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Technical Success Manager Jobs

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A
1mo ago

Principal Solutions Engineer - UK Amplitude is where product teams go when they're serious about understanding their users. We're the leading product analytics platform, and our customers range from some of the most recognised brands in the world to fast-moving scale-ups. Our new product agent Wave closes the development lifecycle by connecting data insights into code and moving companies towards self improving products! In this role, you'll be the technical quarterback for our most strategic opportunities in the UK. You'll partner with Account Executives to win complex, multi-stakeholder deals by translating product capabilities into business outcomes that matter to Product, Marketing, and Analytics leaders. You'll lead technical discovery, architect custom proof-of-concept implementations, and serve as a trusted advisor to prospects navigating their digital analytics strategy. Your technical credibility and business acumen will directly influence the annual pipeline. What you’ll do… Deal Execution (70% of time) Lead technical evaluation phases for deals ranging from 100K to 1M+ ARR Conduct deep discovery to map prospect workflows, tech stack dependencies, and decision criteria to Amplitude's differentiation Design and execute hands-on proof-of-concepts that prove value within the prospect's actual data and use cases Handle technical objections related to data architecture, privacy/compliance, and integration complexity Present to C-level executives and translate technical capabilities into ROI narratives Internal Collaboration (20% of time) Partner with Software Engineering and Product Management to communicate feature gaps and customer requirements that affect deal velocity Act as a business partner to the Account Executives, advising and providing technical partnership throughout the sales cycle. Work with Customer Success to ensure smooth handoffs and technical alignment during implementation Mentor junior Solution Engineers on technical positioning and demo be

gitgorust
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M
1mo ago

About The Sales Team MongoDB is always developing and innovating — not only in our technology, but also in our sales go-to-market strategy. Our sales leadership is committed to building the best salesforce in technology. This means, inspiring and enabling success for everyone on the team. We not only equip you to be successful and close deals, but we want your feedback and input on how we can continue to “ Think Big and Go Far .” As a crucial part of the Sales team at MongoDB, you will have access to a lucrative market and learn how to sell from some of the most successful sales leaders in the software industry. The Role As an Enterprise Account Executive, Acquisition you will play a pivotal role in driving the growth and success of MongoDB. You will be responsible for identifying and pursuing new business opportunities, cultivating relationships with key stakeholders, and ensuring the successful adoption of our solutions. We are looking to speak to candidates who are based in Mexico City for our hybrid working model. What You’ll Be Doing Prospect into CTOs, Engineering/IT leaders, and technical end usersIdentify net-new customers through outbound prospecting Manage the full sales cycle for all MongoDB Products & ServicesDevelop and execute a strategic territory plan to achieve revenue targetsBuild a sales pipeline in Salesforce and Clari while maximizing prospecting tools such as Sales Navigator, ZoomInfo, Sendoso, and OutreachCollaborate with the sales ecosystem to drive sales initiatives and partnerships What You’ll Bring To The Role 3+ years of full-cycle sales experience, with an emphasis on closing new customersDemonstrated success with cold calling and creative pipeline generation strategiesA proven track record of overachievement and hitting sales targetsAbility to articulate the business value of complex enterprise technologyFluent in English Things We Love Passionate about growing your career in the largest market in software (database)Previ

mongodbawsazure
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OpenAI
📍 United States• Full-time
1mo ago

About the Team OpenAI's Go-To-Market team helps organizations understand, adopt, and scale the use of advanced AI across their businesses. Our team brings together Sales, Solutions, Customer Success, Marketing, Partnerships, and other cross-functional leaders to support customers in deploying AI responsibly and delivering meaningful business outcomes. About the Role As an Account Director focused on Media, you will lead relationships with a select portfolio of the largest and most strategically important media, entertainment, publishing, streaming, and digital content companies. You will help these organizations apply OpenAI's technology to transform content creation, audience engagement, advertising, personalization, customer experience, employee productivity, and new AI-powered products and services. This role combines deep enterprise sales experience, executive relationship management, media industry knowledge, and technical fluency. You will work across complex, highly matrixed organizations to identify strategic opportunities, build alignment with senior decision-makers, and lead enterprise-wide adoption of OpenAI's products. You will own the full customer lifecycle, from strategic account planning and opportunity development through negotiation, deployment, consumption growth, and long-term expansion. In close partnership with Solutions, Product, Engineering, Research, and other internal teams, you will help shape OpenAI's media go-to-market strategy and establish durable relationships with some of the industry's most influential companies. In this role, you will: Manage a small portfolio of large, strategic media accounts and develop comprehensive, multiyear account plans. Build and maintain executive relationships with C-level and senior business leaders across technology, digital, editorial, content, advertising, audience development, product, data, and AI. Lead complex, enterprise-wide sales cycles involving multiple stakeholders, business units, procureme

