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Support Delivery Lead Jobs

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Explore current support delivery lead jobs. Use filters to narrow by work mode, employment type, experience and date posted.

T-
19 days ago

About the Role: The Machine Learning team at Tubi drives the innovation behind personalized user experiences. With the largest inventory in the industry and hundreds of millions of viewers, we tackle problems in the space of recommendations, search, content understanding, and ads optimization that shape the future of streaming. We are seeking a Director of Machine Learning Engineering and Infrastructure to lead a hybrid team bridging advanced ML engineering with world-class infrastructure design. In this role, you will own the strategic direction and execution for scaling our machine learning capabilities while ensuring our distributed systems and infrastructure can support innovation at massive scale. You will combine technical depth with leadership excellence to guide teams that deliver both foundational ML systems and high-performance distributed services. This is a hybrid role for our Toronto office. What You'll Do: Lead and manage high-performing teams across ML engineering and ML infrastructure, fostering a culture of innovation, collaboration, and growth. Define and execute the strategic roadmap for ML systems, including recommendation, personalization, and ads optimization. Oversee the design, development, and deployment of scalable ML pipelines: data ingestion, feature engineering, model training, evaluation, and serving. Architect distributed systems to support ML workloads at scale, ensuring reliability, observability, and operational excellence. Partner closely with Product, Engineering, and Content teams to align on business goals and deliver impactful ML-driven experiences. Support best practices in experimentation, evaluation, and ML system monitoring. Ensure cost efficiency, scalability, and performance in ML infrastructure investments. Your Background: 10+ years of industry experience spanning machine learning engineering and distributed systems. 3+ years of leadership and management experience, with a proven ability to build and lead strong t

awsmachine learningai
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CC
19 days ago

We are looking for a Portfolio Research Analyst to join our fast-paced and entrepreneurial Quantitative Equity Team! We are a high-performance team embedded in a top-performing quantitative equity fund that manages over $78+ billion USD in financial assets. We combine quantitative research with leading-edge technology to develop our unique algorithmic investment strategies. A culture of innovation, growth and success through collaboration and mutual respect has enabled us to deliver top tier performance for over two decades. This is a role within the Portfolio Construction group responsible for the construction of optimal portfolios and desired trades for those portfolios. You will be contributing to the ongoing advancement of our in-house equity portfolio optimization framework that directly drives our daily investment decisions for delivering exceptional portfolio performance over the long term. You will possess an understanding of the key drivers of equity portfolio construction, including equity forecasts, risk management, and transaction cost management. We are based in beautiful Vancouver, Canada; our team embraces the lifestyle and activities that life in Vancouver awards. What You Will Do This is an exciting role for an individual who is passionate about quantitative research and wants to apply a disciplined and scientific approach to portfolio construction. You will work with key decision makers on the team and have a broad range of responsibilities, including: Research and development – Conduct projects to enhance the portfolio optimization solutions by applying a variety of skills and techniques in finance, mathematical optimization, and statistics. Portfolio oversight – Monitor portfolio characteristics and ensure consistency with investment strategy and guidelines. Performance analysis – Conduct in-depth portfolio performance attribution to support decision making, performance evaluation, idea g

aigoexcel
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NMI
📍 Aliso Viejo, United States• Full-time• Remote• From $65K/yr
19 days ago

The Data Analyst, Revenue Operations is responsible for turning data from multiple source systems into the reporting, models, and visualizations that power revenue, sales, and operations decision-making. Reporting into the Revenue Operations organization, this role combines hands-on SQL and data modeling with predictive segmentation, opportunity analysis, and dashboard development — and serves as a trusted reporting partner to teams across the business. You will work primarily within Revenue Operations while collaborating cross-functionally with Sales, Business and Technical Operations, Sales Enablement, Support, and Finance to get things done. About NMI NMI, a global leader in payment technologies, allows software and sales professionals to deliver payment innovations to their clients without having to build payment expertise in house. NMI enables our partners with choice, and challenges the one-size-fits-all approach to payments. You've probably used NMI in the last 24 hours without even realizing it. We're the platform that powers success for innovative tech created by SMBs, entrepreneurs and fintech startups. We're creative problem solvers who help visionaries smash through boundaries and think beyond what's possible so they can think about what's next. But we're not just built for the tech savvy. We democratize the latest payments technology so that everyone can realize the benefits of easy payments across the full spectrum of commerce. Our mission is to use our expertise to enable more payments, in more ways and more places. We provide ISOs, Fintech Innovators and Technologists the freedom to focus on what they do best, liberating them from restricted payment solutions and giving them access to the latest payment technology now and in the future. How We Work - Our Core Values * Be a Good Person, It's Simple. We treat everyone fairly and with respect. We lead with kindness, humility and integrity. We take the time to understand each other and our customers. And

