Staff Qualitative Ux Researcher Jobs

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world's biggest financial problems. We're looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn't a place for complacency, it's where ambitious people do the best work of their careers. We're a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Credit Card business team's mission is to shape Robinhood’s vision in the credit and banking space by delivering smart, customer-focused financial solutions. Our team is dedicated to reshaping the credit landscape and redefining the way people interact with financial services daily. We leverage cutting-edge analytical tools and diverse datasets to build deep understandings of consumer credit behaviors. We aim to make financial services accessible to everyone, building programs that support Robinhood’s broader goals! As a Staff Data Scientist, you will build credit risk models that allow us to better serve our customers and make responsible lending decisions. Credit models are at the heart of all lending decisions. These models will drive decisions ranging from approve/decline, line assignment at origination and future credit limit increases. You will leverage traditional and non-traditional data sources to build highly predictive risk models. You will own the full lifecycle of model development from data prep, model building to model deployment. This role is based in our Menlo Park, CA, or Washington, DC office(s), with in-person attendance expected at least 3 days per w

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world's biggest financial problems. We're looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn't a place for complacency, it's where ambitious people do the best work of their careers. We're a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Capacity & Efficiency Engineering team builds the software that manages, governs, and reduces Robinhood's AWS cloud spend, operating at the intersection of cloud infrastructure, data engineering, and FinOps. The team owns the full lifecycle of cloud cost: the data platforms that make spend transparent and attributable, the anomaly detection and forecasting systems that make it predictable, the automation that continuously rightsizes infrastructure at fleet scale, and the capacity planning and commitment strategy that keep a bursty, latency-sensitive trading platform both reliable and cost-effective. Our work carries CEO-level visibility and has already driven millions of dollars in annualized savings. We partner closely with Data Science, Infrastructure, Finance, and product

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold builders and sharp problem-solvers who are wired to deliver great outcomes. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. The DevX team’s mission is to build and operate the core developer infrastructure at Robinhood. Our team owns and scales the systems that thousands of engineers rely on daily, partnering with software developers across the company to make development fast, reliable, and cost-efficient! As a Staff Software Developer, you will act as a technical leader for our build and developer infrastructure, driving the strategy and execution of the systems thousands engineers depend on every day. Your work will span our build systems, CI pipelines, and remote development environments, ensuring engineers can code, test, and build with speed, safety, and reliability at scale. In this role, you will collaborate with teams across Robinhood to eliminate developer friction and raise the bar for engineering productivity. This is a high-visibility leadership opportunity to shape our developer ecosystem and set new standards of engineering efficiency! This role is based in our Toronto, ON office(s), with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do Architect the long-te

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. OVERVIEW Every year, people across the world spend nearly one trillion dollars on groceries. It’s an industry that’s been around for centuries. Food itself, however, has been a constant in people’s lives since the beginning of time. Yes, sustenance is essential, but it’s also much more than that. Food can be a part of a daily ritual or a special moment that resonates with people on a meaningful and emotional level. It can be a much-needed break in a long day, a taste that brings back memories, a creative experiment, a shared meal with loved ones, or even comfort during a hard time. Whether it’s a special occasion or an everyday occurrence, it should always be easy for people to get the ingredients they need. The Instacart Design Team is dedicated to making grocery shopping effortless for everyone and finding solutions to large-scale opportunities that will forever

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for thoughtful problem-solvers and builders who want to make a meaningful contribution. Robinhood is a place where people take ownership of their work and help improve financial access for all. We operate with high standards, clear accountability, and a strong focus on security and ethics in everything we build! The Red Team’s mission is to identify and reduce real-world security risks across Robinhood by simulating adversary behavior and testing defenses. As a Staff Offensive Security Engineer, you will plan and execute security assessments across applications, infrastructure, and physical environments, and partner closely with engineering and security teams to strengthen detection and response capabilities. You will help prioritize risk, contribute to remediation efforts, and develop tools and techniques that improve how we test and secure our systems. Your work will directly support the safety and reliability of products used by millions of customers. This role is based in our Bellevue, WA, New York, NY, or Menlo Park, CA office(s), with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do Evangelize the Offensive Security Team’s Findings and Projects with stakeholders throughout the company and collaborate with other teams to create solutions that

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Android team’s mission is to redefine how millions of users engage with their finances. We're focused on delivering intuitive, scalable, and inclusive mobile experiences that empower our customers to build better financial futures. We collaborate closely with Product, Design, and Backend Engineering to ensure every interaction on Android reflects quality, performance, and care. The Trading Products team creates the experiences that bring Robinhood’s trading ecosystem to life for customers every day. Team Experience is responsible for making those journeys feel fast, intuitive, and dependable—so customers can engage with sophisticated trading products through simple, well-crafted mobile experiences. This role is based in our Menlo Park, CA office, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do Define and drive the technical direction for Android experiences across high-impact product areas, building intuitive, elegant, a

