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Technical Support Expert 2 Jobs

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Explore current technical support expert 2 jobs. Use filters to narrow by work mode, employment type, experience and date posted.

AC
14 days ago

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Are you an analytical problem-solver ready to jumpstart your career in technology consulting? Build, implement, and deploy custom business applications that reshape how corporations operate. ABOUT THE TEAM Appian Customer Success is obsessed with creating exceptional customer outcomes and driving high-velocity, mission-critical business impact. As the specialized elite consulting branch of Appian, we partner directly with our clients to transform their most ambitious ideas into reality. Joining this team guarantees access to the deep support, mentorship, and foundational growth required to rapidly elevate and evolve your career in corporate technology consulting. THE OPPORTUNITY As an Associate Consultant, you are the catalyst that brings our technology to life. You won't just learn about digital transformation – you will build it. From implementing an organization's very first business process to scaling complex operations across an entire enterprise, you will construct modern applications that change the way corporations operate. This role places you on the fast track to becoming a subject matter expert in AI-Powered Process Automation and a trusted advisor to global business leaders. WHAT YOU'LL DO Deploy Process Solutions: Construct, implement, and deploy custom, process-centric business applications using Appian's leading low-code platform. Analyze & Architect: Evaluate client business strategies and operations to design high-impact technical solutions that solve complex workflow inefficiencies. Apply Design Thinking: Leverag

sqlpostgresqlaws
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SA
Snorkel AI
📍 San Francisco• Full-time• From $1.3M/yr
14 days ago

About Snorkel At Snorkel, we believe meaningful AI doesn’t start with the model, it starts with the data. We’re on a mission to help enterprises transform expert knowledge into specialized AI at scale. The AI landscape has gone through incredible changes since 2015, when Snorkel started as a research project in the Stanford AI Lab, to the generative AI breakthroughs of today. But one thing has remained constant: the data you use to build AI is the key to achieving differentiation, high performance, and production-ready systems. We work with some of the world’s largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler! Accounting Manager, Technical Accounting & Financial Reporting San Francisco, CA (Hybrid) About The Role We are seeking a highly motivated Accounting Manager, Technical Accounting & Financial Reporting to play a key role in building and scaling Snorkel's accounting organization. This position combines technical accounting expertise with operational excellence. You will partner closely with the Controller and Accounting team to own key areas of the monthly close, prepare technical accounting analyses, support financial statement audits, and help establish scalable accounting processes and internal controls. The ideal candidate enjoys solving complex accounting issues while remaining hands-on in day-to-day accounting operations. You thrive in a fast-paced startup environment, embrace ambiguity, and enjoy building processes that support a rapidly scaling business. What You'll Do Month-End Close & General Accounting Support and help lead the monthly, quarterly, and annual close processes. Prepare and review journal entries, reconciliations, accruals, and supporting schedules. Perform detailed balance sheet reconciliations and investigate reconcil

aigoexcel
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Okta
📍 India• Full-time
1mo ago

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta is seeking a Staff Technical Writer to lead documentation for major product launches, spanning both developer.okta.com (APIs, SDKs, integration guides) and the help.okta.com (admin/product guides). Reporting to the Manager of Technical Documentation, you'll quickly ramp up on the team’s guidelines and processes and set expectations with cross-functional partners on documentation deliverables. Location: Bengaluru, Karnataka, India Work Mode: Hybrid (minimum of 2 days onsite/week) Note: Requires an in-person meeting with the Hiring Manager at our Bengaluru office following the final rounds. Onboarding requires in-person travelling to our Bengaluru office. What you'll be doing Work closely with Engineering, Product Management, QA, Support, and members of the Information Development team. Prioritize documentation work across concurrent initiatives to meet release dates. Create end-to-end feature documentation for multiple engineering teams. These include developer content (API references and SDK/CLI/Terraform guides) and admin/product content (feature and configuration guides). Develop comprehensive product expertise through hands-on engagement to ensure documentation accuracy and alignment with customer workflows. Become an expert in the Information Development team’s guidelines, processes, and tools. Identify scope for improvement and suggest enhancements, including the use of Generative AI tools to increase productivity. Analyze customer fe

javascriptjavaaws
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SS
Spinnaker Support
📍 India• Full-time
14 days ago

Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world’s most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations located in 104 countries. Our dedicated international team works closely with every customer to ensure they receive exceptional, customized services that clear the way for their operational success. Today, Spinnaker Support is proud to be the industry’s highest-rated provider for third-party software support services for Oracle, SAP, Microsoft, VMWare, Postgres and Salesforce. Spinnaker Support has an immediate need for a PostgreSQL Technical Solution Architect (TSA) to join our team in India. The TSA will possess deep technical expertise across PostgreSQL database technologies, enterprise open-source ecosystems, and associated high availability, performance, migration, and cloud-native architectures. The TSA will engage in critical aspects of database support delivery and solution lifecycle management including technical analysis, architecture design, migration planning, performance optimization, troubleshooting, implementation, customer advisory, team development, and pre-sales support activities. The TSA will act as a trusted advisor to customers and internal teams, providing expert-level architectural guidance for complex PostgreSQL environments across on-premises, hybrid, and cloud deployments. The role requires the ability to manage technical compliance, operational resilience, and best practices throughout all stages of the database lifecycle. Experience / Education Requirements Required Bachelor’s Degree or equivalent experience 15+ years of database administration, architecture, or support experience 10+ years hands-on PostgreSQL experience in enterprise environments Strong experience with PostgreSQL performance tunin

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S
1mo ago

Who we are About Privy Our mission is to make privacy and user ownership the default online. To do so, we build simple, flexible APIs and tools for developers that make it easy to build new products on crypto rails. Privy owns the abstractions and infrastructure layer above wallets, integrating across chains, third-party providers, and Stripe products like Treasury and Link. We get to solve hard technical problems while leveraging Stripe's distribution to reach customers like Ramp, Klarna, Deel, Kraken, Hyperliquid, and Fomo — powering experiences for both mainstream users and crypto natives. Learn more about Privy: Privy and Stripe: Bringing crypto to everyone About the team Privy is seeking a motivated, experienced Account Executive to join our growing Enterprise team. In this pivotal role, you'll be instrumental in driving our expansion within high-priority segments, such as neobanking, payments, and wealth management, by leveraging our enterprise playbook. If you're a hungry strategic thinker with a passion for building relationships and a deep understanding of the enterprise and fintech landscape, we want to hear from you. As an Account Executive, you'll have the exciting opportunity to contribute to our global growth strategy and become a key spokesperson for Privy's enterprise vertical. What you’ll do Lead Generation & Pipeline Management: Partner with the Head of Go-to-Market (GTM) to generate, close, and deliver a robust pipeline of enterprise prospects. You will build and iterate outbound campaigns based on feedback and manage a pipeline across multiple ICP's. Product Expertise & Discovery: Become an expert on Privy's products, confidently leading initial discovery calls with fintech prospects to understand their needs and demonstrate our value. Deal Cycle Management: Drive the full sales lifecycle from sourcing new opportunities to closing deals, serving as the primary champion for Privy accounts. Strategic GTM Support: Contribute to t

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Mixpanel
📍 Sydney• Full-time• Hybrid
1mo ago

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Customer Engineering Team Mixpanel’s Customer Engineering teams are analytics consultants who embed themselves within our enterprise customer teams to drive business outcomes. We work with prospects and customers throughout the customer journey to understand what drives value, and serve as the technical counterpart to our Sales organisation to deliver on that value. You will partner closely with Account Executives, Customer Value Architects, Product, Engineering, and Support to successfully roll out self-serve analytics within our customers’ organisations, help manage change, execute on technical projects and services that delight our customers, and ultimately drive ROI on the customer’s Mixpanel investment. About the Role Our Customer Engineers are inquisitive, nimble, and able to clearly articulate the technical benefits and requirements of Mixpanel to developers and product managers, while also communicating the business value of our product to senior executives. In your first month, you’ll become a Mixpanel expert—both in features and functionality as well as implementation. You’ll shadow customer calls and demos with current Customer Engineers and Account Executives while learning to articulate our value proposition, and be trained on Mixpanel’s internal systems and tools. Within your first three months, you’ll be directly involved in deal cycles with Account Executives across the ANZ region. You’ll lead the technical qualification for customer use cases and deliver customised demos for prospects and existing customers, working directly with leadership at the prospect’s organisation to und

pythonsqlaws
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Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Providing world-class customer service for our community of guests and hosts is a critical mission at Airbnb. The Ambassador Routing & Channels (ARC) team sits within Airbnb Community Support and is responsible for powering intelligent, differentiated service experiences, ensuring every support request, across any channel, is addressed by the right expert at the right time. Our work directly drives faster resolutions, higher quality interactions, and exceptional customer satisfaction at scale. The Difference You Will Make: As a Senior Backend Engineer on the ARC team, you will contribute meaningfully across our core routing and differentiated service programs: Contribute to and lead engineering delivery on programs that enable intelligent agent matching, personalized support experiences for high-value customers, and next-generation routing and communication channel capabilities. Own and evolve core routing infrastructure, including decision engines, workflow orchestration, and routing rule management. Ensuring high availability, correctness, and scalability across millions of daily support interactions. Help drive consolidation of fragmented routing logic spread across multiple platforms and channels into a centralized, auditable, and maintainable system. Collaborate cross-functionally with Product, Operations, Data Science, and partner engineering teams to align on priorities and deliver outcomes that improve the customer support experience. Contribute to technical quality through design reviews, code reviews, and pragmatic architectural decision-making. Support the team's tech

airecruitmentcustomer service
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S
1mo ago

