Strategist in Doha

Scale’s rapidly growing Global Public Sector team is focused on using AI to address critical challenges facing the public sector around the world. Our core work consists of: Building custom AI applications that will impact millions of citizens and government employees Generating high-quality training data for custom LLMs Upskilling and AI advisory services to spread the impact of AI As a Strategist, you’ll be responsible for growing the Global Public Sector business unit and partnering with technical stakeholders to identify and win major opportunities in the public sector and selected accounts across Qatar. You will develop and execute on a go to market strategy for customer acquisition, navigating a dynamic and often unstructured environment to make impactful decisions. This is a technical role that requires the following: A deep interest in AI and data and the ability to articulate technical concepts in simple, precise language Experience successfully navigating and partnering with governments and senior stakeholders across Qatar Working cross-functionally with Scale Leadership, Product, Marketing, Legal, Finance, Operations, and Compliance to ensure customer success An ability to earn trust and develop close relationships with key decision-makers and influencers within accounts An ability to uncover business challenges, shape and scope how AI can address these challenges, and build business cases to show the impact and value of Scale’s offerings At Scale, we’re not just b

Scale’s rapidly growing International Public Sector team is focused on using AI to address critical challenges facing the public sector around the world. Our core work consists of: Creating custom AI applications that will impact millions of citizens Generating high-quality training data for custom LLMs Upskilling and advisory services to spread the impact of AI As a Full Stack Software Engineer (Forward Deployed), you’ll collaborate directly with public sector counterparts to quickly build full-stack, AI applications, to solve their most pressing challenges and achieve meaningful impact for citizens. At Scale, we’re not just building AI solutions—we’re enabling the public sector to transform their operations and better serve citizens through cutting-edge technology. If you’re ready to shape the future of AI in the public sector and be a founding member of our team, we’d love to hear from you. You will: Serve as the lead technical strategist for public sector engagements, converting ambiguous mission requirements into robust architectural roadmaps and guiding onsite implementation Architect the fundamental frameworks for production-grade AI applications, setting the gold standard for how interactive UIs, backend systems, and AI models are integrated at scale to deliver reliable outcomes. Guide the evolution of cloud infrastructure, ensuring security, global scalability, and long-term system integrity across all environments. Direct the development of core platforms and shared

Role Overview As a Senior Software Engineer, AI Ops at Scale AI, you will own the long-term technical health, performance, and stability of AI solutions deployed across our strategic public sector partners. While our Delivery Teams build and launch new use cases, you are the technical steward ensuring these deployments operate with Operational Excellence. You will bridge software engineering, MLOps, and client governance, managing tiered SLAs, tracking model drift, and executing maintenance protocols that protect both system integrity and operational margins. Key Responsibilities Handover Gate & Onboarding: Act as the technical gatekeeper during the formal transition from Delivery to Maintenance. Conduct deep-dive reviews to ensure baseline code, prompts, and architecture meet strict maintainability and documentation standards before sign-off. Tiered SLA & Incident Management: Own technical response and resolution targets across multi-tiered service models (from Business-Hours Essential to 24/7 Mission-Critical). Lead Incident Governance, Root Cause Analysis (RCA), and P1/P2 mitigations within strict active support windows. AI Lifecycle Governance: Monitor production model performance, latency, and data drift. Manage prompt configuration repositories to maintain behavioral consistency and perform regression testing when LLM providers update underlying endpoints. Request Classification & Technical Scope: Operationalize the boundary between Routine Maintenance

At Scale, we develop reliable AI systems for the world's most important decisions. One of our most critical partnerships is with key government institutions in Qatar and across the GCC, where we're helping build a national AI foundation across ministries and cultural institutions. Scale's Global Public Sector team is responsible for developing and executing the strategies that build trust, awareness, and adoption of Scale's offering with government partners around the world. We understand our government partners' mandates and challenges, and we ensure their voices are reflected in how we tell Scale's story. We partner closely with product, sales, delivery, comms, and the broader marketing team to create a cohesive experience across every touchpoint — from a sales email to a ministerial briefing. About the Role This role sits at the intersection of product marketing, content production, and regional growth strategy, and reports to Scale's Product Marketing Lead, Global Public Sector. We're looking for a Product Marketing Manager to drive the socialization and amplification of Scale's landmark government partnerships across Qatar, the GCC and beyond. This role is unique: you will act as a bridge between Scale and government entities, turning complex, high-stakes AI projects into high-visibility success stories. Day to day, you will lead the product, customer, and brand marketing execution behind our flagship national partnership in Qatar, and you'll support th

Scale is growing rapidly, and joining the Global Public Sector team is an opportunity to work on one of the most exciting and quickly expanding teams at Scale. This team is responsible for generating, executing, and fostering Scale’s work with governments and government-backed entities outside of the United States. We develop bespoke solutions that leverage our customers’ proprietary data and expertise to transform their organizations with AI. We work with them to understand their pain points and workflows and then forward deploy our team to build cutting-edge solutions. The applications we build are powered by the Scale GenAI Platform, a full stack product to build, test and deploy frontier AI systems. Developing custom AI applications Building custom LLMs Providing high-quality training data for research and government institutions building LLMs Developing partnerships to foster regional talent growth and AI adoption We are looking for an entrepreneurial and experienced product leader to play a pivotal role in the ideation and development of transformative AI solutions. The ideal candidate has deep experience with AI/ML application development, can think strategically about how to solve a problem, is an excellent listener, is comfortable getting into the weeds operationally, and has a strong understanding of software engineering principles and practices. You will be responsible for owning large AI projects for one or many customers. You will lead a cross-functional te