We’re looking for a Software Engineer 3 to help bring Voyage’s embedding models - used for semantic search, retrieval, and AI-native experiences; to the platforms and environments where customers already run their workloads, beyond first-party MongoDB Atlas. You’ll join the broader Search and AI Platform organization and collaborate closely with the engineers building Voyage’s first-party inference. Together, we’re extending that platform across cloud marketplaces, third-party inference providers, and self-managed deployments so customers get the same Voyage models, behaving consistently, wherever they choose to run them. As a Software Engineer 3, you'll focus on building the systems, tooling, and deployment workflows that power third-party model delivery. You'll own key components of how Voyage models are packaged, validated, and deployed, work across teams to ensure tight integration with the core inference platform, and contribute to delivery surfaces designed for reliability, observability, and ease of use. We are looking to speak to candidates who are based in Sydney for our hybrid working model. What you'll do Port and tune the model server that runs Voyage embedding and reranking models: improving inference performance, consistency, and runtime behavior across environments Productionize new Voyage models for delivery beyond first-party Atlas, owning the packaging, configuration, and deployment workflows that get them running on AWS, Azure, GCP and more Design correctness, correlation, and performance validation that proves third-party deployments match first-party behavior Build operability into every surface: structured logging, metrics, diagnostics, and health checks with tools like Prometheus and OpenTelemetry Debug problems that span model servers, containers, deployment configuration, and partner cloud environments Work alongside Voyage's model-serving teams, and partner with GTM, SAs, TSEs, and strategic customers on the hardest external deployments Who
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Senior Forward Deployed Engineers (FDE) sit at the intersection of enterprise customer environments and a fast-moving internal product. They partner directly with customers to design, build, troubleshoot, and improve production solutions, and they are ultimately accountable for helping customers get to production. This role is best suited for engineers who want to own technical outcomes end to end: understanding what a customer is trying to build, shipping the integration, and feeding learnings back into the product roadmap. This role will be based remotely in the United States (East Coast). Responsibilities Customer success Serve as the primary technical owner for customer engagements from initial discovery through production rollout Understand each customer's architecture, constraints, and definition of success, and drive toward that outcome Manage expectations, communicate risks clearly, and help customers navigate technical decisions with confidence Technical integration Build the connectors, pipelines, and supporting tooling needed to make the platform work inside real enterprise environments Write production-quality code, troubleshoot issues, and implement fixes directly in active workstreams Work effectively within customer environments that have different stacks, infrastructure, and integration constraints Product feedback loop Capture product feedback with precision, including logs, reproduction steps, and a clear proposed path forward Use customer engagements to identify product gaps, surface recurring patterns, and help improve the product roadmap Document technical decisions and tradeoffs clearly so product and engineering teams can extend the work Workstream collaboration Partner closely with product and engineering teams to help turn field patterns into reusable product capabilities Contribute directly in focused workstreams by helping drive technical design, implementation, and delivery Make sound engine
Senior Forward Deployed Engineers (FDE) sit at the intersection of enterprise customer environments and a fast-moving internal product. They partner directly with customers to design, build, troubleshoot, and improve production solutions, and they are ultimately accountable for helping customers get to production. This role is best suited for engineers who want to own technical outcomes end to end: understanding what a customer is trying to build, shipping the integration, and feeding learnings back into the product roadmap. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. Responsibilities Customer success Serve as the primary technical owner for customer engagements from initial discovery through production rollout Understand each customer's architecture, constraints, and definition of success, and drive toward that outcome Manage expectations, communicate risks clearly, and help customers navigate technical decisions with confidence Technical integration Build the connectors, pipelines, and supporting tooling needed to make the platform work inside real enterprise environments Write production-quality code, troubleshoot issues, and implement fixes directly in active workstreams Work effectively within customer environments that have different stacks, infrastructure, and integration constraints Product feedback loop Capture product feedback with precision, including logs, reproduction steps, and a clear proposed path forward Use customer engagements to identify product gaps, surface recurring patterns, and help improve the product roadmap Document technical decisions and tradeoffs clearly so product and engineering teams can extend the work Workstream collaboration Partner closely with product and engineering teams to help turn field patterns into reusable product capabilities Contribute directly in focused workstreams by helping drive technical design, implementation, and delivery Make sound engineering decisions under
