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Technical Support Engineer 2 Jobs

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F
Fin
📍 England• Full-time
1mo ago

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? At Fin, you will be a product engineer - someone who solves real customer problems through a smart and efficient application of your technical knowledge and your tools. You’ll be part of one of our multidisciplinary product teams, where you will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts. We’re facing many exciting scaling challenges and we’re building a robust platform where your expertise can be applied to areas such as building a beautiful messenger composer, rule matching, deliverability, security, app availability and machine learning, to name a few. What will I be doing? As an experienced engineer you will: Develop technical plans and contribute to our technical architecture as we scale our products to serve tens of millions of people every day. Write Ruby code, which knits together a lot of AWS, infrastructure, platform and SaaS technologies that form the core of Fin's backend

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Peloton
📍 Taichung City• Full-time
1mo ago

ABOUT THE ROLE We are seeking a detail-focused engineer to take the lead in ensuring technical documentation is clear, consistent, and accurate. This includes both creating and managing engineering documents. This role collaborates closely with the Mechanical Engineering, Industrial Design, Program Management and Quality Engineering teams to ensure appropriate product definition and design controls through 2D drawings and 3D CAD support for all phases of the product development lifecycle. YOUR DAILY IMPACT AT PELOTON Create technical 2D product drawings for all components and assemblies Provide CAD support to the Industrial Design and Mechanical Engineering teams Establish best practices for 3D and 2D CAD creation Create and manage Bills of Material (BOMs) in Windchill PLM Work with Hardware Engineering team to define engineering tolerances on drawings Coordinate cross departmental drawing and process reviews Review engineering drawings to ensure documentation consistency Stay current with the latest SolidWorks features and updates Support Solidworks deployment throughout company, including installation, upgrades Interface with Windchill PLM team to ensure seamless integration with Solidworks YOU BRING TO PELOTON 4+ years mechanical design experience and/or 6+ years of drafting experience BS in Mechanical Engineering, or equivalent Strong experience with consumer product design Proficiency in 3D modeling software (Solidworks preferred) Detailed-focused in drafting and reviewing drawings Knowledge of product life cycle management Spoken and written English Knowledge of ASME Y14.5 or ISO 8015, 1101 and 2768 drawing standards Proficiency in reading and applying GD&T BONUS Experience with Windchill as a PLM system Advanced 3D surfacing skills Experience working with contract manufacturers #LI-SD1 #LI-Onsite ABOUT PELOTON: Peloton (NASDAQ: PTON) provides Members with expert instruction, and world class cont

redisawsrest
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Trustpilot
📍 New York• Full-time• $1.2M – $1.3M/yr
1mo ago

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As a Senior Solutions Engineer, you are the technical and consultative partner to the New Business and Account Management teams — enabling customers to understand and realize the value of Trustpilot’s platform during the sales process. You are responsible for translating customer needs into tailored solutions, designing integration approaches, and delivering technical credibility that drives confidence and conversion. Your work bridges technology and business outcomes, ensuring every deal is both commercially and technically sound. This is a high-impact, customer-facing role that combines technical expertise with commercial influence. Success is measured by deal conversion rates, technical win rates, and the quality of handover to implementation. What you’ll be doing: Technical Discovery: Partner with Account Executives to uncover customer needs, system environments, and integration requirements. Solution Design: Develop clear, scalable solutions that meet business objectives and align with technical feasibility. Product Demonstrations: Deliver tailored demos and presentations that articulate Trustpilot’s value, flexibility, and ROI. Proof-of-Concepts: Support pilot programs to validate functionality, integration, and impact prior to contract signature. Technical Enablement: Act as a trusted advisor throughout the sales cycle — answering technical questions and resolving blockers. Cross-Functional Collaboration: Work closely with Product, Engineering, and Implementation teams to ensure solution integrity and smooth handover. Documentation & Knowledge Transfer: Maintain accurate documentation for proposed solutions and integration re

aigorust
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T
Trustpilot
📍 Denver• Full-time• $1.1M – $1.3M/yr
1mo ago

