Staff Qualitative Ux Researcher Jobs

Role Overview Help organizations turn governance, risk, and compliance (GRC) goals into measurable business value. As a Client Success Advisor, you’ll guide key clients in configuring, adopting, and optimizing a GRC platform—strengthening retention, uncovering expansion opportunities, and helping teams work more effectively. You’ll combine GRC expertise, advisory skills, and a strong understanding of client needs to shape practical solutions, improve platform usage, and build lasting partnerships. Your work will influence client outcomes while contributing valuable insights to internal product and go-to-market teams. Here’s a breakdown of what you’ll do (not all of it, just the important stuff) Advise clients on configuring, customizing, and optimizing GRC platform functionality to support their business processes and objectives. Assess client requirements, challenges, and goals, then recommend tailored solutions that deliver measurable value. Partner with clients on governance, risk, and compliance roadmaps, translating priorities into effective platform implementations. Drive adoption across the platform and its modules, identifying engagement risks and helping clients increase usage. Help clients identify and implement practical analytics use cases that improve automation, exception management, and reporting. Collaborate with Product, Customer Success, Support, and Sales teams to improve solutions based on real-world client needs. Monitor regulatory developments, industry trends, and emerging GRC best practices to provide proactive, trusted advice. These are the essentials you’ll need to get an interview 5–7 years of experience in a client-facing role within audit, risk, compliance, or a related GRC environment. Strong knowledge of GRC concepts, regulations, industry standards, and software platforms. Experience translating audit, risk, compliance, or business questi

Here’s a summary of the role: Lead a strong engineering team, deliver software that matters, and help people do the best work of their careers. This is a hands-on team management role for someone who enjoys combining people leadership, technical fluency, and modern AI-enabled ways of working to build reliable products at scale. You’ll lead engineers building secure, scalable microservices and APIs using TypeScript and AWS. You’ll partner closely with Product, Security, DevOps, and peer engineering leaders to deliver roadmap outcomes, improve team effectiveness, and create an environment where engineers can grow, own their work, and build high-quality systems with confidence. Here’s a breakdown of what you’ll do, not all of it, just the important stuff: Lead, coach, and support a team of engineers, creating clarity around priorities, ownership, expectations, and growth goals. Partner with Product, Security, DevOps, and peer engineering leaders to plan and deliver roadmap commitments while balancing quality, pace, and sustainability. Create a healthy delivery environment by improving team processes, removing blockers, supporting planning and estimation, and reinforcing strong engineering practices. Maintain enough technical depth to guide design discussions, challenge risks, review trade-offs, and support the team in building secure and maintainable systems. Use AI tools and encourage responsible AI-assisted ways of working that improve productivity while protecting privacy, security, quality, and good judgment. Support hiring, feedback, performance conversations, and career development so the team continues to grow in capability and confidence. These are the essentials you’ll need to get an interview: 8 or more years of software engineering experience, including experience leading projects and supporting or managing engineers in an agile product environment. Experience managing teams that build cloud-native microservices in AWS. Strong people leadership skills, with

Role Overview You’re a hands-on backend engineer who enjoys owning features end to end and working on real products that customers rely on every day. In this Software Engineer II role, you’ll help build and evolve a Third Party Risk Management SaaS platform using Laravel and PHP, designing scalable APIs and services that keep performance and reliability front and center. You’ll work in a product-focused team that owns its services from architecture and implementation through deployment, monitoring, and continuous improvement. You’ll mentor junior engineers, influence technical decisions, and use modern AI-powered tools thoughtfully to ship better code faster. If you’re looking for a mid-level role with real ownership, modern tooling, and the chance to grow your impact, this is for you. Here’s a breakdown of what you’ll do (not all of it, just the important stuff) Design, build, and maintain backend features and RESTful APIs in Laravel within a modern TALL stack environment. Own well-defined stories from implementation through deployment, monitoring, and iteration, ensuring performance and reliability. Contribute to architectural discussions and technical decisions that shape the Third Party Risk Management platform. Review code, improve test coverage, and strengthen CI/CD and engineering standards across the team. Mentor Software Engineer I colleagues through code reviews, pairing, and knowledge sharing. Use AI tools (e.g. GitHub Copilot, ChatGPT) to accelerate coding, debugging, testing, and documentation—while critically validating outputs and ensuring safe, responsible use. These are the essentials you’ll need to get an interview 3–5 years of professional software engineering experience in an agile, fast-paced environment. Strong experience with PHP and Laravel, ideally within the TALL stack (Tailwind, Alpine.js, Laravel, Livewire). Solid understanding of relational databases (MySQL or MariaDB), including data modelling and query optimisation. Experience designin

