Strategic Alliances Emea Director Jobs

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join Airbnb Core Recruiting supports all of Airbnb's businesses, platform, and function teams by attracting and connecting the most talented, diverse, and values-aligned people around the world. We apply talent acquisition strategy and programs, business partnerships, and operational excellence to align our work with Airbnb's evolving talent needs. As culture carriers and ambassadors, we foster belonging and host every candidate with authentic hospitality. The Early Career & Emerging Talent (ECET) team sits at the center of this work, focused specifically on interns and apprentices across every global region. We support all Airbnb teams interested in engaging junior talent as a way to fuel impactful projects and build a pipeline for future roles — touching every aspect of the experience, from university and community partnerships to hiring manager advising, onboarding, and program design. The

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: BizTech fosters culture and connection at Airbnb by providing reliable corporate tools, innovative products, and technical support for all teams. We drive technical breakthroughs and strategies that redefine what it means to belong anywhere, delivering greater value for the business and our people. The Global Operations team at BizTech manages production services across Airbnb’s corporate environment, delivering reliable operations through Observability, Incident Management, Core Operations, and AI-enabled automation. We partner across BizTech to scale service quality, efficiency, and resilience. The Difference You Will Make: As a Senior Staff Engineer in Operations, you will lead and mentor a high-performing team to scale our AI-enabled operations model and deliver AIOps solutions that streamline operational workstreams and help BizTech teams focus on their core work with confidence. Ops owns triage and resolution, proactive monitoring across networks, systems, applications, and cloud services via a homegrown observability platform, and drives process excellence through automation and shift-left programs. You will set the technical bar, model operational excellence, and ensure high-quality, reliable service. Your scope includes leading projects ac

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: AI and ML are at the heart of the Airbnb product. From Trust to Payments, and from Customer Service to Marketing, we rely on ML to ensure that guests and hosts have the best possible experience with Airbnb. The Core ML team is responsible for driving CSxAI (Customer Support x Artificial Intelligence) initiatives by adopting Generative AI technologies to enable an intelligent, scalable, and exceptional service experience. The team develops and enhances AI models, ML services, and tools including LLM fine-tuning and optimization, RAG/Search, LLM evaluation and testing automation, feedback-based learning, and guardrails for a wide range of applications at Airbnb. The richness of Airbnb's data, the complexity of its marketplace, and the variety innate in our product mean that we need to operate at the state of the art of AI practice. We are committed to long-term innovation to solve complex problems, and to do that we need experienced ML ​​The Difference You Will Make: In this Senior Staff role, you will set technical direction and lead execution for ML evaluation and the end-to-end data flywheel powering CSxAI products (e.g., assistive agents, issue resolution, and tooling). Your work will define how we measure quality, how we turn feedback into learning signals, and how we continuously improve models and products safely and efficiently. You will partner closely with product, engineering, design, operations to build evaluation systems that are trusted, scalable, and actionable - connecting offline metrics to online outcomes. A Typical Day: Define evaluation strategy and suc

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Difference You Will Make: We are seeking a dedicated and enthusiastic candidate to provide exceptional Customer Service management to the Airbnb community as a Supervisor. The ideal candidate is hospitable, analytical, and committed to delivering the highest standards of service through coaching and upleveling their team. The Supervisor supports one or more internal CS services. The Supervisor is an operational leadership role that requires substantial experience in customer service and team management. Supervisors oversee teams of approximately 10-15 ambassadors and should have the ability to guide and uplevel their ambassadors, demonstrating top-level customer service skills. Strong organizational skills and the ability to balance real-time and planned work are also required. They should also be adaptable and responsive in our fast paced environment, sometimes under pressure, while remaining flexible, proactive, resourceful, efficient and demonstrating a high level of professionalism and confidentiality. A Typical Day: Oversee a strong operational environment for your teams and ensure high quality support for the community from your team Manage the team execution of complex, sensitive, and/or urgent issues that might pose a significant risk to our brand or community, including acting as the highest escalation point for case consults and high level escalations from other stakeholders Meet with your direct reports regularly to review their work and provide high quality, behavior-based coaching; must be able to create a performance development strategy/plan for your service(s). Provid

