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Technical Services Engineer Jobs

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Explore current technical services engineer jobs. Use filters to narrow by work mode, employment type, experience and date posted.

DC
Diligent Corporation
📍 Vancouver• Full-time• From C$56K/yr
23 days ago

Position Overview: The Services team has unrivalled expertise across corporate governance, audit, risk, compliance, and regulatory environments in many sectors. They have the scale and reach to deliver significant change smoothly, leveraging solution design and delivery to provide global, dynamic, flexible, and reliable outcomes with lasting results. Their vision is to partner as trusted advisors, working in joint teams that complement client strengths with the right mix of talent. A Delivery Analyst is an early‑career consultant in the Services team who supports delivery of audit, risk, and compliance solutions for clients. They assist with discovery and requirements capture by reviewing client documentation and helping lead discovery workshops to understand current processes and needs. Guided by senior advisors, they translate requirements into technical design documents, configure and iterate Diligent One prototypes, deliver enablement training, maintain issue logs, and follow the standard project methodology to deliver on time and in scope. Key Responsibilities Utilize your product and domain expertise to deliver customer requests and create a delightful customer experience. Be responsible for the timely and quality delivery of the services requested by customers. Collaborate with Customer Success Managers, Senior Managers and Managers to ensure any new service requests are handled appropriately or routed the request to the correct teams. Document and maintain the standard operating procedures for performing the customer-specific request. Consult with the global implementation teams and customer success teams to provide technical guidance to the customer to leverage more value from the product. Required Experience/Skills Ability to effectively engage customer per

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DC
23 days ago

Role Overview You’ll help global clients keep their most critical corporate governance data accurate, secure, and easy to use. As a Professional Services Data Entry Specialist, you turn complex client records into clean, reliable datasets and documents that board members, legal, risk, and compliance teams rely on to make decisions. In this role, you’ll work hands-on with governance data, migrate it between platforms, build smart questionnaires for directors and officers, and use Excel, databases, and AI tools to streamline how information is captured and maintained. You’ll collaborate closely with clients and internal teams, spot data issues early, and suggest better ways of working so implementations run smoothly and clients are set up for long-term success. Here’s a breakdown of what you’ll do (not all of it, just the important stuff) Migrate and transform client corporate governance data and documents into Diligent platforms, ensuring accuracy, consistency, and completeness. Build and configure Director & Officer questionnaires so clients can collect the right information from the right stakeholders. Run regular data quality checks, validate data against source records, and quickly correct errors to maintain high data integrity. Use advanced Excel functions, databases, and AI tools to manage, format, and optimize large data sets and bulk document uploads/downloads. Partner directly with client stakeholders and internal teams to clarify requirements, resolve data or technical issues, and provide clear progress updates. Identify and help implement improvements to data workflows, templates, and automation to make delivery faster, more consistent, and more scalable. These are the essentials you’ll need to get an interview Hands-on experience in a data-focused role (for example, data specialist, data analyst, data migration, or similar) in a professional environment. Strong skills in Microsoft Excel, including advanced functions for manipulating and analyzing data

awsgitai
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Twilio
📍 Colombia• Full-time• Remote
1mo ago

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Onboarding Operations Specialist (L1) About the job Twilio is seeking an RCS (Rich Communication Services) Onboarding Operations Specialist (L1) to join our global Onboarding and Compliance team. This is an entry-level position dedicated to offering white glove service to our customers as they navigate the RCS landscape. Beyond simply processing applications, you will provide high-touch, proactive guidance, acting as a trusted partner to lead customers through complex carrier requirements and technical hurdles. Your primary focus is to ensure industry compliance and operational excellence, providing a seamless and secure experience that maintains the reliability of Twilio’s communications ecosystem. The Onboarding and Compliance team plays a critical role in maintaining trust and reliability within Twilio’s ecosystem by safeguarding against fraudulent activity and streamlining the user journey. Your work will directly im

