Technical Applications Specialist Jobs

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Principal Product Manager: Talent Acquisition & Management Applications. About the job This position is needed to lead the development and enhancements of our talent lifecycle applications across Talent Acquisition, Talent Management and Employee Listening, such as Workday, Eightfold and Qualtrics. The Principal Product Manager will work closely with Centers of Excellence (COEs) and program owners to drive innovative technical solutions and ensure timely delivery aligned with enterprise talent strategies. Responsibilities In this role, you’ll: Product Strategy & Platform Ownership Own the product strategy and roadmap for talent lifecycle applications such as Workday, Eightfold, Qualtrics, HackerRank, and bespoke TA applications, i.e HackerRank. Partner closely with COEs, program owners, HR leadership, and other stakeholders to capture business needs, define success criteria, and align product vision

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Coinbase has built the world's leading compliant cryptocurrency platform serving over 73 million accounts in more than 100 countries. With multiple successful products, and our vocal advocacy for blockchain technology, we have played a major part in mainstream awareness and adoption of cryptocurrency. We are proud to offer an entire suite of products that are helping build the crypto economy and increase economic freedom around the world. There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for signals that a candidate will thrive in a culture like ours, where we default to trust, embrace feedback, disrupt ourselves, and expect sustained high performance because we play as a championship team. Second, we expect all employees to commit to our mission-focused approach to our work. Finally, we seek people with the desire and capacity to build and share expertise in the frontier technologies of crypto and blockchain, in whatever way is most relevant to their role. JOB DUTIES Scale and grow the HR Engineering team by hiring, onboarding and training new analysts and engineers to support Workday and HR functional area Provide functional & technical leadership and mentoring to team members Supervise the day-to-day activities of our Workday instance Design user-friendly processes, guidelines, and documentation

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Principal, Technical Program Management within Research & Development (R&D). About the job Twilio is the world’s leading customer engagement platform empowering developers to build modern communication applications and experiences designed to be trusted, simple and smart. Twilio is looking for a Senior Principal Technical Program Manager to help direct a portfolio of strategic, complex, and multidisciplinary programs that significantly accelerate R&D's business impact. You'll set program strategy and lead program teams to successfully deliver business, operational, and technical improvements across Engineering & Product organizations. As a trusted strategic advisor, you will play a critical role in driving alignment, setting priorities, and delivering high-impact programs that advance strategic initiatives. The Senior Principal, Technical Program Management is highly visible and require

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Manager, Technical Support About the job This position is needed to lead one of Twilio's Customer Support teams in LATAM. In this role, you’ll help us scale and grow to deliver an extraordinary customer experience for Twilio customers and internal Twilions. We are looking for a people-person who’s passionate about delighting customers, mentoring and developing staff, learning about new and challenging subjects, and helping us improve processes and procedures. This role joins a fast-growing team of managers leading our global Voice Segment Platform Applications (VSPA) in LATAM. Reporting to the VSPA Senior Manager, this position is essential in supporting Twilio's continuing growth initiatives. Responsibilities In this role, you’ll: Ensure excellent partner and customer satisfaction, consistently meeting or exceeding operational KPIs such as Agent CSAT, Time To Solve, SLA adherence, schedule adherence, shrinka

InvGate is a fast growing SaaS company that develops products for IT management and service automation, used by clients in over 60 countries in industries such as banking, e-commerce, education and technology. To support our continuous growth, we are looking for a Bilingual Application Support Analyst to join our team. This is a client-facing role focused on ensuring our partners and customers get the most out of our platform by solving complex functional and technical challenges. Some of the role´s responsibilities include: Advanced Troubleshooting: Act as the primary technical point of contact for external clients, diagnosing and resolving complex application issues. Technical Consulting: Guide clients on best practices for platform integration, workflow optimization, and advanced feature usage. Cross-functional Collaboration: Work closely with the Development and Customer Success teams to resolve our clients' requests and improve the product. Do not hesitate to apply if you: Are fluent in English and Spanish . Enjoy working with clients and providing top-level support. Have 2+ years of experience supporting SaaS or complex enterprise applications for external users. Have strong communication and troubleshooting skills. Enjoy digging into application logic and logs to find the "why" behind an issue. Have a passion for learning new technologies and products quickly, adapting to a high-speed, ever-evolving technical landscape. It´s a big plus if you have experience with Directory Services: Knowledge of Active Directory and LDAP for user authentication and management. Environments: Familiarity with Windows and Linux operating systems and experience working within virtualized environments. Web Servers & Networking: Administration of Apache and a solid understanding of network connectivity and protocols. APIs: Familiarity with RESTful APIs and tools like Insomnia, Postman, or cURL to test endpoints, analyze responses, and diagnose integration issues. Databases: Abi

