Support Delivery Lead Jobs

About Supabase Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. About the role Auth , written in Go (server) and with client libraries for TypeScript , SSR and for other frameworks and technologies, is one of the most popular products in the Supabase stack. We are seeking someone to help us build new and maintain existing Auth features. What you’ll be responsible for Designing and implementing secure, scalable authentication features in Go and TypeScript. Working across the stack: from server-side protocols to client-side libraries for frameworks like Next.js. Owning the performance, reliability, and scalability of the Auth server across Supabase's infrastructure. Contributing to the evolution of our Auth architecture, including support for OAuth, OIDC, SAML, and other protocols. Planning and executing safe database migrations across a large fleet of Postgres instances. Building and improving observability: metrics, tracing, alerting, and dashboards to keep the system healthy at scale. Writing and reviewing RFCs as part of our product development process. Collaborating with engineers across Supabase to ensure a seamless experience for developers using our tools. Supporting the community and responding to developer feedback on GitHub, Discord, and other channels. You might be a good fit if you (Required) Have 4+ years of professional experience writing and shipping Go in production. (Required) Have 2+ years of professional experience working on an authentication system (implementing protocol support, maintenance at scale). (Required) Have strong relational database experience (Postgres or MySQL); Postgres experience is a bonus. Have strong knowledge of TypeScript in addition to Go (languages used daily). Have strong knowledge of web technology fundamentals (

About Supabase Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. About the Role Supabase serves millions of developers on a shared, multi-tenant platform. At that scale, abuse is not an edge case — it is a continuous operational reality. Credential stuffing, free-tier compute abuse, API scraping, malicious project provisioning, and exfiltration attempts occur every day. We need someone who treats detection and response as a craft, and who can close the loop between signal, triage, and automated remediation. You will work directly with our Anti-Abuse Lead and embed with Platform Security and Product Security to build and operate the systems that protect Supabase and its customers from abuse at scale. This role sits inside the security org but operates at the intersection of security engineering, data analysis, and platform operations. This role provides follow-the-sun coverage alongside our existing Anti-Abuse and Platform Security team members. It is fully remote, with a strong preference for candidates based in APAC or the West Coast of the Americas . What You’ll Own Abuse Detection & Signal Triage Monitor Signals: Monitor inbound abuse signals across platform telemetry, HackerOne reports, support queues, and internal alerting pipelines. Triage End-to-End: Triage abuse cases end-to-end, assessing severity and blast radius, classifying actor types, and routing to the correct response track. Queue Ownership: Own the abuse case queue with clear SLAs to ensure no active threats age out without a definitive decision. Pattern Recognition: Identify complex patterns across distinct cases that point toward coordinated campaigns or emerging attack techniques. Incident Response & Remediation Lead Incidents: Lead response efforts for active abuse incidents, coo

About the Role We’re looking for a Product Security Engineer to join our team and help strengthen how security is built into Supabase’s products, platform, and engineering workflows as we continue to scale. You’ll work closely with software engineers, infrastructure teams, and technical leadership , helping us proactively reduce risk earlier in the development lifecycle and ship securely by default. This role is ideal for someone who thrives in async, fast-paced environments and is excited about building developer tools that scale to millions. Success in this role means improving the security posture of the product without becoming a blocker to speed, autonomy, or builder velocity. What You’ll Own In this role, you’ll: Identify and close gaps across application security, secure design review, and vulnerability management. Conduct threat modeling, secure design reviews, and code reviews to identify practical remediation paths. Partner closely with engineering teams to provide product-focused security expertise and shape a modern security program. Mature how we think about security in a developer-first environment, balancing pragmatism with strong technical judgment. Distinguish between theoretical risk and material business risk to prioritize security efforts effectively. Improve security posture through scalable mechanisms like tooling, automation, secure defaults, and developer-friendly guardrails. Support security incident response by helping triage, investigate, and coordinate remediation for product and platform security issues. Participate in security on-call rotations, helping respond to urgent security events with clear judgment and calm execution. Help manage and mature our bug bounty and vulnerability disclosure processes, including triage, validation, prioritization, and coordination with engineering teams. You Might Be a Good Fit If You Have strong experience in product security, application security, or security engineering. Are comfortable working with