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T
Twilio
📍 Colombia• Full-time• Remote
1mo ago

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Delivery Project Manager (L3). About the job This position is needed to drive the tactical execution and operational delivery of complex cross-functional projects within Global Operations. As a Delivery Manager, you are the engine of project execution, transforming strategic vision into operational reality. You bridge the gap between business intent and technical execution, ensuring every initiative moves through the lifecycle with precision and speed. By partnering with Enterprise Technology and being the voice of Global Operations , you ensure our projects are predictable, transparent, and high-impact, serving as the primary advocate for operational excellence and seamless product rollouts. Responsibilities In this role, you’ll: Translate abstract business needs into actionable, prioritized requirements by conducting end-to-end discovery and ensuring both the impact and outcomes of the project are documented. Cul

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T
Twilio
📍 Colombia• Full-time• Remote
1mo ago

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join Twilio’s Professional Services’ team as our next Program Manager. About the job This position develops and delivers comprehensive technology solutions through consulting engagements of various durations and complexities across all of Twilio’s products and channels. These engagements help our customers bring their customer experience vision to life by guiding implementation best practices, providing solution design support and ensuring successful platform adoption using Twilio’s APIs and platforms. Program Managers combine deep expertise with technical knowledge of customer business objectives and use cases, acting as an extension of the customer’s team. A Program Manager's primary responsibilities include setting, managing, and meeting customer expectations with regard to scope, budget, and timeline in order to meet contractual obligations. In addition, our Program Managers ensure our customers have an excellent experience, see value

REMOTErestagilescrum
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Position Summary: The Outsystems Support Analyst is responsible for providing technical support and maintenance for applications built using the Outsystems low-code platform. This role involves troubleshooting issues, managing updates, ensuring system stability, and working closely with development teams to improve system performance. The ideal candidate should have strong technical expertise, problem-solving skills, and a customer-focused mindset. Key Responsibilities: Application Support: Provide first- and second-line support for Outsystems applications. Troubleshoot and resolve incidents, bugs, and performance issues in a timely manner. Manage support tickets, prioritize tasks, and ensure timely resolution. System Maintenance: Monitor the health and performance of Outsystems applications. Apply updates, patches, and system upgrades as required. Perform routine maintenance tasks to ensure application stability. Collaboration: Work closely with developers, testers, and business analysts to identify and resolve technical issues. Liaise with end-users and stakeholders to gather feedback and provide support. Assist in the deployment and configuration of Outsystems applications. Documentation: Maintain technical and operational documentation for supported applications. Create user guides, troubleshooting documents, and knowledge base articles. Process Improvement: Identify areas for improvement in the support process. Propose and implement solutions to enhance application performance and user experience. Required Skills and Qualifications: Technical Skills: Experience with the Outsystems low-code platform. Proficiency in relational databases (e.g., SQL Server, Oracle). Understanding of APIs, web services, and integration concepts. Basic knowledge of scripting and programming languages (e.g., JavaScript, .NET). Problem-Solving: Strong analytical and troubleshooting skills. Ability to identify root causes and implement effective solutions. Communication: Excellent verba

javascriptjavasql
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C
Capco
📍 India• Full-time
23 days ago

