Sr Solution Architect Jobs

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. The Position Snowflake is seeking a Sr. Director, GTM Process & Operations to own our global GTM operating model, reporting to the SVP of Revenue Strategy and Operations. This executive role defines how Snowflake's revenue motion runs — setting business priorities and processes, leading AI and automation adoption across GTM workflows, and standardizing the Quote-to-Cash and field support functions that directly drive revenue velocity. You will own the operating cadence that connects GTM strategy to execution, lead cross-functional alignment across Sales, Finance, Legal, and Partner Operations, and manage a global team of Directors, Senior Managers, and specialists across QTC, Core Sales, and Shared Services. As a key leader in Snowflake's AI-native RevOps evolution, you will inherit a highly capable team and push it further — ensuring Snowflake's own revenue operations are the best proof point for Snowflake's technology. Key Responsibilities GTM Business Strategy & Operating Model Own GTM business priorities, processes, policies, and operating metrics across the revenue motion. Define field requirements and translate GTM strategy into clear business cases and outcome targets. Drive the operating cadence that connects strategy to execution. AI & Automation Adopti

About the Team As part of our legal and secretarial team, you'll play a crucial role in supporting the Company with your experience in secretarial matters, corporate governance, IPO readiness, M&A.. Bring your skills and passion to a collaborative environment and play a vital role in shaping the company's journey towards excellence. Our team believes in working hard and partying harder. We organize team trivia nights, board game marathons, and other fun events to foster our team spirit 💥. About the Role We are looking for a sharp, business-minded legal professional to join our Legal Team as Manager - Legal. This is a high-impact role at the intersection of law, business, and strategy - shaping key transactions, driving compliance excellence, and enabling the company’s growth journey. You will work closely with leadership and cross-functional stakeholders, acting as both a legal advisor and a business enabler.

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us—that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale—from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Role Nuro is seeking a Sr. Manager of Communications to lead our external communications strategy. This person will shape how Nuro shows up with media, customers, partners, policymakers, industry stakeholders, and the broader technology, mobility, automotive, AI, and robotics ecosystems. This is a high-impact role for a communications leader who is both strategic and detail-oriented. You will develop differentiated narratives, lead media strategy, drive technical storytelling, manage major announcements, oversee issues and rapid response, and prepare executives for high-stakes external moments. The right candidate is an exceptional writer, communicator, operator, and advisor. You know what makes news, how to build trust with reporters, how to coach executives, and how to align senior stakeholders around clear, disciplined messaging. You can translate complex autonomy, AI, robotics, safety, and commercialization concepts into narr

Who We Are Nuro believes self-driving vehicles are the most immediate and profound opportunity for AI to drive positive change in the physical world. Safer streets, more time for what matters, and easier access to the world around us, that’s why we’re building a universal autonomy platform: self-driving for all roads and all rides. Founded in 2016, Nuro is a physical AI company developing Level 4 autonomous driving technology for a wide range of vehicles, use cases, and markets. Powered by the Nuro Driver™, our universal autonomy platform enables the global mobility ecosystem to deploy autonomy at scale, from robotaxis and logistics fleets to personal vehicles. With years of real-world deployment experience and a flexible, partner-led business model, Nuro is working toward a future where millions of autonomous vehicles powered by our technology help make everyday life safer, easier, and more connected. Nuro has raised over $2B in capital from Uber, NVIDIA, Google, Softbank, Fidelity, T. Rowe Price, and other leading investors. About the Role As a senior member of Nuro’s Technical Sourcing team, you will build and maintain top-tier talent pipelines for leadership and technical roles across ML, AI, and Robotics. Partnering closely with engineering leaders and recruiters, you will deliver targeted research, craft personalized outreach for passive and competitive talent, and ensure a high-quality candidate experience. This role is ideal for someone with strong technical acumen who thrives in ambiguity and approaches sourcing strategically. About the Work Partner with hiring managers, recruiters, and technical leaders to define ideal candidate profiles, align on sourcing strategies, and refine requirements as searches evolve. Build and execute precision-targeted searches across Engineering roles. Craft personalized, thoughtful outreach to engage even the most passive and competitive technical talent. Act as the primary top-of-funnel owne

