Technical Support Engineer Jobs

The Sigma Commercial Solutions Engineer believes in the power of analytics to transform organizations and uncover new data insights to increase business agility. The Sigma Solutions Engineer will act as the trusted advisor to our prospects and customers working in tandem with Sales, Business Development, Product Management, Customer Success, and Support. This individual is ultimately responsible for managing and delivering on all activities related to the technical presales cycle. This includes presentations, demonstrations, and hands on development of prototypes. You will align closely with our Commercial Sales Representatives focused on sales in new and existing accounts. What You Will Be Doing Understand and uncover business challenges and issues faced by the customer and be able to run targeted discovery sessions or workshops Engage with business users to define, create, and showcase solution prototypes Build and present customized demos for customers, trade shows, and webinars Confidently present and articulate the business value of the Sigma platform to all levels within an organization Deliver product, technical, and security related responses to RFPs/RFIs Participate in product, sales, and relevant technology certifications to acquire, maintain, and grow skill sets Work as a team player by contributing, learning, and sharing new knowledge Be conversant in integration and data migration approaches to help customers develop their data lifecycle and analytics strategy with Sigma Manage multiple customer engagements concurrently Attain quarterly and annual objectives assigned by management Become a Sigma champion and product expert; prospects and customers will look to you for advice and expertise Qualifications We Need Minimum 2 years of analytics, business intelligence, or sales engineering experience Customer relationship skills Strong understanding of database concepts Understanding of advanced spreadsheet concepts Cloud

Role: Senior Cloud Engineer Location: Hyderabad, India (Hybrid) Department: Product Development About GHX: GHX (Global Healthcare Exchange) is a leading healthcare technology company on a mission to simplify the business of healthcare and improve patient outcomes. Founded in 2000, GHX has built the GHX Global Network — the world’s largest cloud-based supply chain community connecting healthcare providers, suppliers, distributors, and partners to automate key processes, reduce costs, and increase operational efficiency. Its solutions span electronic trading, procurement automation, inventory and contract management, business intelligence, and data synchronization, helping healthcare organizations improve productivity and focus more on patient care. Over the years, GHX has enabled significant cost savings for the industry and continues to innovate with intelligent automation and AI-driven capabilities. Website: https://www.ghx.com/ LinkedIn: https://www.linkedin.com/company/ghx/ About Role: The Senior Cloud Engineer leads the design, implementation, and operations of the organization’s cloud infrastructure. This role is responsible for complex projects, high-level architectural planning, and making strategic technology decisions that support scalability, performance, security, and cost optimization. Acting as a technical leader, the Senior Cloud Engineer provides mentorship to junior and mid-level engineers while driving innovation, resiliency, and compliance in cloud environments. Key Responsibilities: Design and Implementation Lead the design and implementation of cloud-native architectures and hybrid cloud solutions. Oversee cloud engineering projects, ensuring solutions are secure, resilient, and cost-effective. Contribute to high-level architectural planning and strategic decision-making around technology adoption. Review and approve design proposals, Infrastructure as Code (IaC) tem

JOB TITLE Cloud Compute Engineer A CAREER WITH POINT72’S TECHNOLOGY TEAM As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications. As a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business. WHAT YOU'LL DO Design, build, and operate Kubernetes clusters on Amazon EKS, including cluster lifecycle management, networking, autoscaling, and workload scheduling. Manage and optimize EC2-based compute infrastructure, including instance selection, placement strategies, capacity planning, and utilization analysis. Operate and improve ECS-based services where applicable, ensuring consistency across our container runtime environments. Develop and maintain Infrastructure as Code (IaC) using Terraform to provision and manage compute resources at scale. Collaborate with development and platform teams to define compute patterns, containerization standards, and deployment best practices. Monitor compute environments for availability, performance, and cost, driving continuous optimization across the fleet. Contribute to architectural decisions around workload placement, multi-tenancy, OS image and container li

