Technical Support Engineer 3 in San Mateo

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Be a part of Roblox Corporation as a Senior Security Software Engineer in Vulnerability Management. Join our dedicated team to ensure the security of our platform. You will work on scaling vulnerability management tools across the company, providing millions of users with a flawless and secure experience. This role offers an outstanding opportunity to contribute to global projects. You Will: Develop and maintain internal software products and capabilities to drive awareness and resolution of vulnerabilities at scale within Roblox. Collaborate with cross-functional teams to identify, prioritize, and mitigate security vulnerabilities through tools and services. Design and build automated systems to highlight security issues to owners and make vulnerability remediation a first-class user experience. Develop tools and features that help make vulnerability remediation understandable and easy across Roblox’s entire tech stack and organization. Mentor and guide junior engineers in developing secure software and products, incorporating vulnerability management methodologies. You Have: Proven experience in software engineering, ideally with a focus on security. Proficiency in programming langu

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As an Economy Fraud engineer, you defend Roblox from all types of fraud, including theft, scams, money laundering, and payment fraud. Roblox is a high-growth, unique product environment. You will be developing anti-fraud and abuse solutions for web, mobile, and 3D environments. This high impact work and your innovation is critical for the well-being of our community and to the future of our company. We aim for our users to have peace of mind that their communities and transactions are protected. Our defenses also protect our company’s rapid expansion and safeguard billions in revenue. Roblox’s virtual marketplace handles over 4 million transactions a day, and enables our top developers to make millions of dollars a year. Our team’s challenges are not just regular day-to-day technical challenges. Fraud and abuse approaches need to shift over time, depending on the current behaviors of fraudsters. As an Economy Fraud engineer, you will be in a data-driven environment developing both classical and novel approaches to detect and prevent this bad behavior. You Have: 4+ years of professional experience working with scalable, distributed systems Strong experience in large-scale, data-driven

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Senior Software Engineer on our Release Engineering team, you will build the systems that hundreds of engineers across Roblox use every day to safely ship code to tens of millions of concurrent players. Your work will empower teams to ship bold, high-impact changes quickly and confidently on every device Roblox runs on. If you enjoy building developer-facing infrastructure where reliability and blast radius directly impact end-users, you will be right at home on our growing team. You Will: Design and develop backend services and automation that power our release and experimentation process across desktop, mobile, console, VR, and servers Work in C++ engine code to improve telemetry reporting, enhance feature rollout and automatic abort capabilities, and extend release functionality Build progressive client and server rollout, regression detection, and automated rollback systems that keep our weekly multi-platform releases safe at scale Work directly with engineering customers to turn pain points into durable, flexible, and safe-by-default tooling You Have: 5+ years building backend services with C#, Python, TypeScript, or similar Familiar with and comfortable working with C++ Familiar

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Senior Product Designer on the Ads & Brands team, you will shape the future of monetization at Roblox by designing for our core Ads Platform and Tooling. You will build complex, scalable systems that power both sides of our market: helping advertisers launch high-impact campaigns while empowering creators to maximize their earnings. This role sits at the intersection of deep systems thinking, business impact, and high-craft UX/UI. You will partner with cross-functional teams across Product, Engineering, Research, and Data Science to deliver experiences that balance player delight, creator opportunity, and brand value. You will play a pivotal role in driving revenue growth, enhancing developer earnings, and transforming multi-faceted ecosystems into intuitive, powerful tools. This role reports to the Senior Manager of Product Design, Ads & Brands. You will: Define UX strategy and design direction for Roblox’s Ads Platform and tooling Design and evolve complex, end-to-end experiences that help advertisers launch impactful campaigns and creators maximize their earning potential. Partner closely with Product, Engineering, Research, and Data Science to translate business

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a senior software engineer on the Cell Platform team at Roblox, you will build systems that Roblox engineers use to create and deploy resources onto Kubernetes. Our engineers deploy their services in a complex, hybrid, multiple-cluster, K8s environment. The Cell Platform manages this complexity for our users, with tools, APIs, K8s controllers, and UX, simplifying infrastructure for our internal customers. You Have: A desire to work on critical, large-scale distributed systems An appreciation of observability and instrumentation and tooling to make your life easier 3+ years of experience as software engineer Bachelor's degree in Computer Science or an equivalent field You will: Build our Roblox-wide control plane using Kubernetes primitives (and plenty of custom resources) Work on the interface of the few hundred person infrastructure organization to the thousands of Roblox engineers Write and review high quality code and tests (largely Golang) Work on a team that cares about inclusivity and shipping For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. What You’ll Do: In this Senior Frontend Engineering role, you will be a key contributor in shaping the future of Roblox’s application surfaces. You will develop the architecture and technical direction of our frontend stack for consumer-facing surfaces, working across teams and technology platforms to ensure our solutions are universal and scalable​. This role would require defining how all our frontend pieces fit together, how data flows through the client, and how we can build features faster and more reliably. You will have the opportunity to work with modern frameworks and also dive into our custom Luau-based tech, bridging the best ideas from the web ecosystem into Roblox’s unique environment. If you are excited by the idea of creating the foundation on which dozens of engineers will build new features – and doing it in a way that delights our end-users with speed and stability – then this role will be perfect for you. Join us and help build the frontend platform that underpins the metaverse! Together, we’ll enable incredible new experiences for our users and a productive, joyful development experience for our engineers. You Have: Bachelor’s degree in Computer Science or a relate

