Technical Support Specialist Jobs

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Vice President, Software Engineering Overview Decision Stream is Mastercard's next-generation AI-native decisioning platform, designed to power intelligent, real-time decisions across fraud, authentication, payments, and risk. Built with a startup mindset and enterprise-scale ambition, the platform combines innovation, speed, and engineering excellence to redefine decisioning across Mastercard's global ecosystem. We are seeking a visionary and hands-on VP of Software Engineering to help build and scale the platform. This leader will partner closely with Product, Architecture, AI, and Platform Engineering teams to drive technology strategy, architecture, engineering execution, and organizational growth. What You'll Do Lead Through Technical Excellence • Serve as a senior technology leader and role model for engineering teams. • Drive architecture, design, and technology decisions across distributed systems, streaming, AI, and cloud-native platforms. • Engage deeply with engineers, architects, and product leaders to solve complex technical challenges. • Influence engineering standards, software quality, and operational excellence. Build and Scale the Platform • Help shape and deliver a highly scalable, resilient, and secure decisioning platform operating at Mastercard scale. • Balan

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Data Scientist-2 Overview Product Data & Analytics is a centralized global team that enables Mastercard product business units to make better data‑driven decisions. We build internal analytics partnerships that strengthen focus on business performance, portfolio and revenue optimization, initiative tracking, new product development, and go‑to‑market strategies. These capabilities are underpinned by our data platforms that enable insights to be delivered in a standardized, scalable, and cost‑efficient manner. Key Responsibilities Strategic Support • Design and implement value enablement frameworks that optimize pricing strategies, enhance pre-sales propositions, and ensure customer success. • Collaborate with global and regional teams to tailor solutions that meet regional business needs and align with Mastercard's objectives. • Provide data-driven insights and recommendations to optimize pricing, pre-sales strategies, and customer success outcomes. • Develop frameworks, project structures, and presentations to communicate key strategic initiatives. • Conduct data integrity checks and ensure quality and reliability in data used for analysis. • Translate complex business problems into analytical solutions that support strategic decision-making. Technical Leadersh

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Principal Product Architect Mastercard powers economies and empowers people in more than 200 countries and territories worldwide. Together with our customers, we are building a sustainable economy where everyone can prosper. Through secure, simple and accessible digital payments, our technology, partnerships and networks help people, businesses and governments reach their full potential. A2A Risk Solutions: Principal Product Architect We are seeking a Principal Product Architect to join our award-winning Account-to-Account (A2A) Risk Solutions team. Our products combine advanced data science and payments expertise to help financial institutions combat fraud and financial crime. This role will be central to designing and scaling Mastercard's global A2A Risk Solutions. Working closely with product, engineering, data science, customers, financial institutions and technology partners, you will define scalable architecture patterns, shape technology strategy and support expansion into new markets. Responsibilities Define and maintain solution architectures that align with business objectives, product requirements and architectural principles. Translate business, customer and market requirements into scalable, secure and resilient technical designs. Lead architecture for A2A fraud and f

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Data Scientist What is the opportunity? We are seeking a highly skilled and motivated Data Scientist to join our Cyber Analytics team within the Security Solutions Data Science organization. This role is critical to driving advanced analytics initiatives, improving fraud detection capabilities, and supporting strategic decision-making across cybersecurity and payment fraud domains. What will you do? • Gain subject matter knowledge on web application security, commonly exploited cyber vulnerabilities, and methods of online and payment card fraud including the common points of purchase for compromised cards. • Build, develop, and maintain innovative data-driven analytical solutions, including predictive models and machine learning algorithms, on large volumes of data to support analytics and reporting needs across products, markets, and services. • Competently handle large datasets, sifting for patterns and trends and translating those insights into technical rules and solutions. • Combine cybersecurity and transaction data into new and insightful views of fraud and vulnerability across the Mastercard network. • Collaborate with cross-functional teams including product, engineering, and operations to understand product, usage, and data pipelines as well as delivering scalable solutions. • T