Linux Engineer A Career with point72’s Technology team As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications. As a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business. What you’ll do Support, maintain, and troubleshoot Linux systems in production and development environments Assist with system provisioning, configuration, and lifecycle management Monitor system performance, availability, and capacity; respond to incidents and outages Work closely with developers and quants to support research and trading workloads Automate operational tasks using scripting and configuration management tools Assist with patching, upgrades, and vulnerability remediation Maintain documentation and operational runbooks Participate in on-call rotation (as appropriate for level) What’s REQUIRED Bachelor’s degree in computer science, information technology, engineering, or a related field. 5+ years of professional experience administering Ubuntu Linux systems and ZFS Strong understanding of Linux fundamentals including processes, memory, CPU, filesystems, and networking as well as systemd, cron, logging, and package management (apt) Experie

Here's a summary of the role Data is only powerful when everyone agrees what it means. This is your chance to build a world class product behavioural data system and process from the ground up. We're rebuilding the internal product our teams use to measure product success and end-user value across all our 24+ products in four business units. You'll design the single source of truth: the metric definitions, the telemetry standards, the data contract engineering instruments against, the change governance processes and tooling, and the models that turn behaviour into portfolio insight. You'll educate and support the teams using this internal behavioural data product to set expectations and and plot a rational roadmap for the maturing of this product, helping our user to use the data honestly and wisely. Usage tells you what happened, not why, or whether it mattered. We want someone who sets quantitative behaviour against qualitative evidence and treats the disagreement as the interesting part. AWS/Snowflake is our spine; capture and BI are open decisions you'll help make. Your models feed the business reviews our executive team, CTO and investors use to run the portfolio, and engineering is committed to instrument against your contract. Here's what your first twelve months should look like First 90 days. Learn the estate, meet the engineers who instrument it, and agree the measurement model for one product end to end — with a defensible adoption number and the qualitative read on what it means. Three to six months. Data contract published, instrumentation spec landed with engineering, first business unit building against it. Definitions, naming and versioned change control governed. Six to twelve months. Rolling out across the remaining business units through the BU-aligned analysts, portfolio reporting running on your numbers. Here's a breakdown of what you'll do (not all

Here’s a summary of the role: Build cloud software that matters, grow your technical depth, and use modern AI tooling to do your best work. This is a hands-on engineering role for someone who enjoys solving product problems, writing clean code, and helping services run reliably at scale. You’ll work on secure, scalable microservices and APIs using TypeScript, AWS , and modern engineering practices. You’ll be part of a collaborative product engineering team where you can own features, contribute to design discussions, support production systems, and keep growing across backend, cloud, and AI-assisted development workflows. Here’s a breakdown of what you’ll do, not all of it, just the important stuff: Design, build, test, and improve backend services and APIs using Node.js, TypeScript, and AWS . Take ownership of well-defined features from planning through release, including code quality, deployment, and production support . Work closely with product managers, designers, and other engineers to turn requirements into practical, reliable solutions. Contribute to technical design conversations, code reviews, and engineering standards that keep the team moving well. Use AI tools to speed up research, coding, debugging, testing, and documentation, while checking outputs carefully and applying sound judgment. Help keep systems secure, observable, and maintainable by improving monitoring, reliability, and day-to-day development practices. These are the essentials you’ll need to get an interview: 3 to 5 years of professional software engineering experience building production applications in an agile environment. Strong backend development skills with Node.js and TypeScript, including experience building APIs or microservices. Experience with React or Angular in a product engineering environment. Hands-on experience with

Manufacturing Test Engineering Manager Position Summary We are seeking an experienced Manufacturing Test Engineering Manager to lead the development and execution of the end-to-end manufacturing test strategy for next-generation AI server platforms and datacenter infrastructure. This role is responsible for defining and driving the manufacturing test architecture from L6 board assembly through L11 rack-level integration and final system validation , ensuring world-class product quality, manufacturability, and production scalability. This leader will manage a team of 3–5 Manufacturing Test Engineers while partnering closely with Hardware, Firmware, Platform, Validation, Quality, Operations, and Joint Design Manufacturing (JDM) partners. The role owns the manufacturing test strategy, test coverage, factory test infrastructure, manufacturing capacity planning, and continuous improvement of manufacturing quality. Key Responsibilities Manufacturing Test Strategy Define and own the end-to-end manufacturing test strategy from L6 board assembly through L11 rack integration . Develop standardized manufacturing test methodologies that optimize quality, throughput, cost of test, and scalability across multiple products and JDM sites. Establish manufacturing test standards, best practices, and engineering processes that support high-volume server manufacturing. Technical Leadership & People Management Lead, mentor, and develop a team of 3–5 Manufacturing Test Engineers supporting multiple hardware programs. Establish team priorities, allocate resources, and ensure successful execution of manufacturing test deliverables. Foster a culture of technical excellence, accountability, collaboration, and continuous improvement. Serve as the primary technical escalation point for manufacturing test and production issues. Cross-Functional Engineering Collaboration Partner with Hardware, Platform, Firmware, Validation, Reliability, Quality, and Operations teams to ensure manufac

