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Support Specialist in Amsterdam

10 active opportunities · Updated for September 2026

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Explore current support specialist jobs in Amsterdam. Use filters to narrow by work mode, employment type, experience and date posted.

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Business Analyst - Payments Pricing As a Business Analyst - Pricing in the Global Payments Pricing team, you'll be central to Adyen's financial performance in global card payments. This role goes beyond traditional pricing - you'll be our team's expert on interchange and scheme fee charges for Card Networks such as Mastercard and Visa in the EMEA region, and ensure the financial stability of Adyen’s transactional cost prediction engine. Your responsibilities include optimizing our fee structure, contributing to reconciliation of costs, improving our processes and tooling, and generating insights that provide a holistic understanding of complex fee dynamics. You will reinforce Adyen’s commitment to fee transparency and reduce our customer’s total cost of payment. As the go-to expert within the Global Payments Pricing team, you’ll work closely together with global teams, including Product, Engineering, Finance, and Partnerships. What You'll Do Ensure merchants are charged the most accurate and optimal cost price for payment transactions, leveraging data and insights to refine fee passthrough predictions. Analyze and identify the necessary data to address questions, extract the required data, and perform analysis. Implement fee change rollouts to maintain our cost infrastructure and manage the merchant experience. Optimize, build

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This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Facebook, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. The people of Adyen are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Financial Products The Financial Products solution is responsible for all financial products that we offer on top of payments processing to our customers. Examples of these are our Banking, Issuing, Fx, and Capital products. Whether we work with large partner platforms, medium sized local merchants, or major international enterprise businesses, our products need to meet our clients expectations and seamlessly fit into their systems. What you’ll do: Work on complex technical projects from requirements analysis through design, implementation, testing and launch into production. Be hands-on and contribute to the implementation. Identify and improve parts of the platform to make it more robust and scalable. Bring your own point of view on best engineering practices. Your code will be used at scale and you are expected to think in that mindset when building features. We launch fast and iterate often. Concretely, this means that within your first few weeks, you will bring live functionalities that impact many merchants and shoppers. Build APIs and tooling according to quality principles such as performance and code quality. Collaborate across teams and time zones to get projects over the finish line. Who you are: Familiar with complex large scale distributed systems. You have experience with Java,

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This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. AML Compliance Investigations Team Lead A key part of building our business is ensuring we do it with sustainable outcomes, compliant with regulations. Trust from all stakeholders is a key enabling factor to make Adyen successful in the long term. To achieve this, Adyen has organized a mature Second Line function that partners with the business to cut through financial crime risk complexities and power sustainable growth. Our Anti-Money Laundering (AML) Compliance team and framework are at the core of this. Within the global AML Compliance team, we are looking for an experienced professional located in Amsterdam and with a proven track record in AML Compliance. They will be leading the AML Compliance Investigations team, which is conducting Second Line AML Investigations and is responsible for the submission of Suspicious Activity Reports (SARs) to multiple local Financial Intelligence Units (FIUs). The mandate is to further grow this team of talented investigators, and develop beyond investigations into the proactive maintenance of SAR program oversight, managing local nuances, FIU contacts, and providing the rest of the Adyen organization insights into SAR trends and management reporting. So: this is not an operational role managing the status quo, but on top of this enabling Adyen to grow in a compliant manner. What you’ll

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About BlockTech BlockTech is a fast-paced algorithmic trading firm facilitating global cryptocurrency derivatives and spot trading while expanding into new markets. As we continue to grow rapidly, we are looking for a Software Engineer to join our Foundation team amid our exciting scale-up phase! You will Build & optimize: Design, develop, and maintain high-reliability, low-latency, and high-throughput foundational systems that enable our trading and technology teams to scale efficiently. Ingest & aggregate: Collect trading business data with minimal latency impact and ingest both public and private exchange information into our trading system. Store & stream: Develop and maintain infrastructure for real-time data aggregation and long-term storage, as well as our Kafka-based messaging systems. Collaborate & support: Work closely with multiple teams, assisting them in integrating with and making the most of our foundational systems. Innovate: Drive projects from concept to deployment with full ownership, and explore new tools, frameworks, and approaches to keep our infrastructure best-in-class. The Foundation team develops core software infrastructure (libraries, frameworks, and systems) for BlockTech, solving common problems and lending its expertise to enable other teams to stay focused on their respective domains. They own, develop, and configure a wide variety of critical, high-reliability software, ranging from low-level ultra-low-latency shared memory IPC libraries to high-throughput data buses and data aggregation systems including Kafka, NATS, PostgreSQL, and Iceberg. They work primarily in Rust, but also use Python and SQL. If you thrive on low-level problem-solving, building robust frameworks from scratch, and enabling others to move faster, this role is for you. What We're Looking For Essential: 5+ years of experience as a Software Engineer, with a strong focus on systems-level optimisation and awareness of hardware constraints Proficiency