MongoDB is seeking a Business Operations & Strategy Senior Analyst to join a small, high-impact team working on some of the company’s most important strategic and financial priorities. You will work directly with senior leaders across finance, product, and analytics, including regular exposure to C-suite on high-stakes questions that shape how MongoDB scales. The scope spans strategic planning, business case development for new products, and partnerships with AWS, Google Cloud, etc.. This role is ideal for someone with strong analytical horsepower, structured thinking, and executive presence who wants meaningful ownership and direct visibility into major business decisions. This role is a hybrid / in-office role, with approximately two to three days per week in our New York City Office. Responsibilities Own high-priority strategic and operational initiatives that shape MongoDB’s growth, efficiency, and long-term scale Develop executive-facing business cases and recommendations for key product and infrastructure decisions, including scenario analysis and trade-off evaluation Manage vendor relationships and contract negotiations with hyperscalers (AWS, Google Cloud, Microsoft Azure) Partner with Finance, Product, and other cross-functional teams to evaluate business performance, surface key drivers, and translate ambiguous questions into structured analyses Build and refine gross margin analyses and forecasting frameworks across MongoDB’s core and emerging businesses Requirements 2-5 years of experience in business strategy and operations, preferably at least 2 years as a management consultant or at a data-driven product/technology company Outstanding problem-solving skills and the ability to structure ambiguous business questions into clear analyses and actionable recommendations Strong executive communication skills, with the ability to distill complex findings into concise, compelling narratives Advanced Excel and PowerPoint skills (or Google Suite
The MongoDB Communications team is looking for a strategic and versatile communications professional to serve as our Product Communications Manager. This role is the connective tissue for product storytelling at MongoDB — surfacing the narratives, wins, and momentum happening across the business and turning them into external stories that build credibility with builders, customers, and the media. Reporting to the Product Communications Lead, you'll work in close partnership with Product Marketing and act as a conduit for cross-functional product storytelling, pulling threads from teams across the business — including Partner Marketing, Customer Marketing, Strategic Events, and Builder Relations — into a cohesive narrative. This is a hands-on role spanning story mining, executive thought leadership, and media relations, with scope across MongoDB's full product portfolio. This role is based in the U.S., with hybrid or remote options available. Occasional travel will be required. Position Expectations Own story mining across the business: proactively surface product narratives — customer wins, feature milestones, roadmap moments, and engineering deep-dives — worth pitching to media and other external audiences Build and execute an executive thought leadership program for product leaders, securing bylines, speaking opportunities, and other platforms that position MongoDB's product vision and technical point of view Manage day-to-day media relations for product-related stories: cultivate reporter relationships, lead briefings, respond to inbound press inquiries, and pitch proactively Serve as the connective tissue between Comms and Product Marketing, translating product roadmaps and positioning into external-facing narratives Partner cross-functionally with Partner Marketing, Customer Marketing, Strategic Events, and Builder Relations to identify and integrate storytelling opportunities across the business Rethink the PR playbook for the AI era: know how to win with buil
Cloud Operations Engineers are responsible for building internal tools and process automation. Day-to-day duties are creating and monitoring systems alert dashboards, reviewing critical event and system logs, accessing customer instances that underpin their production databases, and performing server administration duties including performance troubleshooting. Applicants must be critical thinkers who are quick to detect, resolve, or escalate issues that are sometimes broad in scope and difficult to trace. We are looking for a Lead with strong technical leadership experience as well as technical depth who is looking to collaborate closely with Cloud Operations Engineering Management in building and maintaining a high-performing team that delivers high quality outcomes while fostering psychological safety and professional growth. We are looking to speak to candidates who are based in Dublin for our hybrid working model. Core responsibilities Team leadership: partner with and assist COE Management with the tasks of providing ongoing technical feedback to engineers, support their growth and creating an inclusive team environment Execution and delivery: play a key role in guiding team members through project deliverables ensuring high quality outcomes while also assisting in meeting or resetting timelines when required Time management: between assisting team members with day to day tasks ranging from incident to project management Cross-functional collaboration: work closely with Product, Technical Services and R&D to surface team’s pain points and drive alignment with the goal of providing an excellent user experience to the end customer Coordinate with Lead counterparts within Cloud Operations as well as Technical Services to ensure our uptime guarantees to the MongoDB Atlas customer base Assist and collaborate with the team on scoping, designing, deploying and ongoing maintenance of systems that focus on reducing mean time to resolve customer incidents Detec