REMOTEsqlrestai
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XH
XO Health Inc.
📍 India• Full-time• Remote• From ₹20L/yr
19 days ago

XO Health believes healthcare is fixable. Become part of the community changing the face of the industry. XO Health is the first health plan designed by and for self-insured employers that delivers a more unified health experience for everyone – from those who receive care, to those who deliver it, to those who pay for it. We are growing a multi-disciplinary team of diverse and digitally empowered employees ready to rebuild trust in healthcare through comprehensive and unified transformation. CyberSecurity & Infrastructure Engineer - India (Remote) About the Role : The Cybersecurity & Infrastructure Engineer is responsible for designing, implementing, monitoring, and securing the organization's hybrid cloud and infrastructure environments. This role serves as a technical leader for cybersecurity operations, cloud security, compliance initiatives, infrastructure engineering, and incident response. The position combines hands-on infrastructure administration with cybersecurity engineering responsibilities across Microsoft Azure, Microsoft Sentinel, Microsoft 365, Entra ID, AWS, networking, endpoints, and security platforms. Engineering plays a key role in maintaining compliance with SOC 2 Type II controls, improving cyber resilience, supporting audits, and advancing the organization's security maturity. Responsibilities: SOC2 Audit Support organization's annual SOC 2 Type II audit program, including control design, evidence collection, remediation management, auditor coordination, and continuous compliance monitoring. Partner with business and technology stakeholders to ensure security, availability, confidentiality, and change management controls are effectively implemented and operating throughout the audit period. Drive successful completion of SOC 2 Type II examinations with minimal findings by maintaining an audit-ready environment, strengthening internal controls, and promoting a culture of security and compliance. Develop and maintain policies, pr

REMOTEawsazuregit
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A
Adyen
📍 Singapore• Full-time
19 days ago

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Manager, Account Managem ent We’re looking for an experienced and motivated leader to join our Account Management team. You will build, mentor, and coach a team of account managers who are responsible for growing strategic merchant relationships and payments revenue. You are comfortable streamlining team operations, encouraging effective collaboration, and engaging with executives at all levels. As a critical role as part of the Commercial Engine at Adyen, you will help to iterate our culture and build an amazing team environment that will create future leaders for Adyen. What you’ll do As the Manager, Account Management, your role and some of your responsibilities will include: Motivate team members and encourage creativity while understanding training needs. Provide coaching in areas including but not limited to: strategic account planning, contract negotiations, product roadmap discussions, and executive engagement. When needed, get involved in operational tasks, help build C-level relationships, and support the team in merchant escalation calls or critical negotiations. Hire, develop and retain diverse talent to support our commercial and strategic ambitions. Co-define and monitor Commercial OKRs achievement every year on a team and individual level. Report on performance and metrics at an executive level. Collaborate cros

aigotraining
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Z
Zynga
📍 Barcelona• Full-time
19 days ago

Level Up Your Career with Zynga! At Zynga, we bring people together through the power of play. As a global leader in interactive entertainment and a proud label of Take-Two Interactive, our games have been downloaded over 6 billion times—connecting players in 175+ countries through fun, strategy, and a little friendly competition. From thrilling casino spins to epic strategy battles, mind-bending puzzles, and social word challenges, our diverse game portfolio has something for everyone. Fan-favorites and latest hits include FarmVille™, Words With Friends™, Zynga Poker™, Game of Thrones Slots Casino™, Wizard of Oz Slots™, Hit it Rich! Slots™, Wonka Slots™, Top Eleven™, Toon Blast™, Empires & Puzzles™, Merge Dragons!™, CSR Racing™, Harry Potter: Puzzles & Spells™, Match Factory™, and Color Block Jam™—plus many more! Founded in 2007 and headquartered in California, our teams span North America, Europe, and Asia, working together to craft unforgettable gaming experiences. Whether you're spinning, strategizing, matching, or competing, Zynga is where fun meets innovation—and where you can take your career to the next level. Join us and be part of the play! Position Overview: Join our Central Analytics team to build high-quality data marts, tools, and AI-powered workflows that shape player experience and drive game growth. You'll work alongside talented and experienced Analytics Engineers, partnering closely with game and marketing analysts to deliver solutions that make a real difference, all using a modern, cutting-edge technical stack. To truly make an impact, you'll need to learn quickly, thrive in a fast-paced environment, and collaborate closely within the team and with the stakeholders. What You’ll Take On: Write and optimize complex SQL queries to support, experimentation, and model feature engineering across large-scale player datasets. Design, build, and maintain cross-game data marts, providing clean and transformed data ready for Analysts to use.