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1mo ago

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the role: Sentry is expanding our Technical Customer Success team to support our growing customer base and drive deeper adoption of the Sentry Platform worldwide. As a Technical Customer Success Manager (TCSM), you’ll be a Sentry product expert responsible for ensuring customers are successfully onboarded, achieve maximum value from our platform, and uncover new opportunities for growth through additional use cases and products. You’ll play a key role in helping customers realize measurable outcomes with Sentry. In this highly cross-functional role, you’ll collaborate closely with Account Executives (AEs), Sales Engineers (SEs), and Engineering teams to ensure customers’ technical and business goals are met. This role requires strong technical expertise and a deep understanding of the Software Development Life Cycle (SDLC) and related technologies. If you’re a technologist with experience supporting technical products in customer-facing roles—and you’re eager to join a fast-growing team delivering real value through an exceptional product—we’d love to meet you. This is a one year fixed contract with potential for conversion after the one year. In this role you will: Become a Sentry product expert and support customers by understanding their needs and helping them achieve their goals using the Sentry Platform. Drive customer success and health through effective onboarding, adoption, value realization, and retention. Collaborate with customer key stakeholders to define business and technical objectives, and work with the customer team to achieve them. Act as a trusted, strategic advisor to each assigned customer—driving

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Snowflake
📍 AmsterdamFull-timeFrom €1M/yr
25 days ago

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. The Expansion Account Executive is responsible for building client relationships within Enterprise businesses. Individuals who excel at this job have the ability to prospect, develop, and close business within a timely manner while focusing on the clients’ requirements. The Enterprise AE's must have the confidence and ability to negotiate and close agreements with clients and support new customers through our on-boarding process. This role is a unique opportunity to contribute in a meaningful way to high visibility, high impact projects at a very exciting time for the company. Snowflake is an innovative, high-growth, customer-focused company in a large and growing market. If you are an energetic, self-managed professional with experience managing a complex sales process and possess excellent presentation and listening skills, organization and contact management capabilities, we’d love to hear from you. AS AN ACCOUNT EXECUTIVE AT SNOWFLAKE YOU WILL: Achieve sales quotas for allocated customers on a quarterly and annual basis by developing a sales strategy in the allocated territory with a target prospect list, and a regional sales plan. Develop marketing plans with the marketing team to drive revenue growth. Be the trusted advisor to the customer by understanding their exist

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1mo ago

About BlockTech BlockTech is a fast-paced algorithmic trading firm facilitating global cryptocurrency derivatives and spot trading while expanding into new markets. Positions, PnL, and hedging all run through our Mid-Office team. When the numbers our traders and risk team rely on are wrong, this is where it gets found and fixed. The role We're looking for a Software Engineer to join our Mid-Office team in this role, you'll own the systems that keep positions, PnL, and hedging correct across every venue we trade. You build and run the platform, and you're the one who notices when a number looks wrong and follows it until you know why. You will: Own the books. Maintain and evolve our position, trade, and PnL systems so they stay accurate across every venue. Do the quant work. Build and refine our hedging, Greeks, margin models, and early exercise premium calculations. Surface the risk. Build the risk views and calculations that show traders and the risk team what exposure we're carrying. Support the desk. Work side by side with traders and researchers, making sure the data they rely on is correct and available. Deliver reporting. Provide the data that internal stakeholders and regulators require, PnL breakdowns, trade surveillance, treasury accounting, and compliance. Own it in production. Spot discrepancies in live data, trace the root cause, and maintain what you ship. What we're looking for An engineer at heart with a strong quantitative background. Real enthusiasm for the engineering work. A relevant educational background, ideally in a quantitative field such as Mathematics, Econometrics or Computer Science. Professional work experience with Python, Grafana and PostgreSQL. Strong Debugging skills. You can trace problems to their source even in unfamiliar systems An engineer at heart with a strong quantitative background. A critical mind that follows things until completion, high ownership, and clear communication in English Nice to have Experience in finance (ide