About the job Build the debugger that helps developers unlock more from Graphcore AI processors. As a Senior Software Engineer in our Debugger team, you will help define and implement Graphcore’s next-generation debugging capability. Your work will support developers building and optimising workloads on our advanced AI processors. You will adapt and expand debugger functionality, resolving complex issues across software and hardware boundaries. The tools you build will help internal and external users understand behaviour, improve performance and move faster. You will work closely with software, firmware, hardware, partner and customer teams. This role offers rare depth across processor architecture, toolchains and real developer workflows. The team and culture Work happens close to the technology, with engineers expected to investigate deeply, speak up and take ownership. The team uses Agile ways of working to keep progress visible and decisions moving. You will collaborate across software, firmware and hardware teams to identify debug feature opportunities. Decisions are shaped by technical evidence, user needs and the judgement of engineers closest to the problem. What we’re looking for · Experience using debuggers to resolve complex program issues. · Strong low-level programming skills in C, C++ or Rust. · Strong understanding of processor architectures. · Ability to communicate clearly across software, firmware and hardware teams. · A proactive, self-driven approach to improving product quality and functionality. · Familiarity with compiler toolchains, debugging protocols, Python, IDE development or PyTorch. While we have outlined a set of requirements, we value transferable skills and diverse experiences. We also welcome engineers returning to the profession after a career break, including through returnship routes. Benefits · Flexible working: Balance your work and personal life with greater flexibility · Generous leave: Take time to rest, recharge and enjoy

Opportunity Overview: We are seeking a Lead Software Engineer to join our Integrations team. In this role, you will be designing, developing, and scaling highly available healthcare integration systems supporting prior authorization workflows across providers, payers, and delegated entities. You'll direct a fast-paced, autonomous,agile team of software engineers in the design, development, and operational support of a growing enterprise integration platform. This is an opportunity to drive technical excellence at the intersection of healthcare interoperability and modern distributed systems. What you’ll do: Technical Leadership: Provide technical leadership across architecture, system design, platform scalability, reliability, and operational excellence. Platform Engineering: Design and build scalable, resilient, and high-performing systems that support critical business workflows and enterprise integrations. Integration Solutions: Lead the development and maintenance of secure integrations with internal and external platforms, partners, and third-party systems. Cloud & Automation: Drive cloud infrastructure, deployment automation, and software delivery practices that enable reliable and efficient releases. Distributed Systems: Design and support event-driven and distributed architectures that enable scalable and fault-tolerant processing. Operational Excellence: Establish monitoring, observability, and incident response practices to ensure system reliability, performance, and availability. Quality Engineering: Champion automated testing, quality assurance, and engineering best practices throughout the software development lifecycle. Production Support: Lead the resolution of complex production issues and drive continuous improvement in platform stability and operational efficiency. Cross-Functional Collaboration: Partner with product, operations, data, security, and business stakeholders to deliver solutions aligned with organizational goals. Agile Delive