awsgitrest
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A
1mo ago

Enterprise Account Executive You’d join a high-performing team of Account Executives and own a mixed book of spending accounts with real expansion potential alongside a host of untapped prospect accounts to hunt and win. You'll split your time between working alongside peers in the office and getting in front of customers and partners in the field. We have beautiful office space near Borough Market with a real sense of team spirit and shared goals. This is a role for someone who wants to build something, not just manage it. What you'll be doing Manage a mix of customers and prospects who are high growth enterprises (around 2k - 10k employees with a turnover of roughly 250 - 500m). Running full enterprise sales cycles with a value-first mindset — discovery, demos, and exec presentations tailored to what you heard. Evangelise and sell all components of our platform but also understand the dynamics of selling a complex platform solution. Educate customers on their AI product development maturity and journey, providing customer centric support and guidance. Building pipeline through outbound, AI-assisted tools, SDR partnership, marketing programmes, and the partner ecosystem Driving wins with net new logos that will help you grow your territory for next year and beyond. Applying MEDDPICC with real rigour — qualifying hard, building Champions, getting to Economic Buyers early, and forecasting with confidence Becoming a product evangelist across Marketing, Product, and Engineering personas — selling technical and commercial value at every level Working the full internal village: SDRs, Solutions Consultants, Partners, Customer Success, Legal — everyone aligned around customer value What we're looking for Enterprise SaaS or AI sales experience, ideally with deals $50k - $300k ARR A genuine hunter — consistent pipeline generation and a land-and-expand mindset MEDDPICC (or equivalent) applied in how you run deals, not just how you update your CRM Strong C-suite presence — abl

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Smartsheet
📍 Usa-• Full-time• Remote
1mo ago

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for a Solutions Engineer who has a passion for solving complex challenges. In this role, you will partner directly with Sales to provide technical leadership throughout the sales process, navigating intricate deal cycles, providing value-based demonstrations, and serving as a trusted advisor to prospects and clients throughout their evaluations. You will be a member of the Solutions Engineering organization that is on a mission to grow revenue and to empower anyone to drive meaningful change — for themselves, their businesses, and the world. This role is part of the Worldwide Field Operations Commercial Solutions Engineering team and can be based remotely from anywhere in the US where Smartsheet is a registered employer. You Will: Identify, build, and demonstrate Smartsheet solutions that solve specific customer problems Lead technical sales engagements, collaborate closely with sales teams to identify customer requirements, summarize challenges, design solutions, and provide technical guidance that demonstrates the value of Smartsheet's offerings Conduct discovery sessions to uncover business processes and challenges to inform the sales and solution delivery strategy Partner with Sales, Product, Customer Success, and

REMOTEawsairust
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Roblox
📍 San Mateo• Full-time• From $295.3K/yr
1mo ago

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Data Engineering team at Roblox plays a crucial role in enabling the company's success by developing and maintaining highly leveraged Core Data Sets, frameworks, and tooling to support the growing demand for analytics. As a Principal Data Engineer, you will work to define the data ontology for all of Roblox, establish best practices and standards for data operations and lifecycle management, design and build analytics tooling and frameworks, and influence event instrumentation. Additionally, this role is highly cross-functional, requiring close collaboration with Data Science, Experimentation, and Machine Learning teams to understand customer requirements and analytics applications, as well as with Data Infrastructure and Storage teams to develop integrated solutions. Join us and be a part of a dynamic team driving innovation and growth at Roblox. You Will: Partner with Data Science, Data Platform, Product, and Engineering to collect requirements to define the data ontology for all of Roblox Lead and mentor a growing team of Data Engineers to support Roblox's ever-evolving data needs Design, build, and maintain efficient and reliable batch and streaming data pipelines to mod

sqlawsazure
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A
Asana
📍 London• Full-time• £175K – £200K/yr
1mo ago

