Roles and Responsibilities Building templates, dashboards in Excel /Google Sheet / PowerBI for operational and management reporting Statistical and Analytical Models and methods for data analysis related to customer initiatives & growth hacks including issue diagnosis, problem dissection and tracking of results Running and maintaining the reporting system Data extraction as per business request for Ad hoc analysis Assisting the team in data analysis and mining Business analysis and understanding to highlight key lead indicator Qualifications & Experience Bachelors in Engineering, Computer Science, Math, Statistics, or related discipline from a reputed institute or an MBA from a reputed institute 2+ years of experience in working on reporting / business intelligence systems Strong database concepts and experience in SQL – can convert any business requirement into a SQL statement Expertise in Excel, PowerBI Working experience in R, Python, Tableau, QlikView, Data studio is a good to have Experience of working in a customer growth/customer analytics role is a plus Quick learner and ability to work in dynamic work environment Team player and comfortable interacting with people from multiple disciplines
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Roles and Responsibilities Building templates, dashboards in Excel /Google Sheet / PowerBI for operational and management reporting Statistical and Analytical Models and methods for data analysis related to customer initiatives & growth hacks including issue diagnosis, problem dissection and tracking of results Running and maintaining the reporting system Data extraction as per business request for Ad hoc analysis Assisting the team in data analysis and mining Business analysis and understanding to highlight key lead indicator Qualifications & Experience Bachelors in Engineering, Computer Science, Math, Statistics, or related discipline from a reputed institute or an MBA from a reputed institute 2+ years of experience in working on reporting / business intelligence systems Strong database concepts and experience in SQL – can convert any business requirement into a SQL statement Expertise in Excel, PowerBI Working experience in R, Python, Tableau, QlikView, Data studio is a good to have Experience of working in a customer growth/customer analytics role is a plus Quick learner and ability to work in dynamic work environment Team player and comfortable interacting with people from multiple disciplines
Roles and Responsibilities Building templates, dashboards in Excel /Google Sheet / PowerBI for operational and management reporting Statistical and Analytical Models and methods for data analysis related to customer initiatives & growth hacks including issue diagnosis, problem dissection and tracking of results Running and maintaining the reporting system Data extraction as per business request for Ad hoc analysis Assisting the team in data analysis and mining Business analysis and understanding to highlight key lead indicator Qualifications & Experience Bachelors in Engineering, Computer Science, Math, Statistics, or related discipline from a reputed institute or an MBA from a reputed institute 2+ years of experience in working on reporting / business intelligence systems Strong database concepts and experience in SQL – can convert any business requirement into a SQL statement Expertise in Excel, PowerBI Working experience in R, Python, Tableau, QlikView, Data studio is a good to have Experience of working in a customer growth/customer analytics role is a plus Quick learner and ability to work in dynamic work environment Team player and comfortable interacting with people from multiple disciplines
Roles and Responsibilities Building templates, dashboards in Excel /Google Sheet / PowerBI for operational and management reporting Statistical and Analytical Models and methods for data analysis related to customer initiatives & growth hacks including issue diagnosis, problem dissection and tracking of results Running and maintaining the reporting system Data extraction as per business request for Ad hoc analysis Assisting the team in data analysis and mining Business analysis and understanding to highlight key lead indicator Qualifications & Experience Bachelors in Engineering, Computer Science, Math, Statistics, or related discipline from a reputed institute or an MBA from a reputed institute 2+ years of experience in working on reporting / business intelligence systems Strong database concepts and experience in SQL – can convert any business requirement into a SQL statement Expertise in Excel, PowerBI Working experience in R, Python, Tableau, QlikView, Data studio is a good to have Experience of working in a customer growth/customer analytics role is a plus Quick learner and ability to work in dynamic work environment Team player and comfortable interacting with people from multiple disciplines
We are looking for a strong technical leader to join the Private Action Runner team, part of the larger Action Platform group and help shape one of the core execution layers behind Datadog’s action-taking and remediation capabilities. Private Action Runner (PAR) enables Datadog products and AI agents to securely run actions inside customer infrastructure with controls for authentication, permissions, auditing and safe execution. The role will be hands-on, covering architecture, implementation, reliability and collaboration with teams integrating PAR across Datadog. It also offers leadership exposure through leading a team of 3 engineers, with the expectation that the role will quickly transition into a formal Engineering Manager 1 position as the team grows. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: (Describe role responsibilities here) Solve a scaling bottleneck in a critical service Deploy a new feature to production, progressively rolling it out with feature flags Investigate and fix a production issue from a service your team owns Design a way to scale up a service for more traffic With your team, plan the most important projects to work on next Mentor and lead a small team of 3 engineers Who You Are: (Describe role qualifications here) You have significant experience in one or more languages You value code simplicity and performance You can design architecture to solve problems at high scale You have a BS/MS/PhD in a scientific field or equivalent experience You want to work in a fast, high-growth startup environment that respects its engineers and customers You’re excited about leveraging AI tools to enhance how you code, solve problems, and build – or eager to learn how You have demonstrated ability to use AI
Position Overview: The Services team has unrivalled expertise across corporate governance, audit, risk, compliance, and regulatory environments in many sectors. They have the scale and reach to deliver significant change smoothly, leveraging solution design and delivery to provide global, dynamic, flexible, and reliable outcomes with lasting results. Their vision is to partner as trusted advisors, working in joint teams that complement client strengths with the right mix of talent. A Delivery Analyst is an early‑career consultant in the Services team who supports delivery of audit, risk, and compliance solutions for clients. They assist with discovery and requirements capture by reviewing client documentation and helping lead discovery workshops to understand current processes and needs. Guided by senior advisors, they translate requirements into technical design documents, configure and iterate Diligent One prototypes, deliver enablement training, maintain issue logs, and follow the standard project methodology to deliver on time and in scope. Key Responsibilities Utilize your product and domain expertise to deliver customer requests and create a delightful customer experience. Be responsible for the timely and quality delivery of the services requested by customers. Collaborate with Customer Success Managers, Senior Managers and Managers to ensure any new service requests are handled appropriately or routed the request to the correct teams. Document and maintain the standard operating procedures for performing the customer-specific request. Consult with the global implementation teams and customer success teams to provide technical guidance to the customer to leverage more value from the product. Required Experience/Skills Ability to effectively engage customer per
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the role: Join our Site Reliability Engineering (SRE) team and help ensure the reliability, scalability, and performance of Replit's infrastructure that serves millions of developers worldwide. As a Staff Site Reliability Engineer, you will bridge the gap between development and operations, implementing automation and establishing best practices that enable our platform to scale efficiently while maintaining high availability. We are seeking Staff SREs who are passionate about building and maintaining resilient systems at scale. Your mission will be to proactively find and analyze reliability problems across our stack, then design and implement software and systems to create step-function improvements. You will design robust observability solutions, lead incident response, automate operational tasks, and continuously improve our infrastructure's reliability, all while mentoring and educating the broader engineering team to make reliability a core value at Replit. You Will: Architect and Implement Observability: Design, build, and lead the implementation of comprehensive monitoring, logging, and tracing solutions. Create dashboards and metrics that provide real-time visibility into system health and performance, enabling proactive issue detection. Define and Drive Reliability Standards: Work with product and engineering teams to define, implement, and track Service Level Objectives (SLOs) and Service Level Indicators (SLIs). Build systems to monitor and report on these metrics, holding teams accountable and ensuring we maintain high reliability standards while balancing innovation speed. Lead Incident Management and Response: Act as a senior leader during high-impact incidents, guiding the team to rapid resolution
Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Join Micron as a Senior Manager, Logistics Security Program, where you will have the outstanding opportunity to lead a world-class global security initiative! This role is critical in ensuring the flawless implementation of our logistics security strategy, encouraging collaboration with key partners, and advancing our program to new heights. Responsibilities: Direct Micron’s worldwide logistics security initiative for valuable shipments, establishing strategy, governance, standards, controls, and performance expectations throughout the transportation network. Lead and expand a distributed team of logistics security experts while promoting uniform performance across Asia Pacific, the Americas, Europe, and other priority regions. Maintain a risk-based shipment security framework that assesses lane, geography, modality, theft history, business impact, recovery capability, and other key risk factors. Establish and enforce logistics provider security requirements, including cargo tracking, route compliance, geofencing, chain of custody, tamper detection, monitoring, blocking issue, and recovery protocols. Partner multi-functionally with Procurement, Logistics, Global Security, Legal, Risk, Finance, and business collaborators to integrate security requirements into contracts, procedures, governance, and scorecards. Coordinate logistics security vendors and providers, including selection, performance management, service levels, monitoring operations, recovery capabilities, and corrective ac
