Technical Support Engineer Jobs

We’re looking for a Software Engineer 3 to join our Marketing Technology Engineering team within Marketing Operations - Technology & Automation. This is a hands-on engineering role for someone who enjoys building reliable, scalable digital platforms and internal systems that improve how teams ship, measure, and optimize web experiences. You’ll work across application development, integrations, experimentation, data-informed decision making, and AI-enabled workflows that help the team move faster and deliver better outcomes. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. What you’ll do Build and maintain production-quality software that powers martech experiences Design and implement backend services, internal tools, automations, and integrations across the martech ecosystem Improve system reliability, observability, maintainability, and developer experience across the team’s platforms Contribute to experimentation, personalization, and data workflows that support better customer and developer experiences Help evaluate and apply AI-enabled capabilities and tools where they can improve engineering velocity, quality, or user experience Participate in code reviews, technical design discussions, and team planning Take ownership of projects from implementation through rollout, monitoring, and iteration What we’re looking for 3+ years of professional software engineering experience building and supporting production systems Strong coding skills in one or more modern programming languages such as JavaScript or Python Experience building web applications, backend services, APIs, data pipelines, or internal platforms Solid understanding of software engineering fundamentals including testing, debugging, code quality, and maintainability Experience working with cloud services, CI/CD workflows, and modern development practices Ability to work across systems and collaborate effectively with cross-functional partners Strong writte

The CRM Technologies team is responsible for building, scaling, and operating Salesforce-based solutions that power MongoDB’s customer lifecycle from lead management and sales execution to renewals, reporting, and downstream operational workflows. The team partners closely with Sales Operations, Marketing, Revenue Operations, Finance, Customer Success, and Engineering to deliver secure, scalable, and reliable Salesforce solutions. With strong expertise in Salesforce development, automation, integrations, and platform operations, the team continuously evolves the CRM ecosystem to meet changing business needs. Role Overview We are looking for a Salesforce Engineer III to design, build, and support core Salesforce capabilities that enable MongoDB’s global go-to-market and operational teams. This is a senior individual contributor role with clear ownership from requirements through production delivery. You will translate business requirements into high-quality technical solutions using a combination of declarative configuration and custom development. This role is hands-on and delivery-focused, requiring strong technical judgment, attention to platform best practices, and the ability to work effectively across multiple business domains. As an Engineer III, you will also influence engineering standards, improve system performance and reliability, and contribute to shared frameworks and best practices within the Business Systems engineering organization. What You’ll Do Design, build, and support Salesforce solutions across sales, marketing, revenue, customer, and operational workflows Implement and enhance Salesforce functionality using standard configuration, Flows, Apex, Lightning Web Components, and platform automation Partner with business stakeholders to understand requirements, identify gaps, and deliver scalable, maintainable solutions Develop and maintain integrations between Salesforce and external systems such as Marketo, ERP, billing, marketing, support, or ana

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. As a Senior Site Reliability Engineer you will champion all things pertaining to reliability at Okta for Auth0. Working closely with the Product Engineers, Quality Engineers, Platform Engineers and Architecture teams, your primary focus will be on ensuring production systems remain operational at all times, while continually setting and achieving long-term performance, reliability and scalability goals in a platform with an exponential growth plan for the coming years. With Okta’s increased dedication to ensuring customer availability expectations are exceeded in every way, you will play a key role as we evolve our system architecture to meet the demands of enormous growth and support the hundreds of millions of users who rely on us to provide uninterrupted access to business-critical enterprise and consumer applications. Skills Exceptional communication skills, including technical writing in the English language Systematic problem-solving approach, coupled with a strong sense of ownership and drive Understanding of microservices, cloud infrastructure (AWS, Azure), databases (SQL, No-SQL, Key/Value), containers (docker, kubernetes), web technologies (web sockets, http) and networking (SSL, routing, VPN) Live and breathe SLIs, SLOs, error budgets and SLAs Strong belief in automating everything and reducing toil for yourself and teammates Loves to work as a team, but is able to work effectively in a remote environment where tasks may be self-driven Knowledge