About Supabase Supabase is an open source Firebase alternative. We give developers a Postgres database, authentication, instant APIs, edge functions, and real-time subscriptions — all in one platform. We are building the infrastructure layer for the next generation of applications. Corporate IT at Supabase reports into the Security organization. Identity and endpoint hygiene are treated as security controls, not administrative overhead. You will work with a small, senior team with direct access to engineering leadership and a mandate to automate everything. About the Role You will work directly with our IDM/MDM Lead to own the day-to-day operations of our identity and endpoint stack — Okta, Slack, Iru (MDM), and the integrations that tie them together. This role is equal parts identity management and endpoint operations, with a strong expectation that you automate what you repeat and document what you automate. This role provides follow-the-sun IT and identity coverage alongside our IDM/MDM Lead on the West Coast. Fully remote, with a strong preference for candidates based in EST or APAC. What You’ll Own Identity & Access Management Administer Okta day-to-day: user provisioning, group management, SSO application configuration, and MFA policy enforcement. Own joiner-mover-leaver (JML) workflows — ensure access is granted on day one, adjusted on role change, and fully revoked on departure with no manual gaps. Maintain and improve Okta lifecycle automation, reducing manual provisioning toil and closing the window between HR events and access changes. Audit access regularly: identify stale accounts, over-provisioned roles, and orphaned app assignments before they become incidents. Support FIDO2/WebAuthn and YubiKey deployment for privileged access across the organization. Endpoint Management & MDM Administer Iru (formerly Kandji) MDM for macOS fleet: device enrollment, configuration profiles, compliance baselines, and policy enforcement. Ensure all managed endpo

Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. We’re seeking a Customer Solutions Architect (CSA) to help drive the adoption of Supabase across a diverse range of customers: from agile startups building towards their first launch to established brands with highly scaled workloads. At Supabase, CSA’s are responsible for the entire customer journey, working closely with our most valuable users to: Uncover and understand business and technical requirements. Design and architect technical solutions built on the Supabase platform. Work with customers to lead proof-of-value implementations. Provide regular customer engagements to answer complex questions, unblock adoption, and optimize scaled performance. Successful CSAs always put customers first, working closely with them to become trusted advisors who understand their needs, work as an extension of their team toward common success, and advocate on behalf of the customer within Supabase. You'll be joining our team to support Supabase Team & Enterprise customers, where you will be expected to lead and innovate around the following areas of responsibility: Discovery Lead technical discovery to uncover business and technical objectives, set appropriate expectations of the Supabase platform, and define the criteria for success, ensuring customers can receive the guidance they need to achieve it. Design, build, and present Supabase platform demonstrations to high-value customers. Leverage quality storytelling to present the value of the Supabase platform and of the entire Supabase Success team. Work directly with Growth team members to size deals, provide anticipated usage estimates, and identify potential workloads supported by the Platform. Proof-of-Value Onboarding Collaborate directly with customers to det

Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. We’re seeking a Customer Solutions Architect (CSA) to help drive the adoption of Supabase across a diverse range of customers: from agile startups building towards their first launch to established brands with highly scaled workloads. At Supabase, CSA’s are responsible for the entire customer journey, working closely with our most valuable users to: Uncover and understand business and technical requirements. Design and architect technical solutions built on the Supabase platform. Work with customers to lead proof-of-value implementations. Provide regular customer engagements to answer complex questions, unblock adoption, and optimize scaled performance. Successful CSAs always put customers first, working closely with them to become trusted advisors who understand their needs, work as an extension of their team toward common success, and advocate on behalf of the customer within Supabase. You'll be joining our team to support Supabase Team & Enterprise customers, where you will be expected to lead and innovate around the following areas of responsibility: Discovery Lead technical discovery to uncover business and technical objectives, set appropriate expectations of the Supabase platform, and define the criteria for success, ensuring customers can receive the guidance they need to achieve it. Design, build, and present Supabase platform demonstrations to high-value customers. Leverage quality storytelling to present the value of the Supabase platform and of the entire Supabase Success team. Work directly with Growth team members to size deals, provide anticipated usage estimates, and identify potential workloads supported by the Platform. Proof-of-Value Onboarding Collaborate directly with customers to det