We’re looking for a hunter-minded Incubation Account Executive to help launch Command by Asana - our new product purpose-built for software development teams to stay in flow, catalog context, and de-risk releases in real time . In this ground-floor role, you will operate as an extended member of the GM’s team, building repeatable sales plays, navigating complex technical sales cycles, and bringing customer insights directly to Product, Marketing, and Pricing . You will partner closely with CTOs, VPs of Engineering, and cross-functional account teams to show how modern software teams can plan and execute with clarity, not theater . This role is based in our London office with an office-centric hybrid schedule . The standard in-office days are Monday, Tuesday, and Thursday . Most Asanas have the option to work from home on Wednesdays and Friday . If you're interviewing for this role, your recruiter will share more about the in-office requirements . What you’ll achieve Build and maintain a healthy pipeline of engineering, product, developer productivity, and technology leaders . Partner closely with Asana AEs and CSMs to identify expansion opportunities inside accounts where Asana is already used by business, product, or cross-functional teams . Become a trusted advisor to CTOs, VPs of Engineering, Heads of Product, Engineering Operations, Developer Productivity, Platform, and Technical Program Management leaders . Translate customer pain around sprint planning, backlog health, release forecasting, GitHub handoffs, AI-created work, bug routing, and status visibility into clear Command value narratives . Collaborate with Product Marketing, Product Management, Sales Engineering, and Customer Success to refine the Command sales motion, surface customer feedback, and support successful adoption . Develop and execute territory plans targeting engineering-heavy accounts with strong expansion signals . Document customer learnings, objection patterns, competitive takeaways, an

azureci/cdgit
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Mongodb
📍 Toronto• Full-time• From C$108K/yr
1mo ago

Atlas Search is a multi-cloud service that allows users to execute complex full text and vector search queries using the MongoDB Query Language . Our users are free to focus on relevance and data retrieval instead of the machinery needed to search data at scale. Our team is building the cloud-based distributed systems software responsible for the lifecycle of search indexes including: data ingestion, index building, partitioning, performance, availability, and backup management. Our product is quickly gaining traction with customers and we are making core architectural improvements that you will contribute to. This role is based in Toronto, ON hybrid. Successful candidates will have the following qualities: 2+ years of hands-on experience designing, building, testing, and maintaining industrial-strength backend software in a complex codebase Experience developing distributed systems and cloud services Experience with at least one modern statically typed programming language, and interest in working with Java Excellent verbal and written technical communication skills and enthusiasm for collaborating closely with colleagues A growth mindset and the desire to learn quickly through taking on challenges, reflecting on outcomes, and incorporating feedback A strong sense of ownership over their work, from initial design all the way through maintaining code in production You will: Contribute to the design, implementation, and support of projects that improve the scalability of Atlas Search to make using it a seamless experience for even the largest workloads Work with a collaborative team that prioritizes sound technical decision-making and building systems that our customers love and that we are proud of as engineers Have the opportunity to lead projects and own subsystems Provide input on the team’s roadmap and help determine the architecture of our system Success measures: In 3 months you’ll have a solid high-level understanding of what our team does and how we operate.

javamongodbaws
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M
Mongodb
📍 San Francisco• Full-time• From $106K/yr
1mo ago

Atlas Search is a multi-cloud service that allows users to execute complex full text and vector search queries using the MongoDB Query Language . Our users are free to focus on relevance and data retrieval instead of the machinery needed to search data at scale. Our team is building the cloud-based distributed systems software responsible for the lifecycle of search indexes including: data ingestion, index building, partitioning, performance, availability, and backup management. Our product is quickly gaining traction with customers and we are making core architectural improvements that you will contribute to. We are looking to speak to candidates who are based in San Francisco, CA for our hybrid working model. Successful candidates will have the following qualities: 2+ years of hands-on experience designing, building, testing, and maintaining industrial-strength backend software in a complex codebase Experience developing distributed systems and multithreaded applications Experience with at least one modern statically typed programming language, and interest in working with Java Excellent verbal and written technical communication skills and enthusiasm for collaborating closely with colleagues A growth mindset and the desire to learn quickly through taking on challenges, reflecting on outcomes, and incorporating feedback A strong sense of ownership over their work, from initial design all the way through maintaining code in production You will: Contribute to the design, implementation, and support of projects that improve the scalability of Atlas Search to make using it a seamless experience for even the largest workloads Work with a collaborative team that prioritizes sound technical decision-making and building systems that our customers love and that we are proud of as engineers Have the opportunity to lead projects and own subsystems Provide input on the team’s roadmap and help determine the architecture of our system Success measures: In 3 months you’ll have a