Sr. Software Engineer The Team + The Role Pendo's engineering teams build the product experiences that help customers understand, improve, and act on product usage data. This team is focused on AI-powered features that turn raw usage signals into automatic, actionable suggestions, reducing the manual work customers need to do before they can get value from Pendo. As a Senior Software Engineer, you will help shape and ship intelligent product experiences from discovery through delivery. You will work full-stack with a lean toward frontend, using TypeScript, Vue.js, backend services, and AI coding tools to build high-quality features on a small, fast-moving team. This role also owns product judgment: validating problems with customers, sizing opportunities, defining success metrics, and making pragmatic tradeoffs in ambiguous spaces. This role is based in our Sheffield office. What this looks like day-to-day AI-powered feature delivery: Build and ship features that use AI to turn product usage data into actionable suggestions for customers. You will work end to end across the experience, with attention to quality, usability, and the unique failure modes of AI-backed products. Full-stack engineering: Own delivery across the frontend and backend, with a strong lean toward TypeScript, Vue.js, DOM-level work, component architecture, and in-browser data capture. You will reason about backend services and APIs while building polished, reliable customer-facing experiences. Product discovery: Help validate problems, shape scope, and test direction before and while building. You will join customer calls, test prototypes, and use real feedback to make sure the team is solving meaningful problems. Success metrics and iteration: Define what success looks like for the features you build and use product usage data to guide iteration. You will not just close tickets; you will measure whether the work is creating the intended customer impact. AI-enabled development: Use AI coding too

The Team + The Role The Senior Director, Demand Generation EMEA is a senior, hands-on leadership role owning Pendo's marketing pipeline across the region — UK, DACH, France, Nordics, and the Netherlands. This is a rare opportunity to shape how Pendo grows across Europe. You'll work closely with regional sales leaders to build high-performing, pipeline-generating marketing programmes from the ground up — with real visibility into commercial leadership and a direct line into how new business and customer growth gets driven across EMEA. We're not looking for someone to localise global campaigns. We're looking for a builder — someone who creates demand programmes from scratch, understands what resonates with European buyers, and can operate with genuine autonomy to lead the region. You'll report to the VP of Revenue Marketing, based in North America, and work as part of a small, focused EMEA marketing team. This is a hybrid role, based three days a week in our London office. What this looks like day-to-day Owning and delivering Pendo's EMEA pipeline contribution target across all segments and sub-regions Building original, EMEA-first demand generation programmes — digital, ABM, and account-based plays designed for European buyers Partnering closely with EMEA Sales and SAles Leaders on account plans, pipeline coverage, and deal acceleration Developing a coherent EMEA marketing strategy across diverse markets, languages, and buying behaviours — with particular depth in French and DACH Serving as the primary EMEA voice in global marketing planning, advocating for regional needs and investment Leading and developing the EMEA demand generation function, including the Director of Field Marketing Defining the EMEA co-marketing strategy with regional partners, resellers, and SIs Owning EMEA marketing performance reporting — pipeline contribution, ROI, funnel conversion, and marketing-attributed revenue Who You Are Beyond the qualifications, we hire through a specific len

The Team + The Role Pendo’s Business Systems team keeps the company running smoothly across our global office footprint. The team owns the systems, infrastructure, automations, and day-to-day support that help Pendonauts work securely, efficiently, and at scale. As Pendo grows, this team plays a critical role in finding smarter, more scalable ways to support the business. As a Senior IT Engineer, you will own key IT infrastructure initiatives, lead Okta administration, build automations that reduce manual work, and support the SaaS tools that power Pendo’s operations. This role goes beyond ticket resolution: you will work hands-on across systems, support, automation, A/V, SaaS administration, and infrastructure improvements while partnering closely with teams across the business. You will operate with a high degree of autonomy and help make Pendo’s IT function more reliable, secure, scalable, and forward-looking. This role is based in our Raleigh office. What this looks like day-to-day Okta administration: Own Okta administration as a core focus area, including SSO application implementation, onboarding and offboarding workflows, SCIM provisioning, and account lifecycle management. Build and maintain clean integrations that make access management seamless and scalable. Automation development: Use tools such as Workato, n8n, Okta Workflows, APIs, and AI tools to eliminate manual work across IT operations. Build automations for user account creation, workflow orchestration, tool integrations, and recurring support patterns. IT support: Resolve helpdesk tickets, troubleshoot network issues, and support A/V setup for meetings and events. You will own day-to-day support alongside larger initiatives, looking for repeatable patterns that can be automated or improved. User account management: Perform provisioning and deprovisioning as part of onboarding and offboarding workflows. Ensure access is accurate, timely, secure, and aligned to business needs. Infrastructure improv