pythonsqldocker
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DC
Diligent Corporation
📍 New York• Full-time• From $131K/yr
19 days ago

Help shape the technology that enables a global organisation to do its best work. As Senior Manager, Platform Engineering, you’ll lead the team responsible for Diligent’s Atlassian and Microsoft platforms while setting the architectural direction for the wider internal IT estate. You’ll combine people leadership, enterprise platform strategy and hands-on technical judgement to create secure, reliable and scalable experiences for employees worldwide. From modernising service management and automating joiner, mover and leaver processes to enabling AI safely through Microsoft Copilot and Atlassian Rovo, your work will reduce friction, strengthen governance and deliver measurable business impact. Working across IT, Security, HR, Finance, Legal, Compliance and business teams, you’ll turn complex requirements into well-governed platforms that are easy to use, resilient and ready for the future. Here’s a breakdown of what you’ll do (not all of it, just the important stuff) Lead, coach and grow a global team of platform engineers and systems administrators, building a high-performing and inclusive culture. Own the strategy, architecture, governance and roadmap for Atlassian Cloud, including Jira, Jira Service Management, Confluence, Atlassian Guard and Rovo. Set the direction for Diligent’s Microsoft 365 E5 estate, including Teams, SharePoint, Exchange Online, Intune, Defender, Purview, Power Platform and Copilot. Design scalable integration and automation patterns across identity, HRIS, ITSM and business systems using APIs, event-driven automation, Okta Workflows, Power Platform and scripting. Partner with IT Support to improve self-service, automate repetitive work and reduce ticket volume, escalation effort and time to resolution. Establish strong standards for security, access governance, AI adoption, reliability, compliance and business continuity across the internal technology estate. These are the essentials you’ll need to get an interview Significant experience in i

pythonawsgit
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SX
SALT XC
📍 Chicago• Full-time• $120K – $130K/yr
19 days ago

COMPANY OVERVIEW: The Kitchen brings together a range of disciplines and capabilities. It’s a team of creatives, producers, data analysts and social experts working together to deliver remarkable ideas that live in a variety of mediums, from everything from social to TV. This team moves at the speed of culture. It is built to respond to trends and events as they happen, coming up with the ideas that transcend social media to capture the spirit of the moment, earn media impressions, and get the country talking. Are you ready to join an award-ambitious team that's making waves in the advertising industry? Our incredible team has been recognized internationally by industry giants like Cannes, One Show and was named Campaign's Global ‘In-House Agency of The Year’, further solidifying our position as a leader in the industry. Join us and be a part of something truly special - a team that's dedicated to creating ground-breaking work and pushing limits. At The Kitchen, we're not just looking for individuals who want to be a part of the advertising industry - we're looking for trailblazers who are ready to lead the way to the next big thing! We want individuals who are passionate about producing award-winning work and have an innate drive to their craft and are eager to generate innovative ideas both within and outside of the brief. ROLE OVERVIEW: As an Associate Creative Director (Art) at The Kitchen, you’ll support the creative director to help lead a team of talented creatives to craft and write culturally resonant campaigns. Working alongside another ACD (Copy), you’ll collaborate with a diverse group of experts to craft ideas that move people and generate buzz. Whether it's a quick-turn trend activation or a thoughtfully crafted TV spot, you’ll be at the forefront of shaping work that captures attention, earns media, and inspires action. RESPONSIBILTIES: Creative: development and execution of campaigns, ensuring ideas are fresh, culturally relevant, a

airustexcel
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CH
Cohere Health
📍 Hyderabad• Full-time
19 days ago