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Quality Engineering team helps Airbnb build high-quality software efficiently. We enable Airbnb engineers to build highly testable systems by building and using tools leveraging AI. We own and continuously improve product test cases, automation coverage, test automation tools, environments, and frameworks. We navigate Airbnb’s massive codebase, identifying weak spots, and help design and implement testable fault-tolerant systems. The Difference You Will Make: Be a leader in Airbnb, leveraging AI to redefine and accelerate Quality Engineering As a Senior Automation Engineer, you will help us meet this challenge by building and maintaining automation coverage for features and releases. You will work directly with the product engineering team to develop and maintain our test tools, write and test product code, participate in design reviews to architect testable systems, and guide designs and code to enhance modularity and testability. You are eager to understand complex systems top to bottom and thrive working across technologies and codebases. In addition, you excel at working through ambiguity, concept validation, and implementing best-in-class solutions. As a global company, our mission is to develop and maintain the necessary quality engineering processes that scale to meet the needs of both our external customers and internal teams. We strive to ensure that our product and support workflows deliver a seamless experience for guests, hosts, and support agents. A Typical Day: Leverage AI and tooling to lead the implementation of a test automation strategy,

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. Discord's Internal Audit team exists to demonstrate effective risk management, process optimization, and adherence to relevant regulations — through a mix of independent assurance and advisory work that helps teams strengthen our overall control environment. This Technology Risk Audit Manager role owns the technical side of that mission — IT SOX/ITGC, system controls, and domains centered around consumer trust — that protect hundreds of millions of our users worldwide. You'll have the opportunity to help build our internal audit function from the ground up: shaping the frameworks and processes with an AI-native approach from day one, rather than bolting AI on after the fact. Your first few months will focus on learning Discord's financial-reporting systems landscape, understanding the company's GRC program structure, and evaluating AI-powered testing solutions — setting the foundation for a function that's built to scale as Discord grows toward enterprise readiness. This person will report to the Vice President of Internal Audit. What You'll Be Doing Lead IT SOX/ITGC strategy and continuous improvement across financial-reporting-relevant systems Extend risk and controls assessment and assurance into consumer trust domains such as privacy, security, and trust & safety Partner with the Engineering organization to ensure proper access controls, segregation of duties, change management, and CI/CD integrity are in place Guide control design through system implementations, migrations, and platform changes Manage teams and projects related to IT controls and technical audits, including external contractors

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Everyone at Airbnb thinks about trust, but our team obsesses over it daily. At the core of trust is safety, and thus we spend a significant amount of our time and energy keeping the community safe. The Trust team is responsible for developing the technology that helps protect our community and platform from fraud while also ensuring our hosts, guests, homes, and experiences meet our high standards. We constantly work to fight against online fraud (such as monetary loss, compromised accounts, spam and scam in messages, fake inventory, etc.) as well as offline fraud (theft, property damage, personal safety, etc.). We also work on onboarding and screening of users, and think about complex topics like identity and reputation to ensure that every interaction with Airbnb helps build trust in us and our community. Trust Engineering is responsible for the technology vision and development of a complex stack that runs on every key interaction on the platform. The Difference You Will Make: As a senior technical individual contributor, you will partner closely with our leaders across the broader technical organization helping design, execute and deliver in a complex and collaborative roadmap of Trust engineering efforts that will require collaboration across many parts of the organization and many parts of Airbnb. Although you will be at one of our highest levels of seniority, all individual contributors at Airbnb are Software Engineers which means we expect you to be hands on and contribute code. A Typical day: Define and execute the long-term vision and strategy for the Trust Platform, drivi

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Airbnb's Payments organization is central to the trust that makes every transaction possible and the Payments Risk and Compliance domain sits at the heart of protecting that trust for guests, hosts, and the platform. The Platform Team plays the role of conductor, enhancing our engineers, designers, and data scientists to build great product experiences. Our Payments Risk Platform Managers (PM) own and lead outcomes related to foundation, growth, and empowerment. This means our PMs set the vision and strategy, the roadmap, and execute on the plans that are developed. The Difference You Will Make: This role sits within Airbnb's Payments Risk and Compliance domain, owning the post-transaction product strategy across the full dispute lifecycle from chargeback processing and representments through pre-arbitration, proactive dispute prevention, and on-platform resolution experiences. You will drive Airbnb's evolution from a chargeback representment into a holistic dispute resolution capability, building the systems, decisioning logic, and guest-facing interventions that reduce net losses while protecting community and marketplace trust. Success in this role means materially reducing Airbnb's losses while balancing impact to community and attrition, expanding pre-arbitration cove

