks like day-to-day Feature ownership: Own complex, ambiguous features end-to-end by structuring work into small, independently shippable increments. Drive delivery with clarity, strong judgment, and accountability for customer and system impact. Production engineering: Write production-ready code and define testing approaches based on risk and system impact. Use safe rollout patterns to reduce risk and enable incremental delivery. Incident response: Respond quickly when production issues arise in your area. Resolve issues and drive follow-up improvements that prevent recurrence. AI-enabled development: Use AI tools as a core part of your daily workflow for code generation, debugging, test writing, and task decomposition. Help raise the bar for how the team uses AI in development workflows. Technical collaboration: Deliver actionable code reviews, accurate documentation, and constructive contributions to technical discussions and planning sessions. Help teammates make better decisions through clear, direct input. Continuous improvement: Identify recurring friction points in code, tests, tooling, or proces

The Team + The Role The Senior Director, Demand Generation EMEA is a senior, hands-on leadership role owning Pendo's marketing pipeline across the region — UK, DACH, France, Nordics, and the Netherlands. This is a rare opportunity to shape how Pendo grows across Europe. You'll work closely with regional sales leaders to build high-performing, pipeline-generating marketing programmes from the ground up — with real visibility into commercial leadership and a direct line into how new business and customer growth gets driven across EMEA. We're not looking for someone to localise global campaigns. We're looking for a builder — someone who creates demand programmes from scratch, understands what resonates with European buyers, and can operate with genuine autonomy to lead the region. You'll report to the VP of Revenue Marketing, based in North America, and work as part of a small, focused EMEA marketing team. This is a hybrid role, based three days a week in our London office. What this looks like day-to-day Owning and delivering Pendo's EMEA pipeline contribution target across all segments and sub-regions Building original, EMEA-first demand generation programmes — digital, ABM, and account-based plays designed for European buyers Partnering closely with EMEA Sales and SAles Leaders on account plans, pipeline coverage, and deal acceleration Developing a coherent EMEA marketing strategy across diverse markets, languages, and buying behaviours — with particular depth in French and DACH Serving as the primary EMEA voice in global marketing planning, advocating for regional needs and investment Leading and developing the EMEA demand generation function, including the Director of Field Marketing Defining the EMEA co-marketing strategy with regional partners, resellers, and SIs Owning EMEA marketing performance reporting — pipeline contribution, ROI, funnel conversion, and marketing-attributed revenue Who You Are Beyond the qualifications, we hire through a specific len

About the Team This team builds an AI-native predictive analytics platform that embeds ML and AI-driven insights directly into production Go-To-Market workflows — powering real-time decisions at scale. The team owns the full stack from distributed data pipelines and backend services to ML and AI-powered capabilities that ship directly to customers. We are building toward a model where AI components are first-class runtime dependencies, not bolt-on features. Agentic AI development is a core part of how we increase engineering velocity and deliver customer value. This is a team that ships daily, iterates constantly, and treats speed as a capability to be deliberately improved. The Role This is a high-ownership, builder-first Sr. Software Engineer role. You will design, build, and ship AI-integrated data systems from concept through production — owning outcomes end-to-end, including deployment, monitoring, cost, and business impact. We are seeking a candidate who views AI tooling as a fundamental force multiplier in their daily engineering process. This position is central to our transition into an AI-native function, requiring an individual capable of making decisive, pragmatic architectural choices on reversible matters to maintain momentum. We need an experienced builder of production-grade, data-centric systems who is obsessed with delivering customer value and possesses a deep, curious enthusiasm for the transformative potential of AI. What You Will Build AI-Native Systems Development. Design, build, and own scalable data and ML pipelines, backend services, and AI-powered capabilities that are part of the platform's production decision-making layer. AI and ML components are runtime dependencies in this role — not research projects or experiments. Candidates will have strong back end and data engineering skills to thrive in this space. Daily Shipping. Decompose complex work into safely mergeable increments and ship them daily. Treat large, multi-day pull requ

