Strategic Operations Associate Jobs

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Austin About the Department The Office of the CTO is the strategic engine for Cloudflare’s technology vision. We look beyond the horizon to identify emerging trends, drive technical innovation, and ensure our engineering culture remains principled and curious. We operate at the intersection of deep technical strategy and high-level business execution. What You'll Do As the CTO Operations Lead you will act as a strategic force

The Sales Ops Analyst plays a critical role in supporting MongoDB’s global Sales organization through operational excellence, data governance, project ownership, and process optimization. This role is responsible for managing end-to-end operational workflows, driving cross-functional initiatives, providing actionable business insights, and resolving complex operational issues that impact sales productivity. Unlike entry-level operational support roles, Sales Ops Analysts are expected to independently manage medium-scale projects, perform root cause analysis, influence stakeholders, and contribute to continuous improvements across sales processes, systems, and data management practices. MongoDB’s Sales Operations team partners closely with Sales, Marketing, Finance, Deal Desk, Customer Success, and Business Systems teams to ensure operational scalability and data-driven decision-making. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. Shift Timings: 2:00 PM – 10:00 PM (cabs will be provided) You Will Have the Opportunity To Accelerate your career through exposure to world-class sales methodologies and operational best practices Own and manage operational workflows and medium-scale projects impacting global sales teams Partner with stakeholders across Sales, GTM Operations, Deal Desk, Finance, and Business Systems teams Develop expertise in CRM systems, sales processes, data governance, reporting, and automation Build analytical capabilities by transforming complex data into actionable business insights Drive process improvements that increase operational efficiency and sales productivity Gain exposure to strategic initiatives supporting a rapidly growing global SaaS organization Responsibilities Sales Operations & Process Ownership Own end-to-end operational processes to ensure data quality, governance, and process integrity across prospecting tools, lead management, account and territory management, and system audits

MongoDB Atlas is the premier multi-cloud database-as-a-service built and operated by the makers of MongoDB. The Cloud Operations Engineering team at MongoDB is a worldwide team responsible for the consistent operational success of every MongoDB Atlas customer. As a Cloud Operations Engineer, you will help ensure the success of our Atlas customers, whether they are early startups or large multinational companies, cloud-native or just getting started with a digital transformation to the cloud. You are excited about the core mission of MongoDB, and the opportunity to join the team responsible for operating Atlas, the fastest-growing multi-cloud database-as-a-service in the world. You are prepared to be one of the founding members of a 24/7/365 global cloud operations team. Cloud Operations Engineers will be responsible for day-to-day duties such as creating and monitoring systems alert dashboards, reviewing critical event and system logs, accessing customer instances that underpin their production databases and performing server administration duties including performance troubleshooting. Applicants must be critical thinkers who are quick to detect, resolve, or escalate issues that are sometimes broad in scope and difficult to trace. FedRamp engineers are specifically tasked with supporting our government customers in our FedRamp Atlas environment. This includes SLED (State and Local Government and Education), various federal agencies, and other customers that leverage FedRamp. At MongoDB you will grow your career and skills, wear multiple hats, and be part of an operations team that works at the frontier of Cloud services and database systems. This role will be based remotely in Colorado. Responsibilities Successfully coordinate with a global team of Cloud Operations Engineers who are tasked with ensuring our uptime guarantees to our Atlas customer base Help scale the worldwide Cloud Operations Engineering team with the strategic implementation of new processes and to

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Revenue Strategy and Operations Team Revenue Strategy & Operations sits at the heart of our organization, driving operational excellence across our entire revenue organization. As part of Okta's Business Operations team, we amplify the impact across our rapidly growing Sales, Presales, Customer Success, Technical Account Management (TAM), and Renewals organizations by ensuring each function has the insights, tools, and processes to run effectively and efficiently. The team establishes rigorous standards and processes, and scales customer-centric operations to support our growth targets across the entire customer lifecycle. The Senior Manager, xDR Sales Strategy & Operations Opportunity As the Senior Manager, xDR Sales Strategy & Operations, you will be both the strategic engine behind the AMER xDR organization and the people leader for the EMEA and APJ xDR Operations team members. You will lead regional and global planning, own business performance reporting, and act as a trusted advisor to xDR Leaders across all three regions. In addition to directly managing the EMEA and APJ ops team, you will set the standard for how the global xDR ops function operates — building a cohesive, high-performing team that drives consistency in KPIs, processes, and systems worldwide. This is a high-impact, highly visible role for a builder who thrives in complexity, develops talent, and delivers quality at scale. What You'll Be Doing Lead and Develop Global Op

