Technical Program Manager Infrastructure Jobs

About us Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Responsibilities and Duties We are seeking a highly skilled System Tests & Diagnostics Engineer to develop, extend, and integrate specialized silicon validation and diagnostics tools for next-generation AI SoCs. Unlike traditional validation roles focused on executing test plans, this position is responsible for developing the diagnostic software and stress tools that expose hardware failures, characterize silicon behavior, and improve platform observability throughout bring-up and validation. You will work closely with Arm engineers to understand and extend existing diagnostics technologies while developing Graphcore-specific capabilities for future AI hardware. Role Summary You will work with existing Arm-developed diagnostics technologies and extend them to support Graphcore's next-generation AI silicon. You will be responsible for developing system-level diagnostics and stress tools that integrate with an existing framework to detect data integrity, computational correctness, performance, and reliability issues across CPUs, AI accelerators, memory, storage, PCIe, firmware, BMC, and other platform components. Examples include silent data corruption (SDC) tests, power transient stress tools, and platform diagnostics, with opportunities to develop new diagnostics as future hardware capabilities evolve. This role requires close collaboration with hardware architects, firmware enginee

Technical Support Manager About the role: We are looking for a technically skilled, self-motivated, customer-focused manager to lead a team of high energy Support Engineers. In this role you will be responsible for hiring, developing and mentoring team members as well as delivering against key performance metrics. You'll lead process improvements for customer and partner growth, retention, and excellence, while fostering individual contributions and driving cross-functional projects that spark innovation and collaboration. You need to be comfortable working in a fast paced environment and continuously challenge the team to step outside their comfort zone. Minimum Education Requirement This position requires a U.S. Bachelor's degree (or foreign equivalent) in Computer Science, Software Engineering, Information Systems, Data Science, or a closely related technical field. This requirement is a minimum and cannot be substituted by work experience alone. What You Will Be Doing Become a product expert and stay technically close to complex and critical customer escalations. Lead a team of exceptional product experts providing the Sigma user base with an excellent customer experience. Hire, develop and train a strong team of Support Engineers on an ongoing basis. Own strategic areas of the Support organization end to end, from strategy through measurable outcomes. Partner across Engineering, Product, Customer Success, Sales, and Marketing to solve customer challenges and drive cross-functional outcomes. Drive performance against key Support metrics, including CSAT, Initial Response, SLA, and Time to Resolution. Continuously refine processes to optimize efficiency, elevating customer support operations. Uncover golden insights within Support data, translating them into actionable strategies that improve customer experience, operational efficiency, and business outcomes. Develop a reputation for excellence, high credibility and integrity with

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies, from the world’s largest enterprises to the most ambitious startups, use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a significant amount of work ahead. This is an opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Technical Account Managers work cross-functionally to support Stripe’s largest and most complex users. Through trusted relationships, we offer customized, strategic consultation and proactively identify opportunities to help businesses deliver more value to their customers, optimize their technical operations, and accelerate global growth with Stripe. What you’ll do Strategically support Stripe’s largest and most complex users. Responsibilities Provide a Gold Standard Experience to key stakeholders at your assigned accounts. Work with the broader Operations team to share current-state context, resources, and knowledge that support a Gold Standard Experience across teams that interact directly with users through support channels, external documentation, product feedback, and product development. Build long-term user relationships that increase loyalty to Stripe and its products. Work cross-functionally, both internally and within users’ organizations, to provide and implement operational solutions across areas including fraud and disputes, declines, product adoption, and global expansion. Partner with Account Management and other user-facing teams as part of a broader effort to support Stripe users. Lead user-facing meetings in person and by video. Contribute to the continued design of this support offering. Create user-facing content that provides long-term solutions. Who you are We're looking for someone who meets the minimum requirements for the role. If you mee

Technical Sustainability Specialist – North America Description - This Technical Sustainability Specialist will lead sustainability-driven customer engagement across North America Enterprise Channel and Retail Accounts, with a focus on translating HP’s sustainability strategy into tangible business outcomes for customers. The role sits at the intersection of sales, partnerships, and sustainability, acting as a strategic advisor to customers while enabling account teams to embed sustainability into commercial conversations. Key Responsibilities Customer & Sales Engagement (Consultative / Account-Facing) Lead sustainability engagement across top North America Channel and Retail accounts customers. Partner closely with account teams, sales leaders, and category leads to shape customer strategy and unlock new opportunities. Act as a trusted advisor to customers on sustainability priorities (e.g., climate, circularity, nature, reporting) Represent HP sustainability in customer meetings, partner engagements, and industry events Sales Support & Deal Enablement Support strategic RFPs, RFIs, and major deals with sustainability expertise Act as the subject matter expert on sustainability requirements and customer expectations Provide escalation support for complex customer sustainability queries Review and strengthen sustainability messaging in proposals and sales materials Go-to-Market & Strategy Execution Support development and execution of sustainability go-to-market strategies Provide market insights and customer feedback to shape offerings, solutions, and campaigns Contribute to sustainability-led campaigns, customer success s