The Team + The Role The Core team builds features and platform capabilities that power critical areas of the Pendo product experience. The team supports high-stakes customer use cases, shapes how systems evolve over time, and creates a more consistent experience across the platform. This work sits in complex product areas where delivery speed, system reliability, and long-term maintainability all matter. As a Sr. Software Engineer, you will own complex problem spaces and drive them forward independently. You will apply strong engineering judgment to ambiguous challenges, partner closely with Product and Design, and stay accountable to outcomes, not just output. You will break large efforts into small, continuously shippable increments, bring others along with you, and leave the codebase better than you found it. This role is based in our Raleigh office. What this looks like day-to-day Feature ownership: Own complex, ambiguous features end-to-end by structuring work into small, independently shippable increments. Drive delivery with clarity, strong judgment, and accountability for customer and system impact. Production engineering: Write production-ready code and define testing approaches based on risk and system impact. Use safe rollout patterns to reduce risk and enable incremental delivery. Incident response: Respond quickly when production issues arise in your area. Resolve issues and drive follow-up improvements that prevent recurrence. AI-enabled development: Use AI tools as a core part of your daily workflow for code generation, debugging, test writing, and task decomposition. Help raise the bar for how the team uses AI in development workflows. Technical collaboration: Deliver actionable code reviews, accurate documentation, and constructive contributions to technical discussions and planning sessions. Help teammates make better decisions through clear, direct input. Continuous improvement: Identify recurring friction points in code, tests, tooling, or proces

The Team + The Role Pendo is the AI-powered analytics and adoption platform for builders. It connects a portfolio of apps and agents, bought and built, to user success and business outcomes. The Product team builds the tools that help customers understand how software gets built, adopted, and improved. As a Sr. Product Manager, you will own strategy, roadmap, discovery, delivery, and lifecycle outcomes for a defined product area. You will work across engineering, design, go-to-market, and customer-facing teams to build for enterprise customers and their complex workflows, security needs, compliance considerations, and data privacy expectations. This is a role based in-office in Raleigh or New York, or Remote in East Coast. What this looks like day-to-day Product vision and strategy: Define the roadmap for your product area and defend prioritization decisions with data, customer insight, and clear reasoning. You will balance the long-term direction of the product area with near-term delivery and contribute to how your work integrates with the broader Pendo platform. Launch and lifecycle ownership: Drive the full product lifecycle from early concept through general availability and post-launch iteration. You will make clear calls on scope, sequence, and tradeoffs while owning the outcome of what ships. Discovery and market intelligence: Run continuous discovery with enterprise customers and prospects to understand complex workflows, compliance needs, and buying expectations. You will separate table-stakes requirements from differentiation opportunities and synthesize findings into actionable product decisions. Cross-functional execution: Work closely with engineering to sequence and scope work, and partner with design on interaction models and user experience. You will hold the quality bar for acceptance criteria, dependency management, sprint discipline, and delivery readiness. Go-to-market partnership: Serve as the subject-matter expert for Sales, Customer Success,