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary As a Senior Program Manager you are responsible for successfully managing your assigned Programs/Initiatives to a defined scope, schedule and budget. Senior Program Managers collaborate directly with the Program Sponsor to define scope, develop project plans and create budgets. You will lead the coordination of day-to-day sponsor/stakeholder communications. Senior Program Managers typically manage programs with a capital budget of $1M - $50M. Sr. Program Managers report to the Director of Construction Program Management and manages a team of Program Managers and Program Coordinators consisting of about 3-8 employees and/or contractors. In this role your key growth opportunities will include: refining your skills in program management and stakeholder relationship management; following best practices in preparing project plans, budgets, and schedules; issue resolution and negotiation skills; exposure to project requirements across multiple business units, including Category Management, Store Layout, Financial and Scheduling partners, Architecture & Engineering, Procurement, Legal, Merchandising & Construction filed teams; managing and growing relationships with multiple internal business units and third-party vendors. Senior Program Managers may have direct reports (CVS or contract employees) who need to be managed. Managing these workers may include; Coaching & Cou
Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. As a Principal Engineer at Micron’s HBM New Product Validation team in Boise, ID you will be a senior technical guide responsible for validation strategy and readiness for future-generation High Bandwidth Memory (HBM) products. You will apply deep expertise in complex RAM and high-bandwidth memory architecture and building to establish architecture validation strategies. You will impact decisions that improve validation observability and debug efficiency . You will lead investigations of complex architecture, building , and silicon issues from pre-silicon simulation through post-silicon characterization. You will partner across Design Engineering, Design Validation, Product Engineering, Systems teams, and will develop and promote AI-enabled validation methodologies that improve efficiency, quality, and scalability. Responsibilities: Define architecture-aware validation strategies and coverage direction for future-generation HBM products. Drive validation readiness for next-generation products by preparing strategies, test environments, and execution plans before first silicon, reducing risk, accelerating issue resolution, and preventing late-stage surprises. Evaluate new DRAM/HBM architectural features and define validation requirements and testability needs before DBR. <span style="color:#
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Safety is fundamental to the Lyft experience and to the trust riders, drivers, and our broader communities place in our platform. Lyft’s Safety and Customer Care team works through product, technology, data, policy, and operations to prevent harm before it happens, respond compassionately when it does, and continuously learn from every incident in efforts to make Lyft the safest way to get around. We are looking for an experienced safety leader with deep Trust & Safety experience to help turn Lyft’s Trust & Safety strategy into impact at scale, with the final shape of this role informed by the strengths of the leader we bring on. This is a highly visible leadership role within Lyft’s Safety & Customer Care organization. You will report to the Senior Director and General Manager of Trust & Safety and sit on the Trust & Safety leadership team. You will additionally partner deeply with Product, Engineering, Data Science, Research & Design, Legal, Compliance, Risk, Communications, Finance, and other teams across Lyft. The ideal candidate is an exceptional operator and people leader with Trust & Safety expertise, strong strategic judgment, and a track record of leading complex, high-stakes Trust & Safety organizations at scale. You can move fluidly between setting strategy with senior executives, developing leaders, overseeing large global operations and budgets, and diving into an emerging safety issue when the situation demands it. Responsibilities Lead Global Safety Compliance & Risk Oversee Lyft’s global safety compliance, transparency, and risk functions, supporting strong functional leaders and individual contributors on your team and strengthening capabilities as Lyft scales globally. Set direction across compliance readiness, safety transparency repo
Location Details: United States, Remote At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely. This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands. Join our team We are seeking a strategic and transformational leader to oversee GoDaddy's Commerce Support organization. This leader will define and execute the strategy for merchant activation, adoption, retention, and support while leading AI-enabled transformation that drives scalable growth across GoDaddy's Commerce business. The Director will lead teams supporting merchants across onboarding, activation, payment processing, product adoption and attach , issue resolution, and ongoing success. Partnering closely with Product, Engineering, Sales, Risk, and Go-to-Market teams, this role will shape the future of merchant experiences through AI, automation, data-driven decision making, and operational innovation. What you'll get to do... Define & Drive Business Strategy Develop and drive the strategic roadmap for merchant activation, adoption, retention, and growth Establish organizational priorities aligned to business outcomes and customer success Partner with senior leaders across Commerce, Care, Sales, GTM, Risk, Product, and Engineering to influence strategy and execution Evaluate market trends, customer needs, and emerging opportunities to shape future capabilities Determine areas of opportunity and strategy to further growth with merchants across the GoDaddy portfolio (e.g., AAB, email ) , beyond the Commerce suite of products/services Drive AI & Support Transformation Establis
