Technical Support Expert 2 Jobs

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview The Ads DSE team builds the core capabilities that power Instacart's off-platform advertising, secure data collaboration (cleanrooms), automated taxonomy management, and their associated platform foundations. We are hiring a Senior Engineer II (L6) to co-own the technical roadmap, modernize our data solutions infrastructure, scale off-platform integrations and measurement capabilities, extend our cleanroom collaboration capabilities, and automate taxonomy change management workflows. This role is pivotal for cross-team collaboration, developer productivity, and AI-driven development initiatives. You are a senior technical leader who designs and ships scalable, data‑intensive systems; drives cross‑team execution; and raises engineering standards. You’ll partner closely with Product, Data Science, Data Platform, and Governance teams to build reusable abstrac

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Are you passionate about technology and ready to dive into the world of Site Reliability Engineering? We are looking for enthusiastic individuals to join our team as Site Reliability Engineer II, where you'll play a crucial role in ensuring the reliability and performance of our platform. This is a top-notch opportunity to learn from skilled engineers and contribute to solving complex technical challenges. You will be involved in monitoring systems, responding to incidents, and developing automation to streamline operations. We are looking for someone eager to grow their skills, learn new technologies, and contribute to a culture of reliability. The Site Reliability Engineering (SRE) team integrates software and systems engineering to design and manage large-scale, distributed, and fault-tolerant systems. The team is responsible for ensuring high reliabili

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Android team’s mission is to redefine how millions of users engage with their finances. We're focused on delivering intuitive, scalable, and inclusive mobile experiences that empower our customers to build better financial futures. We collaborate closely with Product, Design, and Backend Engineering to ensure every interaction on Android reflects quality, performance, and care. Robinhood’s Trading Products team builds and evolves the customer-facing stock trading experience within Brokerage Engineering, owning key parts of the equities product surface. The team works across core order flows, trading state updates, and frontend product experiences to help customers research, place, and manage trades with reliability at scale. As a Senior Android Engineer on this team, you would lead the development of high-impact mobile experiences that sit at the center of the trading journey. We’re looking for someone who can drive complex Android work end to end, partner closely across functions, and bring the technical depth and product judgment to flex into staff-level scope for the right candidate. This role is based in our Menlo Park, CA or New York City, NY office, with in-person

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world's biggest financial problems. We're looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn't a place for complacency, it's where ambitious people do the best work of their careers. We're a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Observability team's mission is to build and own Robinhood's full-stack observability platform — the foundation that keeps every product, service, and customer experience running reliably at scale. We design and operate the systems that give engineers deep visibility into how Robinhood's infrastructure behaves, ensuring that when something goes wrong, the right people know immediately and can act fast. Our work spans metrics, logs, distributed tracing, and alerting pipelines, and we partner closely with the Robinhood Command Center to ensure our observability systems meet or exceed 99.9% uptime. We believe in monitoring our own monitors — the observability infrastructure is a product, not just a tool. As a Staff Software Engineer on the Observability team, you will be the technical lead shaping the roadmap for how Robinhood observes itself at scale. You will own the observability control plane end-to-end, making architectural decisions that directly impact the reliability and operational health of Robinhood's entire product surface. You'll lead a team of six engineers, drive the strategy for cost-efficient telemetry ingestion, build in-house solutions where off-the-shelf

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team & role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Robinhood Command Center (RCC) is a newly formed reliability team that serves as the front line for detecting, coordinating, and mitigating production incidents across Robinhood. As part of Robinhood’s broader reliability initiative, RCC works closely with product engineering, reliability, observability, infrastructure, and business teams to reduce customer impact and shorten incident duration. As a Senior Engineer, you will be part of the founding RCC team, helping define how Robinhood responds to and learns from incidents at scale. This is a highly visible role focused on incident leadership, operational excellence, and reliability tooling. You will not own product services or core infrastructure, but you will own the processes and tools that enable fast, high-quality incident response. This role is based in our Menlo Park, California office, with in-person attendance expected at least 3 days per week. What you'll do: Serve as a senior technical leader driving the long-term reliability and observability strategy across Robinhood’s infrastructure Partner closely across many different types of engineers to raise the bar for operational excellence and incident r

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Crypto Pro Trading team builds the advanced trading experience for Robinhood's most active crypto investors, powering features like real-time charting, order book visualization, and sophisticated order types across iOS. You'll work at the intersection of high-performance UI and low-latency data, ensuring traders can act on market movements in seconds. Our work directly shapes how serious crypto traders engage with the platform, from spot trading to futures and beyond. As a Senior iOS Engineer on the Crypto Pro Trading team , you'll design and build high-performance trading interfaces that handle real-time market data, complex order flows, and rich charting experiences for Robinhood's most engaged crypto users. You'll collaborate closely with product, design, and backend engineers to ship features that raise the bar on speed, reliability, and usability for professional-grade trading on mobile. Beyond feature work, you'll help define technical direction, mentor engineers on the team, and drive architectural decisions that scale with the product. This role is based in our New York, NY office, with in-person attendance expected at least 3 days per week. At Robinhood, we beli