About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . TwoTwenty is Pinterest's incubation team. We invented Shuffles and Collages and we're the team behind Beauty Guides, Restyle and Smart Blocks. We're hiring a product manager to own one of our shipping products end to end, or to lead one of our next zero-to-one bets from a blank page to real users. What you'll do: Own a product on TwoTwenty end to end, from strategy through post-launch iteration. You'll pick between a substantial slice of the teams AI Experiences charter or one of the team's next bets in areas like generative creation tools, live shopping or AI planning surfaces. Make the product decisions that separate a demo from a product. You'll decide what ships in V1, defend the cut list and set the quality bar on your surface so designers and engineers calibrate to it. Land launches that require alignment with partner teams inside Pi
About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . Client & Mobile Foundations is the Platforms suborg that owns Pinterest's cross-surface client platform and quality stack, the shared Android, iOS, and Web foundations, build and release tooling, and quality systems that let product teams ship experiences faster and more safely. As a Staff Product Manager in the org, you'll set direction across core client architecture and paved paths on each surface; the mobile and client build systems, CI, and release tooling; and client quality and reliability from crash-free user rate (CFUR) and test infrastructure to release health, code coverage, and performance and app-size guardrails. You'll partner with client engineers, infrastructure teams, data scientists, and product leaders to deliver ready-to-use, best-practice foundations and developer experience including pioneering agentic tooling that auto
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We're building the next chapter of AI-native craft and creativity - where craft and technology meet. Our unified platform bridges the gap between AI capabilities and human creativity, and lets professional creatives and designers harness the power of the world’s leading AI models without losing precision, expression, or soul. Together, we’re building tools that help people move faster without sacrificing quality, precision, or craft - a platform where AI supports creativity instead of flattening it. We’re looking for experienced full-stack engineers to join the Figma Weave team. Whether you're enabling real-time collaboration for thousands of designers, building systems that make design tools robust, performant, and scalable, creating new ways for teams to design and share ideas seamlessly, or powering the features that drive product growth, your work will directly impact the experiences of our users - from startups to Fortune 500 companies. You’ll contribute to our core mission by designing and scaling reliable, secure, and intuitive systems across Figma Weave. Our teams are highly collaborative, work cross-functionally, and focus on building features that support our rapid growth, global expansion, and evolving product surface area. What you’ll do at Figma Weave: Design, build, test, and ship high-quality features across the stack, using technologies like TypeScript, React, Ruby, Go, and more Own key parts of the product that impact user experience, internal productivity, or revenue operations
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We’re looking for experienced full-stack engineers to join teams across Figma’s Growth and Monetization Engineering organization! This group spans several teams—including Growth, Billing, Enterprise, and Discovery—each focused on solving complex challenges that help millions of users, from startups to Fortune 500 companies, get the most out of Figma. Depending on the team, you might design billing infrastructure at global scale, build secure enterprise access systems, improve how users discover and organize their work, or drive product-led growth and monetization initiatives. As part of these teams, you’ll design and scale reliable, secure, and intuitive systems that power collaboration across Figma’s product suite. Playing a key role in driving our rapid growth, global expansion, and evolving product surface area—while working closely with cross-functional partners to ensure our technology meets the needs of our most sophisticated customers. This is a full-time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Design, build, test, and ship high-quality features across the stack, using technologies like TypeScript, React, Ruby, Go, C++, and more. Own key parts of the product that impact user experience, internal productivity, or revenue operations. Collaborate with cross-functional partners in product, design, data science, support, and sales to shape product direction and solve complex problems. Operate and monitor the systems you build, wi