Squarespace is seeking a talented Staff Software Engineer to support and evolve the systems at the core core of our monetization platform: billing, payments and orders. In this role, you will provide technical oversight over the critical monetization machinery that accepts orders, processes payments and bills subscriptions. You will regularly collaborate with engineering leadership and key product, strategy and finance stakeholders to align technical strategy with Squarespace’s business objectives. This is an opportunity to take on IC technical leadership responsibilities and own system architecture for high-visibility initiatives tied directly to Squarespace's core businesses. This is a hybrid role working from our NYC office 3 days per week. You will report to the Director of Revenue Systems. You'll Get To... Own system architectural vision and design for critical areas of our business. Transform high-level system vision into estimated project plans for initiatives central to Squarespace’s strategy. Serve as technical lead and cross-functional liaison on business-critical projects, making and defending engineering decisions key to the success of the business. Mentor engineers on the team to deliver ever greater quality with ever growing autonomy. Drive best practices for engineering excellence and technical leadership, influence design reviews, question assumptions, point out pitfalls and foster shared understanding Set the engineering quality bar for the team through regular, high-quality code contributions across billing, orders and payments. Who We're Looking For 10 or more years experience specifying, delivering and maintaining complex distributed backend services. Significant experience with multiple programming languages (especially Java) and a broad range of tools like Springboot, hibernate, databases, etc. Demonstrated experience leading system architecture decisions across multiple teams or initiatives Proven ability to serve as a technical lead on cross-

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As an Senior AI Engineer at GitLab, you'll help build the foundation for GitLab's transformation into an AI-first company. Reporting to the Director, Enterprise AI, you'll be a hands-on technical leader responsible for delivering internal AI-powered solutions that drive measurable business outcomes. Building fast matters, but it's not enough on its own. This role starts with understanding the real problem: mapping how work moves across teams, tools, and handoffs, identifying the true constraint, and validating whether AI is the right solution before you begin development. From there, you'll take ownership

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As an AI Engineer at GitLab, you'll help build the foundation for GitLab's transformation into an AI-first company. Reporting to the Director, Enterprise AI, you'll be a hands-on technical leader responsible for delivering internal AI-powered solutions that drive measurable business outcomes. Building fast matters, but it's not enough on its own. This role starts with understanding the real problem: mapping how work moves across teams, tools, and handoffs, identifying the true constraint, and validating whether AI is the right solution before you begin development. From there, you'll take ownership from d

Acuity Scheduling, a Squarespace company, helps appointment-based businesses take back their time, giving clients a seamless way to book appointments while removing the administrative burden that gets in the way of the work that matters. We're looking for a Senior Manager, Business Performance to be the business driver behind our scheduling product's growth story. This is a role for a strategic thinker with enough technical and data fluency to be self-sufficient. You'll define what should be measured, and shape the KPIs that reflect real business health. You'll work across finance, product, marketing, and data and insights to get the story in shape. You won't be working in raw data tables, but you will be the primary voice driving our analytics and data engineering teams to build what the business actually needs to answer its most important questions. This role reports to the Senior Group Product Manager of Acuity Scheduling and is based at our New York City headquarters or remote. You'll Get To... Define what good looks like. Own the KPI and metrics framework for Acuity, working across functions to determine which measures actually reflect business health and customer outcomes. Identify the segments and signals that matter, and drive the work to make them trackable. Own the business narrative. Be the authoritative voice on how Acuity is performing, across subscriber trends, revenue dynamics, and cohort behavior. Go beyond summarizing dashboards to explain what changed, why it matters, and what leadership should do about it. Drive decision-making at the leadership level. Produce the analyses and frameworks that inform weekly business reviews, QBR presentations, and monthly deep-dives for senior and executive stakeholders, working cross-functionally to bring together multiple dimensions into a set of recommendations. Determine what's worth highlighting and shape how it gets communicated. Connect product signals to business outcomes. Take what the data surfaces,

