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Technical Support Expert 2 Jobs

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Okta
📍 Toronto• Full-time• From C$110K/yr
1mo ago

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Team The Auth0 Platform Tools team owns the incident management tooling, Slack-based tooling, StatusPage, and local development environments that Auth0 engineers rely on every day. That includes incident.io and the services we have built around it, Statuspage, custom Slack bot applications that automate our incident response and engineering operations workflows, the customer-facing web application behind status.auth0.com, Vivaldi, and Tilt - the tools engineers use to run Auth0 locally. We are seeking an engineer to help build new features across all of these tools. Our stack is primarily TypeScript and Node.js, with a React and Next.js front end, backed by Postgres and Redis, and deployed on Kubernetes on AWS. A significant portion of our incident and engineering operations automation is built on Tines, a no-code automation platform. Prior no-code experience is welcome, but we expect you to learn Tines here and become effective with it. Current initiatives include extending our incident tooling to meet FedRAMP requirements, taking full ownership of the status page, and improving how we communicate incident status to customers. There is real room to improve along the way, from test coverage to resilience to inherited technical debt. We build for two audiences: Auth0 engineers, who depend on our tooling every day, and Auth0's customers, who rely on the status page during incidents. We are looking for an engineer who cares about both and enjoys working wi

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Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Device Identity and Access Organization The Device Identity and Access organization is at the forefront of Okta’s Zero Trust vision. As a foundational pillar within Okta Research and Development (ORD), our mission is to transform the device itself into a secure, trusted, and effortless identity factor. We are the teams responsible for ensuring users can seamlessly interact with their work from any endpoint, anywhere in the world. We engineer the end-to-end device experience—from our flagship FastPass , Okta Device Access (ODA), and Device Assurance . Our teams own the continuous authentication pipeline, device lifecycle management, and the sophisticated cloud services that analyze real-time trust and assurance signals to make frictionless, passwordless access a reality across Windows, macOS, iOS, Linux, and Android. Our organization is comprised of engineers who thrive at the intersection of deep client-side platform engineering and massive-scale distributed systems. The work we do secures millions of enterprise endpoints globally, prevents modern identity attacks, and fundamentally changes how people work by making world-class security completely invisible to the end user. Explore our culture and technical innovations on the Okta Engineering Blog . The Staff Software Engineer Opportunity We seek a dynamic and influential Staff Software Engineer to join our Device Authenticators engineering team. The ideal candidate will leverage their deep An

awsci/cdgit
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O
1mo ago

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta is an enterprise grade identity management platform, built from the ground up in the cloud and delivered with an unwavering focus on customer success. With Okta, organizations can manage access across any application, person or device. Whether the people are employees, partners or customers or the applications are in the cloud, on premises or on a mobile device, Okta helps organizations become more secure, make people more productive, and maintain compliance. The Okta platform provides directory services, single sign-on, strong authentication, provisioning, workflow, and built in reporting. It runs in the cloud on a secure, reliable, extensively audited platform and integrates deeply with on premises applications, directories, and identity management systems. We are looking for an experienced Software Architect to work on our Onboarding and Lifecycle Management (LCM) Platform team with focus on enhancing and managing services for importing, syncing and provisioning identities and access policies i.e., users, groups, roles, entitlements, etc. These features allow customers the flexibility to link and enhance their business processes with Okta’s identity management product. We are looking for an experienced Software Architect to join our team and help us build the future of identity and access management. Ideal candidate should be : Hands-on expert developer in Java who is deeply technical with a passion for building high-quality, secure, and p

javasqlpostgresql
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Okta
📍 Bengaluru• Full-time
1mo ago

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Position Description Okta is an enterprise grade identity management platform, built from the ground up in the cloud and delivered with an unwavering focus on customer success. With Okta, organizations can manage access across any application, person or device. Whether the people are employees, partners or customers or the applications are in the cloud, on premises or on a mobile device, Okta helps organizations become more secure, make people more productive, and maintain compliance. The Okta platform provides directory services, single sign-on, strong authentication, provisioning, workflow, and built in reporting. It runs in the cloud on a secure, reliable, extensively audited platform and integrates deeply with on premises applications, directories, and identity management systems. We are looking for an experienced Principal Software Engineer to work on our Onboarding and Lifecycle Management (LCM) Platform team with focus on enhancing and managing services for importing, syncing and provisioning identities and access policies i.e., users, groups, roles, entitlements, etc. These features allow customers the flexibility to link and enhance their business processes with Okta’s identity management product. We are looking for a seasoned Principal Engineer to join our team and help us build the future of identity and access management. Ideal candidate should be Hands-on expert developer in Java who is deeply technical with a passion for building