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a leader in our Enterprise Support organization, you’ll lead a team across Enterprise and Technical Support to ensure we deliver exceptional experiences to our customers. You’ll partner closely with Sales, Product, Engineering, and Support Operations to improve workflows, unlock product insights, and advocate for meaningful system changes. We’re looking for a leader who is passionate about developing people, thrives in complexity, and brings structure and clarity to a fast-paced, agile environment. This role will be based out of our Singapore hub. What you’ll do at Figma: Lead and develop the Enterprise & Technical Support team, setting a high bar for customer experience, quality, and performance, with a focus on coaching to deliver a premium customer experiences Manage, coach, and empower the team to meet the KPIs most critical to Enterprise success, driving clarity, alignment, and accountability Partner with Support Operations to implement operational improvements that enhance our ability to deliver support at scale Collaborate closely with Sales leadership to unblock high-value customers, support complex organization migrations, and guide major account transitions, ensuring continuity and customer satisfaction Work with Voice of the Customer, Product, and Engineering teams to surface meaningful insights that drive product and journey improvements Use data and insights from Product Support Analytics to surface trends, improve product quality, and inform strategic decision-making S
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! The Strategic Finance team is focused on solving some of Figma’s most pressing business issues. The team is responsible for owning the company's budget, driving annual and quarterly planning processes, allocating and deploying the company's resources efficiently, performing financial analyses, and partnering with teams across the company. The role requires someone who is highly analytical and strategic, a great communicator, approaches problems in a structured manner, and is comfortable with ambiguity. You’ll get substantial visibility, focus on the highest-priority business issues, and be plugged into every facet of the business. We are currently hiring for a few roles across our Strategic Finance team. Go-To-Market: This role will focus on our Sales business. In your first 12 months, you will: Own and materially improve Figma’s annual planning and forecasting process Influence resourcing and investment decisions across the Sales business Corporate: This role will help deliver high accuracy in our revenue and ARR close. In your first 12 months, you will: Own, scale, and materially improve Figma’s Top-line financial ARR close and Figma’s revenue model Leverage automation to surface data-driven insights, enabling management to take proactive, margin-impacting actions Growth: This role will focus on Figma's Acquisitions. In your first 12 months you will: Own reporting & forecasting for acquired businesses, including revenue, headcount, and operating expenses Partner with acqu
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for a strategic, data-driven Voice of the Customer (VOC) Program Manager to build and run a company-wide VOC program at Figma. Sitting within the Product Support org, this role is responsible for pulling insights from across Figma's customer-facing surfaces, Support, Sales, NPS, community, and more, and translating them into fast, actionable signals for Product, Engineering, and Support. This isn't just a reporting role: you'll own the full insight loop, from surfacing and prioritizing the biggest customer pain points to tracking whether they're being addressed and bringing wins back to customer facing orgs and our product partners. You'll work cross-functionally across Support, Sales, Research, Marketing and Product, and leverage AI to move faster than ever. It's a rare opportunity to build something that matters at company scale. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Own the rhythm of VOC reporting and define the mechanisms that feed into the program, including launch insight reporting and ensuring insights are visible, shareable, and easy to act on across the org Surface and prioritize the biggest customer pain points, align with Product and Engineering on roadmap prioritization, and advocate for customer needs – bringing wins back to Support and Sales to demonstrate program impact Monitor and report on customer sentiment from pre through post-product launches, providing recommendations acros
We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Why this role is on the menu The CX Shopper Vendor Management team at Instacart is dedicated to empowering Shoppers to deliver exceptional service. By providing co-pilot support and leveraging data-driven insights, the team enhances processes, drives innovation, and ensures a seamless experience for both Shoppers and customers. Operating within a fast-paced, cross-functional environment and working closely with a network of BPO partners, this role is what keeps high standards of quality, efficiency, and operational excellence front and center across the shopper support ecosystem. Without this owner in place, vendor performance gaps surface too slowly and the data informing decisions loses its reliability. A year from now, this person will have tightened the feedback loop between Instacart and its BPO partners, built scorecards the broader team trusts,
We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Why this role is on the menu The CX Shopper Vendor Management team at Instacart is dedicated to empowering Shoppers to deliver exceptional service. By providing co-pilot support and leveraging data-driven insights, the team enhances processes, drives innovation, and ensures a seamless experience for both Shoppers and customers. Operating within a fast-paced, cross-functional environment and working closely with a network of BPO partners, this role is what keeps high standards of quality, efficiency, and operational excellence front and center across the shopper support ecosystem. Without this owner in place, vendor performance gaps surface too slowly and the data informing decisions loses its reliability. A year from now, this person will have tightened the feedback loop between Instacart and its BPO partners, built scorecards the broader team trusts,
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