Role Overview Build reliable software services that power products, platforms, and business decisions. As a Senior Software Developer, you’ll design and deliver scalable applications, backend services, and integrations that perform well in production and evolve with changing business needs. You’ll apply strong software engineering practices across APIs, data-intensive applications, cloud services, AI-enabled solutions, and deployment pipelines. You’ll help shape technical solutions, improve system reliability, and contribute to a high-quality engineering culture. Here’s a breakdown of what you’ll do (not all of it, just the important stuff) Design and develop scalable backend services and applications using Python or TypeScript. Lead the development of APIs, integrations, reusable software components, and AI-enabled features. Build reliable solutions for data ingestion, manipulation, service-to-service communication, and intelligent automation. Apply AI technologies and modern software engineering practices to improve product capabilities, developer productivity, and operational efficiency. Make sound technical decisions around architecture, performance, security, scalability, and maintainability. Deploy and operate applications using AWS services and CI/CD practices while improving testing, monitoring, documentation, and delivery standards. These are the essentials you’ll need to get an interview 5+ years of professional experience developing and delivering production software. Strong hands-on experience with Python; TypeScript or similar languages is also valuable. Proven experience building backend services, APIs, integrations, and service-oriented applications. Experience applying AI technologies, such as generative AI, machine learning services, intelligent automation, or AI-enabled application features. Strong understanding of software design principles, testing, debugging, performance optimization, and secure development. Experience working with cloud platfor

About One97 Communications Ltd.: One97 Communications Ltd., headquartered in Noida, Uttar Pradesh, is a leading Indian multinational technology company renowned for its flagship product, Paytm. Beyond its consumer-facing services, One97 is a trailblazer in providing tailored digital platforms for telecom operators and enterprises across Southeast Asia, Africa, and Latin America. The company's B2B solutions encompass a wide array of offerings, including: Digital Platforms: Facilitating creation and managing digital services to drive revenue growth. Network Products: Enabling seamless delivery of digital services to end-users. Direct carrier billing and Master Aggregator platforms One97's global presence spans across the Middle East, Southeast Asia, Africa and Latin America. The company continues to innovate and expand its footprint. About the team: This team involves in making a difference. A lot of contingency and new challenges are encouraged within the team to do stuff that is meaningful for those we serve. We are successful, and our successes are rooted in our people's collective energy and unwavering focus on the employees, and that's how it will always be change management in Social Media. Why join us? If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants, and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! About the Role:We are seeking highly motivated and experienced Account Managers to join our dynamic team and drive sales and revenue growth within key Telco accounts across LATAM Markets. These roles will be pivotal in building and maintaining strong client relationships, expanding our product portfolio, and achieving ambitious sales targets. You will be responsible for managing accou

Job Title: Sales Manager - Telcom Company: One97 Communications - Paytm Location: Middle East Asia About One97 Communications Ltd. One97 Communications Ltd., headquartered in Noida, Uttar Pradesh, is a leading Indian multinational technology company renowned for its flagship product, Paytm. Beyond its consumer-facing services, One97 is a trailblazer in providing tailored digital platforms for telecom operators and enterprises across South East Asia, Africa, and Latin America. The company's B2B solutions encompass a wide array of offerings, including: ● Digital Platforms: Facilitating creation and managing digital services to drive revenue growth. ● Network Products: Enabling seamless delivery of digital services to end-users. ● Direct carrier billing and Master Aggregator platforms One97's global presence spans across the Middle East, Southeast Asia, Africa and Latin America. The company continues to innovate and expand its footprint. About the team: This team involves in making a difference. A lot of contingency and new challenges are encouraged within the team to do stuff that is meaningful for those we serve. We are successful, and our successes are rooted in our people's collective energy and unwavering focus on the employees, and that's how it will always be change management in Social Media. Why join us? If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants, and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! About the Role: We are seeking highly motivated and experienced Account Managers to join our dynamic team and drive sales and revenue growth within key Telco accounts across Africa. These roles will be pivotal in building and maintaining strong client relationships, expanding our produc

