Technical Support Engineer 1 Jobs

About the job Build the debugger that helps developers unlock more from Graphcore AI processors. As a Senior Software Engineer in our Debugger team, you will help define and implement Graphcore’s next-generation debugging capability. Your work will support developers building and optimising workloads on our advanced AI processors. You will adapt and expand debugger functionality, resolving complex issues across software and hardware boundaries. The tools you build will help internal and external users understand behaviour, improve performance and move faster. You will work closely with software, firmware, hardware, partner and customer teams. This role offers rare depth across processor architecture, toolchains and real developer workflows. The team and culture Work happens close to the technology, with engineers expected to investigate deeply, speak up and take ownership. The team uses Agile ways of working to keep progress visible and decisions moving. You will collaborate across software, firmware and hardware teams to identify debug feature opportunities. Decisions are shaped by technical evidence, user needs and the judgement of engineers closest to the problem. What we’re looking for · Experience using debuggers to resolve complex program issues. · Strong low-level programming skills in C, C++ or Rust. · Strong understanding of processor architectures. · Ability to communicate clearly across software, firmware and hardware teams. · A proactive, self-driven approach to improving product quality and functionality. · Familiarity with compiler toolchains, debugging protocols, Python, IDE development or PyTorch. While we have outlined a set of requirements, we value transferable skills and diverse experiences. We also welcome engineers returning to the profession after a career break, including through returnship routes. Benefits · Flexible working: Balance your work and personal life with greater flexibility · Generous leave: Take time to rest, recharge and enjoy

Opportunity Overview: We are seeking a Lead Software Engineer to join our Integrations team. In this role, you will be designing, developing, and scaling highly available healthcare integration systems supporting prior authorization workflows across providers, payers, and delegated entities. You'll direct a fast-paced, autonomous,agile team of software engineers in the design, development, and operational support of a growing enterprise integration platform. This is an opportunity to drive technical excellence at the intersection of healthcare interoperability and modern distributed systems. What you’ll do: Technical Leadership: Provide technical leadership across architecture, system design, platform scalability, reliability, and operational excellence. Platform Engineering: Design and build scalable, resilient, and high-performing systems that support critical business workflows and enterprise integrations. Integration Solutions: Lead the development and maintenance of secure integrations with internal and external platforms, partners, and third-party systems. Cloud & Automation: Drive cloud infrastructure, deployment automation, and software delivery practices that enable reliable and efficient releases. Distributed Systems: Design and support event-driven and distributed architectures that enable scalable and fault-tolerant processing. Operational Excellence: Establish monitoring, observability, and incident response practices to ensure system reliability, performance, and availability. Quality Engineering: Champion automated testing, quality assurance, and engineering best practices throughout the software development lifecycle. Production Support: Lead the resolution of complex production issues and drive continuous improvement in platform stability and operational efficiency. Cross-Functional Collaboration: Partner with product, operations, data, security, and business stakeholders to deliver solutions aligned with organizational goals. Agile Delive

Opportunity Overview: We are seeking a Senior Data Engineer to contribute to the design and delivery of our cloud-native healthcare data platform. You will implement scalable data solutions built on AWS, Apache Iceberg, Lake Formation, Glue Catalog, Athena, dbt, and modern orchestration frameworks. This role combines strong hands-on engineering with collaboration across platform, analytics, and business teams. What You'll Do Data Engineering Delivery Deliver complex data engineering projects in collaboration with cross-functional teams Drive technical execution from design through production deployment Implement scalable data patterns and reusable frameworks Design and implement batch and near-real-time pipelines Build reusable ingestion, transformation, validation, and publishing frameworks Support modernization of legacy workloads Contribute to Apache Iceberg implementation and optimization Apply standards for schema evolution, partitioning, compaction, and metadata management Ensure efficient storage and query performance Implement data quality frameworks and validation layers Support observability and monitoring practices Contribute to operational excellence and reliability improvements Participate in architecture and design discussions Conduct and participate in code reviews Mentor junior engineers and share best practices ISMS roles and responsibilities Good knowledge of Information security Oversee specific business processes within the ISMS. Responsible to manage the ISMS documentation, conduct risk assessments, and implement risk treatment plans. Risk Owners are responsible for identifying, assessing, and managing risks within their areas of responsibility. They are also responsible for implementing risk treatment plans. Conduct the BCP and other test related to information security continuity along with CISO Responsible for monitoring and reporting on the performance of the ISMS. Responsible for implementation of security policies and procedures and report