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Ads User Experience team at Roblox is dedicated to developing cutting-edge software and integrations that facilitate ads on Roblox. Our focus lies in building a first-of-its-kind ads system in our Game Engine. We are developing different ad formats and integrations, starting with video. We are looking for a Senior Software Engineer with an expertise in C++. This is a high-impact position. Ads at Roblox is at the beginning of our journey, presenting an amazing opportunity to get in at the ground floor and help build a multi-billion dollar business from scratch. We are approaching this challenge with a strong focus on performance and a deep respect for our community — ensuring everyone continues to have an exceptional experience on Roblox. As we move toward enabling cooperative experiences for an infinite number of players in infinitely scalable worlds, we are looking for a Senior Engineer who is both technically exceptional and capable of delivering meaningful, real-world impact. You Will: Help build a first-of-its-kind ads system within the Roblox Game Engine Develop new ad formats and integrations, starting with video Contribute to the design and performance of systems that

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Software Engineer on the Creator Business team, you will help drive a healthy and ever-growing creator economy at Roblox. Our mission is to help Creators efficiently operationalize their revenue so they can invest in and grow their business. The team works on complex areas such as monetization analytics, revenue reporting, payouts, and taxes, requiring penny-perfect accuracy and zero defects. In this role, you'll build and own the scalable, secure, and reliable platform that lets our creators thrive. You'll work alongside your team, partnering with product and other engineering teams to shape end-to-end requirements and drive projects with real impact and visibility. You'll take meaningful, scoped projects from concept to completion, shape key system design decisions, and have the room to surface improvements and communicate technical decisions with clarity and confidence. You will: Develop remarkable products and systems that will delight our users Work with the product, data science, and design to help refine requirements Contribute to or drive the overall end to end system design Have the opportunity to push the boundaries of what’s next for the company Help recruit future talent fo

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a User Researcher on the Economy team, reporting directly to the Director of Design Strategy & Operations, you will generate actionable qualitative and quantitative insights that shape core economic systems, developer monetization workflows, and immersive brand experiences. Embedded directly on product teams, you will conduct generative and evaluative research centered on how creators build businesses, how brands interact on the platform, and how users participate in virtual economies. You will tackle high-priority features, solve complex behavioral puzzles, and help translate multi-faceted economic infrastructure into intuitive, trustworthy, and scalable experiences. Partnering closely with Product, Product Design, Engineering, Data Science, and Policy, you will ensure user needs directly inform platform decisions while driving mutual value across players, creators, and brands. You will: Execute end-to-end mixed-methods research projects to understand creator monetization, payouts, advertising, and commerce workflows, translating abstract user behaviors into clear product feature recommendations. Conduct foundational research to uncover key user pain points, mental models, and behav

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Roblox's data infrastructure processes petabytes of data daily, powering analytics, ML, and product decisions. As a Senior Software Engineer in our Data Infra org, you will design, build, and scale the distributed data infrastructure platforms that power Roblox. You will own and drive the next-generation architecture of our core platforms, which span Kafka, Flink, Spark, Trino, Druid, Airflow and Data Catalog. This role combines high ambiguity and ownership to push the boundaries of what our infrastructure can handle at massive scale, giving you the unique opportunity to steer the evolution of the data landscape. You Will: Own and Scale Core Platform Components: Take responsibility for the design, architecture, and implementation of 1–2 key data platform frameworks within our stack Collaborate and Align: Partner with infra, data science, and product engineering teams to ensure your target platform's capabilities are directly guided by platform governance and product requirements. Optimize Performance at Scale: Dive deep into engine internals, query planning, state management, memory optimization, serialization efficiency to maximize throughput and reliability under heavy load. Drive Infrast

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Recommendation Systems are a key growth lever at Roblox, driving retention, engagement, and monetization for hundreds of millions of users. This role offers the unique opportunity to redefine how users search and discover everything from the most interesting immersive experiences and digital avatars in our Marketplace to personalized advertising. You will solve a diverse range of high-scale ranking, retrieval, and personalization problems across our platform. We combine cutting-edge research —including deep learning, generative AI, and reinforcement learning techniques— with large-scale engineering to bridge experimentation and production; you'll design algorithms that operate at massive scale and shape the next generation of recommender systems for user-generated content. Teams Hiring for This Role Search and Discovery: powers major recommendation surfaces—conducting cutting-edge research in generative modeling, multimodal and MLLM technologies, designing advanced agentic AI algorithms to solve business requirements while achieving technical breakthroughs. Safety, Alt Defense: architects a massive-scale detection engine that identifies recidivist bad actors across billions of account

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. With Roblox’s daily active users growing at a record pace, we are seeking a senior data infrastructure engineer to join our new Data Insights team. Our team owns the data tooling that empowers Roblox builders to independently make informed and timely data-driven decisions. As an engineer on the team, you’ll work on the platforms behind tools like Superset, Hex, and Python notebooks, which provide critical insights into the health of our business to users at every level of the company. We tackle diverse challenges in data engineering, infrastructure, and analytics, to deliver the insights our customers need. You will collaborate closely with engineers across our data ecosystem to shape the future of product analytics at Roblox. This role offers the chance to be a founding team member and help define both the technical direction and the long-term shape of the product area from the ground up. This role is a great fit for you if you are proficient in designing and scale robust data infrastructure and applications and have a zeal for developing inspiring, easily maintainable, and reusable code. Join our team and make a significant impact at Roblox. You Will: Architect and deliver a high-pe