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Team: Because you get an opportunity to make a difference, and have a great time doing that. You are challenged and encouraged here to do stuff that is meaningful for you and for those we serve. We are successful, and our successes are rooted in our people's collective energy and unwavering focus on the employees, and that's how it will always be change management in Human Resources About the role: This role will be responsible for supporting the implementation of a broad range of reward practices and compliance policies for the organization. This role is a key subject matter expert of the Compensation and Benefits functions locally; the role provides local insights, consultation, and advice to Human Resources Business Partners and senior business leaders as required. key responsibilities in order of importance and specify the approximate amount of time, e.g. in % related to the typical business cycle). Expectations/ Requirements: 1. Compensation Benchmarking: Ensure external competitiveness of internal salary ranges by benchmarking against comparators. 2. Conducts and analyses survey results to assist in comparing compensation and benefits plans. 3. Participates in the development of compensation and benefits policy. 4. Managing the Employee Stock Option plan. 5. Annual planning, forecasting, and budgeting exercises for all direct costs for employees (salary and benefits, annual increments, incentives, rewards, and awards programs). 6. Annual Salary review exercise and administration of compensation review process cycle; off-cycle pay adjustments. 7. Monitors compensation trends within the organization and

Here’s a summary of the role: Diligent is seeking a Customer Success Manager I to join our growing Customer Success team, partnering with a portfolio of key accounts to drive product adoption, retention, and long-term customer value across our GRC platform. This is a role for someone who thrives on building strong relationships and delivering measurable impact, with a hands-on approach to customer engagement. At Diligent, our Customer Success Managers are at the heart of how our clients realise value from our platform. You’ll own a portfolio of accounts, build trusted relationships, and play a key role in shaping customer outcomes across France, Belgium, and Luxembourg. If you’re passionate about helping customers succeed, thrive on collaboration, and enjoy turning insight into action, this is your opportunity to make a measurable difference in a fast-growing global SaaS company. This role operates on a hybrid model, with 50% office-based work required. This role is open to candidates based in Netherlands. Regrettably we are unable to provide visa sponsorship, so you must be eligible to work in the location you reside. Here’s a breakdown of what you’ll do (not all of it, just the important stuff): Managing a portfolio of client accounts, acting as the main point of contact for day-to-day coordination Running regular strategic review meetings with clients to discuss usage, goals, strategy and overall satisfaction Monitoring product adoption and usage data to identify risks or growth opportunities and drive client engagement Increase overall client health and satisfaction with Diligent Proactively engaging with customers to drive success and value realisation, identifying retention risks, and developing mitigation strategies Reaching out to clients to drive engagement and ensure they’re getting value from the platform Driving renewals by maintaining strong relationships and demonstrating ROI Identifying and qualifying upsell and expansion opportuni

Here's a summary of the role: You're a hands-on engineer who enjoys solving complex data challenges at scale. You'll join the Data Hub team, building the shared data platform that supports reporting, analytics, AI, and Data Science initiatives across Diligent. Working with Python, SQL, AWS, and cloud-native technologies, you'll help process, organize, and enrich large volumes of data while developing scalable services and modern data solutions. You'll collaborate closely with Product Managers, Engineering Managers, and fellow engineers to deliver high-quality features, improve platform capabilities, and shape the future of our data ecosystem. If you enjoy ownership, solving challenging problems, experimenting with new technologies, and working in a collaborative environment, you'll fit right in. Here's a breakdown of what you'll do (not all of it, just the important stuff): Design, develop, review, and test features and user stories following Agile development practices Contribute to core platform development and integration projects across multiple systems Participate in shaping the future architecture of the product , including designing scalable backend services and prototypes Collaborate with Product Owners and Engineering Managers to analyze, refine, and document technical requirements Build and maintain cloud-native solutions and microservices-based applications Leverage AI-assisted development tools , code assistants, and modern engineering workflows to improve delivery efficiency Support the creation and maintenance of high-quality operational and technical documentation Continuously identify opportunities to improve engineering processes, quality, and team effectiveness These are the essentials you'll need to get an interview: 2+ years of experience in a hands-on software development role within a commercial software environment Strong programming experi