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Robinhood Wallet team’s mission is to democratize access to financial services worldwide by leveraging DeFi protocols and Robinhood Chain! We build secure, intuitive, and decentralized products that enable our users to custody and manage their digital assets. Our team works at the intersection of traditional finance and web3, driving progress in cryptocurrency and blockchain applications. We work closely with product managers, product designers, and backend engineers to deliver highly reliable, high-performance systems for customers worldwide. We pride ourselves on a culture of shared learning, high technical standards, and respectful collaboration. As a Senior Android Engineer , you’ll build and own new product features for the Robinhood Wallet Android app. You will develop reliable and secure solutions to deliver a high-quality trading experience for cryptocurrencies and tokenized stocks, including perpetual futures, to customers worldwide. In this role, you will take lead responsibility for designing scalable mobile architectures, defining code standards, and maintaining high-quality codebases. You will collaborate closely with client engineers, backend develope

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Data Lake Ingestion team builds the foundations that move data from Robinhood’s operational platforms into our data lake so partner teams can make data-driven decisions. Our mission centers on operating secure and reliable ingestion paths, spanning near-real-time CDC pipelines, large-scale snapshot systems, and streaming flows via Kafka and Flink. We sit at the center of Robinhood's data platform, directly enabling analytics, regulatory retention workflows, and secure access patterns across the company. We collaborate with partner teams like Storage, Streaming Platform, and Governance to maintain high data quality and schema validation at scale. Our team is built on a culture of technical excellence and collaborative problem-solving to address deep platform engineering challenges! As a Senior Software Engineer, you will design and implement the next generation of our hybrid ingestion systems, focusing on performance, schema evolution, and validation. You will scale our flagship Rocket CDC platform and migrate legacy snapshot pipelines to newer, backup-based architectures. Your work will involve developing high-throughput streaming applications with Apache Flink and Kafka

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world's biggest financial problems. We're looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn't a place for complacency, it's where ambitious people do the best work of their careers. We're a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The DevX team's mission is to build and operate the core developer infrastructure at Robinhood. Our team owns and scales the systems that thousands of engineers rely on daily, partnering with software developers across the company to make development fast, reliable, and cost-efficient. We are a team that takes pride in technical excellence, platform reliability, and building tools that have an outsized impact on engineering velocity across the entire organization! As a Staff Software Engineer on the DevX team, you will serve as a technical leader for our build and developer infrastructure, driving the strategy and execution of the systems thousands of engineers depend on every day. Your work will span our build systems, CI pipelines, and remote development environments, ensuring engineers can code, test, and build with speed, safety, and reliability at scale. You will collaborate with engineering teams across Robinhood to eliminate developer friction, raise the bar for engineering productivity, and shape the long-term direction of our developer ecosystem. This is a high-visibility opportunity to set new standards of engineering efficiency and mentor the next generation of in

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Robinhood Wallet team’s mission is to democratize access to financial services worldwide by leveraging DeFi protocols and Robinhood Chain! We build secure, intuitive, and decentralized products that enable our users to custody and manage their digital assets. Our team works at the intersection of traditional finance and web3, driving progress in cryptocurrency and blockchain applications. We work closely with product managers, product designers, and backend engineers to deliver highly reliable, high-performance systems for customers worldwide. We pride ourselves on a culture of shared learning, high technical standards, and respectful collaboration. As a Senior Android Developer , you’ll build and own new product features for the Robinhood Wallet Android app. You will develop reliable and secure solutions to deliver a high-quality trading experience for cryptocurrencies and tokenized stocks, including perpetual futures, to customers worldwide. In this role, you will take lead responsibility for designing scalable mobile architectures, defining code standards, and maintaining high-quality codebases. You will collaborate closely with client engineers, backend develop

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As an Internal Audit IT Associate Manager, you'll join the Internal Audit team and lead the execution of IT and security audits across Coinbase's global cloud infrastructure, security operations, and crypto-native products. This team delivers independent, third-line assurance over technology, information security, and IT governance, helping Coinbase protect customers and maintain trust at scale. You'll own audits end-to-end, from planning through reporting, mentor junior team members supporting your engagements, and translate complex technical findings into clear, actionable insights for senior leadership. What you'll do: Own end-to-end execution of IT and security audits covering cloud infrastructure (AWS, GCP), application security, identity and access management, vendor/third-party risk, and blockchain-related products including wallets and cold storage. Lead audit planning, fieldwork, and stakeholder management, synthesizing findings into evidence-based reports and presentations for senior leadership and the Audit Committee. Direct and develop junior audit team members supporting your engagements, providing day-to-day guidance, reviewing workpapers, and coaching on technical and professional growth. Drive continuous monitoring and validation of remediated audit findings, tracking management responses and flagging delays or emerging risk themes. Partner with Engin