About the Team The Developer Experience team at OpenAI has a singular focus: empowering developers globally. Our mission is to provide every developer and startup on the planet with the most delightful and seamless experience to integrate AI into their applications and products. We ensure developers have the tools, resources, and support they need to unlock AI’s full potential. We create inspiring demos, developer tools, sample applications, and technical content that show developers how to build with Codex and frontier models like GPT-6 Astra, GPT-Live, and GPT-Image-2.5 to create powerful agents and AI-native applications. We collaborate closely with product, engineering, research, and GTM teams to ensure the developer journey, from onboarding with Codex to first API call to production deployment, is seamless, effective, and delightful. About the Role As a Developer Experience Engineer, Cyber, you will create technical content, developer tools, and sample applications that help developers and security teams secure the software they build and depend on. You will turn OpenAI’s cybersecurity capabilities, including Codex Security, into clear, runnable examples and useful learning experiences. You will work directly with developers, security practitioners, and technical founders to understand their needs and show how AI can improve secure development and defensive security workflows. We’re looking for a hands-on engineer who combines strong software skills, creativity, developer empathy, and curiosity about cybersecurity, and who can own projects from the first prototype through release and ongoing improvement. In this role, you will: Build demos, sample applications, and developer tools that demonstrate practical ways to use Codex, OpenAI’s APIs, and Cyber products for secure software development and defensive workflows. Create tutorials, blog posts, videos, and code samples that help developers understand security findings, validate and prioritize vulnerabilities, r

About the Team The mission of the Applied AI Engineering team is to enable the secure and impactful implementation of GenAI solutions. We serve as technical thought partners and trusted advisors to our clients, ideating high-value use cases and providing the hands-on guidance necessary to drive projects into production. In this role within the Government team, you will empower agencies to evolve their operations through automated content synthesis, advanced search capabilities, and bespoke applications leveraging our latest foundational technologies and models. About the Role We are looking for a driven solutions leader with a product mindset to partner with our public sector customers and ensure they achieve tangible value with GenAI. You will pair with government agencies (federal, state, and local), policymakers, and other public institutions to establish a GenAI strategy and identify the highest value applications. You’ll then partner with their technical teams, subject matter experts, systems integrators, and implementation partners to move from prototype through production. You’ll take a holistic view of their needs and design an architecture using the OpenAI API and other services to maximize customer value. You will collaborate closely with Sales, Solutions Engineering, Global Affairs, Applied Research, and Product teams. This role is based in Washington, DC. We offer relocation support to new employees. In this role, you will: Deeply embed with our most sophisticated public sector customers as the technical lead, serving as their technical thought partner to ideate and build novel applications on our API and other OpenAI foundational technologies like Codex. Work with senior customer stakeholders to identify the best applications of GenAI in their industry and to build/qualify a comprehensive backlog to support their AI roadmap. Intervene directly to accelerate customer time to value through building hands-on prototypes and/or by delivering impactful strate

About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Ads Solutions team partners closely with advertisers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity. About the Role We’re looking for an Ads Solutions Engineer to partner with advertisers and agencies throughout the pre-sales and growth lifecycle, helping them successfully evaluate, launch, and scale on OpenAI’s advertising platform. You will serve as the technical expert in the sales process, translating advertiser objectives into scalable technical solutions across measurement, integrations, data activation, and campaign execution. This role sits at the intersection of sales, product, and engineering. You’ll work closely with Client Partners, Customer Success Managers, Product, Engineering, Policy, and Operations teams to remove technical blockers, accelerate revenue growth, and shape the future of OpenAI’s ads platform. In this role, you will: Partner with Client Partners during the sales cycle to provide technical expertise that unlocks new business and accelerates deal closure. Lead technical discovery with advertisers and agencies to understand data flows, martech stack, measurement requirements, and activation goals. Design and recommend implementation approaches for pixels, APIs, server-to-server integrations, identity solutions, offline conversions, and measurement frameworks. Guide advertisers through onboarding and launch readiness, ensuring successful setup of tracking, attribution, audience signals, and reporting. Troubleshoot technical issues related to implementation, signal quality, delivery, and measurement performance. Build compelling demos, proofs of concept, and technical narratives that demonstrate