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. CVS is looking to add a Sr Analyst, Pharmacy Underwriter. In this role, you would be responsible for supporting both new business and renewal case specific ASC (self-insured) Pharmacy Pricing, as well as developing financial offers that are both competitive and profitable. In this role, you would provide support with financial responses for Request For Proposal questionnaires. The ideal candidate is able to anticipate customer needs and requirements as well as to facilitate and negotiate using tact and diplomacy. They will be involved in training, projects, and mentoring others. Works primarily on complex or high visibility cases, markets or underwriting methods. **Candidates must have both underwriting and pharmacy experience** Additional Responsibilities are: Identifies training issues and recommends a course of action. Leads process improvement initiatives to improve productivity, accuracy and/or customer service and influences tool development Provides superior customer service Mentors and trains underwriting staff Ensures team members have the information to do their jobs Understands, applies and explains company services, product standards, underwriting policies, strategic direction and new initiatives relative to unit's responsibilities <

Here’s a summary of the role: Love helping customers succeed? Thrive in fast-paced, client-facing environments where no two projects are the same? As an Onboarding Specialist , you’ll play a critical role in shaping the early customer journey—guiding clients from implementation through adoption and ensuring they realize value quickly. If you’re someone who enjoys project coordination, delivering impactful client training, managing multiple stakeholders, and building strong customer relationships, this could be your next great move. This is an opportunity to work with clients, senior stakeholders, and global teams while becoming a trusted advisor during one of the most important phases of the customer lifecycle. Here’s a breakdown of what you’ll do (not all of it, just the important stuff): Own and manage the end-to-end onboarding experience for assigned customers, ensuring a seamless transition from sale to adoption Lead onboarding projects by coordinating timelines, milestones, and internal stakeholders to deliver successful outcomes Deliver engaging product onboarding sessions and training to help customers quickly adopt and maximize value Configure customer environments and guide clients through setup and best-practice implementation Build trusted relationships with stakeholders including administrators, business leaders, and senior client contacts Partner cross-functionally with Customer Success, Product, Support, and Sales teams to resolve challenges and improve customer outcomes These are the essentials you’ll need to get an interview: 3–5 years of experience in customer onboarding, implementation, project coordination, or customer success Strong client-facing communication and presentation skills, with confidence engaging senior stakeholders Proven ability to independently manage multiple onboardin

About the Role: We are looking for a Trade Operations Engineer to join our operations team at NK Securities. This is a hands-on role where you'll help make sure our trading systems are ready every day. You’ll work closely with our tech and trading teams to keep things running smoothly. This is a great opportunity for someone who wants to learn, grow, and take on more responsibility over time. You will be trained by experienced team members and have the chance to lead the operations team in the future. What You’ll Do: Perform daily system checks and ensure everything is running fine before markets open Monitor trading systems and raise alerts if anything looks off Write and improve scripts (mostly in Bash and Python) to reduce manual work Coordinate with tech and trading teams for any issues or updates Work on frontend tools if needed (basic web frontend knowledge is a plus) Take ownership of tasks and make sure nothing is missed What We’re Looking For: Good knowledge of Bash and Python Basic understanding of frontend (HTML/JS/CSS or React is a bonus) Willingness to learn and work hard Responsible and reliable – our systems need to be up and running on time Someone who likes solving problems and automating boring stuff Freshers or candidates with 0–2 years of experience are welcome Why Join Us: Work in a fast-paced and exciting HFT environment Learn directly from experienced developers and traders Opportunity to grow into a leadership role in the ops team Flat team structure – your work will be noticed and appreciated Competitive salary and good learning curve

