Support Delivery Lead Jobs

GTM Operations & Strategy at MongoDB is a global team of builders and innovators focused on unleashing MongoDB’s sales greatness by pairing world‑class analytics with scalable operations. Within GTM Operations, the GTM Intelligence – Applied Science team turns complex GTM data into tools, models, and insights that help our sales organization make better, faster decisions across our people, segmentation, territory design, forecasting, and account prioritization. As a Senior Analyst on the Applied Science team, you will own high‑impact analytical workstreams end‑to‑end: from problem framing with senior GTM stakeholders, to data engineering and model design, through to productionalized workflows, dashboards, and executive‑ready narratives that drive concrete changes in the field. This role is based in Dublin, Ireland and supports a global stakeholder set across regions and GTM functions. We are looking to speak to candidates who are based in Dublin or Cork for our hybrid working model. What You’ll Do Translate GTM questions into analytical projects Partner with GTM Ops, Sales Strategy & Planning, Sales Leadership, and Central Analytics to scope problems, define success criteria, and prioritize work across areas like segmentation, territory design, account prioritization, and pipeline/forecast health. Structure ambiguous questions into hypotheses, analytical plans, and clear recommendations for senior stakeholders (SVPs, RVPs, functional leaders). Design and build scalable analytics & models Develop and maintain statistical and machine learning models (e.g., NARR prediction, deal qualification, account momentum, workload identification) that inform forecast expectations, territory assignments, and deal prioritization. Engineer robust data pipelines and features (SQL/Python) on top of our GTM data stack (Salesforce, product usage, call transcripts, marketing signals, etc.) in partnership with data and platform teams. Own core GTM analytics assets Contribute t

Biohub is the first large-scale initiative bringing frontier AI models, massive compute, and frontier experimental capabilities under one roof. We're building a general-purpose system to accelerate scientific discovery, integrating frontier AI models, biological foundation models, and lab capabilities, with the ultimate goal of curing disease. Our technology powers scientists around the world, translating AI capabilities into tools that accelerate research everywhere. The Team The Chan Zuckerberg Biohub New York (CZ Biohub NY, https://biohub.org/immune-cell-reprogramming/ ) is an independent nonprofit research institute that brings together three powerhouse universities - Columbia University, The Rockefeller University, and Yale University - into a single collaborative technology and discovery engine. Biohub itself supports some of the brightest, boldest engineers, data scientists, and biomedical researchers to investigate the fundamental mechanisms underlying disease and develop new technologies that will lead to actionable diagnostics and effective therapies. We are guided by our values of scholarly excellence; disruptive innovation; hands-on engineering/hacking/building; partnership and collaboration; open communication and respect; inclusiveness; and opportunity for all. Our Vision We pursue large scientific challenges that cannot be pursued in conventional environments We enable individual investigators to pursue their riskiest and most innovative ideas The technologies developed at Biohub facilitate research by scientists and clinicians at our home insti

What you’ll do Own day-to-day operations for the scanner program and scanner builds in the spa: purchasing/procurement, vendor management, receiving, inventory, and logistics. Stand up lightweight production operations as we move from prototypes to repeatable builds: build planning, kitting, work instructions, and readiness checklists. Partner with Quality to ensure the operational system supports compliance: traceability, document control, training records, NCR/CAPA workflows, and audit readiness. Drive cross-functional execution for the physical spa build-out and scanner integration: schedules, dependencies, risk register, and weekly coordination with vendors and internal teams. Own the “integration glue” across facilities + device ops: commissioning plans, acceptance criteria, and operational handoff (runbooks, maintenance, spares, escalation paths). Build and track operational metrics: cost, budget, lead times, vendor performance, build throughput, and reliability of critical subsystems. Audit of import/export documentation, management of contract renewals, regulatory compliance. What we’re looking for Proven operations leadership in hardware/medical/robotics (or similarly complex electromechanical products), including procurement and vendor management. Strong program management instincts: can run schedules, unblock cross-functional dependencies, and keep priorities clear under ambiguity. Comfort operating in quality/regulatory environments and building processes that are rigorous without slowing a small team. High ownership and bias to action: can jump between spreadsheets, docks, and the lab/site to keep the program moving. Useful experience Experience running prototype-to-production transitions (NPI, EVT/DVT/PVT-style builds, CM/EMS collaboration). Facilities / construction operations experience (GC coordination, MEP commissioning, site readiness). Familiarity with inventory systems and procurement tooling (even “simple but disciplined”).