javasqlpostgresql
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O
1mo ago

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. What You’ll Be Doing Design, build, and operate highly scalable, reliable, and secure infrastructure powering our production systems across AWS and GCP. Lead major reliability and modernization initiatives, including container platform migrations (e.g., ECS to EKS/GKE) and microservice enablement across multi-cloud environments. Serve as a technical authority in Kubernetes (EKS and GKE), cloud infrastructure (AWS and GCP), and modern CI/CD practices (GitOps, automation pipelines). Partner with development teams to architect and enable microservice-based applications, ensuring production readiness, scalability, and observability. Implement and manage infrastructure as code (Terraform, Ansible) to automate provisioning, scaling, and configuration management across multiple cloud providers. Drive improvements in observability, performance, and cost efficiency through robust monitoring, logging, and alerting systems that span AWS and GCP. Champion SRE best practices — defining SLOs/SLIs, conducting blameless postmortems, and continuously improving incident response. Lead complex technical projects from conception to completion, managing timelines, and technical dependencies across teams. Mentor engineers across teams, fostering a culture of reliability, automation, and continuous learning. Collaborate with security and compliance partners to ensure infrastructure adheres to best practices and standards (e.g., IAM Federation, Workload Identity). Participate in t

pythonsqlpostgresql
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Okta
📍 Dublin• Full-time
1mo ago

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Auth0 Solutions Engineering team are involved in all stages of the customer’s development lifecycle and are experienced using presentations, email, phone and social media to connect with customers. We are looking for great teammates who are able to work in close partnership with the sales team to progress opportunities toward successful conclusion. We believe in Okta’s Solutions Engineers empathise with existing and prospective customers to quickly discern the true technical needs in the context of their business, by asking detailed and clarifying questions and presenting solutions that target those needs. You have the rare combination of technical savviness and business insight and you’re looking for a career where you can utilise both. As a Solutions Engineer at Okta, you will hone each of these skills by advising a diverse set of customers on what is possible using the Auth0 Identity Platform. What you’ll be doing: Comprehensive discovery. Understanding the requirements of customers and prospects in the context of their desired business outcomes. Deal progression. Working in close partnership with the sales team to progress opportunities. Manage technical sales progression from discovery to technical win. Building sales presentations, product demonstrations and educating customers (everyone from developers to product managers to C-level executives) on the best ways to cloud security technology. Have a hands-on approach to solution validation,

pythonjavareact
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Okta
📍 Bengaluru• Full-time
1mo ago

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta Workflows is the secure, no-code automation platform that empowers organizations to build identity-centric workflows across cloud applications — all without writing code. Our intuitive drag-and-drop interface allows enterprises to automate complex business processes at scale, enhancing productivity, enforcing security, and simplifying IT operations. Customers like Netflix, MGM, and NTT rely on Workflows to automate high-impact identity scenarios with speed and confidence. As we continue to scale, we’re investing in extensibility, developer experience, and performance. Join us to help shape the future of cloud automation and low-code development. Location: Bengaluru, Karnataka, India Work Mode: Hybrid (2-3 days Onsite per week) Note: "This role requires in-person onboarding and travel to our Bengaluru, IN office during the first week of employment." Position Description We’re hiring a Staff Full-Stack Engineer to join the Flow builder team within Okta Workflows. This team owns the core no-code canvas that enables both internal teams and our customers to build powerful automation experiences with ease. As a Staff Engineer, you’ll lead initiatives that span front-end and back-end services — delivering performant, secure, and scalable features. You’ll help define architecture, drive implementation, and collaborate closely with Design, PM, and Platform teams. You’ll also work directly with our technical architects to help shape what

javascripttypescriptjava
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O
Okta
📍 Bengaluru• Full-time
1mo ago