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Revenue Strategy and Operations Team Revenue Strategy & Operations sits at the heart of our organization, driving operational excellence across our entire revenue organization. As part of Okta's Business Operations team, we amplify the impact across our rapidly growing Sales, Presales, Customer Success, Technical Account Management (TAM), and Renewals organizations by ensuring each function has the insights, tools, and processes to run effectively and efficiently. The team establishes rigorous standards and processes, and scales customer-centric operations to support our growth targets across the entire customer lifecycle. The Senior Manager, Presales Strategy & Operations Opportunity In this leadership role, you will direct a team of analysts and managers and work closely with the Field Organization to provide actionable insights, design strategic roadmaps, and accelerate Okta’s growth by partnering directly with the Global Presales (Sales Engineering) Leadership team. You will lead cross-functional initiatives and collaborate with leaders across Sales Planning, Business Technology, Data & Analytics, and Sales Enablement to design and implement robust operational frameworks. This person will ideally be located within a commutable distance to our San Francisco office as we operate a flexible, hybrid working model. What you’ll be doing Build and Lead a High-Performing Team: Recruit, mentor, and manage a team of presales strategy and ope

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We aren’t looking for someone who simply checks boxes; we’re looking for lifelong learners and "owners" who want to build the future of Identity. Join us. Build a world where Identity belongs to you. The Opportunity: Your Career-Defining Moment The Sales Strategy & Operations team is the engine room of Okta’s growth. We don't just report on the business; we architect it. As a Sales Strategy and Operations Manager for the ANZ region , you will act as a strategic co-pilot to Sales Leadership. This role will also give exposure to strategic initiatives across APJ and Global Sales Operations. This isn't a "back-office" role. This is a high-visibility position for a high-potential talent who wants to own the "How" and "Why" behind our go-to-market execution. Joining us in a time of rapid expansion across APJ, you will leverage the next frontier of technology to redefine what "operational excellence" looks like in the SaaS era. How You Will Make an Impact 1. Strategic Partnership & Sales Advocacy Clear the Path: Partner directly with ANZ Sales Le

Squarespace’s Channel Partner team drives growth through a network of creative professionals and agencies who use our platform to create online presences for their clients. We execute on our mission through our world-class partner program, Squarespace Circle, and by providing products and experiences that support, empower, and complement our 100,000 partner community. As our program and community expand, we’re looking for an Operations Lead to join the team to oversee both day to day partner program operations and the management of several key workstreams. You will work hybrid in our NYC Headquarters office and report to the Senior Team Lead, Channel Partner Program. You’ll Get To… Drive the strategy and evolution of revenue-driving partner program benefits (partner referral and subscription referral). Manage the end-to-end operations of referral programs, including designing efficient triage processes for escalated issues and systematically implementing program updates. Optimize the Squarespace Marketplace operations, focused on reducing friction and increasing success metrics across the Expert onboarding, management, and engagement lifecycle. Lead the identification and implementation of scalable process improvements, leveraging AI solutions to close operational gaps and boost team capacity Synthesize trends from surveys, forums, and feature request boards in collaboration with colleagues to accelerate the creation of actionable content and business insights Oversee community feedback operations, including the execution and analysis of the quarterly feedback survey, translating quantitative and qualitative data into strategic recommendations Communicate strategic, high-elevation read-outs to diverse cross-functional leadership, ensuring community input is a catalyst for the evolution of the Circle program and broader product/platform experience Conceptualize and launch new programs, benefits, or initiatives that result in measurable increases in member engagement,