Sr. Data Scientist The team + the role Pendo's GTM Intelligence Team turns data into measurable outcomes across Sales, Marketing, and Customer Engineering. We combine analysis, ML models, and internal tooling to answer high-value business questions and help GTM teams work faster and more effectively. We measure success by the real business value our work creates. As a Senior Data Scientist, you'll own the full lifecycle of intelligence solutions, from problem definition and analysis through model development, stakeholder enablement, and ongoing iteration. You'll work directly with GTM teams to surface high-value business problems and answer them with the right mix of analytics and modeling, translating what you find into decisions that stick. The best person for this role has strong modeling instincts, genuine curiosity about how GTM businesses operate, and the judgment to know when a complex model is the right tool — and when a well-framed SQL query gets you there faster. This role is based in Raleigh, NC and follows Pendo's hybrid model: in-office 3 days per week. What this looks like day-to-day Leverage data analysis, machine learning, and predictive modeling to identify opportunities and mitigate risks for our GTM teams, from problem framing through delivery and ongoing iteration Work collaboratively with data & AI engineers, analysts, revenue operations, and GTM stakeholders to ensure your work is actionable, interpretable, and clearly connected to business decisions Translate model outputs and analytical findings into clear business narratives through slides, write-ups, presentations, and async video Leverage AI-assisted development tools (Cursor, Claude Code) to accelerate delivery and prototype faster, while applying the critical thinking to validate, refine, and own the output Share and build reusable patterns, model documentation, and technical findings with the broader team Answer high-value business questions through analysis and experimentation: dev

The team + the role Pendo's Executive Business Partners are embedded directly with senior leadership, operating as trusted partners across the business. We move fast, stay close to the work, and are accountable for outcomes. As a Sr. Executive Business Partner, you own the operating rhythm for one or more of Pendo's senior executives. That includes calendar strategy, travel, meeting prep, and communications: the full infrastructure that keeps a senior leader running at pace. Beyond that, you extend your executive's capacity by anticipating what they need, making the calls they should not have to make, and keeping their organization moving without being asked. You think and operate at the intersection of execution and strategy: close enough to the work to handle it, and sharp enough to inform it. You partner across functions and serve as a trusted proxy in situations that require discretion, speed, and judgment. The best person in this seat combines executive presence with strategic instinct: they read the room, stay two steps ahead, and show up to every interaction prepared. What you own Executive operations: Own the full operating rhythm for your executive: calendar strategy, travel logistics, executive communications, and meeting prep. You make the decisions that do not require their attention so they can focus on the ones that do. Strategic preparation and briefing: Drive prep for all high-stakes touchpoints including leadership offsites, board reviews, QBRs, and cross-functional alignment sessions. You do not just pull materials together. You read them, identify the gaps, develop a point of view, and brief your executive before they walk into the room. Cross-functional coordination: Act as the connective tissue between your executive and the broader organization. You align stakeholders, track commitments, and close action items without being chased. When competing priorities create tension across teams, you help navigate the resolution. Strategic projects

The Team + The Role Pendo's Product Marketing team translates what we build into why it matters. The team works at the intersection of product, revenue, and marketing, owning the narratives, positioning, and go-to-market motions that drive pipeline and commercial outcomes. It operates as a small, senior team with high ownership, low overhead, and a strong bias toward work that moves the business forward. Pendo is looking for a Sr. Product Marketing Manager to play a key role in our growing Enterprise business. You will partner closely across Product, Sales, and Marketing to package and position Pendo's offerings as powerful solutions for Enterprise clients. This is an individual contributor role for a builder who can create, test, adapt, and make an immediate impact in a fast-moving, AI-native environment. This is a remote role in the US. We have offices in San Francisco, CA, Raleigh, NC, or New York, NY. What this looks like day-to-day Enterprise positioning: Own and maintain clear, concise, and impactful solutions messaging for the Enterprise market. Translate Pendo's product capabilities into value-driven narratives that resonate with Enterprise buyers. Cross-functional partnership: Collaborate strategically with Product, PMM, Sales, and Marketing teams to package and position Pendo's offerings for Enterprise clients. Serve as a key conduit between Enterprise go-to-market teams and Product by bringing field feedback into product conversations. Flexible execution: Move fluidly across adjacent work as priorities shift, including solutions marketing, growth-hacker-style experiments, and demand-gen support. Adapt quickly rather than staying in a single fixed lane. AI-enabled GTM: Leverage AI tools and workflows, including building agents, to accelerate research, content creation, and go-to-market execution. Use AI as a practical multiplier for how you work and what you ship. Market research: Conduct in-depth research to define, understand, and articulate the distinct