Role Description *** Technical Skills:** Exposure to Liquidity Risk reports – PRA LCR, PRA NSFR PRA110 and ILM Able to understand regulations on liquidity risk and write requirements required for remediating adjustments An understanding of the principles of Finance data and report Proficient in interrogating databases via SQL queries An understanding of systems delivery lifecycles and testing principles Proficient in the use of test tools (such as Quality Centre) and test processes (e.g. defect management) Be able to formulate test strategies and confident in running a successful test phase An appreciation of systems and data architectures Proficient in Microsoft Office applications (Word, Excel, Visio, PowerPoint, Project) ** Personal & Professional Skills:** Educated to minimum of post graduate degree level or equivalent Personal Skill Requirements** Ability to professionally and effectively present information Proficiency in problem solving A self-starter with excellent written/verbal communication skills Desire and commitment to make a difference Experience Financial Services Test Experience across both internal reporting and regulatory requirements Experience in testing, driven by IT systems implementation or enhancement, across a large organisation Experience of working in a large banking organisation preferred The role holder will be responsible to functionally understand and test our liquidity core release requirements He/ She is required to perform a detailed data validation to ensure the data reflects accurately across all liquidity returns for all applicable regulations - PRA/EBA/HKMA/US FED etc. He/She needs to furnish UAT dashboards and walkthrough the Reporting Ops of the changes introduced by liquidity core release requirements He/She is responsible to handle various queries raised by Reporting Ops and drive the UAT sign off discussions for asuccessful liquidity release implementation *** Experience:** Financial Services Testing: Experience in tes

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Mongodb
📍 Japan• Full-time
25 days ago

MongoDB Pre-Sales Solutions Architects are technical business advisors who help customers design, justify, and adopt reliable, scalable systems using MongoDB’s data platform. They own the technical strategy across complex opportunities—from discovery and qualification through architecture, proof of value, executive alignment, and successful adoption—and connect technical decisions to measurable business outcomes. You’ll partner closely with Account Executives, Sales Leadership, Customer Success, Professional Services, and ecosystem partners to shape multi-threaded account strategies, build champions, de-risk complex architectures, and drive expansion. You’ll serve as a trusted advisor to developers, architects, operations leaders, and business executives, helping organizations modernize legacy systems, build AI-powered applications, and realize measurable value from MongoDB. . We are looking to speak to candidates who are based in Tokyo for our hybrid working model. As an ideal candidate, you will have: Ideally 8 to 11 years of related experience in a customer facing role, with 5 to 7 years of experience in pre-sales with enterprise software Minimum of 3 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity Experience designing with scalable and highly available distributed systems in the cloud and on-prem Demonstrated ability to lead architecture reviews for complex, multi-component applications and platforms, identifying risks, evaluating trade-offs, and providing clear guidance to modernize, optimize, and de-risk the solution Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership Ability to partner with Sales Leadership and Account Executives on multi-threaded account and territory strategies, prioritize oppor

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Supabase
📍 Remote• Full-time• Remote
1mo ago

About Supabase Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. About the Role The Pre-Sales Solutions Architect (SA) Leader owns the health, direction, and performance of the Solutions Architecture function. Where an individual SA is the technical owner within the sales cycle for their assigned opportunities, the SA Leader is accountable for technical win rate and deal velocity across the entire pre-sales motion — every channel the team supports, and the people who deliver against it. The SA Leader is a player-coach: they carry direct accountability for channel coverage, the most strategic or highest-stakes evaluations, and cross-functional GTM alignment, while spending the majority of their time developing individual SAs so the team's proactive, commercially-sharp approach scales without becoming order-taking. Compensation Note: SA Leader compensation is tied to team-wide ARR bookings — new logo, expansion, and multi-year commitments across every SA's pipeline, not just deals the Leader personally works. The Leader is expected to operate with the same commercial mindset as the team, at portfolio scale. Core Responsibilities People Leadership & Team Development The SA Leader hires, coaches, and grows the SA team so each member operates as a credible, commercially sharp technical partner in the sales cycle. This includes: Hiring and onboarding new SAs, including calibrating them against the channel-specific technical evaluation prompts Running regular 1:1s, reviewing deal strategy, PoC scoping, and objection handling, and giving direct feedback Building and maintaining repeatable playbooks (discovery frameworks, PoC templates, objection/RFP responses, competitive positioning) so quality doesn't depend on tenure Setting and holding the team to a consiste

REMOTEawsazuregcp
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OpenAI
📍 Seattle• Full-time
1mo ago