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! About the Role Cohere is seeking a Global Public Policy Manager to lead policy engagement on compute infrastructure, export controls, AI competitiveness, and sovereign AI strategies. Governments increasingly view AI as critical national infrastructure and are investing heavily in compute capacity, energy resources, and domestic AI ecosystems. This role will help position Cohere as a trusted partner in emerging discussions around AI infrastructure, national competitiveness, and sovereign AI deployment. Key Responsibilities Monitor and analyze developments related to AI infrastructure, data centers, energy policy, semiconductor policy, export controls, and national AI strategies. Develop policy positions on sovereign AI, compute access, digital sovereignty, and AI competitiveness. Support engagement with governments developing AI infrastructure investment programs and national AI initiatives. Collaborate with commercial, product, and corporate development teams on strategic opportunities involving public-private partnerships. Represent Cohere in policy discussions related to AI infrastructure, energy requirements, and technology c

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! About the Role Cohere is seeking an experienced Tax Counsel to lead our global tax planning function. This critical position will focus on strategic tax planning across global M&A transactions, Canadian income tax compliance and planning, global tax planning, and transfer pricing optimization. You'll play a key role in shaping Cohere's tax strategy while working closely with leadership, Finance, Legal, and external advisors. Key Responsibilities Lead tax due diligence and preliminary planning for all M&A transactions, coordinating with internal teams and external advisors to support business objectives Design and implement global tax planning structures that optimize Canadian and foreign tax positions, transfer pricing outcomes, and US GAAP compliance Oversee domestic Canadian income tax planning, compliance, and routine filings, establishing efficient processes with service provider coordination Provide expert tax guidance to Legal and business teams on commercial arrangements and strategic initiatives, translating complex tax implications into actionable insights Monitor global tax developments and assess their impact

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! As a Senior Security Operations Engineer you will: Serve as trusted advisor to team’s leadership and partner teams by clearly articulating business risks associated with security issues Harden our cloud-native environments (AWS, OCI, GCP) by introducing secure by default designs and features into network, tooling, and processes Own and drive resolutions for enabling engineers to design, build, and use infrastructure securely at scale by deploying secure architectures using infrastructure-as-code and reusable code libraries Manage IAM / RBAC for cloud infrastructure, and partner with IT on streamling authentication/authorization to ensure unified access control across the board Deploy and operationalize some of the security services and tools (eg: SIEM, SOAR, domain monitoring, endpoint tooling, cloud security tooling) Respond to security incidents and harden environments post-incidents. Support control monitoring and remediation for compliance initiatives Gather and analyze security metrics to address security issues with cross-team dependencies Be a problem solver who is empathetic to developer concerns and will employ construc

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? Contribute in and provide strong support for model training pipelines, ship state of the art models to production, and bridge the gap between research and production. We have one of the highest ratio of compute to engineers in the world. We do not delineate strongly between engineering and research. Everyone will contribute to writing production code and supporting our research effort depending on individual interest and organizational needs. We have all the compute, data, and talent available for you to do your best work. Please Note: We have offices in London, Paris, Toronto, San Francisco and New York but also embrace being remote-friendly! There are no restrictions on where you can be located for this role. As a Member of Technical Staff, you will: Design and write high-performant and scalable software for training. Improve our training setup from an infrastructure and codebase performance standpoint. Craft and implement tools to speed up our training cycles and improve the overall efficacy of our training infrastructure Research, implement, and experiment with ideas on our supercompute and data infrastructure

