Sr Technical Support Engineer Jobs

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. You independently lead the most complex AI deployments Smartsheet undertakes. You own the full engagement lifecycle from technical discovery through production deployment through solutions org handoff. You architect multi-agent solutions, design client-personalized MCP resource packs, and build the Deployment Kits that transform how 200+ solutions consultants and partners operate. You mentor junior FDEs, drive the intelligence loop, and present field findings at weekly Applied AI strategy sessions. You are building a function, not filling a role. What You Will Do Lead complex, multi-system AI deployments end-to-end scope, architect, build, validate, and manage the customer relationship throughout. Own the AI workshop program for your pod, customize modules per customer, lead technical sessions, translate outputs into production requirements, evolve content from field learning. Architect multi-agent solutions selecting the right coordination pattern for each customer’s workflow characteristics and compliance requirements. Design client-specific and industry-specific MCP resource packs that serve personalized intelligence from the server so every connected AI surface gets smarter for that customer automatically. Own Deployment Kit quality for your pod. If a kit is not documented well enough for a solutions consultant with no engineering background to follow, it isn’t done. Lead Solutions Enablement Sprints: transfer AI deployment patterns to solutions consultants and partners with training materials and certification crite

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. You independently lead the most complex AI deployments Smartsheet undertakes. You own the full engagement lifecycle from technical discovery through production deployment through solutions org handoff. You architect multi-agent solutions, design client-personalized MCP resource packs, and build the Deployment Kits that transform how 200+ solutions consultants and partners operate. You mentor junior FDEs, drive the intelligence loop, and present field findings at weekly Applied AI strategy sessions. You are building a function, not filling a role. What You Will Do Lead complex, multi-system AI deployments end-to-end scope, architect, build, validate, and manage the customer relationship throughout. Own the AI workshop program for your pod, customize modules per customer, lead technical sessions, translate outputs into production requirements, evolve content from field learning. Architect multi-agent solutions selecting the right coordination pattern for each customer’s workflow characteristics and compliance requirements. Design client-specific and industry-specific MCP resource packs that serve personalized intelligence from the server so every connected AI surface gets smarter for that customer automatically. Own Deployment Kit quality for your pod. If a kit is not documented well enough for a solutions consultant with no engineering background to follow, it isn’t done. Lead Solutions Enablement Sprints: transfer AI deployment patterns to solutions consultants and partners with training materials and certification crite

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for a Senior Solutions Engineer who has a passion for solving complex challenges. In this role, you will partner directly with Sales to provide technical leadership throughout the sales process, navigating intricate deal cycles, providing value-based demonstrations, and serving as a trusted advisor to prospects and clients throughout their evaluations. You will be a force multiplier within the Solutions Engineering organization that is on a mission to grow revenue and to empower anyone to drive meaningful change — for themselves, their businesses, and the world. This role is part of the Worldwide Field Operations Commercial Solutions Engineering team and can be based remotely from anywhere in the US where Smartsheet is a registered employer. You Will: Identify, build, and demonstrate innovative solutions to solve complex business challenges for high visibility Smartsheet customers Lead technical sales engagements, collaborate closely with sales teams to identify customer requirements, summarize challenges, design solutions, and provide technical guidance that demonstrates the value of Smartsheet's offerings Conduct discovery sessions to uncover business processes and challenges to inform the sales and solution delivery strategy Establish yourself as a strategic partner to Sales, Product, Customer Success, and Professional Services to provide a great overall customer experience and drive revenue growth Proactively grow and maintain deep knowledge for all Smartsheet products, services, and compe