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Senior Solutions Consultant If you have that special mix of DNA that makes an extraordinary Senior Solutions Consultant (SSC) – the blend of great business savvy and technical prowess – then we are a match made in heaven! As a key member of our New Relic Solutions Consulting (NRSC) team, you will be responsible for understanding a client’s business challenge and technical environment through deep levels of discovery and engagement. You will present technology solutions to solve these business challenges and build confidence in the New Relic platform capabilities through value alignment and clear differentiation. As the domain expert on New Relic you will help drive the ‘Technical Win’ in accounts by removing all technical objections in the sales cycle through your depth of technology skills and business acumen to provide clear business value. You will be responsible for driving revenue for our New Relic platform with the the support and partnership of Sales, Product Management and our executive team. This role requires a hands-on solution consultant who can go wide and deep on solution positioning, differentiation and value during sales cycles. What you'll do: You will be the Technical lead for New Relic prospects (new logos) and customers and own the technical strategic direction in the account through an advanced ability to develop, position and provide product-centric and value-centric solutions during sales cycles, while achieving quarterly and annual sales goals for an as

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your Opportunity: Are you ready to take ownership of high-value technical evaluations for some of the world's most recognizable brands? Join New Relic as a Senior Solutions Consultant, where you will leverage your unique blend of technical expertise, commercial acumen, and customer-centricity to deliver meaningful outcomes across our DACH and Eastern Europe (EE) markets. In this role, you won't just be ticking boxes; you will be the absolute owner of the technical 'win'. Partnering closely with our Enterprise Account Executives, you will guide technical strategies and establish deep, trusted relationships with major enterprise accounts. You will have the autonomy to run with your insights, serving as a critical bridge between complex customer environments and our internal Product and Engineering teams to directly influence the evolution of our market-leading Intelligent Observability platform . What You'll Do: Secure the Technical Win: Partner closely with Sales teams to drive revenue opportunities, upselling new solutions, and expanding our Annual Consumption Revenue (ACR) footprint across strategic T1 and T2 accounts. Consult & Architect: Lead technical discovery sessions, deliver tailored Proof of Value (PoV/PoC) presentations, conduct structured architectural workshops, and craft compelling responses to RFX/RFIs. Establish Trusted Partnerships: Deeply understand our customers' business objectives and technical landscapes to build long-term relationships, helping them e

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity New Relicのソリューションをお客様にお届けするSolutions Consultantを募集しています。テクニカルセールスに熱意を持つコンサルタントやプリセールスエンジニア、あるいはデベロッパーだけどお客様と話す機会が多いという方は大歓迎です。New Relicには技術的に優秀なエンジニアを優秀なSolutions Consultant に転向させた実績がありますので、セールス寄りの経験が浅く、このポジションへのフィットに心配な方でもご安心ください。オンボードのためのトレーニングも揃っています。 Solutions Consultantの主な業務は、New Relicの営業、Technial Account Manager、 Technical Support Engineerやマーケティングチームなどと共に、クラス最高のNew Relicソリューションをお客様のビジネスに効果的に活用頂くためのご提案や、素晴らしい機能をきちんと活用して頂くための技術的な支援することです。 当社のSolutions Consultantとして、さまざまな業界やシステムに対する技術的なサポートをすることで、お客様のビジネスニーズや市場動向を把握することができます。当社の持つSaaSソリューションの販売に関する豊富な知見や、セールスサイクルの全フェーズを理解するとともに、現場のセールスをサポートするSolutions Consultantを求めています。他のSolutions Consultantや製品チームと協力して、お客様のITインフラストラクチャやソフトウェアアーキテクチャを理解すると共に、お客様のビジネスニーズを解決するソリューションを作成し、New Relicのソリューションがリアルタイムでこうしたニーズにどのように対応しているかを確認していきます。 What you'll do お客様にNew Relicソリューションの価値が伝わるよう、New Relicコンサルティングの知識を提供する New Relicのソリューション、お客様の要件に関連した価値を明確に説明したカスタマープレゼンテーション作成や、説得力のある顧客向け概念実証デモを構築し提示する New Relicソリューションを広めるために、イベント登壇や技術資料の作成、トレーニングなどを提供する New RelicのSales、Solution Consultant、Technical Account Managerと商談機会について協働する 責任感が強く、大胆で、本格的であり、熱意があり、首尾一貫している、など企業としてのコアバリューの順守は不可欠です。 This role requires プロジェクトまたは営業活動などで顧客との対応経験があり、 Pre-sales Engineer、技術系Consultant/Architect、システム運用管理者、Software Developerなどで3年以上の経験があること 最新技術に興味があり、自ら手を動かしてキャッチアップしている 運用監視やシステム管理設計などのアプリケーション/インフラ運用に関わる知識や経験、興味を持っている AWS、Azure、Google Cloudなどのクラウドプラットフォームの経験 Slackやメールなどで海外メンバーと文章でやり取りできるレベルの英語の読み書き Bonus points if you have Java、PHP、.NET、Rub