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Position Overview We are looking for an execution-focused, highly technical Technical Account Manager (TAM) specializing in enterprise identity, including Okta’s Workforce Identity Cloud (WIC) and Customer Identity Solutions (CIS). In this role, you will serve as a trusted technical advisor to mid-market and enterprise customer portfolios. You will cut through complexity, proactively optimize configurations, and guide customers on architectural best practices across hybrid SaaS, on-premise, and custom application environments. As a TAM at Okta, you embody a bias for action: you dig into technical details, eliminate architectural friction, and turn post-sales guidance into measurable customer traction. Key Responsibilities 1. Proactive Technical Leadership & Customer Value Strategic Technical Guidance: Partner as the technical counterpart to Customer Success Managers (CSMs) across mid-market and enterprise account portfolios, translating complex customer requirements into tangible business value. Architecture & Security Health Checks: Audit customer Okta configurations and deployment architectures to continuously strengthen security posture, accelerate feature adoption, and drive ROI as Okta releases new features. Retention & Health Acceleration: Track and influence key account health metrics, using technical insight to drive product usage, reduce friction, and prevent churn. 2. High-Velocity Problem Solving Escalation & Technical

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Position Description: Okta's Customer Identity Cloud (CIC), powered by Auth0 technology, is an easy to implement authentication and authorization platform designed by developers for developers. We make access to applications safe, secure, and seamless for more than 100 million daily logins around the world. Our modern approach to identity enables this Tier-0 global service to deliver convenience, privacy, and security so customers can focus on innovation. The Services Architect - CIAM is a technical authority on both cloud and on-premises based IT systems and is responsible for ensuring the successful design and implementation of Okta’s industry leading cloud identity platform at our customers. You will focus on Okta’s CIAM offering targeted at customer identity use cases. You will develop relationships with customers to help them achieve their business goals while promoting creative solutions. You will establish yourself as a trusted partner with your customers with a focus on their success. You will translate business needs and insights into an actionable strategy and assist customers in driving their initiatives to results and high business value. This is a key member of the Professional Services (PS) team, working as part of a PS Delivery Team on each customer implementation. This role is for the Customer Identity Cloud product unit and you’ll be supporting CIC customers. Job Duties and Responsibilities: Review and lead the gathering o

We're seeking a highly technical and hands-on Technical Marketing Engineer to help drive NVIDIA's Robotics and Physical AI initiatives in China. You will work closely with engineering, product, sales, and marketing teams, as well as leading robotics developers, OEMs, and ecosystem partners to evaluate our technologies, improve developer experience, and support adoption of NVIDIA robotics solutions. China is one of the world's most advanced and fast-moving robotics ecosystems. You will work closely with internal and external stakeholders to understand real-world requirements, emerging use cases, developer needs, and help translate these insights into product feedback, technical guidance, and improved solutions. You should be comfortable working in a multifaceted environment and possess excellent written and verbal communication skills. The ability to work independently and the motivation to learn new technologies and skills are essential. What you'll be doing: Own and lead the development of high-impact technical marketing content that clearly articulates the value and differentiation of NVIDIA robotics platforms. Evaluate developer experience, performance, and end-to-end robotics workflows through hands-on testing, benchmarking, debugging, and validation, and provide actionable feedback to engineering and product teams. Work with internal teams and robotics ecosystem partners to understand technical requirements, use cases, and development challenges to help improve NVIDIA robotics solutions. Develop and validate technical demos, reference implementations, benchmarks, and workflows on Physical AI platforms. Collaborate across engineering, research, product, sales, marketing, and solution architecture teams driving strategic alignment and ensuring b

We are seeking an exceptional, technically strong, and highly motivated Technical Product Manager to drive NVIDIA's healthcare Physical AI simulation platform. This is a rare opportunity to build foundational enabling technologies at the intersection of physical AI, robotics, simulation, and healthcare, redefining how leading healthcare device and robotics companies develop, train, evaluate, and deploy next-generation Physical AI systems. What You'll Be Doing: Bring innovative physics simulation to healthcare . Identify and integrate advances in physics simulation into enabling technologies that empower healthcare developers to build and validate solutions across robot learning, in-silicon product development, and in-silicon clinical trials—without owning the end applications themselves. Define the product vision and strategy for healthcare Physical AI simulation , spanning classical physics-based and generative simulation, and enabling developers to tackle some of the hardest challenges in healthcare on the path toward Physical AI and in-silicon product development. Develop PRDs with clear technical requirements, benchmarks, product metrics , and evaluation frameworks for simulation fidelity, scalability, policy performance, sim-to-real transfer, and developer efficiency. Lead cross-functional execution across research, engineering, product, developer relations, marketing, and business development to bring new simulation capabilities from research into open-source releases and production adoption. Drive early-access partnerships with healthcare developers, including robotics OEMs and MedTech companies. Translate partner requirements and feedback into detailed platform features and work closely with engineering to deliver them. Help build the horizontal NVIDIA