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the Role + Team The Security Engineering team builds the identity and access control plane governing how employees, services, and agentic workloads access Robinhood’s critical infrastructure. We are a platform-building engineering team focused on creating secure, frictionless, and automated self-service access systems at scale. As a Staff Software Engineer on this team, you will shape Robinhood’s foundational identity architecture, define technical strategy, and build Tier-0 access infrastructure used across the entire company! From solving complex authentication and authorization challenges to setting secure guardrails for emerging AI and agentic workflows, your technical leadership will directly impact every product team at Robinhood! What You'll Do Access Control Plane Architecture: Define and build the core technical architecture for managing employee, service, non-human, and agentic access across company-wide resources Tier-0 Platform Engineering: Design, build, and operate highly available, resilient, and observable backend identity infrastructure using Go, Python, Rust, or comparable systems languages. AuthN & AuthZ Solutions: Implement modern identity protocols and access frameworks (OAuth 2.0, OpenID Connect, RBAC, ABAC, and policy-based access controls). AI & Agentic Access Governance: Develop secure access patterns, identity frameworks, governance, and observability guardrails for AI agents, LLM applications, and Model Context Protocol (MCP) systems. Self-Service Developer Experience: Create automated, developer-friendly platforms that allow teams to request, approve, provision, and audit access without ma

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role Robinhood set out to open the financial system to the many, not the few. We've done it for tens of millions of people in the US—now we're taking it global. This is one of the most ambitious initiatives for the company, and you'd be sitting at the center of it. We are building an elite team, applying frontier technologies to the world's biggest financial problems. We're looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn't a place for complacency—it's where ambitious people do the best work of their careers. We're a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. As a Staff Product Manager on the international team, you'll manage global business lines, own end-to-end product experiences in new geos, and work with experts in data, design, engineering, marketing, operations, and research to bring ideas to life that will help us democratize the financial system. This role is based in our Menlo Park, CA and New York, NY offices, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you'll do The International PM team's goal is simple to say and hard to do: democratize finance globally. That means scaling our products to work across many regions and building market-specific experiences that serve customers where they are. As a Staff PM on this team,

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Technical Recruiting team partners with Engineering, Security, Data, and other technical orgs to build the teams behind Robinhood’s products and infrastructure. We work closely with hiring leaders to plan hiring, build strong pipelines, and deliver a high-quality, consistent candidate experience. We care about clear communication, strong partnerships, and continuously improving how we hire. As a Technical Recruiter, you’ll own full-cycle recruiting across a range of technical roles. You’ll partner with hiring managers and senior leaders in Engineering to define what great looks like, develop effective sourcing strategies, and drive consistent pipeline activity. You’ll collaborate closely with peers to share insights, improve workflows, and keep hiring moving efficiently. Th

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Talent Management & Analytics team is scaling to its next major milestone—integrating advanced predictive insights and tactical AI into our workforce systems. Our mission is to build the data solutions that help the entire company recruit exceptional talent, design high-performing team structures, and put active organizational insights directly into the hands of everyone making team decisions. Operating at the intersection of data science, product development, and organizational psychology, we are transforming how Robinhood uses data to empower our workforce and anticipate organizational needs. As a Staff Data Scientist, you will serve as the team's technical and strategic anchor, owning the vision, design, and delivery of the high-impact data products that our executives, people partners, and line managers rely on every day. Your focus will be entirely on solving meaningful organizational problems: understanding what enables exceptional talent to thrive, accelerating team performance, and designing proactive strategies that support long-term retention across Robinhood. This is a unique opportunity to apply state-of-the-art language models and predictive analytics to

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Staff Software Engineer, Core AI Infrastructure You'll join a high-performing team of engineers driving AI transformation at Coinbase as a Senior Software Engineer on the IT Operations team within ESTO. This team builds custom products through full-stack engineering and scales the infrastructure powering Coinbase's AI products, with direct exposure to senior leadership in a fast-paced, incubator-style environment. You'll own the reliability and automation of critical AI infrastructure, ensuring our systems are resilient, observable, and secure at scale. What you'll do: Own end-to-end delivery of AI products by building production-grade distributed systems, including serving infrastructure, data pipelines, and deployment orchestration across the full stack throughout the SDLC. Drive platform adoption by designing clean APIs, abstractions, and developer-facing tooling that enable product teams to integrate AI capabilities without bespoke infrastructure requests. Partner with engineering and product leadership across Platform and other product groups to align infrastructure requirements, resolve cross-team technical dependencies, and define shared platform contracts. Shape engineering standards and technical culture by establishing architectural patterns, mentoring engineers, and raising the bar on code quality, observability, and operational excellence. Build