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As a Senior Solutions Engineer, you are the technical and consultative partner to the New Business and Account Management teams — enabling customers to understand and realize the value of Trustpilot’s platform during the sales process. You are responsible for translating customer needs into tailored solutions, designing integration approaches, and delivering technical credibility that drives confidence and conversion. Your work bridges technology and business outcomes, ensuring every deal is both commercially and technically sound. This is a high-impact, customer-facing role that combines technical expertise with commercial influence. Success is measured by deal conversion rates, technical win rates, and the quality of handover to implementation. What you’ll be doing: Technical Discovery: Partner with Account Executives to uncover customer needs, system environments, and integration requirements. Solution Design: Develop clear, scalable solutions that meet business objectives and align with technical feasibility. Product Demonstrations: Deliver tailored demos and presentations that articulate Trustpilot’s value, flexibility, and ROI. Proof-of-Concepts: Support pilot programs to validate functionality, integration, and impact prior to contract signature. Technical Enablement: Act as a trusted advisor throughout the sales cycle — answering technical questions and resolving blockers. Cross-Functional Collaboration: Work closely with Product, Engineering, and Implementation teams to ensure solution integrity and smooth handover. Documentation & Knowledge Transfer: Maintain accurate documentation for proposed solutions and integration re

aigorust
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O
OpenAI
📍 San Francisco• Full-time
1mo ago

About the Team The Developer Experience team at OpenAI has a singular focus: empowering developers globally. Our mission is to provide every developer and startup on the planet with the most delightful and seamless experience to integrate AI into their applications and products. We ensure developers have the tools, resources, and support they need to unlock AI’s full potential. We create inspiring demos, developer tools, sample applications, and technical content that show developers how to build with Codex and frontier models like GPT-5.6, GPT-Live, and GPT-Image-2 to create powerful agents and AI-native applications. We collaborate closely with product, engineering, research, and GTM teams to ensure the developer journey, from onboarding with Codex to first API call to production deployment, is seamless, effective, and delightful. About the Role As a Developer Experience Engineer, you will create compelling technical content, developer tools, and sample applications designed to inspire developers and enable them to succeed with Codex and OpenAI’s APIs and products for developers. You will engage with developers and technical founders, demonstrating best practices and building innovative applications powered by frontier models, multimodal capabilities, and tools like Codex. We’re looking for people who combine strong technical skills, creativity, and a passion for engaging with and empowering developers. In this role, you will: Develop demos and sample applications that showcase best practices for building with Codex, frontier models, multimodal capabilities, and agents. Create high-quality technical content—including tutorials, blog posts, videos, and code samples—to educate and inspire the developer community about our models, APIs, and Codex. Actively engage with and foster a vibrant local and global developer ecosystem around OpenAI’s platform and products. Represent OpenAI at developer events and online, serving as a knowledgeable and approachable advocate for

awsrestai
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O
1mo ago

About the Team The Developer Experience team at OpenAI has a singular focus: empowering developers globally. Our mission is to provide every developer and startup on the planet with the most delightful and seamless experience to integrate AI into their applications and products. We ensure developers have the tools, resources, and support they need to unlock AI’s full potential. We create inspiring demos, developer tools, sample applications, and technical content that show developers how to build with Codex and frontier models like GPT-5.6, GPT-Live, and GPT-Image-2 to create powerful agents and AI-native applications. We collaborate closely with product, engineering, research, and GTM teams to ensure the developer journey, from onboarding with Codex to first API call to production deployment, is seamless, effective, and delightful. About the Role As a Developer Experience Engineer, you will create compelling technical content, developer tools, and sample applications designed to inspire developers and enable them to succeed with Codex and OpenAI’s APIs and products for developers. You will engage with developers and technical founders, demonstrating best practices and building innovative applications powered by frontier models, multimodal capabilities, and tools like Codex. We’re looking for people who combine strong technical skills, creativity, and a passion for engaging with and empowering developers. In this role, you will: Develop demos and sample applications that showcase best practices for building with Codex, frontier models, multimodal capabilities, and agents. Create high-quality technical content, including tutorials, blog posts, videos, and code samples, to educate and inspire the developer community about our models, APIs, and Codex. Actively engage with and foster a vibrant Korea and global developer ecosystem around OpenAI's platform and products. Represent OpenAI at developer events and online, serving as a knowledgeable and approachable advocate f

awsrestai
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O
8 days ago

Strength in Trust OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge We're looking for a Solutions Engineer (SE) to join our Solutions Engineering team. In this role, you'll partner closely with Sales to help prospective customers understand how OneTrust can address complex privacy, security, governance, and compliance challenges. As a trusted technical advisor, you'll guide customers through discovery, product demonstrations, technical evaluations, proof-of-concepts, and integration discussions. You'll help organizations evaluate how OneTrust solutions fit within their existing technology ecosystem while collaborating with Product, Engineering, and Customer Success teams to drive successful outcomes throughout the sales process. Your Mission Serve as a technical resource throughout the sales cycle, partnering with Account Executives to support new business opportunities. Deliver compelling product demonstrations and technical presentations tailored to customer requirements and business objectives. Conduct technical discovery sessions to understand customer environments, workflows, and integration needs. Support proof-of-concept evaluations and demonstrate how OneTrust sol

javascriptairecruitment
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L
10 days ago