The Team + The Role The Pendo for Agents team builds Pendo's AI and agent product area, a large greenfield surface where much of the architecture is being defined as the team builds. This team operates at the center of a fast-moving product space where engineering decisions shape both the customer experience and the technical foundation for future scale. As Senior Manager, Engineering, you will own technical direction for Pendo for Agents end to end and be fully accountable for delivery, engineering quality, and the talent pipeline. You will partner closely with Product, Design, Staff and Principal engineers, and adjacent Engineering leaders to make high-quality architecture decisions, guide execution, and grow a team that can move quickly without over-building. This role is based in our New York City office. What this looks like day-to-day Team leadership: Lead, coach, and manage a team of approximately four engineers today, with the role growing into ownership of two teams as the product area scales. You will support onboarding, professional development, and the growth of strong individual contributors and emerging technical leaders. Architecture ownership: Own the technical direction for the Pendo for Agents architecture end to end. You will partner with Staff and Principal engineers on build-versus-buy decisions, including when to use existing frameworks and when to build in-house. Delivery execution: Guide prioritization, planning, and execution across the team while maintaining a healthy delivery cadence. You will own delivery commitments across sprint and quarterly planning cycles and hold the team accountable to outcomes. Cross-functional partnership: Partner with Product and Design to deliver high-quality features using Agile development practices. You will align on scope, sequencing, and risk while surfacing engineering constraints early and maintaining trust under pressure. Player-coach technical leadership: Stay hands-on in architecture and technical pro

About the Team This team builds an AI-native predictive analytics platform that embeds ML and AI-driven insights directly into production Go-To-Market workflows — powering real-time decisions at scale. The team owns the full stack from distributed data pipelines and backend services to ML and AI-powered capabilities that ship directly to customers. We are building toward a model where AI components are first-class runtime dependencies, not bolt-on features. Agentic AI development is a core part of how we increase engineering velocity and deliver customer value. This is a team that ships daily, iterates constantly, and treats speed as a capability to be deliberately improved. The Role This is a high-ownership, builder-first Sr. Software Engineer role. You will design, build, and ship AI-integrated data systems from concept through production — owning outcomes end-to-end, including deployment, monitoring, cost, and business impact. We are seeking a candidate who views AI tooling as a fundamental force multiplier in their daily engineering process. This position is central to our transition into an AI-native function, requiring an individual capable of making decisive, pragmatic architectural choices on reversible matters to maintain momentum. We need an experienced builder of production-grade, data-centric systems who is obsessed with delivering customer value and possesses a deep, curious enthusiasm for the transformative potential of AI. What You Will Build AI-Native Systems Development. Design, build, and own scalable data and ML pipelines, backend services, and AI-powered capabilities that are part of the platform's production decision-making layer. AI and ML components are runtime dependencies in this role — not research projects or experiments. Candidates will have strong back end and data engineering skills to thrive in this space. Daily Shipping. Decompose complex work into safely mergeable increments and ship them daily. Treat large, multi-day pull requ

Sr. Office Experience Manager The team + the role The People Team at Pendo is responsible for the full employee journey, and for us, that journey starts the moment someone walks through the front door. The Office Experience team is the connective tissue that makes our offices feel alive: thoughtfully run, genuinely welcoming, and built around the details that turn a good day into a great one. We care about the small things, because the small things add up to a culture people want to show up for. We're looking for a Sr. Office Experience Manager to own the day-to-day operations of our New York office while partnering closely with our global office experience team to maintain a consistent, high-quality presence across all Pendo locations. You'll manage everything from vendor relationships and facility maintenance to events, onboarding logistics, and the rhythm of the office itself. This is a highly visible, deeply cross-functional role. You'll interact with everyone from new hires on day one to executive leadership, and you'll need to bring the same level of professionalism and warmth to every interaction. This is a fully in-office role, five days per week. This role is based in New York, NY. What this looks like day-to-day Own day-to-day office operations: manage reception coverage, greet and direct guests, handle mail and shipping, receive deliveries, and ensure the front-of-house experience is consistently professional and welcoming. Manage facility vendors and maintenance requests end-to-end, create work orders, track project status, communicate with stakeholders, and keep budgets accurate and on time. Keep community spaces, conference rooms, and call booths orderly and well-stocked; proactively address wear and tear before it becomes a problem. Plan and execute company events, community meetings, and special projects, including post-hours events from initial direction through setup, execution, and cleanup. Coordinate "day one" new hire onboarding with the People