The Team + The Role Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo. As a Senior Customer Engineer for the ANZ region, you will own accounts across acquisition, implementation, adoption, expansion, and escalation. You will lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact will extend beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team. This role is based in our Sydney office. What this looks like day-to-day New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and growth across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands-on workshops. Quarterly business outcomes: Drive measurable improvement in customer health, retention, expansion, and technical resolution across strategic accounts. You contribute at least one reusable framework, playbook, or process that other Customer Engineers use and become a trusted advisor to Account Directors on account health and technical strategy. Adoption, expansion, and growth: Identify opportunities to expand adoption across underutilized features, untapped products, and new lines of business. When adoption stalls, you diagnose root causes, design a path forward, and connect technical work to measurable business outco

The Team + The Role Pendo’s Technical Support Engineers are the diagnostic and strategic layer between customers and the product. This small, global team sits within Engineering and partners daily with Product, Engineering, and Customer Engineering across the US, EMEA, and APAC. The team does not operate like a help desk; it solves technical problems, strengthens customer outcomes, and turns customer signal into product insight. As a Sr. Technical Support Engineer, you will own customer issues end-to-end across Pendo’s web and mobile products, from triage and debugging to resolution, documentation, and feedback loops. You will handle break/fix issues, how-to questions, configuration guidance, bug reproduction, and complex escalations while using AI tools to accelerate research, drafting, troubleshooting, and knowledge capture. At the senior level, you will also serve as a go-to technical resource for peers and contribute to the cross-functional work that makes the support function stronger. This role is based in our Raleigh office. What this looks like day-to-day Support queue ownership: You triage, diagnose, and resolve technical issues across Pendo’s web and mobile products, including break/fix, how-to, best practice, and configuration questions. You manage urgency based on customer impact and own each case until the customer’s problem is actually solved. Technical guidance: You provide targeted technical assistance on platform usage, configuration, and best practices for customers in your segment. Each engagement is scoped to the issue at hand, with clear resolution, documentation, and a path forward that helps the customer move independently. Customer signal: You translate customer pain into reproducible test cases, clear bug reports, and prioritized feedback for Product and Engineering. You also surface customer health signals and strategic gaps to Account Owners and Customer Success so the right teams can act. Knowledge at scale: You create and maintain intern

Sr. Product Manager, Analytics The team + the role Pendo is the AI-powered analytics and adoption platform for builders. The Product team builds the tools that help software teams understand how their products are used, where adoption breaks down, and what drives business outcomes. AI features are increasingly central to the analytics roadmap — surfacing intelligent insights, automating pattern detection, and embedding AI-assisted workflows directly into the product experience. This team is embedded in its own customer base, runs continuous discovery, and treats customer outcomes as the primary measure of whether the work is good. This role owns an analytics product area end-to-end: strategy, roadmap, discovery, and delivery across a globally distributed cross-functional team spanning Raleigh, New York, and Pendo's India-based engineering and product teams. Customer outcomes are the starting point for every significant decision. Discovery is continuous, not episodic. Operating across time zones is a practical requirement — the person in this role adapts their working hours to maintain meaningful overlap with India-based teams and builds the async artifacts that let those teams work independently between overlap windows. This role is based in Raleigh, NC (primary), with New York, NY and East Coast remote candidates also considered. Pendo's hybrid model requires in-office 3 days per week for local candidates. What this looks like day-to-day Own the analytics product roadmap — define priorities, defend tradeoffs with data and reasoning, and keep the long-term direction aligned with enterprise customer needs and the broader Pendo platform. Drive AI-powered capabilities within the analytics area: define what the AI does, how outputs are surfaced, how confidence is communicated, and where human judgment stays in the loop — with the customer problem as the starting point, not the model capability. Run continuous discovery with enterprise customers and India-based product a