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. You independently lead the most complex AI deployments Smartsheet undertakes. You own the full engagement lifecycle from technical discovery through production deployment through solutions org handoff. You architect multi-agent solutions, design client-personalized MCP resource packs, and build the Deployment Kits that transform how 200+ solutions consultants and partners operate. You mentor junior FDEs, drive the intelligence loop, and present field findings at weekly Applied AI strategy sessions. You are building a function, not filling a role. You will work remotely from Germany and will be reporting to Sr. Director, Engineering You Will: Lead complex, multi-system AI deployments end-to-end scope, architect, build, validate, and manage the customer relationship throughout. Own the AI workshop program for your pod, customize modules per customer, lead technical sessions, translate outputs into production requirements, evolve content from field learning. Architect multi-agent solutions selecting the right coordination pattern for each customer's workflow characteristics and compliance requirements. Design client-specific and industry-specific MCP resource packs that serve personalized intelligence from the server so every connected AI surface gets smarter for that customer automatically. Own Deployment Kit quality for your pod. If a kit is not documented well enough for a solutions consultant with no engineering background to follow, it isn't done. Lead Solutions Enablement Sprints: transfer AI deployment patterns to so

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for a Sr. Principal Data Scientist to set the technical direction for the ML models and AI sub-agents that drive growth, monetization, efficiency, and retention across the customer lifecycle. You’ll architect the systems, define the modeling and evaluation standards, and shape the roadmap for how Smartsheet uses applied ML and agentic AI to serve millions of customers. The data is unusually rich: petabyte-scale execution data spanning two decades of how real work gets done. You are a recognized technical leader who moves fluidly between architecture, prototype, and production; raises the bar for the data scientists around you; and partners with senior product and engineering leaders to make decisions that compound across the org. You will work primarily with Product and Engineering and will be a part of Smartsheet’s Business Intelligence team. This full-time position reports to the Director of Data Science and is based in Smartsheet’s Bengaluru, India office. You Will: Set the technical direction for how Smartsheet uses applied ML and agentic AI across the customer lifecycle — what gets built, what doesn’t, and what good looks like Architect the systems behind the sub-agents: how they ground themselves in evidence, how risk and confidence are calibrated, how decisions are evaluated, and how all of it stays safe and trustworthy at scale Define the modeling, evaluation, and experimentation standards the team follows — from offline metrics to online rollout to production monitoring Personally ship the

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. This role can be based in Mexico City for our hybrid working model. As an ideal candidate, you will have 5 to 8 years of related industry experience, ideally 2 years of experience in a customer facing role Minimum of 2 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity Experience implementing scalable and highly available distributed systems in the cloud and on-prem Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle The ability to travel up to 25% A Bachelor’s degree or equivalent work experience You may also have Experience developing, depl

ABOUT THE ROLE Peloton is revolutionizing the fitness industry by merging high-design hardware, proprietary software, and world-class content to create the most immersive and engaging fitness experiences. We're more than just bikes, treadmills, and rowers; we're a vibrant community that empowers millions to live longer, healthier lives. Peloton is seeking a visionary and results-oriented Hardware Product Manager to own the strategy and execution of our existing portfolios. This is a high-impact, highly cross-functional role that requires a leader who can navigate technical complexity and drive alignment across the entire organization. As the ideal candidate, you will have a deep understanding of connected fitness and the ability to operate at the intersection of hardware, software, and content, making critical product decisions that balance user needs, technical feasibility, and business goals. YOUR DAILY IMPACT AT PELOTON Define the long-term vision and roadmap for the Peloton portfolio, ensuring it aligns with our broader business goals and anticipates future user needs Oversee the entire product lifecycle, from initial concept to launch and post-launch analysis. You will work with a highly cross-functional team (Industrial Design, Hardware and Software Engineering, Operations, Content, and Marketing) and be responsible for difficult feature tradeoff decisions. You will use your deep understanding of end-to-end system architecture to inform these decisions, ensuring the product delivers a high-quality user experience Conduct in-depth market research, competitive analysis, and user studies to identify new opportunities and validate product decisions Define and track key performance metrics to measure product success and identify areas for future improvement YOU BRING TO PELOTON 4-6 years of experience as a Product Manager in hardware. This can include fitness equipment or adjacent hardware within the consumer space. You should be knowledgeable