Opportunity Overview: We are seeking a Senior Data Engineer to contribute to the design and delivery of our cloud-native healthcare data platform. You will implement scalable data solutions built on AWS, Apache Iceberg, Lake Formation, Glue Catalog, Athena, dbt, and modern orchestration frameworks. This role combines strong hands-on engineering with collaboration across platform, analytics, and business teams. What You'll Do Data Engineering Delivery Deliver complex data engineering projects in collaboration with cross-functional teams Drive technical execution from design through production deployment Implement scalable data patterns and reusable frameworks Design and implement batch and near-real-time pipelines Build reusable ingestion, transformation, validation, and publishing frameworks Support modernization of legacy workloads Contribute to Apache Iceberg implementation and optimization Apply standards for schema evolution, partitioning, compaction, and metadata management Ensure efficient storage and query performance Implement data quality frameworks and validation layers Support observability and monitoring practices Contribute to operational excellence and reliability improvements Participate in architecture and design discussions Conduct and participate in code reviews Mentor junior engineers and share best practices ISMS roles and responsibilities Good knowledge of Information security Oversee specific business processes within the ISMS. Responsible to manage the ISMS documentation, conduct risk assessments, and implement risk treatment plans. Risk Owners are responsible for identifying, assessing, and managing risks within their areas of responsibility. They are also responsible for implementing risk treatment plans. Conduct the BCP and other test related to information security continuity along with CISO Responsible for monitoring and reporting on the performance of the ISMS. Responsible for implementation of security policies and procedures and report

Opportunity Overview: We are seeking a Sr. Data Engineer to help drive the technical vision of our Data Engineering team as we scale our infrastructure, services, and architecture. This role is ideal for someone who blends deep technical expertise with strategic thinking and cross-functional influence. As a Sr. Data Engineer, you will partner closely with other data and analytics engineers, architects, product leaders, and business stakeholders to evolve our data infrastructure in support of high-trust, scalable, and business-aligned outcomes. You’ll also serve as a force multiplier across teams; raising the bar for data engineering excellence and accelerating the maturity of our data platform capabilities. What you’ll do: Develop, and maintain robust ETL/ELT pipelines to ingest, transform, and load data from multiple source systems into enterprise data platforms. Ensure pipelines are scalable, reusable, fault-tolerant, and optimized for batch and near real-time processing requirements. Develop interactive dashboards, scorecards, and KPI reporting solutions using BI tools. Deliver executive, operational, and analytical reporting aligned with business goals. Identify repetitive manual reporting processes and automate them using scripting, workflow orchestration, scheduling tools, and dashboard refresh mechanisms to improve efficiency, accuracy, and turnaround time. Collaborate with internal stakeholders and leadership teams to understand data integration and reporting needs, define KPIs, document business rules, and translate requirements into scalable technical solutions. Implement data validation checks, reconciliation controls, lineage documentation, metadata standards, and governance policies to maintain trusted, secure, and compliant data assets across the organization. Provide technical guidance, code reviews, best practices, and mentor junior team members. Investigate and resolve production incidents related to pipelines, delayed reports, data mismatches

Role Overview We are seeking a Staff Simulation Engineer to build an end-to-end aerial autonomy simulation stack at DoorDash Labs. This is a highly technical, hands-on leadership role focused on defining and implementing the simulation architecture that underpins autonomy development, validation, CI/CD testing, and pilot training. You will operate as the technical authority for simulation: owning core architecture decisions, developing key components yourself, and setting engineering standards. You will build and mentor a small, high-caliber simulation team while remaining deeply involved in implementation and system design. This role is ideal for someone who has built simulation systems from first principles, understands simulator internals deeply, and is excited to create a world-class platform from scratch. Key Responsibilities Architect and implement an end-to-end simulation stack for aerial autonomy at DoorDash Labs.. Develop high-fidelity simulation capabilities, including: Flight dynamics modeling Contact modeling and constraint handling Sensor and perception simulation Autonomy software-in-the-loop (SITL) integration Design and implement scalable simulation infrastructure to support: Regression testing in CI/CD pipelines Continuous validation of flight autonomy and autopilot software stack Mission-level testing and scenario generation Build cloud-deployed simulation systems to enable large-scale parallel testing and pilot training. Partner closely with autonomy, controls, and aircraft teams to ensure simulation fidelity and validation alignment. Establish technical direction, architecture standards, and performance benchmarks for simulation. Mentor and grow a small team of simulation engineers while remaining deeply hands-on. Required Qualifications Master’s or PhD in Computer Science, Electrical Engineering, Mechanical Engineering, Robotics, Aerospace Engineering, or a related field. 10+ years of experience in robotics or physics-based simulation. Deep expe