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We're building the next chapter of AI-native craft and creativity - where craft and technology meet. Our unified platform bridges the gap between AI capabilities and human creativity, and lets professional creatives and designers harness the power of the world’s leading AI models without losing precision, expression, or soul. Together, we’re building tools that help people move faster without sacrificing quality, precision, or craft — a platform where AI supports creativity instead of flattening it. We're looking for a Strategic Program Manager to join Figma Weave as a key partner to our executive team. You'll lead the cross-functional programs and operational systems that scale a fast-growing business—partnering with leaders across product, marketing, customer experience, and operations to take initiatives from problem framing through shipped rollout. This role spans three layers of work in parallel: strategic program leadership, operational execution, and process automation. You'll translate strategic priorities into concrete programs with clear owners and milestones, and stay close enough to the work to ship them, measure them, and improve them. You'll identify the repetitive manual work that sits across functions and replace it with AI-powered automations that raise the operational ceiling without growing headcount. You'll build the inspection mechanisms—dashboards, reviews, planning rhythms—that turn data into decisions. This role is for someone who thinks in systems, who instinctively reso

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacart’s Catalog Operations team powers the data that makes shopping effortless. Catalog data represents the vast majority of what customers see when they browse, search, and buy. Our quality, coverage, and accuracy directly shape the customer experience. We are an AI-first operations team that builds LLM-driven pipelines and scalable quality programs to create, enrich, and govern product data across the Instacart ecosystem. We’re looking for a Catalog Operations Analyst II to accelerate our Health and Meals pillar within Online Grocery, one of our top strategic priorities. In this role, you will drive end-to-end data quality and enrichment for health, nutrition, and meal-related attributes, partnering closely with Catalog Engineering, Data Science, Product, and ML, as well as external data providers and BPOs. You’ll join a tight-knit team of 8 who roll

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Flexdrive is a subsidiary of Lyft that works together with Lyft teams to realize our shared mission. Flexdrive builds the operational backbone for the future of mobility. As a leader in fleet management and a Lyft subsidiary, we're extending our expertise into autonomous vehicle (AV) infrastructure — managing the physical operations that keep AV fleets safe, available, and performing at scale. Our Nashville depot is the first proof point in a multi-market expansion, and we're building the leadership team to sustain and scale it. Reporting to the Senior Manager, AV Operations you'll be instrumental in owning and evolving the operational playbooks for our AV operations. You'll act as the primary operational leader , responsible for creating the strategic framework, executing complex projects, and ensuring the seamless functioning of our AV support infrastructure in close partnership with our AV technology partners. This role is for a hands-on leader with a unique blend of strategic foresight, project management excellence, and deep operational knowledge within the AV or complex fleet management space. If you thrive in ambiguous environments, are adept at building from the ground up, and possess the business acumen to drive efficiency and scalability, enabling our AV operations to thrive, we encourage you to apply. Responsibilities: Execution & Site Management Daily Operational Execution: Lead the day-to-day execution of critical operational systems and processes for our 24/7 AV fleet management operations, including depot layout adherence, vehicle flow (charging, cleaning, maintenance, staging, diagnostics), parts management, and data handling. Operational Resource Management: Manage operational resources (equipment, technology, consumables, staffing) efficiently on a daily basis to ens

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. We are building out Finance business operations to drive disciplined execution of both organic and inorganic initiatives, including M&A integration, strategic programs (AVs, Luxury), and other new product initiatives (NPIs). This is a strategy-to-execution role that requires strong judgment, cross-functional leadership, and the ability to drive outcomes in ambiguous, high-stakes environments. We are seeking a high-impact Finance BizOps leader to sit at the center of this effort, owning finance integration execution (in partnership with Lyft’s Corp Dev IMO), NPI financial readiness, and the intake/governance layer that connects Finance to the company’s most strategic initiatives. This role is the operating backbone for Finance – ensuring acquisitions integrate seamlessly, new products launch cleanly, and Finance work is prioritized with rigor and transparency. As the company scales, the volume and complexity of strategic initiatives—M&A, new products, and cross-functional programs—continues to increase. This role establishes a centralized operating model that ensures: Strategic initiatives are executed with discipline and completeness Finance is embedded early and effectively ensuring strong planning to execution across multiple teams to deliver strong customer and business results The organization scales without accumulating operational debt or technical debt Responsibilities: Strategic program Readiness Act as the central Finance lead for new product initiatives and large strategic programs Build strong working relationships with key product and business leaders and stay “in the know” on planned launches Partner with Finance SMEs, Product, Engineering, and GTM teams to ensure: Financial workflows and requirements are defined Systems, processes, and financ