Ignite your curiosity. Solve the unsolvable. At Leidos, we do more than write code—we decode the unknown. Our San Diego-based research and engineering team takes on some of the nation’s toughest defense challenges using advanced signal processing, ocean remote sensing, and high-performance computing. We’re seeking a Software Engineer / Computer Scientist who enjoys solving complex problems and pushing the limits of performance. In this role, you’ll work alongside a multidisciplinary team of scientists and engineers with expertise in hydrodynamics, physics, acoustics, and signal processing to build impactful software that turns massive, complex data sets into meaningful insight. If you are motivated by innovation, energized by collaboration, and excited to see your work support real-world missions, this could be the right opportunity for you. What You’ll Do Collaborate with scientists and engineers to design, develop, and optimize advanced algorithms for next-generation radar, optical, and infrared sensor systems. Build scalable, high-performance backend systems for scientific computing in distributed environments. Integrate, refactor, and improve scientific codebases to increase efficiency and scalability. Translate and optimize existing code for GPU/CUDA acceleration and parallel or distributed execution. Test, document, maintain, and enhance complex software in Linux/Unix environments. Contribute in a collaborative environment that values technical excellence, creativity, and continuous growth. Required Qualifications Bachelor’s degree in Computer Science, Applied Mathematics, Physics, or a related field with 4+ years of backend software development experience, or a Master’s degree with 2+ years of experience. Equivalent experience may be considered in place of a degree. U.S. citizenship and the ability to obtain a Top Secret clearance; active Top Secret clea

gitlinuxai
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W-
15 days ago

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Who We Are Global Marts builds the technology behind DoorDash's own grocery and retail operations across DashMart, Wolt Market, and Deliveroo Hop. Our systems decide what products our stores stock, how much inventory to purchase, which vendors to source from, how warehouses execute orders, and what prices customers see. We build everything from forecasting and replenishment systems to vendor management, warehouse execution, labor scheduling, space optimization, and pricing. Our in-house forecasting platform has replaced third-party solutions and now powers production globally. This isn't a traditional CRUD backend environment. Much of our work involves designing new systems that solve complex operational problems at global scale. What You'll Do As a Senior Backend Engineer, you'll work primarily with Go or Kotlin and take end-to-end ownership of production systems and complex technical initiatives. You'll: Design, build, and operate backend systems that support inventory, purchasing, warehouse operations, pricing, and fulfillment. Own technical solutions from problem definition and design through implementation, deployment, monitoring, and production operation. Work on data-heavy systems where software engineering meets forecasting, optimization, and

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S
SingleStore-LinkedIn
📍 San Francisco• Full-time• $960K – $1.4M/yr
15 days ago

Position Overview As SingleStore’s IT Operations Engineer, you will help shape the IT toolset used by our end users. This is an active, hands-on position responsible for the planning, design, development, and Tier 1 support of several key technical areas at the SingleStore IT team, including end-user support, client engineering, executive support, and infrastructure application support. This is an incredible opportunity for someone to build upon their technical strengths and be a part of IT at SingleStore team . Roles and Responsibilities: Administering a wide variety of SaaS applications. Some main applications that need to be supported are OKTA (+ Workflows), Google Workspace, Slack, and Atlassian tools (JIRA + Confluence), MDM administration. Keep up to date with new features and new releases in these applications to identify opportunities for better automation or features that could be useful for our environment. Seize opportunities across the IT Operations team to eliminate manual work through tooling, integrations, and automation of IT workflows. Respond to tickets and execute new hire onboarding and user separation processes. Support members of the team with troubleshooting and resolution of complex issues. Design, architect, implement and maintain systems and solutions for various IT-related topics, including but not limited to staff computer hardware, operating systems, software applications, networking, videoconferencing, and printers. Partner and collaborate with all business units to help them evaluate hardware and software solutions. Able to communicate effectively and concisely with the entire company. Analyze existing processes, suggest and make improvements, and implement business processes where none exists. A desire to learn and expand your horizons; take on new challenges as the business scales Required Skills and Experience: Minimum 2 years of relevant experience Prior experience in implementing and administering Google Workspac