Source Code Integration enables Product teams at Datadog to develop features that leverage our customers’ source code. This brings the platform closer to developers, as it helps them relate their telemetry to code to run automated investigations, debug their services with stack traces and profiles, scan their code for security issues, or make proactive fixes, among others. The team owns all the platform services, infrastructure and integrations required to access and synchronize our customer repositories in a secure, reliable and efficient manner. We are looking for a hands-on technical leader to drive the growth of our platform, as Datadog shifts left and becomes more developer-friendly and AI-ready. In this role you will lead the growth of our platform to support an increasing number of high profile features and teams, and work with a team of engineers of varied experience levels to shape our roadmap and deliver impactful solutions at scale. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You’ll Do: Lead and cultivate a team of engineers of diverse experience levels, including performance management and career development Lead technical and strategical discussions to better understand the challenges and opportunities faced by our team and our stakeholders Own and drive the relationships with product teams and major stakeholders, balancing competing requests with long term investments, and prioritizing impact across the whole platform Run a lightweight process to pace and track what we work on. Support the progressive delivery of high quality work through demos and frequent iteration Stay in touch with your team’s systems, and roll up your sleeves when needed to unblock your team by writing code or troubleshooting issue
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft connects people to transportation to change the way we live and get around our communities. We are looking for product managers who bring exceptional creative and analytical skills to drive forward a best in class product. Product management at Lyft leads the integration of engineering, data science, and design to achieve the company's vision for reinventing transportation. We are looking for entrepreneurial and passionate Product Managers to innovate and execute across a rapidly growing, fast paced company and industry from our Toronto office. Every great support experience depends on the person behind it having the right tools, context, and intelligence to solve the problem in front of them. The Platform & Data teams build the tools our human support agents work in every day—and own the data that tells Lyft, and the world, what our customers are actually experiencing. As AI rapidly changes what's possible, we're reinventing how agents work: pairing them with copilots and AI that surface the right answer instantly, take on repetitive work, and raise the quality and consistency of every interaction. At the same time, we're building the data foundation that turns millions of support contacts into an accurate, trusted view of issue types and trends—used inside the team, across the company, and in what we report externally. This role owns that mandate end to end: setting the vision and strategy, and driving execution on the hardest problems across both the platform and its data. Responsibilities: Own the vision, strategy, and multi-quarter roadmap for Lyft's agent platform and the data that powers customer care & safety reporting Define and drive how AI and copilot capabilities make agents more efficient and raise the quality and consistency of their work Lead execution on the most complex,
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Complaints Analyst on the Global Complaints team within Customer Experience, you'll investigate and resolve consumer, regulatory, and litigation support complaints to deliver fair outcomes for Coinbase customers. The Global Complaints team is responsible for handling complaints end-to-end across three units, and you'll own assigned cases from intake through resolution, ensuring every customer receives a thorough, accurate, and timely response. What you'll do: Investigate and resolve assigned complaints by gathering account data, transaction history, and customer communications, delivering accurate responses within defined SLA timelines Maintain complete case records in Salesforce, including investigation notes, resolution rationale, and customer correspondence, and submit cases for QC review before closure Escalate complex or ambiguous cases to your Supervisor or Complaints Lead with clear documentation of the issue and your initial assessment Flag recurring complaint patterns or potential process gaps to leadership to support continuous improvement across the team Participate in calibration sessions, training, and nesting requirements to stay aligned on evolving quality standards and process updates Required Skills and Experience: 1-2 years of experience in complaints handling, customer service, or dispute resolution within financial services, fintech, or a reg
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