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: This is an exciting opportunity to work at the intersection of operations, finance, and strategy—helping Airbnb optimize its vendor partnerships and workforce capabilities. You’ll gain exposure to a wide range of stakeholders and be empowered to drive real impact in a dynamic, global organization. The Difference You Will Make: The Financial Operations Specialist will provide operational and strategic support to the Workforce & Vendor Excellence Organization at Airbnb. This role will be pivotal in supporting critical processes such as: contracting, invoicing, and financial oversight for our vendor ecosystem. The Specialist will act as a liaison between cross-functional partners—including Strategic Finance, Procurement, Legal, Accounts Payable, Workforce Management and others—to drive efficiency for the Workforce & Vendor Excellence Organization by supporting global vendor headcount tracking, vendor incentives, and overall vendor financial governance. A T

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Data and analytics are at the heart of Lyft's products and decision-making. As a member of the Lyft Urban Solutions team, you will play a key role in shaping the future of bike & scooter share by leveraging data to improve the performance of our bikeshare and scooter markets across America. A successful candidate thrives in a dynamic and collaborative environment, has a natural curiosity, and isn’t afraid to dive deep. In this role, you will collaborate closely with Operations, Hardware, Software, Product and Finance teams to identify opportunities and gaps in performance. You will work in a fast-paced environment where your analytical insights will directly impact strategic decisions around hardware product development, staffing, and product changes, ultimately driving better performance and long-term investments in micromobility infrastructure. We’re looking for a passionate and driven Data Analyst to tackle some of the most complex and impactful challenges in micromobility. If you’re excited about shaping the future of urban mobility through data, we’d love to hear from you. Responsibilities: Partner with Product, Engineering, Data Science & Analytics, Operations, Finance and other cross-functional stakeholders on initiatives to improve operational performance Develop frameworks and scalable processes to streamline reporting, drive decision-making and prioritization Forecast operational requirements needed to maintain high service levels and meet contractual and financial targets Work with our bike & scooter share markets to deliver ongoing support and deep dive analyses on performance; monitor and diagnose performance and present findings to key stakeholders Collaborate with cross-functional teammates to tackle complex problems including: asset maintenance, system health and labor for

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Every day, Airbnb hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. Since our founding, more than 5 million hosts have welcomed over 1.5 billion guest arrivals in almost every country across the globe. The Chief Business Officer organization plays a pivotal role in driving the company’s growth and expansion efforts worldwide. Our teammates work on commercializing Airbnb’s new and existing businesses, helping Airbnb expand beyond its core offering as a place to stay. This includes recruiting and developing Airbnb’s global supply of high-quality stays, and executing Airbnb’s global strategy in the market. With a focus on business strategy, quality supply and international expansion, the team is leading the way for Airbnb’s continued growth and success in its next chapter. The Global Markets Team, which sits within CBO, ensures that Airbnb is locally relevant and serves the needs of our global hosts and guests, helping regions more efficiently plan and execute growth strategies across supply, demand, and other surfaces in a way that will resonate with our communities. As we expand our business, we look for the best and brightest to drive strategic business decisions. To this end, the team is looking for a Business Operations and Growth Lead to join our Australia and New Zealand team (ANZ). The Difference You Will Make: You will work closely with the cross-functional leaders and teams, and play a key role in scaling our community growth and optimization-focused programs. The succes

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Experiences Global Growth and New Initiatives Team is the central engine for scaling Airbnb's Experiences business globally, serving as a multidisciplinary team that develops innovative strategies, scales successful initiatives, and establishes a unified framework for growth. A key part of the team's scope includes owning demand strategy and business growth globally as well as for a defined set of priority markets, leading select global cross-functional programs, and leveraging strong analytical skills to translate data-driven insights into actionable operational plans for maximum business impact and efficient scale. We act as the global nerve center, ensuring organizational alignment and the conversion of successful experiments into globally scalable programs. The Difference You Will Make: As a Programs & Business Operations Lead, you will play a pivotal role in driving strategic business growth initiatives for Airbnb’s Experiences business, with ownership over demand strategy for priority markets and select global cross-functional programs.You will be responsible for co-developing and executing innovative strategies that align cross-functional teams, enabling rapid growth and ensuring the highest quality experiences for our guests and hosts worldwide. Your attention to detail, strong analytical skills, and ability to manage multiple priorities will be crucial to your success in this role. You will own demand strategy and business growth for a defined set of priority markets, and lead select global cross-functional programs that improve how guests discover and book ex