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is currently seeking a Partner Enablement Manager and you will work to execute and maintain enablement programs for Smartsheet Partners. You will be a subject matter expert on Smartsheet’s product, sales motion, and partner program. Our partners will recognize you as the resource that helps them sell, deliver, and grow successfully. You’ll use that expertise to create and deliver a programmatic approach to upskilling our partner ecosystem’s skills. This is a high-visibility role at the center of Smartsheet's partner ecosystem in APJ. You will shape how our partners sell, deliver, and grow with Smartsheet, with direct influence on regional revenue and partner success. This role is based in Sydney, reporting to the Senior Director, Strategy. You Will: Support the Global Partner Program Lead in enabling and executing the Aligned Partner Program (e.g., support data collection, process execution and reporting) Execute and manage the Partner Enablement program regionally and work with all key stakeholders to ensure the success of the program Work cross functionally to build partner competency and skills via asynchronous, instructor led, and web based training programs. Facilitate learning sessions, including live in person content delivery, covering a broad range of Smartsheet content: Product, Technical, Use Case, Target Personas, How to Sell, Services Delivery Methodology and Program Enablement. Experience maintaining audience energy level with live and virtual events. Eas

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Airbnb
📍 United States• Full-time• From $180K/yr
1mo ago

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Airbnb, a leader in travel and hospitality, is on a mission to create a world where anyone can belong anywhere. We offer unique accommodations and experiences, crafted and curated by locals. As we expand into new marketplaces for in-person experiences and services, we are on the lookout for driven and innovative individuals to help shape our growth trajectory. The Difference You Will Make: Airbnb is seeking a Staff, Advanced Analytics, to support our Guest App team. This individual will act as a senior thought partner, supporting strategic business and product initiatives through detailed data analysis, experimentation, statistical modeling, and the development of reporting tools and metrics. The individual will be instrumental in driving product decisions for the Guest App, especially for strategically important Promotional Merchandising initiatives, to optimize for the company's objectives and ensure optimal experiences for guests. A Typical Day: Be the Advanced Analytics owner and expert on domain datasets. Work with large and complex data sets to solve a wide array of challenging problems using different analytical and statistical approaches. Apply technical expertise with quantitative analysis, experimentation, data mining, forecasting and the presentation of data to identify trends and patterns that can inform decision-making. Collaborate closely with Product, Engineering, Finance, Marketing, Operations, Data Science, Advanced Analytics, Data and Analytical Engineering, and other cross-functional teams to provide actionable insights. Design, execute, and analyze experime

pythonsqlagile
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M
10 days ago

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Tax Overview: This role serves as the primary subject-matter expert on employment tax matters, working in close partnership with cross-functional stakeholders and external providers, to execute global employment tax initiatives, translates complex, multi-jurisdictional regulatory requirements into sustainable operating models, risk management, and serves as advisor on regulatory developments, and on complex employment tax matters affecting the global workforce across all jurisdictions in which the company operations. Role: • Execute and support global employment tax strategy, balancing compliance, risk mitigation, financial accuracy, operational efficiency, and cost optimization across all jurisdictions • Serve as a trusted advisor to internal stakeholders and business units on employment tax implications relating to workforce strategy, mobility programs, mergers and acquisitions, organizational restructuring, and evolving workforce models • Interpret, and operationalize complex employment tax and social security legislation, in alignment with company policies, internal controls, and governance • Lead tax planning initiatives and provide technical guidance on taxation of compensation and benefits, multi-jurisdictional taxation, recharge treatment and employer reporting and withholding requi

SAPaccountingfinance
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Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The BizTech team at Airbnb is crucial to the company's operations, handling critical data related to compliance with Tax, Payments, and Legal regulations. We also manage application data for tools such as CRM, Jira, and Workday, which are essential for Airbnb’s business. Joining this team means working with cross-functional stakeholders, designing scalable solutions, and contributing to a world-class data engineering environment with an emphasis on quality, scalability, and robust engineering practices. The Difference You Will Make: We are looking for a hands-on expert to provide technical leadership in addressing BizTech’s diverse data engineering needs and driving long-term strategies and best practices. This key leadership role requires strong collaboration and influence across teams. You'll play a crucial role in understanding business needs, identifying the right data sources, designing efficient data models, and building reliable, scalable data pipelines. As technology continues to evolve, you'll help shape and maintain significant parts of BizTech’s critical data ecosystem. Your contributions will not only address complex business challenges but also help refine and advance Airbnb’s Data Engineering Paved Path, benefiting the entire data community at Airbnb. We believe in solving problems and contributing back to our data community to continuously improve. A Typical Day /Responsibilities: Lead the design, implementation, and testing of data systems, from architecture to production. Build batch and real-time data systems that support business needs and critical products. Ensur