About the team OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We embed deeply with users to solve high-leverage problems. We move quickly from prototype to deployment and surface patterns that shape the platform. We operate at the intersection of customer delivery and core development. We work closely with Product, Research, and Go-To-Market (GTM). About the role We are hiring a Forward Deployed Engineer (FDE) to build and deploy AI systems for legal work. You will embed deeply with customers—often working closely with senior legal practitioners—to identify the right first use case, rapidly prototype a solution, and prove measurable value. Early engagements may focus on creating a “hero” workflow that shows how OpenAI’s models can support legal analysis, drafting, research, or real-time work with complex case records. You will own the technical work from discovery and proof of concept through production adoption, while translating customer workflows and constraints into clear product feedback. As the motion matures, you will turn successful deployments into repeatable patterns that can scale across larger accounts and the broader legal market. This role is based in San Francisco or New York City. We use a hybrid work model of three days in the office per week and offer relocation assistance. Travel up to 50% may be required. In this role, you will Embed with law firms and legal teams to understand their workflows, identify high-value opportunities, and select the right initial use cases to prove value. Build full-stack systems that deliver customer value and sharpen how we learn Embed closely with customer teams, understand their needs, and guide adoption of what you build Make trade-offs between scope, speed, and quality; adjust plans to protect delivery Contribute directly in the code when progress or clarity depends on it Codify working patterns into tools, playbooks, or building blocks t

About the team OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We embed deeply with users to solve high-leverage problems. We move quickly from prototype to deployment and surface patterns that shape the platform. We operate at the intersection of customer delivery and core development. We work closely with Product, Research, and Go-To-Market (GTM). About the role We are hiring a Forward Deployed Engineer (FDE) to build and deploy AI systems for legal work. You will embed deeply with customers—often working closely with senior legal practitioners—to identify the right first use case, rapidly prototype a solution, and prove measurable value. Early engagements may focus on creating a “hero” workflow that shows how OpenAI’s models can support legal analysis, drafting, research, or real-time work with complex case records. You will own the technical work from discovery and proof of concept through production adoption, while translating customer workflows and constraints into clear product feedback. As the motion matures, you will turn successful deployments into repeatable patterns that can scale across larger accounts and the broader legal market. This role is based in San Francisco or New York City. We use a hybrid work model of three days in the office per week and offer relocation assistance. Travel up to 50% may be required. In this role, you will Embed with law firms and legal teams to understand their workflows, identify high-value opportunities, and select the right initial use cases to prove value. Build full-stack systems that deliver customer value and sharpen how we learn Embed closely with customer teams, understand their needs, and guide adoption of what you build Make trade-offs between scope, speed, and quality; adjust plans to protect delivery Contribute directly in the code when progress or clarity depends on it Codify working patterns into tools, playbooks, or building blocks t