Data Engineer, Data Platform About the Role We are building out our Data Platform team at Sigma, with a relentless focus on developing data models that fuel trusted insights across the company. As a Data Platform Engineer, you will be responsible for the underlying data architecture across Snowflake and Databricks, as well as building and optimizing various ETL pipelines to fuel both internal and external (demo) use cases. Reporting to the VP of Data & Revenue Engineering, this is a high visibility role with the opportunity to work on greenfield projects. If you’re a data engineer with a builder mindset who wants to leverage a best-in-class stack, and genuinely is invested in Sigma’s mission, let’s chat! What You Will Be Doing Architect and manage our production data pipelines in Snowflake and how they are consumed in Sigma ( Tech we use : Fivetran, dagster, dlt, terraform, dbt, Snowflake, Sigma, Hightouch, Metaplane) Build foundational processes for scaling our demo asset data across various Cloud Data Warehouses Scale our terraform deployment across all of our Snowflake assets Continue to advance our data governance policies Work cross functionally to accomplish all of the above! You’ll work across Product, Engineering, GTM—with users of all skills and levels Qualifications We Need Strong knowledge and experience of working with APIs and building data pipelines from various systems into Cloud Data Platforms (e.g., Snowflake, Databricks) Strong communication and collaboration skills. You will primarily partner with the Analytics and Infrastructure Engineering teams internally at Sigma; your ability to work and collaborate closely with them will be integral to your success. Experience deploying data governance frameworks with a scalable and repeatable process Ability to thrive in ambiguous environments and get stuff done. We move fast and iterate quickly, and we want you to feel empowered to do exactly that 3+ years of relevant experience wor

Here’s a summary of the role: Diligent is seeking an experienced Advisory & Consulting Manager (Risk & Audit) to join our growing Professional Services team, driving successful SaaS implementation delivery, client onboarding, and consulting engagements that deliver measurable value for our customers. In this role, you will lead customer adoption and implementation projects for Diligent’s Governance, Risk and Compliance solutions, with a strong focus on driving successful delivery, maintaining operational consistency, and executing implementations in line with Diligent’s established Services Strategy methodology. If you are a highly operational, execution-focused project leader who is passionate about technology and innovation, driven by creating meaningful client impact, building trusted partnerships, and delivering sustainable growth through exceptional consulting services, this is your next move. This role is open to candidates based in Singapore, Australia and New Zealand . Please note that we are unable to provide visa sponsorship, so applicants must already have the legal right to work in their country of residence. Candidates based in one of our office locations within Singapore, Australia or New Zealand are expected to work from the office at least 50% of the time in line with our hybrid working policy. For candidates based elsewhere within these countries, where we do not have an office, remote working arrangements will be considered. Here’s a breakdown of what you’ll do (not all of it, just the important stuff): Leading multiple end-to-end implementation of Diligent solutions for clients, from project kick-off through to go-live, ensuring projects are delivered on time and within scope. Proactively manage portfolio operations, accurate time and scope capture within project, project financials, team utilization, and time management. Mobilize the right team resources to ensure projects are delivered successfully, delays and overrun

Here’s a summary of the role: Diligent is seeking an experienced Advisory & Consulting Manager (Risk & Audit) to join our growing Professional Services team, driving successful SaaS implementation delivery, client onboarding, and consulting engagements that deliver measurable value for our customers. In this role, you will lead customer adoption and implementation projects for Diligent’s Governance, Risk and Compliance solutions, with a strong focus on driving successful delivery, maintaining operational consistency, and executing implementations in line with Diligent’s established Services Strategy methodology. If you are a highly operational, execution-focused project leader who is passionate about technology and innovation, driven by creating meaningful client impact, building trusted partnerships, and delivering sustainable growth through exceptional consulting services, this is your next move. This role is open to candidates based in Singapore, Australia and New Zealand . Please note that we are unable to provide visa sponsorship, so applicants must already have the legal right to work in their country of residence. Candidates based in one of our office locations within Singapore, Australia or New Zealand are expected to work from the office at least 50% of the time in line with our hybrid working policy. For candidates based elsewhere within these countries, where we do not have an office, remote working arrangements will be considered. Here’s a breakdown of what you’ll do (not all of it, just the important stuff): Leading multiple end-to-end implementation of Diligent solutions for clients, from project kick-off through to go-live, ensuring projects are delivered on time and within scope. Proactively manage portfolio operations, accurate time and scope capture within project, project financials, team utilization, and time management. Mobilize the right team resources to ensure projects are delivered successfully, delays and overrun