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Our mission at Marketing Technology is to provide a state-of-the-art platform and measurement capabilities to enable marketing and product teams to engage with our customers effectively. Every day, millions of Airbnb customers are reached via our streamlined platform over comprehensive marketing channels such as Email, Push, SMS, Google Ads, Facebook Ads etc. We deliver substantial business impact by enabling numerous stakeholders across the company, including Marketing (Brand and Performance), Guest, Host, Airbnb Org, Policy, and more. The Difference You Will Make: As a Senior Staff Software Engineer on the Content Platform team, you'll set the technical direction for the org's transformation into an AI-driven system that turns a marketing brief into a fully realized campaign in minutes, not months. You'll own the technical strategy across a complex, multi-team surface area spanning a CMS platform, no-code authoring tools, rendering infrastructure, and an emerging agentic layer, all operating at a scale where the content produced is consumed by millions of Airbnb users daily. You will partner with engineering leadership, product, design, and marketing stakeholders across the company to define multi-year technical strategy, resolve the org's hardest cross-team technical challenges, and raise the bar for engineering excellence across Marketing Technology. A Typical Day: As a Senior Staff Software Engineer on Content Platform, you will: Define and drive technical vision and strategy for the Content Platform org, ensuring architectural decisions scale across teams and ali

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Enterprise Operations Workforce & Vendor Excellence team at Airbnb increases the effectiveness, utilization, quality and impact of the Homes, Hotels, Services and Experiences on Airbnb using AI and people-powered operations. Our Workforce Planning and Insights team works with both our Scaled Operations and our Revenue Operations teams to optimize our vendor footprint, plan our capacity needs, staff projects and improve the performance of our vendor teams. The work of our agents is highly variable, from Sales work, to Account Management to AI labeling, often across 5-6 languages. We typically have 30-40 projects running concurrently, with demand changing weekly, so forecasting and staffing is a complex challenge. Our team moves very quickly, staffing up and down projects in the space of days, and increasingly uses AI as a core component of our workflows, which further speeds up cycle times. The Difference You Will Make: As the Workforce Management Lead, Enterprise Ops, you will serve as the operational intelligence and capacity strategy hub for our Scaled and Revenue Operations teams. This is a high-impact, high-visibility role that sits at the intersection of workforce strategy, financial efficiency, and executive stakeholder management. You will transform complex, real-time workforce data into clear, compelling narratives that drive decisions at the most senior levels of the organization, proactively surfacing what is working, what is at risk, and where intervention is needed before problems escalate. You will own our capacity planning, staffing and

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Airbnb is a mission-driven company dedicated to helping create a world where anyone can belong anywhere. It takes a unified team committed to our core values to achieve this goal. Airbnb's various functions embody the company's innovative spirit and our fast-moving team is committed to leading as a 21st century company. The Difference You Will Make: The Service Tools team’s mission is to enable Airbnb backend developers to develop, test, and maintain their code quickly and reliably. This team is responsible for the standard development lifecycle for service owners—everything from AI Integration for service development, to how integration tests work, to building services for deployment. This represents Airbnb’s largest cohort of developers, you will ultimately be responsible for their productivity. A Typical Day: As an engineer on Service Tools, you will work on technologies that help shape an industry-leading end to end developer experience for backend developers. In this role you will be: Building our next-gen build system using the latest technologies (e.g., Bazel). Working on integrations between the build system and CI/CD tooling (e.g., merge queues, code coverage, integration testing). Improving the editor (e.g., IntelliJ) experience for all backend developers. Helping to shape the technical strategy that directly moves our core metrics (Developer Experience, Developer Velocity, Debuggability, Resilience and Reliability) while reducing cost. Partnering with engineering leaders across all Airbnb teams for adoption of the new capabilities. Your customers will be all enginee