The Team + The Role Pendo’s GTM Enablement function builds the playbook, systems, and reinforcement loops that help customer-facing teams perform consistently and measurably. The team partners across Sales, Customer Engineering, Revenue Operations, and GTM AI Operations to translate strategy into field behavior that improves revenue outcomes. As Senior Director, GTM Enablement, you will own the enablement operating system for Pendo’s Revenue organization. You will scale Command of the Message reinforcement, build AI-native practice and certification loops, strengthen role-based onboarding, and connect enablement activity to measurable outcomes like ramp time, attainment distribution, pipeline quality, and retention. This role leads a team across role architecture, technical architecture, GTM readiness, and program management, and partners directly with senior GTM leaders to drive decisions that stick. This is a role based in-office in Raleigh, New York, or San Francisco, or Remote in the United States. What this looks like day-to-day Command of the Message scale: Own the next phase of Pendo’s Command of the Message implementation, including reinforcement, manager accountability, AI-assisted practice loops, and certification cycles. Ensure all ramped Account Executives, Account Directors, and Customer Engineers achieve and maintain CotM fluency through Exec.com certification and continuous reinforcement. Manager enablement: Build manager-specific enablement tracks that make first-line and second-line managers active owners of change. Establish coaching accountability checkpoints, measure manager adoption, and ensure managers can coach the methodology in deal reviews and field interactions. AI-native reinforcement: Design r

The team + the role Pendo's Executive Business Partners are embedded directly with senior leadership, operating as trusted partners across the business. We move fast, stay close to the work, and are accountable for outcomes. As a Sr. Executive Business Partner, you own the operating rhythm for one or more of Pendo's senior executives. That includes calendar strategy, travel, meeting prep, and communications: the full infrastructure that keeps a senior leader running at pace. Beyond that, you extend your executive's capacity by anticipating what they need, making the calls they should not have to make, and keeping their organization moving without being asked. You think and operate at the intersection of execution and strategy: close enough to the work to handle it, and sharp enough to inform it. You partner across functions and serve as a trusted proxy in situations that require discretion, speed, and judgment. The best person in this seat combines executive presence with strategic instinct: they read the room, stay two steps ahead, and show up to every interaction prepared. What you own Executive operations: Own the full operating rhythm for your executive: calendar strategy, travel logistics, executive communications, and meeting prep. You make the decisions that do not require their attention so they can focus on the ones that do. Strategic preparation and briefing: Drive prep for all high-stakes touchpoints including leadership offsites, board reviews, QBRs, and cross-functional alignment sessions. You do not just pull materials together. You read them, identify the gaps, develop a point of view, and brief your executive before they walk into the room. Cross-functional coordination: Act as the connective tissue between your executive and the broader organization. You align stakeholders, track commitments, and close action items without being chased. When competing priorities create tension across teams, you help navigate the resolution. Strategic projects

The Team + The Role Pendo’s Technical Support Engineers are the diagnostic and strategic layer between customers and the product. This small, global team sits within Engineering and partners daily with Product, Engineering, and Customer Engineering across the US, EMEA, and APAC. The team does not operate like a help desk; it solves technical problems, strengthens customer outcomes, and turns customer signal into product insight. As a Sr. Technical Support Engineer, you will own customer issues end-to-end across Pendo’s web and mobile products, from triage and debugging to resolution, documentation, and feedback loops. You will handle break/fix issues, how-to questions, configuration guidance, bug reproduction, and complex escalations while using AI tools to accelerate research, drafting, troubleshooting, and knowledge capture. At the senior level, you will also serve as a go-to technical resource for peers and contribute to the cross-functional work that makes the support function stronger. This role is based in our Raleigh office. What this looks like day-to-day Support queue ownership: You triage, diagnose, and resolve technical issues across Pendo’s web and mobile products, including break/fix, how-to, best practice, and configuration questions. You manage urgency based on customer impact and own each case until the customer’s problem is actually solved. Technical guidance: You provide targeted technical assistance on platform usage, configuration, and best practices for customers in your segment. Each engagement is scoped to the issue at hand, with clear resolution, documentation, and a path forward that helps the customer move independently. Customer signal: You translate customer pain into reproducible test cases, clear bug reports, and prioritized feedback for Product and Engineering. You also surface customer health signals and strategic gaps to Account Owners and Customer Success so the right teams can act. Knowledge at scale: You create and maintain intern