About the Team OpenAI's People team helps hire, develop, and support the people building safe and beneficial AGI. Within that team, People Systems builds the technical foundation that enables our HR, recruiting, payroll, benefits, and performance operations to scale with quality, speed, and rigor. We work at the intersection of HR systems, software engineering, and internal tooling. Our goal is not just to keep core systems running, but to build durable technical leverage for the company. About the Role We're hiring a Workday Engineer to help design, build, and operate the systems that power critical people workflows at OpenAI. This is a highly technical role for someone who combines strong Workday expertise with real engineering fluency. You'll build reliable integrations, improve system architecture, automate complex workflows, and help connect Workday to internal tools, external platforms, and emerging AI-driven systems. You should be comfortable going beyond configuration work. We're looking for someone who can reason through ambiguous systems problems, write and debug technical solutions, work effectively in Git-based environments, and use modern developer workflows, including CLI-driven tooling, to build and operate with speed and discipline. You'll partner closely with cross-functional teams across People, Finance, Security, and Engineering, including our People Innovations team, to build systems that are secure, scalable, and practical. Some work will involve improving mature production infrastructure; some will involve building entirely new workflows and capabilities from scratch. In this role, you will Design, build, and maintain Workday integrations, applications, and workflow automations across domains such as payroll, benefits, recruiting, performance, and case management Improve the reliability, quality, and scalability of People systems through strong engineering, testing, and operational practices Build technical solutions that connect Workday with i

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Software Engineer Overview MasterCard is seeking talented individuals to join our Emerging Payments Technology team in Pune, India. MasterCard is researching and developing the next generation of products and services to enable consumers to securely, efficiently, and intelligently conduct transactions regardless of channel. Whether through traditional retail, mobile, or e-commerce, MasterCard innovation is leading the digital convergence of traditional and emerging payments technologies across a wide variety of new devices and services. Join our team and help shape the future of connected commerce! Role The Consultant, Software Engineering is a hands-on developer specializing in Java development with a particular focus producing software development kits (SDKs) and API services in support of MasterPass, our digital wallet solution. As a Consultant on the Digital Payments Technology team, you will be responsible for helping design and implement SDKs and API services across multiple products and services. You’ll work closely with other team technical leads and with our Product Management team, and other stakeholders. Working within an agile development methodology, you will collaborate with and mentor other engineers and with other technical delivery teams, implement solid, robust solutions f

Our Purpose Mastercard powers economies and empowers people in 200&#43; countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Software Engineer Overview Join a team responsible for building the authentication and security solutions that help protect digital interactions across Mastercard's Identity Solutions platform. As a Senior Software Engineer, you will design, develop, and support secure, scalable, and high-performing applications that enable trusted identity verification, authentication, and fraud prevention capabilities. In this role, you will take ownership of complex technical challenges, contribute to software design and architecture decisions, and partner closely with product, security, and platform teams to deliver reliable, production-ready solutions. You'll play a key role in advancing engineering excellence through secure development practices, system reliability, automation, and continuous improvement while mentoring other engineers and influencing technical direction across the team. Role •Design, build, test, deploy, and maintain scalable, cloud-native applications and microservices •Develop REST APIs using Java and Spring Boot, focusing on performance, scalability, and reliability •Translate requirements into well-structured designs and architecture, ensuring maintainability and security •Lead and contribute to system design discussions, aligning with architectural standards and best practices<

Our Purpose Mastercard powers economies and empowers people in 200&#43; countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Software Engineer Overview Join a team focused on transforming how Mastercard's payment systems are built, scaled, and operated. As a Senior Software Engineer, you will lead the design and development of cloud-ready applications, microservices, and distributed systems that support large-scale payment processing platforms while helping advance modernization, automation, and engineering excellence across the organization. In this role, you will contribute to software architecture decisions, drive technical design discussions, and partner with engineers to deliver scalable, resilient, and maintainable software solutions. You'll have the opportunity to solve complex technical challenges, mentor other engineers, and influence how software is designed, developed, tested, and supported across critical technology platforms. What You Will Do •Design software solutions and contribute to software architecture decisions that support scalability, maintainability, and operational excellence. •Translate complex product requirements into technical designs and implementation plans. •Lead development of modular, extensible, high-performance applications. •Design and implement comprehensive unit, functional, and integration testing strategies. •Analyze, optimize, and improve application performance, scal