About the Team The IT Services and Support team is responsible for providing seamless, efficient, and reliable IT solutions across the organization. We handle frontline IT support, manage vendor relationships and equipment inventory, and continuously improve our processes and documentation to enhance the overall employee experience. About the Role As an IT Support Specialist, you will be the first point of contact for troubleshooting hardware, software, and network issues. Your responsibilities include resolving incoming support requests, coordinating with vendors for equipment procurement, repairs, and maintenance, and actively participating in process and systems improvement initiatives. We’re looking for people who are customer-focused, technically proficient, and proactive in enhancing IT processes. You should excel at clear communication with both technical and non-technical stakeholders, have robust expertise in IT systems (with a strong background in macOS, and ideally Windows), and thrive in collaborative, fast-paced environments. This role is based out of our Bellevue, San Francisco, or Mountain View office and requires 5 days in office per week. We offer relocation assistance to new employees. In this role, you will: Improve Support Systems and Processes : Collaborate with cross-functional teams to identify opportunities for improvement, support the creation and maintenance of repeatable workflows (such as onboarding and device imaging), and contribute innovative ideas during IT team meetings. Collaborate across OpenAI : Work closely with cross-functional teams (Security, Facilities, People Ops, etc.) to ensure seamless employee experiences. Clearly articulate issues, potential solutions, and timelines to both technical and non-technical stakeholders. Act as Frontline IT Support : Serve as the primary point of contact for troubleshooting hardware, software, and network issues, ensuring prompt and reliable resolution of employee requests. Manage Vendors and

vueawsazure
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Orchestra
📍 New York• Full-time• From $146.5K/yr
22 days ago

Small Girls PR is looking for an Experiential Services Leader with 10+ years of experience leading the production of multichannel projects across in-person activations and digital experiences. This should include developing a cohesive experiential strategy, managing client relationships, concepting standout experiences that drive social conversation and press coverage, overseeing technical execution across integrated campaigns, managing complex timelines & large budgets, and developing a talented team of producers, ranging from the coordinator to director level. This role is responsible for all elements of experiential, which includes client services, strategy, creative, production, and client management. The right candidate knows how to develop a campaign from ideation through post production, and can project manage in their sleep. They are prepared to dive into the details, knowing that no task is too small in the world of eventsThis role will work with a wide range of creative and innovative brands across beauty & fashion, food & beverage, wellness, consumer tech, and more. There is no one-size-fits-all for an SGPR client, which means your career will be further enriched with meaningful and diversified experience. We've hosted hospitality suites for B2B companies at conferences in Las Vegas and San Francisco, hosted real estate openings in Miami, and more. This team spotlighted Violife with a cheeky Election Day campaign—activating breakfast stations at polling locations and sending bagel ballot mailers—and reintroduced a Jack in the Box product as a “return from the grave” with a Halloween cemetery screening. From events and mailers, to brand partnerships and hotlines: if the team can dream up an idea for audiences to see, do, or touch - our experiential team can produce it. Note: This role is based in either our Los Angeles or New York office, working two days a week in the office on a hybrid schedule. Candidates should be prepared to tr

gitrestai
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Sigmoid
📍 Bengaluru• Full-time
23 days ago

Role Title: Key Account Manager Job Description As a Key Account Manager , we are looking for passionate individuals who can maintain and enhance existing client relationships through cross-selling and up-selling our services, while also creating new business opportunities wherever possible. Key Responsibilities The Key Account Manager should be able to: Develop a good understanding of customers' needs, their industry, competitors, and market pressures, and incorporate these insights into compelling value propositions. Communicate effectively and build strong relationships with decision-makers at every level, earning their trust and becoming a valued advisor on business, technology, and operational challenges. Open new buyer relationships and create new revenue streams within customer organizations by identifying contacts and initiating discussions. Conduct Quarterly Business Reviews (QBRs), understand customer challenges, ensure customer satisfaction (CSAT), and partner with delivery managers and technical teams to maintain a seamless client relationship. Forecast revenue and resource requirements for customer engagements in a timely manner to ensure a superior customer experience. Spearhead pitches and new business development initiatives within the assigned portfolio. Write proposals and manage deals through to contract closure. Maintain close oversight of all work in progress. Manage and grow Fortune 1000 (F1000) accounts. Exposure to the BFSI (Banking, Financial Services, and Insurance) domain would be an added advantage. Skills and Qualifications Positive attitude, quick thinker, and strong problem-solver with the flexibility and resilience to operate independently in high-pressure situations. Strong interpersonal skills and excellent written and verbal communication in English. Prior successful experience in sales/account management within enterprise software services. Experience in Analytics & Big Data services would be an added advantage. Strong solutio