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. Discord's mission is to give people the power to create space to find belonging in their lives, and every day millions of people trust Discord to be a place where they can talk, hang out, and build community. Keeping that space safe starts with teams like ours. Discord's Violent Actors Team, part of the broader Threat Operations org within Trust & Safety, focuses on identifying and disrupting violent and extremist networks and threat actors. As a Threat Investigator, you'll lead investigations into these communities, identify novel detection mechanisms, and develop enforcement strategies to stay ahead of ongoing and emerging threats. A typical day might include conducting deep-dive network investigations, compiling high-value signals to fuel proactive detection, or collaborating with internal and external partners on incident response. This role requires the ability to flex across a range of harm portfolios as team priorities evolve. This person will report to the team's Senior Manager. What You'll Be Doing Leading complex investigations into violent extremist and threat actor networks, developing and iterating on detection and disruption strategies across your investigative portfolio Executing on roadmap projects, including cross-functional coordination with policy, engineering, and ML/AI teams, documentation of behavioral trends, and identification of scalable mitigation strategies Leveraging investigative signals and subject matter expertise to inform threat prioritization decisions Identifying emergence of novel harm behaviors, and gaps in Discord's detection, policy, and enforcement capabilitie

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Guest Experience is responsible for Search and Discovery, Merchandising, and end-to-end online software experience worldwide from top-of-funnel discovery through post-booking engagement. We are looking for a talented Data Scientist to join the Guest Data Science team. This tech lead will be at the core of using AI and casual inference to understand user behavior in our app, detect underlying intent, and to build data products needed to provide a compelling and personalized experience of our app. We build products that help guests find the inventory most relevant to them in our marketplace. The Difference You Will Make: As a Senior Staff Data Scientist, you will lead innovation efforts to build methodologies to identify and evaluate the preferences important to every guest, at every step of their online discovery funnel. You will be instrumental in shaping our data strategy to drive guest conversion and regular engagement with the Airbnb platform across our Homes, Experiences and Services business verticals. This role emphasizes technical excellence and driving business impact with cutting-edge science. Your role will involve close collaboration with Product to identify in-product optimizations and shape UX design architecture to path how guests navigate from surface-to-surface in our app. The ideal candidate will demonstrate to be a domain expert with granular user behavior and sequence datasets in a marketplace setting. You will hold a high bar for our customer experience and balance a passion for AI with a strong desire to accurately understand user behavior and business suc

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Team At Twitch, Content Accounting is responsible for managing the end to end financial and reporting obligations of negotiated agreements with content providers, influencers, production companies, and music rights holders. Our goal is to close our books in accordance with U.S. GAAP & internal accounting policy and meet our contractually obligated payout and reporting requirements. We support a diverse set of business stakeholders including content acquisition, music licensing, influencer marketing, and event production. We work closely with our legal, FP&A, tax and enterprise technology counterparts to accelerate Twitch’s strategy. About the Role We are seeking a Senior Accountant eager to help us re-imagine how Content Accounting operates with the growing capabilities of AI. Your core work will have you involved at every step of the process from contract ideation through to final payout—providing support for negotiation, drafting technical accounting memos, preparing cost and payout calculations, executing month-end close activities, facilitating payment runs, and delivering reporting. A successful candidate uses GenAI tools both reflexively and responsibly to enhance the group's daily productivity. You are passionate about accounting, thrive in the details, have an understanding of

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X , and discover the projects we’re solving on our Blog . Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role Platform Core Engineering (PCE) builds the foundational systems, frameworks, and tooling that Twitch's engineers build on every day. As a Senior Product Manager on PCE, your customers are developers, and your success depends on earning their trust. You will own a platform product area and be measured on whether developers actually adopt, rely on, and advocate for what you ship. This is a deeply technical, senior individual-contributor role. You are expected to be hands-on with modern AI development tools, to understand the technology you are shaping at a real level (not just at the surface), and to hold credibility in a room full of engineers. You can be based out of one of the Twitch offices including San Francisco, Seattle, Los Angeles, Irvine, or New York City. You Will: Own the strategy and roadmap for a PCE platform area, balancing near-term developer needs with a 1 to 2 year technical vision. Treat developers as your customers: understand their workflows, earn their trust, and prioritize the capabilities that make them faster and more effective. Work directly with Senior Engineering Managers and Principal Engineers to define technical and organizational needs and build a cohesive platform ecosystem. Define and drive the platform metrics that matter. Drive alignment across dependent