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Manager, Corporate Programs Corporate & Strategic Programs (CSP) sits within Coinbase's central Business org, leveraging program management to supercharge execution on the company's most critical priorities. As a Manager, Corporate Programs, you'll own two of our most visible cross-functional programs: CORA (Change Oversight & Risk Assessment), which mitigates risk across all product launches and system changes, and Planning, which manages Executive QBRs, OKRs, and dependencies management. You'll drive both programs end-to-end, translating complex process challenges into scalable solutions with direct visibility to senior leadership. What you'll do: Conduct research and analysis to understand internal customer pain points and create solutions prioritized into a clear roadmap Drive Executive QBR planning cycles end-to-end, from company guidance through to final outputs Maintain CORA's operating rhythms including weekly and monthly reporting, and represent CORA during audits and compliance exams with internal and external stakeholders including regulators Partner with technical teams (IT, data, engineering) when solutions require more complex technical builds Maintain all enablement resources including guidance, policies, procedures, FAQs, training materials, and AI agents Identify and implement scalable solutions to systemic process and tooling c

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Global Intelligence Analyst on the Global Intelligence team, you'll help protect Coinbase, its customers, and the broader crypto ecosystem from illicit activity by interfacing with law enforcement, investigating wrongdoing, and ensuring the highest standard of compliance. This team specializes in blockchain analysis, criminal subpoena responses, and proactive investigations targeting fraud, money laundering, ransomware, darknet markets, account takeovers, and investment scams. You'll evaluate and fulfill legal information requests, conduct on-chain investigations, and serve as the team's primary point of contact for law enforcement requests from Brazil as Coinbase continues to expand in the region. What you'll do: Serve as a point of contact for law enforcement inquiries, including as the DRI for law enforcement requests from Brazil, providing technical assistance and records in alignment with legal and compliance guidelines. Evaluate, process, and fulfill legal information requests (e.g., subpoenas) in a timely manner, determining any risks or sensitivities associated with each request. Conduct blockchain analysis using investigative tools such as Chainalysis, TRM Labs, and Elliptic to trace illicit fund flows and identify criminal typologies. Pursue investigations into criminal activity with oversight from senior investigators, building cases from limited init

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As an M&A and Accounting Policy Manager on Coinbase's Accounting team, you'll serve as the primary accounting resource across the full M&A and investment transaction lifecycle - from financial due diligence and purchase accounting through post-close integration. Reporting to the Director of Reporting and Technical Accounting Policy, you'll also evolve Coinbase's accounting policies across new and emerging business activities, applying deep US GAAP expertise in partnership with Legal, Corporate Development, Tax, and Controllership. What you'll do: Lead financial due diligence on target companies, including quality of earnings analysis, working capital assessments, and identification of accounting exposures and deal-relevant risks Own end-to-end purchase accounting for completed acquisitions under ASC 805, including purchase price allocation, intangible asset recognition, goodwill calculation, and measurement period adjustments Drive the accounting treatment for strategic investments under ASC 321, ASC 323, and ASC 810, including equity method and fair value option elections Shape and evolve Coinbase's accounting policies through technical accounting memos on new and emerging products, bringing each analysis to closure in partnership with external auditors Deliver original footnote disclosures, MD&A, and transaction-related disclosures for 10-Q and 10-K fil

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Staff Software Engineer, Core AI Infrastructure You'll join a high-performing team of engineers driving AI transformation at Coinbase as a Senior Software Engineer on the IT Operations team within ESTO. This team builds custom products through full-stack engineering and scales the infrastructure powering Coinbase's AI products, with direct exposure to senior leadership in a fast-paced, incubator-style environment. You'll own the reliability and automation of critical AI infrastructure, ensuring our systems are resilient, observable, and secure at scale. What you'll do: Own end-to-end delivery of AI products by building production-grade distributed systems, including serving infrastructure, data pipelines, and deployment orchestration across the full stack throughout the SDLC. Drive platform adoption by designing clean APIs, abstractions, and developer-facing tooling that enable product teams to integrate AI capabilities without bespoke infrastructure requests. Partner with engineering and product leadership across Platform and other product groups to align infrastructure requirements, resolve cross-team technical dependencies, and define shared platform contracts. Shape engineering standards and technical culture by establishing architectural patterns, mentoring engineers, and raising the bar on code quality, observability, and operational excellence. Build