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Staff Software Engineer on the Staking Platform team within the Platform group, you'll serve as Coinbase's definitive Solana staking technical authority, owning strategy across validator operations, staking integrations, and protocol evolution. Coinbase operates one of the largest Solana staking operations in the world, managing approximately 9.25% of all staked SOL. You'll combine deep Solana protocol mastery with hands-on engineering execution and external ecosystem influence to shape Coinbase's Solana staking trajectory. What you'll do: Own Coinbase's multi-year technical strategy for Solana staking across validator performance, protocol participation, and product integration, connecting engineering decisions to yield optimization, cost efficiency, and customer growth. Lead the engineering effort to achieve industry-leading APY through validator optimization, including vote accuracy, block production, MEV strategies, commission tuning, and stake distribution tooling. Serve as Coinbase's foremost authority on the Solana runtime, consensus mechanism, staking economics, and validator client landscape (Agave, Firedancer), evaluating protocol upgrades (e.g., SIMD proposals) and proactively positioning Coinbase for changes before they land. Partner with Retail and Institutional Staking product and engineering teams to architect scalable staking integrations across

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . You'll join the Customer Experience and Engagement product team as its founding design hire, owning end-to-end design across Coinbase's AI-first customer support platform. The team builds the Help Center, Chatbot, Voicebot, and the premium Concierge support experience embedded inside the Coinbase app, with a mission to automate 90%+ of customer interactions by EOY 2026 while delivering the highest-quality support experience in fintech. You'll define the design vision across this full product surface and shape how millions of customers get help, driving measurable impact on automation quality, customer satisfaction, and Concierge revenue. What you’ll do: Own end-to-end design vision and execution across the full CX product surface, spanning Help Center, Chatbot, Voicebot, and the in-app Concierge support experience. Drive MVP and future-state concepts across the AI-powered support ecosystem, including self-service flows, conversational interactions, escalation paths, and proactive outreach surfaces. Lead design for Concierge, Coinbase's premium support product, translating a $50M+ revenue goal into a high-touch, differentiated in-app experience. Partner with Product, Engineering, and CX Operations to ground design decisions in real support data, automation performance metrics, and customer satisfaction signals. Shape a reusable design system p

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Coinbase's Financial Services & Loyalty (FSL) team is building the products that make Coinbase the best place to deposit, hold, and grow your money. As a Design Lead on the Financial Services & Loyalty team within the Consumer & Business group, you'll own design strategy and team leadership for the Loyalty pillar, including Coinbase One (CB1) membership, CB1 Card, and Advocacy. You'll drive the vision, quality bar, and execution for our most impactful consumer products! Lead design strategy and execution across Coinbase One membership, CB1 Card, and the broader Loyalty surface area, spanning multiple product and engineering pods Partner with senior Product and Engineering leads to shape roadmaps, drive alignment, and represent design in leadership forums Drive 0-to-1 strategic design work including membership evolution, retention mechanics, and rewards experiences Set and maintain a high quality bar across all Loyalty surfaces through structured review processes (design crits, DRRs, workbench sessions) Represent Loyalty design in exec-level reviews and cross-functional leadership syncs Required Skills and Experience: 8+ years of product design experience Proven track record leading design for subscription, loyalty, or membership products at scale (1M+ users) Experience partnering with senior product and engineering leaders to shape strategy, d

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Staff Machine Learning Engineer, Identity Verification As a Staff Machine Learning Engineer on the Identity Verification team within the Platform group, you'll own the ML systems that determine whether a person, document, and capture session are legitimate. Every signup, account recovery, and high-risk action at Coinbase depends on these models. You'll lead the technical strategy for IDV ML end-to-end, from architecture through production enforcement, protecting the integrity of millions of accounts. What you'll do: Own the full IDV ML stack, including document authenticity models, 1:1 and 1:N face-match, liveness detection, presentation-attack detection, and deepfake/injection detection from feature pipeline through threshold tuning and production enforcement. Build identity-graph systems using GNNs that cluster accounts sharing biometric, device, and document signals to detect synthetic-identity rings and coordinated fraud at onboarding. Develop behavioral and device-intelligence models for capture-session anomaly detection, bot-vs-human classification, and device-fingerprint-based risk scoring at real-time latency. Drive vendor ML strategy by benchmarking external models against a Coinbase-owned evaluation set, designing dynamic routing logic across providers and geographies, and building the in-house evaluation layer that catches regressions before they reac