At Unsplash we’re enabling everyone to create by making visuals easily accessible to all creators, both big and small. Today, Unsplash powers more people and products than any other visual search engine in the world. Our team builds unsplash.com, Unsplash for iOS, and the Unsplash API, directly powering over 10,000+ applications including: Medium, BuzzFeed, Facebook, Squarespace, Google, Trello, and Square. We build tools and features for both the free Unsplash library and the premium Unsplash+ library—a subscription product that supports Unsplash and the community of contributors. We’re depended on every day as a fundamental building block in the creative process, allowing anyone, from students to award-winning creators, access to high-quality, usable imagery. Our team is made up of people who enjoy making things people love. We care about details and we care about quality. We do more with less. We’re open and transparent about everything we do, both internally and externally.

At Unsplash we’re enabling everyone to create by making visuals easily accessible to all creators, both big and small. Today, Unsplash powers more people and products than any other visual search engine in the world. Our team builds unsplash.com, Unsplash for iOS, and the Unsplash API, directly powering over 10,000+ applications including: Medium, BuzzFeed, Facebook, Squarespace, Google, Trello, and Square. We build tools and features for both the free Unsplash library and the premium Unsplash+ library—a subscription product that supports Unsplash and the community of contributors. We’re depended on every day as a fundamental building block in the creative process, allowing anyone, from students to award-winning creators, access to high-quality, usable imagery. Our team is made up of people who enjoy making things people love. We care about details and we care about quality. We do more with less. We’re open and transparent about everything we do, both internally and externally.

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Software Engineers at Palantir drive large-scale transformation through data, AI and world-leading infrastructure that supports mission-critical workloads. As an engineer within Palantir's Infrastructure teams, you'll have the opportunity to grow more quickly than you ever imagined as you contribute high-quality code directly to: The shared infrastructure underpinning Palantir Foundry, Palantir Gotham and Palantir Apollo — platforms deployed at the most important institutions across the public and private sectors Rubix and Mission Manager, our new internal-infrastructure business line, used by advanced civil and defence agencies worldwide to power their infrastructure in highly sensitive environments The substrate on which Palantir deploys Foundry and Gotham, powering workflows for research scientists, aerospace engineers, intelligence analysts and economic forecasters This means driving investments that improve the velocity and quality of our engineering. Infrastructure at Palantir spans our Foundations, Production Infrastructure and Foundry teams. Teams within Palantir's Foundations organisation are made up of a small number of engineers, each focused on one of four major categories of our infrastructure: Backend Infrastructure Developer Infrastructure Frontend Infrastructure Storage Infrastructure Production Infrastructure organisation, made up of small teams of engineers working on: Environment Platform: a Kubernetes-based PaaS spanning hundreds of production clusters Apollo: secure, fleet-wide deployment and change-management for complex microservice suites Signals: our full suite of observability and alerting tools Foundry itself is also a developer

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Software Engineers at Palantir drive large-scale transformation through data, AI and world-leading infrastructure that supports mission-critical workloads. As a Software Engineer Intern, you’ll have an opportunity to grow more quickly than you ever envisioned as you contribute high-quality code directly to: • Rubix and Apollo, platforms deployed at the most important institutions across the public and private sectors. • Shaping Mission Manager, our new internal-infrastructure business line, used by advanced civil and defense agencies worldwide to power their infrastructure in highly sensitive environments • Building the core capabilities used by advanced civil and defense agencies worldwide to power their infrastructure • Providing the substrate on which Palantir deploys its other platforms, Foundry and Gotham, which power workflows for research scientists, aerospace engineers, intelligence analysts and economic forecasters. You’ll join our Production Infrastructure organization, made up of small teams of engineers working on: • Environment Platform: a Kubernetes-based PaaS spanning hundreds of production clusters • Apollo: secure, fleet-wide deployment and change-management for complex microservice suites • Signals: our full suite of observability and alerting tools Core Responsibilities As a Software Engineer Intern at Palantir, you’ll own every phase of the product lifecycle—from generating ideas and designing prototypes to executing features and shipping releases—while being paired with a dedicated mentor who champions your growth. You’ll work hand-in-hand with both technical and non-technical colleagues to uncover real customer problems and