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Product Okta’s Auth0 is an easy-to-implement authentication and authorization platform designed by developers for developers. We make access to applications safe, secure, and seamless for the more than 100 million daily logins around the world. Our modern approach to identity enables this Tier-0 global service to deliver convenience, privacy, and security so customers can focus on innovation. The Team The Enablement team is at the core of expanding Auth0's capabilities for B2B customers, enabling seamless and automated user lifecycle management at a massive scale. We build and own the critical features that enterprises rely on to connect their identity sources to Auth0, including Enterprise APIs and our powerful self-service capabilities . Our work is highly impactful, helping customers automate the creation, updating, and deactivation of users. This is a cornerstone for B2B SaaS applications that need to efficiently manage access for their own customers and partners. We work with NodeJS , TypeScript , PostgreSQL , MongoDB , and React to build these highly available and scalable services. What you’ll be doing: Help drive the architectural vision and strategy on the team to design and deliver powerful new enterprise APIs and functionality for our customers. Orchestrate and lead major technical projects across teams as necessary. Design, architect, code, and document large-scale distributed systems. Serve as a subject matter expert on building scalable, r

javascripttypescriptjava
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Okta
📍 Washington• Full-time• From $160K/yr
1mo ago

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Solutions Engineering Team We believe Solutions Engineers at Okta are involved in all stages of the customer’s digital transformation. Solutions Engineers are experienced using presentations, email, phone and social media to connect with customers virtually and in-person. We are looking for great teammates who can build and deliver sales presentations and customized product demonstrations to help educate Okta’s Customers (everyone from developers to product managers to C-level executives) on best practices during their cloud security technology journey. We believe Okta’s Solutions Engineers empathize with Customers and quickly discern their true technical needs by asking detailed, clarifying questions while presenting solutions that specifically address those needs. Okta Solution Engineers have the rare combination of technical acumen and business insight; in a career where you can utilize both. As a Solutions Engineer at Okta, you will further develop each of these skills by advising a diverse set of customers on the value they will gain by using Okta’s Identity Platform. The Solutions Engineer, Okta Opportunity Reporting to the Senior Manager of Solutions Engineers, the Solutions Engineer (Corporate/New Business) is a functional business consultant, with a passion for technology and the advanced ability to develop, position and demonstrate product-specific solutions during sales cycles, while achieving quarterly and annual sales goals for an assigned

javascriptpythonjava
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Okta
📍 San Francisco• Full-time• From $134K/yr
1mo ago

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Technology, Data, and Intelligence (TDI) Team Okta is the leading independent identity provider. The Technology, Data, and Intelligence (TDI) organization is the engine that powers Okta's global workforce, providing the technology and systems that enable our employees to do their best work. The Staff Security Engineer Opportunity We are seeking a highly skilled and hands-on Staff Security Engineer with a DevSecOps & Issue Management focus to join the TDI Security team. In this role, you will be embedded directly within our technical environments , working side-by-side with engineering and operations teams to strengthen Okta’s security posture across infrastructure, cloud, and business systems. This is a tactical and strategic role; you will build a centralized Security Posture Analytics and Reporting capability that aggregates findings, remediation status, and risk data across Okta's security tools to improve visibility, accountability, and execution. The focus is on automating issue tracking and ownership assignment, identifying and routing unowned findings, partnering with remediation teams to accelerate closure, and developing remediation solutions where none currently exist. Longer term, leverage AI to simplify security posture management, increase trust in the data, automate analysis and prioritization, and provide actionable insights that help TDI proactively manage security risk at scale. The ideal candidate combines deep technical security e

awsci/cdrest
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O
1mo ago

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. What You’ll Be Doing Design, build, and operate highly scalable, reliable, and secure infrastructure powering our production systems across AWS and GCP. Lead major reliability and modernization initiatives, including container platform migrations (e.g., ECS to EKS/GKE) and microservice enablement across multi-cloud environments. Serve as a technical authority in Kubernetes (EKS and GKE), cloud infrastructure (AWS and GCP), and modern CI/CD practices (GitOps, automation pipelines). Partner with development teams to architect and enable microservice-based applications, ensuring production readiness, scalability, and observability. Implement and manage infrastructure as code (Terraform, Ansible) to automate provisioning, scaling, and configuration management across multiple cloud providers. Drive improvements in observability, performance, and cost efficiency through robust monitoring, logging, and alerting systems that span AWS and GCP. Champion SRE best practices — defining SLOs/SLIs, conducting blameless postmortems, and continuously improving incident response. Lead complex technical projects from

pythonsqlpostgresql
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O
Okta
📍 Washington• Full-time• From $174K/yr
1mo ago