Job Title Field Service Engineer - Medical Imaging (Metro NYC / Tri-State Area) Job Description Field Service Engineer - Medical Imaging (Metro NYC / Tri-State Area) You will be responsible for customer relationship management through the effective use of technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites nationally. The ideal candidate will be able to travel nationally but will be located in the greater New York City area. We expect this FSE to live within a 45-minute commute to Manhattan, with travel to other sites as required. Your role: Deliver exceptional customer service by setting clear expectations, meeting commitments and arrival times, and resolving customer issues efficiently. Build strong customer relationships by understanding their business environment while contributing to service revenue growth. Collaborate as an active member of the regional team to improve processes, identify training gaps, and share best practices. Continuously expand capabilities by learning new tools and becoming qualified across multiple modalities as needed. Complete all required administrative and compliance tasks in accordance with company, state, and federal regulations. This includes accurate documentation for timesheets, service work orders, expense reports, PMs, FCOs, installations, and adherence to quality and safety standards. Diagnose and resolve electronic, mechanical, and network-related system issues using established tools, resources, and escalation processes. Perform preventative maintenance, field changes, installations, and corrective service within required timeframes. Travel extensively (approximately 90%) with the ultimate focus being in the assigned territory to support customer sites, but will require overnight stays and air travel nationwide

We're looking for a Principal Software Engineer to join our CSP Engagements team as the technical focal point for rack-scale system SW/FW, working with CSP engineering teams to ensure they can deploy, monitor, and operate these systems reliably at fleet scale. In this role, you will collaborate with NVIDIA's cross-functional rack-scale system SW/FW engineering teams with dedicated CSP-facing technical leadership. Your focus is on the system-level software that manages, monitors, and recovers the rack as a whole — fabric management, GPU/NVSwitch error handling and recovery, health telemetry APIs, firmware update orchestration, and SW-driven serviceability. You will drive work streams with CSP engineering teams to build shared understanding of the architecture, incorporate their operational feedback, and ensure integration readiness. What you'll be doing: Drive rack-scale SW/FW architecture alignment across CSP engagements — including fabric management software, link health monitoring, GPU/NVSwitch error handling, SW/FW serviceability features (e.g., hot-plug support, component isolation, firmware-driven recovery), and multi-component firmware orchestration Drive technical work streams with CSP engineering teams on rack-scale system software — ensuring they deeply understand fabric management, NVSwitch behavior, error handling and recovery policies, health telemetry APIs, and SW/FW-controlled recovery operation Capture and synthesize CSP engineering feedback on rack-scale system software — health monitoring APIs, SW-driven serviceability workflows, firmware update orchestration, and error recovery behavior — champion that feedback into NVIDIA's architecture decisions Collaborate with multi-functional teams to ensure customer operational requirements are reflected in system software and firmware development Identify cross-CSP patterns in rack-scale SW/FW iss

NVIDIA is hiring an NCX Senior Engineer who is passionate about NVIDIA Cloud Partner (NCP) infrastructure operations to join our DSX team. This role involves working closely with strategic NVIDIA Cloud Partners to build and improve the operational capabilities essential for running large-scale NVIDIA accelerated infrastructure reliably in production. Your role involves guiding partners beyond the initial cluster deployment and validation phase into advanced Day 2 operations. These operations cover ongoing infrastructure health, observability, lifecycle management, quick remediation, performance validation, and operational readiness. You will engage directly with partner engineering and operations teams to develop consistent approaches that support NVIDIA workloads and the broader external customer environments of the partners. This is a highly technical, hands-on role at the intersection of NVIDIA accelerated computing, cloud infrastructure, distributed systems, and production operations. What you'll be doing: Lead NCP Day 2 operational readiness efforts. Collaborate directly with NVIDIA Cloud Partners to set up the systems, procedures, automation, and operational methods necessary to consistently manage NVIDIA accelerated infrastructure following initial deployment and activation. Build continuous infrastructure validation. Develop and implement methods to continuously validate GPU, CPU, storage, and network health. Do this across large-scale AI clusters to identify degraded infrastructure before it impacts critical training or inference workloads. Establish observability and operational telemetry. Help NCPs implement comprehensive telemetry, monitoring, alerting, dashboards, and operational signals across compute, GPU, InfiniBand/RoCE networking, storage, Kubernetes, and AI workloads. Devel