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications. The Escalation Manager is a critical role within Technical Services. As a member of our global Incident and Escalation Management team, they work internally with our Engineering, Services, Sales and Product Management teams, as well as externally with customers and partners, to coordinate and drive the resolution of critical technical issues and incidents. Transparency is key and is achieved by providing timely and accurate updates to senior management regarding active escalations, as well as important detail on the status of the customer account. Individuals in this role are highly organized, proactive and professional. You are one who excels in fast-paced environments and can assess business impact, mobilize cross-functional teams, and drive technical escalations with urgency and ownership. We are looking for someone who has a customer-focused mindset with excellent communication and expectation-setting abilities. You have a technical background in Support, Services, DevOps, Systems Engineering, or Database environments, and are experienced in incident response or crisis management. You will have strong negotiation and objection-handling skill

The database market is massive and MongoDB is at the head of its disruption. The MongoDB community is transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity. Building on the rapid success and adoption of MongoDB, we are delivering applications and services that make it much easier to manage and scale database deployments. Our Cloud Technical Services Engineers provide their exceptional analytical skills and customer service to ensure that MongoDB users are successful with our suite of MongoDB application-layer products. We’re looking for individuals who want to dig into the details of how “big data” and “web-scale” systems are successfully assembled and operated every day by organisations of every size and flavour. Cloud Technical Services Engineers are a key part of our elite Technical Services organisation that supports MongoDB customers worldwide, with teams in locations including New York, Sydney, Gurugram, and Dublin. If you’re passionate about the opportunity to get comfortable working with the cloud every single day and be part of a team that works at the frontier of SaaS services and database systems, this is the role for you. We are looking to speak to candidates who are based in Sydney for our hybrid working model. Responsibilities As a Cloud Technical Services Engineer, you’ll be advising customers on strategies and documented practices for making best use of our cloud products. This will require you to translate technical concepts and patterns into generalist terms for our customers, helping them understand, install, and use those applications well. You’ll also troubleshoot technical problems with these products, and be an advocate for our users’ needs, collaborating with the MongoDB product management and development teams on their behalf.&nbs

Squarespace Payments is dedicated to simplifying the financial side of commerce, enabling merchants to securely and reliably collect payments from their customers with minimal effort. Our team's mission is to build and maintain systems that allow merchants to focus on what matters most: growing their brand! As Engineering Manager for the Payments team, you will lead a talented group of engineers in building and scaling the infrastructure that powers Squarespace's payment ecosystem. You will be responsible for driving delivery against key company and department goals, ensuring compliance with evolving regulatory requirements, and providing the technical leadership needed to push critical initiatives forward. Partnering closely with cross-functional stakeholders across Product, Design, and Operations, you will set the technical direction for your team while fostering a culture of ownership, collaboration, and continuous improvement. This is a high-visibility role with direct impact on Squarespace's revenue growth and the experience of merchants around the world. You will report directly to the Engineering Director for the Financial Solutions Group. This position is a hybrid role located in our New York office. You’ll Get To… Lead the engineering team that builds payments products. Work with experienced Product Manager and Design to create product strategies that impact hundreds of thousands of businesses and their customers. Work with world class managers and directors to shape the organization, processes and culture of our commerce platform. Mentor engineers to develop their skill and expertise in the world of software development and payments products. Who We’re Looking For 7+ years of experience in the software industry 3+ years of experience launching payments products Experience developing and launching FinTech products and infrastructures. Experience coaching engineers with diverse specialties. Collaborate with various stakeholders to keep products complia