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. This is a great time to join the WEMEA Solution Engineering team in a role that will see exponential growth in the coming years. This team values collaboration, flexibility and has a strong emphasis on continued learning and development. We’re looking for a Senior Manager to lead our Solution Engineering team in IMETA located in Dublin. As a Senior Manager, Solution Engineering you would… Manage a team of multiple talented Solution Engineers across multiple regions. 40% travel expected Primary Location in Dublin Provide coaching and development to your team ensuring professional growth and career development. Build effective relationships with cross functional leaders such as Sales, Marketing, Customer Success and more. Partner with HR, Finance and Operations to look at skills gaps, workforce planning and budget alignment. Partner with Recruitment to build best in class hiring plans and go to market strategies. Interview, assess, conduct case studies and navigate offers to secure the best talent for Okta. Collaborate with your Manager peers around best practice, market trends, employee internal moves and the overall functions strategy to support the team as they scale. Still remain hands on and be able to support your team with technical questions. Act as an ambassador for your team with the Product functions to deliver feedback from the field. We are looking for experience… 3 years or more experience managing high

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About The Team Global Innovation Center SE team (Presales): Over the last 3 years, Okta in Bangalore has fueled our growth around the world. The Global Innovation Center Presales team has been a crucial part of this growth. We are expanding this team made up of exceptional high-performing individuals. In this team, you will focus on being a customer-facing solution engineer crafting identity and security solutions for commercial segments in the US, ranging from digitally native start-ups to scaling SMBs. As a Solutions Engineer you will: Support our customers along their sales journey by showing them the value of the Okta technology through live demonstrations and sales presentations. Sell directly to IT managers, developers, product managers, and occasionally more senior executives across various industries.. Have a focus on our Okta Workforce Identity solutions and be able to model how this solution will support their current architecture requirements and use cases Execute well-defined, outcome-focused POCs Maintain a broad and deep technical understanding of the Okta product line and the underlying technologies and protocols Occasionally participate in local and regional events evangelising Okta as a presenter and an attendee. We are looking for: Ability to work in the EST Time Zone A minimum of 5 years of working experience in IAM or a related SaaS field as a pre-sales engineer. Expertise or hands-on experience in IAM, single sign-on, multi-factor authe

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta is seeking a Staff Technical Writer to lead documentation for major product launches, spanning both developer.okta.com (APIs, SDKs, integration guides) and the help.okta.com (admin/product guides). Reporting to the Manager of Technical Documentation, you'll quickly ramp up on the team’s guidelines and processes and set expectations with cross-functional partners on documentation deliverables. Location: Bengaluru, Karnataka, India Work Mode: Hybrid (minimum of 2 days onsite/week) Note: Requires an in-person meeting with the Hiring Manager at our Bengaluru office following the final rounds. Onboarding requires in-person travelling to our Bengaluru office. What you'll be doing Work closely with Engineering, Product Management, QA, Support, and members of the Information Development team. Prioritize documentation work across concurrent initiatives to meet release dates. Create end-to-end feature documentation for multiple engineering teams. These include developer content (API references and SDK/CLI/Terraform guides) and admin/product content (feature and configuration guides). Develop comprehensive product expertise through hands-on engagement to ensure documentation accuracy and alignment with customer workflows. Become an expert in the Information Development team’s guidelines, processes, and tools. Identify scope for improvement and suggest enhancements, including the use of Generative AI tools to increase productivity. Analyze customer fe