javamongodbaws
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M
1mo ago

About the role We’re looking for a hardworking, driven individual with superb energy, passion, and initiative. The Enterprise Account Executive role focuses exclusively on formulating and executing a sales strategy within an assigned territory, resulting in revenue growth and expansion. We are looking to speak to candidates who are based in Paris for our hybrid working model. About the Sales Culture MongoDB is always developing and innovating — not only in our technology, but also in our sales go-to-market strategy. Our sales leadership is committed to building the best salesforce in technology. This means, inspiring and enabling success for everyone on the team. We not only equip you to be successful and close deals, but we want your feedback and input on how we can continue to “ Think Big and Go Far .” As a crucial part of the Sales team at MongoDB, you will have access to a lucrative market and learn how to sell from some of the most successful sales leaders in the software industry. What you will be doing Proactively, identify, qualify and close a sales pipeline Strategically prospect into CTOs, Engineering/IT Leaders, & technical end users Build strong and effective relationships, resulting in growth opportunities Partner with our Solution Architects and work closely with the Professional Services team to achieve customer satisfaction Work closely with the enterprise ecosystem partner sales and channel partner to maximize deal sizes Participate in our sales enablement training, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs What you will bring to the table 6 years of field experience of quota-carrying experience in a fast-paced and competitive market Demonstrated ability to manage large accounts and run a complex sales process A proven track record of overachievement and hitting sales targets Ability to articulate the business value of complex enterprise technology Skilled

mongodbawsazure
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M
1mo ago

We like to say, “Come to MongoDB and get your Masters in Sales” where we spend 7x the industry average on rep enablement. We’re investing in ways to not only attract, hire, and develop top talent but also ensure our Account Executives are set up for long-term success on their individual career paths . Come & join our team and be at the forefront of what we believe is the perfect blend of career opportunity, innovative technology, and top-tier enablement! We are looking to speak to candidates who are based in the Bengaluru, Gurugram or Mumbai office for our hybrid working model. The Opportunity We’re looking for reps that are hungry to sell into the next up-and-coming companies in India that are disruptive within their respective industries. We have over 200M downloads and work with innovative corporate companies like Zepto, Ubuy, SonyLIV, Zomato, Canara HSBC Life and others that are leveraging our technology every single day. According to the IDC, there are over 500 million new applications being built over the next 5 years and you would be tasked with landing a high volume of those quality new logos. Primarily selling the MongoDB Atlas platform, the most advanced cloud database service on the market, you have the opportunity to directly influence MongoDB’s upward growth trajectory. Day to Day Cultivate sales through outbound prospecting and inbound leads Meeting customers in-field and closing deals Prospect into CTOs, Engineering/IT leaders, and technical end users Meet and exceed individual monthly, quarterly, and annual Quarterly targets Manage the full sales cycle for both Atlas and Professional Services Manage a sales pipeline in Salesforce and Clari while maximizing prospecting tools such as Sales Navigator, ZoomInfo, Sendoso, and Outreach Handle quote creation and order processing Collaborate with the Sales ecosystem like Marketing, Account Development, Solutions Architects, and others. What you bring to the table 5 years to 20 yea

mongodbawsazure
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Stripe
📍 Tokyo• Full-time
1mo ago