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. We're looking for a Technical Program Manager to join our expanding Product and Innovation team. This position will manage Programs that span the entire Product, Engineering and UX organizations. Interactions with and presentations to Engineer teams, Engineering leaders, Product leaders, Executives and third party vendors will be common. We are looking for a Technical Program Manager who can bridge communication between technical teams and product focused groups and leaders. This position will report to the Director, Technical Program and Operations. You will: Coordination, monitoring and reporting within the enterprise and external partners Project planning and support for our engineering teams Design processes that scale to support our rapidly growing business Develop schedules, adhere to milestones and keep other team members on task Recognize and prioritize issues, and collaborate for timely resolution Identify risk factors, develop and execute mitigation plans Drive regular status updates to ensure transparency and maximize efficiency Facilitate open communication among differing personalities and work styles Perform other duties as assigned You have: 4+ years of experience in Project Management, Program Management, Change Management, or experience leading large organization-wide programs Experience managing cross-departmental processes Experience leading successful projects from start to finish A talent for empathizing with employee and customer challenges, with a focus on user experience Critical

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. AI is reshaping how enterprises buy, adopt, and expand work management platforms — and the conversation is moving faster in EMEA than most vendors are equipped to support. Smartsheet is building a market-leading AI narrative anchored in organizational intelligence, agentic workflows, and the Model Context Protocol (MCP), and this role exists to make that narrative land with EMEA field teams and the enterprise buyers they serve. As a Sr. Product Marketing Manager on the AI GTM Strategy team, you will be the in-region AI product marketing partner for Smartsheet's EMEA sales organization. You will translate the global AI narrative, product roadmap, and enablement infrastructure into regionally activated content, training, and field support — ensuring EMEA account executives, solution engineers, and customer success managers can lead substantive AI conversations that drive pipeline and expansion. This is not a generalist PMM role. You will own the intersection of AI product marketing and regional field activation across EMEA, working at the pace of a rapidly evolving product surface and a field organization that needs to be ahead of the market conversation. The role is hybrid, based at Smartsheet’s corporate offices in London, UK. You will report to our VP, AI Market Strategy. You will own: AI Narrative Activation — EMEA Execute the regional activation of Smartsheet's global AI narrative across EMEA field teams, adapting messaging for market maturity, regulatory context, and competitive dynamics specific to European enterpri

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for an experienced Senior Data Scientist II to build the ML models and AI sub-agents that drive growth, monetization, efficiency, and retention across the customer lifecycle. You’ll work end-to-end framing problems, building models across the modern ML and deep learning toolkit, designing sub-agents that reason and act, and shipping all of it into production for millions of users. The data is unusually rich: petabyte-scale execution data spanning two decades of how real work gets done. You are curious, technically rigorous, and can translate complex modeling and sub-agent behavior into clear recommendations for your partners. You will work primarily with Product and Engineering and will be a part of Smartsheet’s Business Intelligence team. This full-time position initially reports to the VP of Data Science located in our Bellevue, WA office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer. You Will: Design and ship AI sub-agents that act across the customer lifecycle, combining predictive models, retrieved context, and LLM reasoning to recommend or take action Build the predictive and prescriptive models that power those sub-agents churn risk, growth, adoption trajectories, account health scoring, and similar lifecycle problems Develop the data foundations and knowledge layer those sub-agents reason over, applying responsible aggregation and privacy-aware design Design the tools, retrieval, and grounding strategies each sub-agent uses; decide when a s

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is establishing a new Enterprise Insights & Intelligence team to centralize ownership of corporate metrics, analytics governance, and self-serve data enablement. This is a foundational hire — you will help build this function from the ground up, with direct visibility to senior leadership and the opportunity to shape how the entire organisation consumes and trusts its data. We are looking for a Senior Business Intelligence Engineer who can operate across three strategic pillars: automating and governing corporate executive reporting , standardising metrics and reporting practices at scale , and enabling self-serve and AI-powered data solutions . Day to day, this means you could be building an automated executive scorecard, codifying metric definitions into a governed semantic layer, standing up an AI agent that lets business users query trusted data in natural language, or leading enablement sessions on our analytics platforms. The thread connecting all of it is ensuring that Smartsheet's data is trusted, consistent, accessible, and ready for both human and AI consumption. This is not a traditional reporting or data science role. You will work across dbt, MetricFlow, Snowflake, and Databricks to build the governe