About the Team DoorDash Labs, established in 2018, serves as the innovation hub for DoorDash, focusing on developing automation and robotics solutions to enhance last-mile logistics. The team's mission is to create technologies that support and augment human networks, aiming to improve efficiency for Dashers, merchants, and consumers alike. We’re ruthlessly focused on business impact. We are a highly senior team composed of former pioneers from a variety of different robotics industries. As of 2025, DoorDash has completed 10B lifetime deliveries. We’re focused on how to do the next 10B even better. About the Role We are seeking a highly motivated Senior/Staff Test Engineer to join our team. This individual will play a key role in the development and validation of our unmanned platforms at the system and component levels. The ideal candidate has a strong background in test development, test execution, and root cause analysis with a proven track record of collaboratively managing risk throughout a fast paced development process. You’re excited about this opportunity because you will… Run and monitor tests within our facility as well as at outside test labs. Collaborate with a tight knit team to identify and understand test failures. Be hands-on in developing test methods and equipment to uncover failures before they happen in the field. Find clarity through root cause analysis of lab and field failures and suggest design changes to prevent them. Use your creativity to create novel and scaled tests for autonomous systems. We’re excited about you because you have… A bachelors or advanced degree in a relevant engineering discipline. Mastery of test equipment such as environmental chambers, vibration tables, water testers, DAQs, etc.. Ability to bring order to complex test and development programs via clear technical communication and documentation. Experience designing and building testers and equipment. Ability to write Python scripts to automate

About the Team DoorDash Labs, established in 2018, serves as the innovation hub for DoorDash, focusing on developing automation and robotics solutions to enhance last-mile logistics. The team's mission is to create technologies that support and augment human networks, aiming to improve efficiency for Dashers, merchants, and consumers alike. We’re ruthlessly focused on business impact. We are a highly senior team composed of former pioneers from a variety of different robotics industries. As of 2025, DoorDash has completed 10B lifetime deliveries. We’re focused on how to do the next 10B even better. About the Role We are seeking a highly motivated Senior Reliability & Test Engineer to join our team. This individual will play a key role in the development and validation of our unmanned platforms at the system and component levels. You will partner closely with EE, ME, and Autonomy teams to translate mission needs into robust, reliable hardware. The ideal candidate thrives in a fast-moving, cross-functional environment where reliability and test rigor determine program success. You will be hands-on in developing test methods and equipment to uncover failures before they happen in the field. You will partner closely with EE, ME, and Autonomy teams to translate mission needs into robust, reliable hardware. The ideal candidate thrives in a fast-moving, cross-functional environment where reliability and test rigor determine program success. You’re excited about this opportunity because you will… Architect and implement rigorous validation strategies, utilizing Python scripts for automation while leveraging CAD and shop tools to engineer bespoke test fixtures and hardware rigs. Oversee experimental execution across internal facilities and external laboratories, maintaining technical mastery over vibration tables, environmental chambers, DAQ systems, and ingress protection testing. Translate high-level vehicle reliability requirements into granula

About the Team The Developer Experience team at OpenAI has a singular focus: empowering developers globally. Our mission is to provide every developer and startup on the planet with the most delightful and seamless experience to integrate AI into their applications and products. We ensure developers have the tools, resources, and support they need to unlock AI’s full potential. We create inspiring demos, developer tools, sample applications, and technical content that show developers how to build with Codex and frontier models like GPT-6 Astra, GPT-Live, and GPT-Image-2.5 to create powerful agents and AI-native applications. We collaborate closely with product, engineering, research, and GTM teams to ensure the developer journey, from onboarding with Codex to first API call to production deployment, is seamless, effective, and delightful. About the Role As a Developer Experience Engineer, Cyber, you will create technical content, developer tools, and sample applications that help developers and security teams secure the software they build and depend on. You will turn OpenAI’s cybersecurity capabilities, including Codex Security, into clear, runnable examples and useful learning experiences. You will work directly with developers, security practitioners, and technical founders to understand their needs and show how AI can improve secure development and defensive security workflows. We’re looking for a hands-on engineer who combines strong software skills, creativity, developer empathy, and curiosity about cybersecurity, and who can own projects from the first prototype through release and ongoing improvement. In this role, you will: Build demos, sample applications, and developer tools that demonstrate practical ways to use Codex, OpenAI’s APIs, and Cyber products for secure software development and defensive workflows. Create tutorials, blog posts, videos, and code samples that help developers understand security findings, validate and prioritize vulnerabilities, r