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Federal SRE Team We are looking for an experienced Staff Site Reliability Engineer to join Okta's Federal SRE team for the Emerging Products Group (EPG). Our mission is to build highly reliable, scalable, and secure cloud services that our customers can trust. We embrace an automation-first mindset and continuously invest in platform engineering, observability, and operational excellence to enable our engineering teams to move quickly and safely. The Staff SRE, Classified Opportunity This role is ideal for an engineer who enjoys solving complex technical challenges at scale, building automation, and improving the reliability of production systems. You will serve as a technical leader within the EPG SRE organization, partnering closely with software engineers, architects, and product teams to design, build, and operate world-class cloud services. The ideal candidate exemplifies the philosophy of "if you have to do it more than once, automate it" and possesses a strong passion for continuous improvement, operational excellence, and software engineering. Security Clearance: Active U.S. TS/SCI clearance with Full Scope Poly Compliance Expertise: Proven experience navigating Federal and DoD compliance frameworks, specifically FedRAMP and Impact Level 6 (IL6) What you’ll be doing: Reliability & Operations Design, build, and operate large-scale cloud infrastructure and production services. Participate in an on-call rotation supporting hi

pythonsqlpostgresql
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Okta
📍 Bengaluru• Full-time
1mo ago

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta is searching for a SOX Senior IT Auditor to join its internal audit team and assist in the successful execution of Okta’s global SOX program. The ideal candidate is a self-motivated team player capable of overseeing IT general control and application control compliance walkthroughs and testing. Reporting to the SOX Program IT Manager, key operational responsibilities include: Perform SOX IT general control and application control walkthroughs and testing to determine whether internal controls over financial reporting are designed and operating effectively Actively follows and champions the SOX methodology with limited guidance Lead SOX IT auditors with confidence and help in their knowledge and development Able to pinpoint systemic causes of control breakdowns and the associated technical gap that generated or permitted the issue Review staff auditor work product and provide clear, actionable feedback to aid in their audit methodology understanding Identify opportunities, provide recommendations, and gain stakeholder agreement on root cause of issues and appropriate corrective actions Develop collaborative relationships with business and IT stakeholders Leverage technology in order to rationalize or automate control activities In addition to essential SOX responsibilities, individuals in this position are also responsible for assisting the Internal Audit team in risk-based operational audits Required Qualifications: BA/BS degree in accounting, finance

awsrestmachine learning
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Okta
📍 Bengaluru• Full-time
1mo ago

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Data Engineering Team Our Data Engineering team is part of the Technology Data & Intelligence organization, on a mission to accelerate Okta’s scale and growth. We focus on building platforms and capabilities utilized across the organization by sales, marketing, engineering, finance, product, and operations. You will be part of a team performing detailed technical designs, development, and implementation of applications using cutting-edge technology stacks. The Senior Data Engineer Opportunity As a Senior Data Engineer, you will be responsible for designing, building, and maintaining scalable solutions. This role involves collaborating with data engineers, analysts, scientists, and other engineers to ensure data availability, integrity, and security. You will play a critical role in preparing Okta for its AI-driven future by building stable data layers and partnering with Analytics Engineers to power our AI/ML systems. What you’ll be doing D

sqlawsdocker
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Okta
📍 Tel Aviv• Full-time
1mo ago

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Identity Security Posture Management (ISPM) Team At ISPM (formerly Spera Security), we are revolutionizing identity security for modern organizations. Our platform provides security leaders with end-to-end contextual visibility into their identity landscape—reducing risk, enhancing operational efficiency, and ensuring continuous compliance. We’re a fast-moving, high-impact team looking for an exceptional Staff Software Engineer to help shape the future of identity security and platform architecture. Hybrid work - 3 days a week from the office. What You’ll Be Doing As a Staff Software Engineer, you will serve as a technical authority and play a pivotal role in scaling our core platform. Your focus will span architecture, security research, and engineering excellence: Lead & Architect: Design, build, and scale high-performance software while driving architectural best practices across the R&D organization. Security & AI Innovation: Drive deep-dive research into cloud, SaaS ecosystems, and AI agents to build proactive detection models, mitigation strategies, and threat intelligence. Engineering Excellence: Elevate code quality, testing standards, system monitoring, and documentation across teams. Cross-Functional Ownership: Partner closely with Product and R&D to translate complex security requirements into scalable technical solutions. Scale & Optimize: Identify and resolve systemic performance bottlenecks and architectural challenges.

pythonawsrest
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