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Sentry
📍 AmsterdamFull-time€91K – €124K/yr
1mo ago

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the role Sentry's European Sales Engineering team is an established and growing team, expanding to keep pace with rising demand across the region. As a member of the team, you will be a crucial lever in helping our customers realize value from Sentry products. From providing technical demonstrations to advising customers on implementation best practices, you're all-in to make the customer wildly successful. Please note that this is a 12 month fixed-term contract. In this role you will You'll partner closely with Sales, Customer Success, and Product to guide customers from first technical touchpoint through to long-term adoption. Day to day, that looks like: Bring technical expertise to customer demos, trials, implementations, and tickets Develop best practices, educational offerings, and content around error and performance management, open-source, or the Sentry product (ex: "how-to" articles and/or videos on specific functionality of the product) Provide workshop-level interaction to customers in order to drive maturity of use and broader adoption Work across the organization with marketing, engineering, customer success, support and product teams to represent the customer's voice and drive improvements in the product Attend conferences on occasion, speaking with prospects that visit our booth You'll love this job if you Enjoy talking about technology and interfacing with engineers and engineering leaders Appreciate working on a variety of projects with customers from lots of different industries Love flexing your creative brain by developing resources and content from scratch (code samples, demos, sales-consumable co

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About BlockTech BlockTech is a fast-paced algorithmic trading firm facilitating global cryptocurrency derivatives and spot trading while expanding into new markets. As we continue to grow rapidly, we are looking for a Software Engineer to join our Core team amid our exciting scale-up phase! The role In this role, you will work on the systems that keep our trading operation accurate at every level, positions, PnL, instruments, hedging, and the data flowing between them. Across exchanges and asset classes, your work determines whether the numbers our traders and risk team rely on are correct. Own the books. Maintain and evolve our position, trade, and PnL systems so they remain accurate across every venue we operate on. Build the platform that supports trading. Design services that handle real-time exchange flow with the throughput and reliability on which our quoting and hedging depend. Own the data flows. Operate the public and private data pipelines that bring market prices, account state, and trade events into our systems in real time. Integrate new venues. Deliver exchange and prime-broker integrations end-to-end, protocol, account model, settlement, reconciliation, and surveillance. Model the instrument universe. Own the systems that describe every tradable instrument we trade, lifecycle, expiry, margin, RFQs, fast-path quoting, where both correctness and latency matter. Develop self-healing systems. Build the detection and repair flows that identify position discrepancies and correct them automatically. Build hedging infrastructure. Design and refine the gamma and delta hedging systems that our trading strategies depend on. Deliver reporting. Provide the data that internal stakeholders and regulators require, PnL breakdowns, trade surveillance, treasury accounting, and compliance. What we're looking for 1+ years of commercial working experience as a Software Engineer. We are looking for an engineer with breadth: someone comfortable moving between a Rust service

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About BlockTech BlockTech is a fast-paced algorithmic trading firm facilitating global cryptocurrency derivatives and spot trading while expanding into new markets. As we continue to grow rapidly, we are looking for a Senior Software Engineer to take technical ownership of our Core systems and help shape how they evolve through our scale-up phase. This is a role for an engineer who has already built and operated correctness-critical systems at scale and who wants their technical decisions to set direction, not just follow it. What will you do? You will own the systems that keep our trading operation accurate at every level — positions, PnL, instruments, hedging, and the data flowing between them. Across exchanges and asset classes, your work determines whether the numbers our traders and risk team rely on are correct. As a senior engineer, you will also set the technical standards the rest of the team builds against. You will: Own the books. Maintain and evolve our position, trade, and PnL systems so they remain accurate across every venue. Architect the platform that supports trading. Design services that handle real-time exchange flow with the throughput and reliability our quoting and hedging depend on, making the structural calls that keep them fast and correct under load. Own the data flows. Operate and harden the public and private pipelines bringing market prices, account state, and trade events into our systems in real time. Lead venue integrations end-to-end. Deliver exchange and prime-broker integrations across protocol, account model, settlement, reconciliation, and surveillance and define the patterns we reuse for the next one. Model the instrument universe. Own the systems describing every tradable instrument - lifecycle, expiry, margin, RFQs, fast-path quoting - where both correctness and latency matter. Build self-healing systems. Design the detection and repair flows that identify position discrepancies and correct them automatically. Own hedging inf

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