ABOUT THE ROLE Peloton’s Hardware team builds the next generation of connected fitness devices while powering the continuous growth of our existing product line. Reporting directly to the Director of Mechanical Engineering, you will recruit, guide, and elevate a high-performing team of mechanical engineers. You’ll bridge technical rigor with empathetic leadership—fostering a culture of innovation, driving best-in-class engineering standards, and collaborating across Electrical, Firmware, Quality, Operations, and Industrial Design to bring complex, high-impact products from concept to customer hands. YOUR DAILY IMPACT AT PELOTON Recruit top engineering talent, mentor team members through 1:1s and tailored growth plans, and cultivate a performance-driven, highly collaborative culture Establish robust engineering standards, refine product development workflows, and champion best practices in DFM, failure analysis, and design tools Partner closely with Program Management, Quality, Industrial Design, and Manufacturing to hit roadmap milestones, resolve critical business escalations, and clear operational blockers Engage with global suppliers, JDMs, and Contract Manufacturers across all phases of the product lifecycle to bring complex mechanisms to life YOU BRING TO PELOTON 12+ years in mechanical design engineering with 4+ years leading engineering teams. B.S. in Mechanical Engineering (or equivalent) Proven track record guiding teams from concept to launch, defining design/tool release processes, and balancing competing product and technical priorities Strong foundation in core manufacturing methods (injection molding, sheet metal stamping, welding, casting, machining) along with test and measurement fixturing Exposure to Finite Element Analysis (FEA), power transmission systems (drive belts, pulleys, bearings), Process Engineering, or Quality Management Systems (QMS) Excellent written/spoken English with a strong knack for identifying team strengths, coaching for growt

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . Pinterest is seeking a Sr. Manager to lead our Capacity Engineering team. The team ensures that Pinterest’s cloud infrastructure has the capacity it needs while operating reliably, efficiently and with clear financial accountability. You’ll lead the full portfolio across forecasting and supply, capacity-management systems, compute and GPU efficiency, infrastructure data and governance and capacity operations. What you’ll do: Lead the Capacity Engineering team and establish its 12–18 month functional and technical strategy, roadmap and success measures tied to Infrastructure and company goals. Develop CPU and GPU forecasts and supply plans that account for workload demand, delivery constraints, cost and reliability requirements. Guide the design and delivery of capacity requests, reservations, entitlements, allocation policy and infra

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life A career at Medtronic is like no other. We’re purposeful. We’re committed. And we’re driven by our Mission to alleviate pain, restore health and extend life for millions of people worldwide. A Sr. Process Engineer is responsible for developing, optimizing, and maintaining manufacturing processes to ensure efficient, safe, and high‑quality production. This role focuses on improving process performance, reducing waste, and supporting continuous improvement initiatives across manufacturing operations. Key responsibilities typically include analyzing production workflows, implementing process improvements, troubleshooting manufacturing issues, and collaborating with cross‑functional teams such as quality, operations, and supply chain. The engineer also develops process documentation, validates new equipment or processes, and ensures compliance with regulatory and safety standards. The position requires strong analytical and problem‑solving skills, knowledge of manufacturing methods and quality systems, and the ability to use data to drive operational improvements. Manufacturing Process Engineers play a critical role in increasing productivity, maintaining product quality, and supporting scalable manufacturing operations. Responsibilities may include the following and other duties may be assigned. Provides technical and sustaining en

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . Pinterest is on a mission to improve the comprehensiveness and shoppability of ads on our platform. We’re accomplishing this by expanding our advertising demand sources through partnerships with third-party ad platforms and working closely with Agencies and media companies who manage performance marketing budgets. As a member of the Programmatic Technical Operations team, you will drive the success of Pinterest’s programmatic ad products by serving as the primary client contact for deal creation, campaign setup, and launches. You’ll troubleshoot technical issues, optimize campaigns for performance, and collaborate closely with cross functional teams to elevate client outcomes and enhance internal processes. What you'll do: Act as a key point of contact for clients, supporting programmatic deal creation, campaign setup, and ensuring smooth campai

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description As part of Gilead’s enterprise AI strategy to accelerate insights and decision‑making, we are seeking an Sr Manager, Data/AI Solution Architect to lead the design of Data and AI solutions across the HR & LCCR Functions. In this role, you will partner closely with business stakeholders, and Data/AI Product Owners, Technical Delivery Leads and Platform Leads to determine the right solution architecture for predictive analytics and AI‑driven insights. You will drive technical excellence through architectural design, modeling approach, and platform selection—ensuring scalable solutions, aligned to Gilead standards, that translate complex digital needs into actionable insights.</