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Opportunity The Migration Services team builds the critical, data-driven services that seamlessly move customers across environments in real-time. We are looking for an Engineering Manager to lead, mentor, and grow this pivotal team.This is a unique opportunity to shape the team's technical direction and culture from the ground up, and you will be helping build and hire for this team. You are a people-focused leader who is also deeply technical, capable of guiding architectural decisions and willing to be hands-on when needed. This role requires extensive collaboration with numerous Product teams and a close partnership with our Customer Service organization, which utilizes the tooling your team builds to execute customer migrations. If you are passionate about building high-performing teams, driving technical strategy, and delivering high-impact projects, we want to hear from you. What You'll Achieve Build and lead a world-class team. You will recruit, mentor, and support a team of skilled engineers, fostering a strong, collaborative culture and keeping the team motivated and engaged. Own the roadmap and execution. You will partner with product and stakeholder teams to define the team's strategy and roadmap. You'll be responsible for prioritizing work and ensuring the team consistently delivers high-quality, reliable services. Drive engineering excellence. You will hold the team to a high standard of quality, reliability, and operational robustn

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Server Platform is at the core of Figma's infrastructure foundation! This area owns the foundational layer of infrastructure that underpins all other infrastructure and application services at Figma. The Foundation team under Server Platform is Infrastructure's infrastructure. This team enables the efficient operation and rapid development of reliable infrastructure at Figma through opinionated platforms. We are building the V2 of Infrastructure and setting key initiatives that will set the tone for infrastructure for the next half decade. We're looking for thoughtful and technical leaders with experience focused on designing the next generation edge and network to handle our growing customer traffic and services. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Design, build and operate scalable distributed systems and services that power Figma's innovative tools for design and collaboration Develop and secure our internal and edge network running on AWS Help design and deploy an internal service mesh network which can support Figma's growing portfolio of services and features Develop intelligent detection and auto-scaling countermeasures for DDoS threats Debug and resolve production issues across services and multiple layers of the stack, reducing mean time to resolution for critical incidents We’d love to hear from you if you have: 4+ years of experience building infrastructure components and services at scale in a cl

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Full Stack Engineer, you’ll have the opportunity to build both the products and the platforms that empower millions of users—from startups to Fortune 500 companies—to create and collaborate in real time. Whether you’re designing core features, improving developer workflows, scaling enterprise infrastructure, or launching entirely new products, your work will directly shape the future of how teams bring ideas to life. You’ll take on complex technical challenges across the stack, building intuitive user experiences, optimizing performance in real-time collaborative systems, and designing secure, reliable, and scalable systems to support Figma’s rapid growth and global expansion. Our engineers are highly cross-functional, partnering closely with Product, Design, Research, and Data to deliver best-in-class experiences. If you’re excited to work across the stack, push the boundaries of product development, and help scale the systems that power Figma, we’d love for you to join us. This opportunity applies to openings at varying seniority levels across our teams, including but not limited to Figma Editor, FigJam, Figma Slides, Figma Sites, Figma Buzz, Growth & Monetization, Internal Tools, Frontend Platform, and our cross-product Foundations team. We’ll discuss more specifics about open roles during the interview process. This is a full-time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Design, build, and sh

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . Intro : As an Engineering Manager on the Connections team, you will lead engineers working on product areas that help people engage more meaningfully with others across our platform. You’ll partner closely with cross-functional leaders to shape strategy, drive execution, and build a healthy, high-performing team. This role is ideal for a people-first leader with strong product sense, deep technical judgment, data-driven mindset and an AI-native approach to working. What you’ll do: Lead and grow a cross-functional engineering team working across user-facing product areas and the systems that support them. Set clear goals and drive execution against a roadmap aligned with broader product and business priorities. Partner with Product, Design, Research, and Data Science to shape strategy, prioritize opportunities, and deliver measurable