pythonsqlaws
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Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE We are looking for a highly skilled Senior Frontend Engineer to join the Portworx UI team, responsible for building intuitive, scalable user experiences for our Kubernetes-based platform. You will build production-quality web applications using React, collaborate closely with UX, Product, backend teams, and engineering leadership, and help shape frontend architecture and engineering practices. This role requires strong ownership, sound technical judgment, and the ability to solve complex problems independently while helping other engineers grow. WHAT YOU'LL DO We are primarily an in-office environment and therefore, you will be expected to work from the {{OFFICE_LOCATION}} office in compliance with Everpure's policies, unless you are on PTO, or work travel, or other approved leave. Design, develop, and maintain scalable, high-performance single-page applications using React and TypeScript. Own features end to end—from requirements and design through implementation, testing, release, and production support. Create reusable, accessible, responsive UI components using modern HTML, CSS, React patterns, and design systems. Collaborate with UX, Product Management, and backend teams to turn customer and product needs into polished, production-ready features. Contribute to frontend architecture, API integration, performance, maintainability, and engineering best practices. Write and maintain unit, integration, and end-to-

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H
HALA
📍 Riyadh• Full-time
16 days ago

Who Are We HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools. HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations. Founded in 2017, HALA is currently licensed by the Saudi Arabian Central Bank. Job Summary The Software/AI Engineer , Compliance Technology is responsible for designing, developing, and maintaining technology, automation, and AI-enabled solutions that enhance the effectiveness, efficiency, and governance of Compliance operations. The role translates regulatory and business requirements into scalable technical solutions and supports areas including AML, KYC, fraud prevention, regulatory reporting, risk, and governance. The position also contributes to the responsible adoption of AI through appropriate governance, risk assessment, monitoring, and human oversight. Responsibilities Design and develop technology solutions that automate and enhance Compliance processes. Build AI-powered tools to improve compliance monitoring, investigations, and regulatory reporting. Develop and maintain integrations, APIs, and internal applications supporting Compliance systems. Identify automation opportunities and translate compliance requirements into technical solutions. Implement AI, workflow automation, and RegTech solutions to improve operational efficiency. Develop dashboards and analytics that support compliance decision-making and regulatory reporting. Ensure solutions comply with cybersecurity, data privacy, and regulatory requirements. Collaborate with Compliance, Technology, Risk, and Information Security teams on system enhancements. Maintain an

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Brex
📍 San Francisco• Full-time• $152K – $240K/yr
16 days ago

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Engineering at Brex Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders. What you’ll do We're building AI agents to automate and augment internal functions at Brex, and we're looking for a hands-on builder to help us do it. You'll embed with teams across the company to understand how they actually work, then design, build, and ship agents that deliver real outcomes. You'll work on top of existing models and frameworks, wiring together tools, MCPs, and internal systems into agentic workflows. This is a technical role where you'll spend most of your time building, shipping, and iterating alongside the p

sqlairust
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B
Brex
📍 Vancouver• Full-time• From C$192K/yr
16 days ago

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Engineering at Brex Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders. What you’ll do As a Security Operations Engineer at Brex, you will focus on preventing, detecting and responding to security threats across Brex's corporate and cloud environments. You will use existing systems and develop tools to improve our security capabilities. Our team is responsible for functions across corporate security, detection & response and infrastructure security domains; and we perform systems engineering and automation to support those functions. Security Operations is part of our wider Trust & IT o

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B
Brex
📍 New York• Full-time• $152K – $240K/yr
16 days ago

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Engineering at Brex Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders. What you’ll do We're building AI agents to automate and augment internal functions at Brex, and we're looking for a hands-on builder to help us do it. You'll embed with teams across the company to understand how they actually work, then design, build, and ship agents that deliver real outcomes. You'll work on top of existing models and frameworks, wiring together tools, MCPs, and internal systems into agentic workflows. This is a technical role where you'll spend most of your time building, shipping, and iterating alongside the p

sqlairust
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