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Software Engineers at Palantir drive large-scale transformation through data, AI and world-leading infrastructure that supports mission-critical workloads. As a Software Engineer Intern, you’ll have an opportunity to grow more quickly than you ever envisioned as you contribute high-quality code directly to: • Rubix and Apollo, platforms deployed at the most important institutions across the public and private sectors. • Shaping Mission Manager, our new internal-infrastructure business line, used by advanced civil and defense agencies worldwide to power their infrastructure in highly sensitive environments • Building the core capabilities used by advanced civil and defense agencies worldwide to power their infrastructure • Providing the substrate on which Palantir deploys its other platforms, Foundry and Gotham, which power workflows for research scientists, aerospace engineers, intelligence analysts and economic forecasters. You’ll join our Production Infrastructure organization, made up of small teams of engineers working on: • Environment Platform: a Kubernetes-based PaaS spanning hundreds of production clusters • Apollo: secure, fleet-wide deployment and change-management for complex microservice suites • Signals: our full suite of observability and alerting tools Core Responsibilities As a Software Engineer Intern at Palantir, you’ll own every phase of the product lifecycle—from generating ideas and designing prototypes to executing features and shipping releases—while being paired with a dedicated mentor who champions your growth. You’ll work hand-in-hand with both technical and non-technical colleagues to uncover real customer problems and

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role As a technical writer and editor, you’ll play a key role in helping our customers succeed by creating, maintaining, and improving documentation that supports users of Palantir’s products. At Palantir, we view documentation as a key part of product development. Working at the intersection of users and Palantir’s products, you will develop an understanding of user needs and help them get the most out of our software. You’ll be a thought partner with our product development teams, combining your communication skills with empathy for users and product knowledge. Your work will primarily be on written documentation, but may also include interactive tutorials, recorded demonstrations, or other communication channels. Teams and individuals at Palantir operate with a high degree of autonomy and independence. In this role, you’ll be responsible for setting priorities for your work, deciding where to allocate your time based on an assessment of stakeholder and organisational needs. You should be comfortable thinking about the “big picture” narrative and structure of our documentation, as well as diving into the details. On any given day, you might find yourself editing a guide drafted by a developer, writing a new tutorial for a critical workflow, or identifying an area that needs improvement and partnering with a team to make the fix. You will also gain exposure to the technical infrastructure for composing and distributing platform documentation.

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Software Engineers at Palantir drive large-scale transformation through data, AI and world-leading infrastructure that supports mission-critical workloads. As an engineer within Palantir's Infrastructure teams, you'll have the opportunity to grow more quickly than you ever imagined as you contribute high-quality code directly to: The shared infrastructure underpinning Palantir Foundry, Palantir Gotham and Palantir Apollo — platforms deployed at the most important institutions across the public and private sectors Rubix and Mission Manager, our new internal-infrastructure business line, used by advanced civil and defence agencies worldwide to power their infrastructure in highly sensitive environments The substrate on which Palantir deploys Foundry and Gotham, powering workflows for research scientists, aerospace engineers, intelligence analysts and economic forecasters This means driving investments that improve the velocity and quality of our engineering. Infrastructure at Palantir spans our Foundations, Production Infrastructure and Foundry teams. Teams within Palantir's Foundations organisation are made up of a small number of engineers, each focused on one of four major categories of our infrastructure: Backend Infrastructure Developer Infrastructure Frontend Infrastructure Storage Infrastructure Production Infrastructure organisation, made up of small teams of engineers working on: Environment Platform: a Kubernetes-based PaaS spanning hundreds of production clusters Apollo: secure, fleet-wide deployment and change-management for complex microservice suites Signals: our full suite of observability and alerting tools Foundry itself is also a developer