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? Are you energized by building high-performance, scalable and reliable machine learning systems? Do you want to help define and build the next generation of AI platforms powering advanced NLP applications? We are looking for Members of Technical Staff to join the Model Serving team at Cohere. The team is responsible for developing, deploying, and operating the AI platform delivering Cohere's large language models through easy to use API endpoints. In this role, you will work closely with many teams to deploy optimized NLP models to production in low latency, high throughput, and high availability environments. You will also get the opportunity to interface with customers and create customized deployments to meet their specific needs. You may be a good fit if you have: 5+ years of engineering experience running production infrastructure at a large scale Experience designing large, highly available distributed systems with Kubernetes, and GPU workloads on those clusters Experience with Kubernetes dev and production coding and support Experience with GCP, Azure, AWS, OCI, multi-cloud on-prem / hybrid serving Experienc

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! We’re looking for a senior engineer to help build, maintain and evolve the training framework that powers our frontier-scale language models. This role sits at the intersection of large-scale training, distributed systems, and HPC infrastructure. You will design and maintain the core components that enable fast, reliable, and scalable model training — and build the tooling that connects research ideas to thousands of GPUs. If you enjoy working across the full stack of ML systems, this role gives you the opportunity and autonomy to have massive impact. What You’ll Work On Build and own the training framework responsible for large-scale LLM training. Design distributed training abstractions (data/tensor/pipeline parallelism, FSDP/ZeRO strategies, memory management, checkpointing). Improve training throughput and stability on multi-node clusters (e.g., GB200/300, AMD, H200/100). Develop and maintain tooling for monitoring, logging, debugging, and developer ergonomics. Collaborate closely with infra teams to ensure our cluster, container environments, and hardware configurations support high-performance training. Investigate and res

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! As a Senior Security Operations Engineer you will: Serve as trusted advisor to team’s leadership and partner teams by clearly articulating business risks associated with security issues Harden our cloud-native environments (AWS, OCI, GCP) by introducing secure by default designs and features into network, tooling, and processes Own and drive resolutions for enabling engineers to design, build, and use infrastructure securely at scale by deploying secure architectures using infrastructure-as-code and reusable code libraries Manage IAM / RBAC for cloud infrastructure, and partner with IT on streamling authentication/authorization to ensure unified access control across the board Deploy and operationalize some of the security services and tools (eg: SIEM, SOAR, domain monitoring, endpoint tooling, cloud security tooling) Respond to security incidents and harden environments post-incidents. Support control monitoring and remediation for compliance initiatives Gather and analyze security metrics to address security issues with cross-team dependencies Be a problem solver who is empathetic to developer concerns and will employ construc

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? Are you energized by building high-performance, scalable and reliable machine learning systems? Do you want to help define and build the next generation of AI platforms powering advanced NLP applications? We are looking for a Site Reliability Engineer to join the Model Serving team at Cohere. The team is responsible for developing, deploying, and operating the AI platform delivering Cohere's large language models through easy to use API endpoints. In this role, you will work closely with many teams to deploy optimized NLP models to production in low latency, high throughput, and high availability environments. You will also get the opportunity to interface with customers and create customized deployments to meet their specific needs. As a Site Reliability Engineer you will: Build self-service systems that automate managing, deploying and operating services. This includes our custom Kubernetes operators that support language model deployments. Automate environment observability and resilience. Enable all developers to troubleshoot and resolve problems. Take steps required to ensure we hit defined SLOs, including pa

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! As the Senior Director of Solutions Architecture for Asia Pacific at Cohere, you will own Solutions Architecture across the region. Our customers here are banks, telcos, industrials and governments who cannot send their data to someone else’s cloud, and who are past experimenting and into production. You will lead the team that makes those deployments real, and you will be accountable for the technical win across the region. This is a build. Today a Solutions Architecture team covers Korea, Japan and Southeast Asia. You will own that team, grow it, and build the in-region depth this market needs. You will be expected to open doors on your own credibility and network from your first weeks, set direction for the function, sit on the Solution Architecture leadership team alongside the regional leaders for the Americas and EMEA, and contribute to company-wide decisions with your peers across Sales, Product and Engineering. In this role, you will: Build and Lead the Team: Hire, coach and develop the Asia Pacific Solutions Architecture organization, and establish in-region depth rather than relying on support flown in from other regio