pythonjavasql
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A
1mo ago

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The BizTech team at Airbnb is crucial to the company's operations, handling critical data related to compliance with Tax, Payments, and Legal regulations. We also manage application data for tools such as CRM, Jira, and Workday, which are essential for Airbnb’s business. Joining this team means working with cross-functional stakeholders, designing scalable solutions, and contributing to a world-class data engineering environment with an emphasis on quality, scalability, and robust engineering practices. The Difference You Will Make: We are looking for a hands-on expert to provide technical leadership in addressing BizTech’s diverse data engineering needs and driving long-term strategies and best practices. This key leadership role requires strong collaboration and influence across teams. You'll play a crucial role in understanding business needs, identifying the right data sources, designing efficient data models, and building reliable, scalable data pipelines. As technology continues to evolve, you'll help shape and maintain significant parts of BizTech’s critical data ecosystem. Your contributions will not only address complex business challenges but also help refine and advance Airbnb’s Data Engineering Paved Path, benefiting the entire data community at Airbnb. We believe in solving problems and contributing back to our data community to continuously improve. A Typical Day /Responsibilities: Lead the design, implementation, and testing of data systems, from architecture to production. Build batch and real-time data systems that support business needs and critical products. Ensur

pythonjavasql
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M
Mongodb
📍 Gurugram• Full-time
1mo ago

As an Associate Recruiter on our Talent Discovery team, you will have the unique opportunity to become a hiring subject matter expert across all areas of our business, recruiting for technical to non-technical roles alike. Pivoting to support critical positions as they arise across the company, Associate Recruiters will focus on both passive talent sourcing as well as full-lifecycle recruiting. In this role, you will be expected to quickly upskill in new role profiles while maintaining a constant focus on cultivating a robust pipeline of aligned talent as an expert in numerous impactful sourcing tactics. This opportunity is ideal for individuals who embrace change, thrive in a dynamic, ever-evolving environment, and are excited to advance their career in technical recruiting. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. Shift: 2:00 PM – 10:00 PM IST In this role, you will Support critical MongoDB roles through strategic passive talent sourcing, quickly pivoting to support new areas of MongoDB’s business as hiring needs arise Provide full lifecycle recruitment support for a variety of positions across the company, ranging from highly niche technical roles to non-technical functions Work closely with hiring managers to understand business needs and deliver qualified talent accordingly, becoming an expert in the external market and a consultative talent advisor for business stakeholders Partner with coordinators, hiring managers and interviewers to deliver an exceptional candidate experience, maintaining a high-touch and personalized process for all candidates Support an equitable and inclusive hiring process for all candidates by educating stakeholders on hiring best practices and unconscious bias in decision-making Conduct talent mapping, competitive intelligence research, and focused pipelining to support ever-changing business needs Help build and evolve our long-term candidate engagement strategies at MongoDB,

mongodbawsazure
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We anticipate the application window for this opening will close on - 28 Sep 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life The Senior Process Engineer is responsible for providing support for multiple product families related to safety, quality, service, product cost, process improvements, and customer feedback across chemical, extrusion, textile, and biomedical manufacturing processes. This role leads and participates in cross-functional teams to achieve project goals, support continuous improvement initiatives, and drive manufacturing performance. Based at Medtronic's North Haven, Connecticut campus, a major manufacturing and engineering site supporting Surgical Innovations products, the Senior Process Engineer serves as a technical expert for production equipment and manufacturing processes. The role also supports new products transitioning from R&D into manufacturing, helping ensure successful product launch, operational readiness, and long-term manufacturing sustainability. At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We’re working 5 days a week onsite as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary. The Senior Process Engi

project managementprocurementrecruitment
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We anticipate the application window for this opening will close on - 19 Oct 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role. Careers that Change Lives Bring your sales talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career in sales that changes lives. A Day in the Life The Executive Stapling Robotics Specialist is a key technical and strategic expert responsible for driving market share growth in stapling technologies while pioneering robotic hybrid bedside procedures. This role partners with cross-functional teams to execute market development programs, develop key opinion leader (KOL) strategies, and enhance robotic surgical expertise to support long-term portfolio expansion. Primary Responsibilities: Stapling Technology Leadership:

recruitmentHRCRM
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