aigorust
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DT
Dev Technology
📍 Remote• Remote• $81K – $130K/yr
18 days ago

Microsoft Azure Developer, #1119 Azure Functions • App Services • C#/.NET • Azure DevOps • Cloud-Native Development Clearance: U.S. citizenship required. Active Public Trust, or the ability to obtain Location: Remote-first; candidates local to the D.C. Metro Area, Kansas City, MO, and Chicago, IL A Role with Purpose and Impact Dev Technology Group is seeking a Microsoft Azure Developer to support our client’s mission to develop new tools and technologies, enhance existing applications, and provide Operations and Maintenance (O&M) support for mission-critical systems. This mid-level role is ideal for a developer with hands-on experience building, enhancing, and supporting cloud-native applications and services in Microsoft Azure. You will work collaboratively within an agile team, translate technical requirements into maintainable solutions, and continue expanding your technical expertise in a fast-paced federal environment. Who Thrives Here You will thrive in this role if you are a hands-on developer who enjoys solving problems, building practical cloud solutions, and working closely with teammates to deliver reliable applications. You should be comfortable contributing across the development lifecycle, working with Azure services and Microsoft development technologies, and supporting both new development and existing systems. What You'll Be Doing Design, develop, and implement new applications and services, as well as enhancements to existing systems, in an agile environment. Translate technical requirements and architecture designs into high-quality, maintainable code. Contribute to application design, technical specifications, development, and testing to support functionality and performance. Develop and integrate APIs and microservices. Work with relational and NoSQL data stores, including Azure Storage solutions. Support ongoing Operations and Maintenance (O&M) efforts for existing applications. Collaborate with developers, technical leads, testers, and

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Pearl
📍 India• Full-time
22 days ago

About Us Pearl is AI for professional services at global scale, combining advanced AI with verified human expertise to deliver help that is accurate, accountable, and fast. Since 2003, our network has connected millions of customers with licensed professionals across 196 countries, making real expertise available anytime, anywhere. Our Values Data driven: Start with truth, measure what matters. Courageous: Bias to action; run toward hard problems. Innovative: Seek novel, elegant solutions. Lean: Do more with less. Build, ship, learn fast. Humble: Strong opinions, lightly held. About the Role Join us as a Senior Manager, Accounting, and play a key role in how our accounting function scales with the business. You’ll tackle challenging accounting questions, partner with leaders on new and evolving business initiatives, and help build processes and controls that are both robust and scalable. This role is ideal for someone who enjoys going beyond the technical answer, someone who can apply US GAAP with sound business judgment, influence stakeholders, and turn complex accounting requirements into practical solutions. You’ll have significant visibility across Finance and the broader business, with the opportunity to make a meaningful impact on how we operate and grow. What You’ll Do Partner with finance leadership and business stakeholders to assess complex transactions and operationalize revenue recognition policies under ASC 606. Plan and draft technical accounting position papers, white papers, and policy memos to support new initiatives and non-routine transactions. Support accounting for the parent company, subsidiaries, and intercompany activities, ensuring accurate consolidation and statutory compliance. Strengthen SOX-related controls across revenue, close, and reporting cycles; identify gaps and collaborate with process owners for remediation. Own technical journal entries, reconciliations, and reporting deliverables during month-end and quarter-end close processe

sqlgitrest
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