About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK! The Bazaarvoice services team is looking for candidates experienced with delivering Web technologies in a professional services capacity delivering the scope of work in an allocated number of hours and days. This individual will be responsible for all phases of the client’s projects including planning, design, implementation, configuration, data transformation, training and transition to other teams. The salary range starts from 2000 EUR gross per month (+additional language allowance) and offers are determined by experience, knowledge, and skillset. What You Will Do <div

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio Join the team as Twilio’s next Technical Support Engineer 3 About the job This position is needed to support our customers’ use of the Twilio platform, and help customers get the best experience from Twilio’s products. You will function as the voice of Twilio to our customers a

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT We are looking for a Principal Engineer, Products & Platforms to join our Product engineering team to provide technical leadership across Redwood’s Workload Automation Platform, defining architecture, driving modernization, and influencing engineering strategy across multiple teams. You will be instrumental in the design, development, and enhancement of our platform, building high-quality, scalable, and secure software that powers enterprise data exchange for more than 1,000 customers worldwide. As a Principal Engineer, you will: Technical Leadership & Architecture: Define the path forward for complex engineering problems, establish best practices, lead design review and technology decisions, and mentor the team to excel, while driving the architecture, security, compliance, and observability of our Java/Spring Boot microservices. Platform and Infrastructure Ownership: Drive the deep understanding, architecture, and evolution of our core platform and infrastructure, focusing on resilience, communication between components, and scalability. Cross-Team Collaboration: Facilitate and drive cross-team collaboration with Product, QA, and other engineering groups to ensure end-to-end alignment and successful product delivery. AI Integration:

Technical Accounting Analyst Description - US GAAP Technical Accounting – Financial Analyst Responsibilities: Technical Accounting role will handle the following types of responsibilities: Lead technical accounting research and preparation of position papers; document conclusions of key judgments and estimates with management and external auditors Providing support to finance teams and business partners on technical accounting matters as required, including research, analysis, and documentation of conclusions related to contracts and operational matters and leading the implementation of, and compliance with, new accounting requirements Ensuring the quarterly contingency and one-timer reporting process is executed with no exception. Performing extensive benchmarking evaluations Monitoring, assessing, documenting and communicating new GAAP, SEC and other accounting and disclosure issues Coordinating with various departments to assist in providing and vetting financial information Drafting and updating AFM accounting policies and memos These activities will involve actively participating in meetings across multiple organizations and identifying and solving problems. There will also be involvement with quarter end close activities including providing auditors documentation to support the accounting conclusions made. Skills needed: Detailed understanding of accounting rules Consults with business leaders to guide and influence strategic decision-making within a broad scope. Identifies opportunities for process improvement and policy development and engages in the design. Ability to influence multiple organizations within a broad scope, typically interacting with other managers and directors. Excellent understanding of accounti

Technical Supervisor (PSL) Address: 6th Floor Unit 1 and Unit 2 Argus Block Sattva Knowledge City (Phase 1 Plot No. 2 Survey No. 83/1) Gate 11 Beside T-Hub Silpa Gram Craft Village Madhapur Rai Durg Facility: Persistent Systems - Argus IFM Hyderabad Qualification: Diploma Experience: 3 - 5 years Source: Sodexo India | Job Code: IJP575297

Team Handling Address: C/O Rohm& Haas (India) Pvt Ltd MIDC Taloja, Raigarh.RaigadMHINDIA410208 Facility: GREAT LAKES FM Qualification: Diploma Experience: 1 - 2 years Source: Sodexo India | Job Code: IJP574692

Reolink , a leader in intelligent visual technology for homes and businesses, was founded in 2009 by a group of engineers with a strong commitment to and passion for smarter security solutions. Our products are now trusted by millions of users across more than 110 countries and regions worldwide. Building on this trust, we continue expanding our presence and bringing our innovations to more markets around the globe. Reolink remains committed to delivering advanced, reliable, and user‑centric solutions that empower people to protect what matters most. Job Responsibilities: Communicate with global customers in English via email, live chat, and phone to maintain and enhance the corporate brand image. Handle first-level escalated technical issues, collaborate with R&D teams to drive problem resolution, and improve customer satisfaction. Provide on-site technical support and agent assistance to the overseas call center team, resolving complex product-related technical issues to enhance service quality. Conduct product and business-related training for call center agents to ensure their proficiency in product usage and strict adherence to service standards. Effectively identify operational issues within the call center, optimize business processes, and improve service efficiency. Qualifications: Bachelor's degree or above, any major is acceptable; minimum 1 year of on-site call center support experience, with a background in the security industry preferred. English proficiency: with fluent English listening, speaking, reading, and writing skills, enabling its use as a working language. Excellent service orientation, teamwork, and communication skills, with the ability to resolve issues quickly and drive results. Pay Range RM4,000 &mdash; RM6,000 MYR