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Sr. Staff Integration Engineer (Security Platform and Data Pipelines) to join our team. This is a remote based in India role, reporting to the Director, Software Development Engineering in the Technical Implementation and Integration department. You will be responsible for connecting and onboarding diverse cybersecurity data sources, mapping and normalizing security data to power exposure and threat management use cases, and customizing workflows to deliver measurable outcomes. This role requires technical depth, comfort with complex datasets, and the ability to communicate with both technical and non-technical stakeholders. What you’ll do (Role Expectations) Quickly get up-to-speed on Zscaler’s SecOps platform, utilizing Python and APIs to configure, customize, and automate data transformations and workflows Partner with cybersecurity subject matter experts (SMEs) to onboard new data pipelines

MongoDB is hiring a Senior Manager, Corporate Development & Ventures to help drive our inorganic growth strategy — partnering closely with our Sr. Director of Corporate Development & Ventures on M&A and strategic investment activity. This role is for someone who wants to own M&A execution end-to-end. You'll independently source, evaluate, and run a steady pipeline of deals, partnering with the Sr. Director and VP on our highest-stakes transactions. Once a deal signs an LOI, you become the day-to-day driver — the person Finance, Legal, HR, and the business count on to get it through close and integration. You'll work closely with Product, Engineering, Finance, People, and other business stakeholders to help shape decisions about MongoDB's position in data infrastructure and AI. The role sits primarily in Corporate Development, with regular exposure to our Ventures platform. What you’ll bring Has 4–8 years of experience in Corporate Development, Investment Banking, Private Equity, or Venture Capital Has meaningful experience running deal workstreams and is ready to own transactions end-to-end with real autonomy Is comfortable operating independently, while knowing when to bring in the Sr. Director, VP, or other senior leaders Demonstrates strong judgment, particularly under time pressure and incomplete information Holds a high bar for analytical rigor, but knows when to move without perfect data Can engage credibly with technical leaders while maintaining a clear business perspective Is direct, low-ego, and accountable — focused on outcomes, not process What you will do Own Deals, End-to-End Independently source, evaluate, and run your own pipeline of M&A and investment opportunities, from initial engagement through LOI Build and pressure-test valuation, structure, and strategic rationale, partnering with the Sr. Director and VP on the most complex or highest-stakes calls Know when to move on your own judgment and when to escalate Be the Function's

Join Delphi - Where Innovation meets transformation At Delphi, we believe in creating an environment where our people thrive. Our hybrid work model empowers you to choose where you work—whether it's from the office, your home, or a mix of both—so you can prioritize what matters most. We are committed to supporting your personal goals, family, and overall well-being while driving transformative results for our clients. We welcome exceptional talent from anywhere across the globe. Interviews and onboarding are conducted virtually, reflecting our digital-first mindset. Rooted in the region, we specialize in delivering tailored, impactful solutions in Data, Advanced Analytics and AI, Infrastructure, Cloud Security, and Application Modernization. Whether it’s enabling predictive analytics , transforming operations with automation, or driving customer engagement with intelligent platforms, we are the trusted partner for organizations ready to embrace a smarter, more efficient future. About the role We are seeking a seasoned and visionary Senior Backend Developer to lead technical initiatives and drive innovation across our client projects. This role bridges technical excellence with client engagement— architecting sophisticated solutions, mentoring junior talent, and translating complex business requirements into scalable, AI-powered applications. The ideal candidate is not just a developer but a technical leader who understands business processes, modern development practices, and can help drive transformative value for our clients using cutting-edge Python technologies and AI frameworks. Job responsibilities Architect and design scalable applications using FastAPI, implementing advanced features and optimization strategies Lead the development of sophisticated AI workflows using LangChain, LangGraph, and related frameworks for production environments Build complex Streamlit applications with custom components, advanced data visualizatio