Opportunity Overview: We are seeking a Financial Analyst to join our FP&A team. This is a hands-on, detail-oriented role embedded within our Commercial organization. The right candidate brings sharp analytical instincts, a bias for action, and the ability to deliver reliable financial support at a pace that keeps up with a fast-moving sales team and pricing leader What you’ll do: Develop, maintain, and utilize pricing models to forecast profitability, revenue impact, and margin changes Analyze the cost impact of process and product improvements, incorporating them into financial and pricing models Partner with Commercial, Clinical/Operations, and Actuarial teams to develop comprehensive pricing models and present strategic summaries to executive leadership Review and approve deal opportunities, RFP responses, custom pricing structures, and discounting frameworks Gather and compile data points from internal systems to monitor financial performance, metrics, and client profiles Assist with organization-wide strategic projects and provide scenario modeling, serving as the subject matter expert for pricing strategy and inputs Support budget and forecast preparation for the sales and marketing organizations — partnering with the team to build credible, data-backed plans Utilize Adaptive Insights (Workday Adaptive Planning) to manage planning cycles, scenario modeling, and financial reporting with efficiency and accuracy Apply AI-powered analytics tools to automate routine tasks, surface insights faster, and continuously elevate the quality of financial outputs ISMS roles and responsibilities Fair understanding of Information Security practices. Align to the organization policies and procedures. Ensure to get updated with ISMS roles as assigned by the department/process heads. Required Qualifications: Must-haves 3–6 years of pricing, commercial finance, or operations finance experience; healthcare, BPO, or technology-enabled services industry background preferred Adva

aigoexcel
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DU
DoorDash USA
📍 San Francisco• Full-time• From $938.4K/yr
19 days ago

About the Team Our sales and partner management teams are the heart and soul of DoorDash, enabling us to sign and partner with top restaurants across the country to drive revenue and help our partners operate and grow their businesses. As DoorDash grows both in scale and breadth of offering, the strength of our sales engine and organizational structure must grow with it. About the Role DoorDash is looking for a strong individual contributor within Sales Strategy - Sales Planning & Incentives, to execute top company business objectives and help define our sales strategy and planning roadmap. Your responsibilities will range from strategic (designing quotas and incentives aligned to the company's goals and strategy, integrating new products into sales GTM strategy and building consensus among sales leadership) to operational (forecasting, designing compensation plans, driving plan implementation and ensuring key metrics can be communicated, tracked and commissions calculated). You will bring a strategic mindset and deliver critical insights using analytical and technical support to the successful administration of sales incentive programs globally while proactively building partnerships, promoting open dialogue and creative insights expertise to issues in real time. This role specifically supports our US SMB Presales organization spanning multiple sales motions and role types. You'll be a planning and strategy partner for a high-velocity, high-volume sales motion where quota attainment, goaling accuracy / consistency, and rep productivity are the north stars. This role will report into a Senior Manager, Sales Strategy and Planning. You’re excited about this opportunity because you will… Work closely with sales leadership, sales strategy, finance, and product teams to own the development, implementation and administration of new and existing sales incentive structures Work closely with cross-functional partners (product, finance, sales, sales operations) to build a

sqlawsgit
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DA
19 days ago

About the Team The Sales Enablement team, under the Sales Strategy & Operations organization, enables the productivity of our sales and go-to-market organizations through alignment with capital OKRs and a 360-degree enablement strategy that encompasses activation across process, product, skill, GTM strategy and tooling. Through partnerships with Sales, Product, Marketing, and Operations, we design and deliver critical enablement programs that activate the business to drive sales performance and contribute to DoorDash’s overall success. About the Role As an Associate Manager of Sales Enablement focused on our Australia and New Zealand (ANZ) markets, you will play a critical role in localizing and executing global enablement initiatives. You will report directly to a Senior Manager on the Global Sales Enablement team and support ANZ leadership through a dotted-line relationship with the local Sales Strategy & Operations team. You’ll be responsible for activating onboarding, training, and go-to-market programs that support the full sales lifecycle for sellers in ANZ. You’ll coordinate closely with Sales, Marketing, Product, and RevOps teams to ensure that enablement strategies are tailored to the regional context and drive measurable outcomes. This is an exciting opportunity to help scale enablement across a high-growth region by aligning global frameworks with local needs and feedback.. This is a hybrid role with three days per week in the office (Melbourne or Sydney) and two days remote. You are excited about this opportunity because... Support the execution of onboarding, ongoing training, and product activation initiatives for DoorDash sales teams across Australia and New Zealand . Serve as a liaison between global enablement strategy and local sales execution, customizing programs for ANZ market needs. Partner cross-functionally with Sales, RevOps, Marketing, and Product teams to ensure readiness for product launches and sales plays. Help maintain an

gitrestai
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C
Capco
📍 Poland• Full-time
19 days ago