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! At Figma, infrastructure is at the heart of everything we build. As a Software Engineer on our Infrastructure team, you’ll help design, build, and operate the systems that power our real-time collaborative design tools used by millions of people worldwide. We’re scaling fast, and we’re looking for experienced distributed systems engineers across a variety of teams. Whether you’re passionate about storage, compute orchestration, developer tooling, networking, or real-time data systems, this role offers an opportunity to shape the technical foundation of one of the most beloved design platforms in the world. This is a full time role that can be held from one of our US hubs or remotely in the United States. What You’ll Do at Figma: Design, build, and maintain scalable and reliable infrastructure systems that support product innovation and user collaboration at scale. Architect and evolve distributed systems including storage platforms, streaming infrastructure, and compute orchestration. Improve developer experience by building internal platforms, CI/CD systems, build tools, and APIs. Collaborate across product and infrastructure teams to design secure, maintainable, and performant systems. Participate in shaping platform strategy, roadmaps, and engineering best practices across the organization. Debug and resolve complex production issues that span services and layers of the stack. Mentor engineers and foster a culture of collaboration, inclusivity, and technical excellence. We’d Love to Hear From

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! The Interaction Design team is responsible for creating and maintaining the runtime APIs that support rich, high fidelity interactions and animations across our product suite. Our team’s work is critical to ensuring products like Prototyping, Slides, and Smart Animate have the platform needed to empower customers to bring their designs to life in new and exciting ways. The team is also responsible for building new interaction and animation-based features. In this role, you’ll lead the team that enables engineers at Figma to easily develop the next generation of interactive Figma features and products. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Build and execute on a long-term roadmap to improve the platform, features, and runtimes supporting interactive and animated experiences in Figma products like Prototyping and Slides Hire, manage, support and develop a team of engineers, including staff level engineers Partner with product and engineering leadership to set strategy, priorities, and mission for teams and projects Roll up your sleeves as needed to get involved in the technical details of solving some of the most complex technical challenges at Figma Establish trust within and across teams by creating accountability and a positive work environment in partnership with other leaders in the organization Grow your career in an engaged and creative engineering community Figma is committed to building an inclusi

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Robinhood Wallet team’s mission is to democratize access to financial services worldwide by leveraging DeFi protocols and Robinhood Chain! We build secure, intuitive, and decentralized products that enable our users to custody and manage their digital assets. Our team works at the intersection of traditional finance and web3, driving progress in cryptocurrency and blockchain applications. We work closely across multiple engineering and design areas to deliver highly reliable, high-performance systems for customers worldwide. As a Software Developer , you will build and own the backend services, infrastructure, and data systems that support Robinhood Wallet products. You will develop new features and system enhancements to deliver a highly secure and efficient trading experience for cryptocurrencies and tokenized stocks, including perpetual futures, to customers worldwide. In this role, you will design scalable architectures and maintain high-quality codebases. You will also collaborate with other engineering teams to guide key technical decisions and raise our team's engineering standards. This role is based in our Toronto, ON office(s), with in-person attendance e

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. Robinhood's Enterprise Security team is at the forefront of AI security, designing safety guardrails for cutting-edge AI and driving modern enterprise-wide security tooling standards. As a Senior Corporate Security Engineer on our Corporate Systems team, you will operate at the center of our enterprise security infrastructure, maintaining the control plane for user-facing security tooling and building innovative solutions that keep our employees and platform secure! In this role, you will combine security engineering, systems administration, and hands-on AI agent development to drive key automation and safety initiatives. Joining a lean, high-impact team, you will have high visibility and direct empowerment to take strategic initiative, solve complex technical challenges, and shape Robinhood's AI security posture. This role is based in our Menlo Park or Bellevue office(s), with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Privacy Engineering team’s mission is to protect the trust of our customers by embedding privacy into every layer of Robinhood’s technology and culture. We collaborate across Engineering, Product, Legal, and Compliance to make sure privacy, data governance, and security are integral to every initiative. As a Privacy Engineer, you’ll lead privacy reviews, guide the design of privacy-enhancing technologies, and help scale our privacy-by-design programs — while also championing the use of AI and agentic tooling to transform how the team runs privacy operations and processes. This role is based in our New York, NY office, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do Conduct detailed privacy architecture reviews to identify potential risks, recommend controls, and ensure privacy-by-design is built into every technical layer Partner with Engineering, Product, Legal, and Compliance to implement privacy-by-d