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team In this role, you'd be joining the Professional Services team. Our team's mission is to empower every Stripe user to achieve maximum value from their investment quickly and confidently. Our team helps Stripe increase the GDP of the internet by supporting the success of our large, intricate Stripe implementations. This involves guiding users through their integration process, project planning, coordinating with stakeholders, handling deliverables, meeting key timelines, and educating our users about the maximum potential they can achieve with Stripe. As an Implementation Consultant at Stripe, you are the driving force behind these strategic implementations. Your role is key in leading them through the integration process, turning them into long-term transacting Stripe users. Our team's core objective is to provide an efficient, seamless transition for our clients, assuring top-notch user satisfaction and relationship management. What you'll do As an Implementation Consultant, you'll manage the full onboarding cycle for mid-market and enterprise companies from contract signing through launch. You'll proactively develop and manage integration architecture, change management strategy, and timelines. You'll collaborate across departments, including Sales, Technical Services, Product, and Engineering, to ensure a successful transition for our clients. Responsibilities Own the full onboarding cycle for mid-market and enterprise companies from contr

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Stripe
📍 Singapore• Full-time
1mo ago

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Payments organization owns some of Stripe's most critical payment flows and a platform that processes hundreds of billions of dollars in payments a year. Our team is responsible for translating complex partner specifications related to network costs (interchange and scheme fees) into simplified logic for internal and external consumption. This also drives decisions and product recommendations to manage the underlying network costs paid by Stripe and our users. The team partners closely with the engineering, product, finance, and partnership groups to manage and understand Stripe's network costs. Our work is core to Stripe's business, as Technical Operations roles in Payments are a dynamic and key component of Stripe's success. We sit at the intersection of product and platform engineers and financial partners, connecting them to ensure that everyone thrives and nothing is lost in translation. What you'll do We're looking to add payment enthusiasts who enjoy interpreting complex cost structures and ever-changing payment network systems to optimize on behalf of Stripe and our users. You'll be instrumental in building Stripe's approach to managing our global network cost base. Responsibilities • Collaborate across the company, including engineering, accounting, financial partnerships, and product teams, to analyze billions of dollars moving through the Stripe platform • Translate network specifications into implementation instructions to cr

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OpenAI
📍 San Francisco• Full-time
1mo ago

About the Team The Early Access Program (EAP) team leads high-impact alpha programs at the intersection of customers, Product, Research, Engineering, GTM, Security, Legal, and launch teams. We partner with customers to test emerging capabilities with real-world use cases, surface actionable insights, and support launch decisions. Our team is made up of builders who learn quickly, collaborate deeply, create clarity in ambiguity, communicate openly, and iterate constantly. About the Role We’re hiring an Early Access Deployment Engineer to lead technical engagements with customers who are leveraging our frontier capabilities to solve real-world use cases. You will work at the earliest—and often messiest—stage of development, when capabilities are still unclear, tooling and processes are evolving, and the path from promising technology to a valuable real-world application has yet to be defined. You will be a hands-on builder, problem solver, and technical partner to customers and our research/product team. You’ll push beyond initial assumptions, identify high-value use cases, prototype solutions, design useful evaluations, and troubleshoot what is and is not working. Managing multiple customer engagements at once, you will help customers navigate ambiguity and difficult technical decisions while translating their experience into clear, actionable feedback for Research and Product. You will also own the end-to-end execution of early access programs—from onboarding customers, supporting live experimentation, synthesizing findings, and informing launch decisions. You’ll collaborate deeply with Research, Product, Engineering, Applied Evals, GTM, Legal, Security, Marketing, and other launch partners to create clarity, manage risk, and keep programs moving through changing conditions. Success in this role means turning frontier capabilities into real-world customer value and high-quality research signals. You will develop reusable technical approaches from early deployments,

javascripttypescriptpython
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Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta is The World’s Identity Company. We free everyone to safely use any technology anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box we’re looking for lifelong learners and people who can make us better with their unique experiences. The Technology Data and Intelligence (TDI) team at Okta is dedicated to boosting internal efficiency through the implementation of secure, scalable, and innovative systems. About the Role We are looking for a Senior Salesforce Product Analyst to join the TDI team and help scale our internal systems with a focus on security and reliability. You will leverage your deep knowledge of CPQ and Sales Cloud, covering everything from provisioning to case management, to partner with GTM teams and uncover data-driven efficiencies. In this role, your work will bridge the gap between business needs and technical solutions to drive operational success. Key Responsibilities: Requirements Gathering and Analysis: Work closely with business stakeholders to understand their requirements and challenges, translating them into detailed and actionable user stories. Conduct thorough analysis of existing proc

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