CAPCO POLAND *We are looking for Poland based candidate. Capco is a fully independent, global management and technology consultancy. For 25 years we have combined innovative thinking with deep industry knowledge to deliver business consulting, digital transformation and technology services to Finance and Energy markets. Our collaborative and efficient approach helps clients reduce costs and manage risk and regulatory change while increasing revenues. We are thinkers, innovators, and disruptors. We are small enough to care but large enough to matter. We are seeking a highly skilled Security Operations Engineer to support the expansion of a strategic security program focused on onboarding critical applications into enhanced monitoring capabilities.In this role, you will play a key part in building and optimizing SIEM detection capabilities, supporting threat verification, and enabling regulatory alignment with DORA (Digital Operational Resilience Act) requirements by the end of 2026. You will work at the intersection of SIEM engineering, threat modelling, and security operations , contributing directly to improving detection accuracy and strengthening overall security posture. Key Responsibilities: Detection Engineering: Design, build, and optimize SIEM detection rules (with a focus on Microsoft Sentinel) Testing & Automation: Develop and execute test cases for detection logic; automate validation processes using scripting Application Onboarding: Support onboarding of critical applications into the security monitoring ecosystem Requirements Gathering: Collaborate with application teams to define logging requirements and detection use cases Workshop Facilitation: Lead and moderate workshops with stakeholders to align on threat scenarios and security capabilities Technical Documentation: Produce clear and comprehensive documentation covering detection logic, threat models, and validation results Collaboration: Work closely with SOC, enginee

pythonsqlaws
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PE
Private Employer
📍 Paris• Full-time• Hybrid
1mo ago

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join Qonto as a Consolidation Officer to strengthen Qonto’s IFRS consolidation, financial reporting, and disclosure production as we continue to scale. You will report to our Lead Consolidation and work closely with accounting, banking accounting, ALM, Risk & Compliance, Legal, Strategic Finance, and audit stakeholders. Your work will directly support the reliability of Qonto’s consolidated financial statements, our audit readiness, and the way we structure our finance operations for the future. ➡️ What you'll do Deliver the consolidation cycle: Participate in Qonto’s quarterly IFRS consolidation, from consolidation scope review and trial balance upload to subsidiaries package review, intercompany reconciliation / elimination, and homogenisation entries. Prod

restairust
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F
Flexport
📍 Singapore• Full-time
1mo ago

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity: Join the Account Management team to grow Flexport’s book of business across Singapore and Malaysia by deepening our existing client relationships. This is a dynamic, collaborative role: you’ll own the long-term relationship for a portfolio of clients, uncover new opportunities in their supply chains, and lead a team of Account Management who do the same. You will: Lead the business growth plan related to the book of business in terms of generating sales leads, transforming leads to opportunities and developing solutions for clients. Use your advanced knowledge of the client’s business goals, the industry, and Flexport’s services and solutions to proactively close and deliver new solutions that empower the client and deepen the client relationship. Serve as the client’s trusted advisor, advocating for their needs with internal stakeholders and finding win-win solutions for the client and for Flexport. Use regular client touch points and business reviews to help clients understand the value they are realizing and to capitalize on new opportunities to deepen the relationship and improve client retention. Manage and mentor your Accoun

aigorust
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Our Purpose Mastercard powers economies and empowers people in 200&#43; countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Software Engineer Overview Join a team responsible for building the authentication and security solutions that help protect digital interactions across Mastercard's Identity Solutions platform. As a Senior Software Engineer, you will design, develop, and support secure, scalable, and high-performing applications that enable trusted identity verification, authentication, and fraud prevention capabilities. In this role, you will take ownership of complex technical challenges, contribute to software design and architecture decisions, and partner closely with product, security, and platform teams to deliver reliable, production-ready solutions. You'll play a key role in advancing engineering excellence through secure development practices, system reliability, automation, and continuous improvement while mentoring other engineers and influencing technical direction across the team. Role •Design, build, test, deploy, and maintain scalable, cloud-native applications and microservices •Develop REST APIs using Java and Spring Boot, focusing on performance, scalability, and reliability •Translate requirements into well-structured designs and architecture, ensuring maintainability and security •Lead and contribute to system design discussions, aligning with architectural standards and best practices<

javaawsazure
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