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Software Engineers at Palantir drive large-scale transformation through data, AI and world-leading infrastructure that supports mission-critical workloads. As a Software Engineer Intern, you’ll have an opportunity to grow more quickly than you ever envisioned as you contribute high-quality code directly to: • Rubix and Apollo, platforms deployed at the most important institutions across the public and private sectors. • Shaping Mission Manager, our new internal-infrastructure business line, used by advanced civil and defense agencies worldwide to power their infrastructure in highly sensitive environments • Building the core capabilities used by advanced civil and defense agencies worldwide to power their infrastructure • Providing the substrate on which Palantir deploys its other platforms, Foundry and Gotham, which power workflows for research scientists, aerospace engineers, intelligence analysts and economic forecasters. You’ll join our Production Infrastructure organization, made up of small teams of engineers working on: • Environment Platform: a Kubernetes-based PaaS spanning hundreds of production clusters • Apollo: secure, fleet-wide deployment and change-management for complex microservice suites • Signals: our full suite of observability and alerting tools Core Responsibilities As a Software Engineer Intern at Palantir, you’ll own every phase of the product lifecycle—from generating ideas and designing prototypes to executing features and shipping releases—while being paired with a dedicated mentor who champions your growth. You’ll work hand-in-hand with both technical and non-technical colleagues to uncover real customer problems and

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role As a technical writer and editor, you’ll play a key role in helping our customers succeed by creating, maintaining, and improving documentation that supports users of Palantir’s products. At Palantir, we view documentation as a key part of product development. Working at the intersection of users and Palantir’s products, you will develop an understanding of user needs and help them get the most out of our software. You’ll be a thought partner with our product development teams, combining your communication skills with empathy for users and product knowledge. Your work will primarily be on written documentation, but may also include interactive tutorials, recorded demonstrations, or other communication channels. Teams and individuals at Palantir operate with a high degree of autonomy and independence. In this role, you’ll be responsible for setting priorities for your work, deciding where to allocate your time based on an assessment of stakeholder and organizational needs. You should be comfortable thinking about the “big picture” narrative and structure of our documentation, as well as diving into the details. On any given day, you might find yourself editing a guide drafted by a developer, writing a new tutorial for a critical workflow, or identifying an area that needs improvement and partnering with a team to make the fix. You will also gain exposure to the technical infrastructure for composing and distributing platform documentation.

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role As a technical writer and editor, you’ll play a key role in helping our customers succeed by creating, maintaining, and improving documentation that supports users of Palantir’s products. At Palantir, we view documentation as a key part of product development. Working at the intersection of users and Palantir’s products, you will develop an understanding of user needs and help them get the most out of our software. You’ll be a thought partner with our product development teams, combining your communication skills with empathy for users and product knowledge. Your work will primarily be on written documentation, but may also include interactive tutorials, recorded demonstrations, or other communication channels. Teams and individuals at Palantir operate with a high degree of autonomy and independence. In this role, you’ll be responsible for setting priorities for your work, deciding where to allocate your time based on an assessment of stakeholder and organizational needs. You should be comfortable thinking about the “big picture” narrative and structure of our documentation, as well as diving into the details. On any given day, you might find yourself editing a guide drafted by a developer, writing a new tutorial for a critical workflow, or identifying an area that needs improvement and partnering with a team to make the fix. You will also gain exposure to the technical infrastructure for composing and distributing platform documentation.

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role The Finance Team supports and empowers Palantirians through both day-to-day operations and a solution oriented approach to problem solving. As a member of the Revenue Team you will be responsible for analyzing and reviewing complex revenue transactions as well as continually refining our revenue recognition policies. You will be responsible for all aspects of the quote-to-cash cycle related to your customer portfolio by working closely with Deal and Finance teams to ensure the accounting and operational aspects of your deals progress efficiently and accurately. You are a key player in the global revenue close process. You are a team player who is eager to learn and improve with a strong attention to detail. The position also requires strong operational, organizational, and communication skills.

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role The Finance Team supports and empowers Palantirians through both day-to-day operations and a solution-oriented approach to problem solving. As a member of the Revenue Team, you will be responsible for guiding your customer and deal portfolio through the quote-to-cash process, analysing and reviewing complex revenue transactions, as well as continually refining our revenue recognition policies. You will need to be able to articulate revenue guidance clearly while supporting the legal and deal team on contract drafting to maximise revenue. You will also provide direction on technical revenue accounting issues and be able to explain the accounting impact to the internal stakeholders across various teams including Business Development/Sales, Legal, and Finance during the contract negotiation process. You will work closely with Sales, Finance, and Accounts Receivable teams to ensure the health of your portfolio and participate in global month/quarter-end revenue close. You are a hands-on self-starter who loves to collaborate, and who is always looking to improve upon the status quo. The position requires strong technical, analytical, attention to detail and communication skills.