Work Flexibility: Onsite It's Time to Join Stryker! Stryker is seeking a Staff Electrical Engineer to support the design and development of electrical systems and subsystems for complex medical devices. In this role, you will apply your electrical engineering expertise across design, prototyping, testing, troubleshooting, and documentation. You will translate product and customer needs into engineering requirements and robust electrical designs while collaborating closely with cross-functional teams throughout the product development lifecycle. What You Will Do Electrical Design and Development Design and develop electrical components, circuits, and subsystems for medical devices. Translate design inputs and system requirements into electrical engineering specifications and detailed designs. Develop, evaluate, and refine design concepts through analysis, prototyping, simulation, and bench testing. Apply advanced electrical test methods to evaluate component and subsystem performance. Investigate complex technical problems, identify potential solutions, and evaluate design alternatives against product and subsystem requirements. Conduct technical research, analysis, and engineering studies to support design decisions and product development. Assess system-level impacts and dependencies associated with electrical design choices. Verification and Technical Execution Develop and execute test methods to evaluate electrical designs, components, and subsystems. Analyze test results, troubleshoot design issues, and drive problems to root cause and resolution. Apply engineering analysis, modeling, simulation, and statistical methods as appropriate to support design decisions. Partner with other engineering dis

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! We know that growth doesn’t happen by chance - it’s powered by world-class marketing, underpinned by smart operations. We’re looking for a Marketing Insight & Data Lead to serve as a key operational link between marketing strategy and technical execution, and to deliver insights that fuel our global marketing engine. Under the direct guidance of the Sr. Director of Marketing Ops and working closely with the Head of Marketing Orchestration, your primary mission is to support our insight-delivery framework. You will help gather and structure marketing insight, empowering marketing teams to make data-informed decisions while centralising reporting requirements for hand-off to central Data & Analytics, Data Engineering, and GTM Tech functions. In this role, you act as an integrator, ensuring data outputs are fully operationalised. You will directly impact three core areas: optimising marketing efficiency by delivering dashboards for ROI and Brand Health tracking; supercharging the funnel by refining campaign, lead, and account engagement data; and elevating overall data trust by eliminating blind spots and ensuring system-wide tracking completeness. If you thrive on turning complexity into clarity, blending data with innovation, and enabling marketing teams to perform at their best, this role is for you. What you'll be doing: Lead dashboard and insight delivery for regional and central marketing teams. Translate complex performance data into actionable insights to optimise live campaigns and pull accurate reports aligned with GTM Ops, Finance, and Data teams. Support the operationalisation of dashboards and tools across marketing. Assist with

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Team Lead - Software Engineer As a Software Engineering Team Lead based in Singapore, you will lead a team of highly skilled software engineers responsible for building and evolving Adyen's Global Cards platform for the APAC region. Your team plays a critical role in developing scalable, reliable, and resilient payment capabilities that power card transactions for merchants across APAC. You'll work closely with Product Managers, Architects, and Engineering teams to deliver new functionality across the Cards domain, while continuously improving the performance, scalability, and reliability of our platform. As a people leader, you'll coach and develop engineers, foster a culture of ownership, and help shape the technical direction of one of Adyen's core payment domains. As part of Adyen's global engineering organisation, you'll collaborate closely with teams across Europe, APAC, and North America to build products that scale globally. What you'll do Lead, coach, and develop a team of Software Engineers, supporting both their technical and professional growth. Foster a high-performing engineering culture built on ownership, collaboration, and continuous learning. Partner closely with Product Managers to translate business priorities into scalable technical solutions. Drive the technical direction of the team, balancing product de

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Business Analyst - Payments Pricing As a Business Analyst - Pricing in the Global Payments Pricing team, you'll be central to Adyen's financial performance in global card payments. This role goes beyond traditional pricing - you'll be our team's expert on interchange and scheme fee charges for Card Networks such as Mastercard and Visa in the EMEA region, and ensure the financial stability of Adyen’s transactional cost prediction engine. Your responsibilities include optimizing our fee structure, contributing to reconciliation of costs, improving our processes and tooling, and generating insights that provide a holistic understanding of complex fee dynamics. You will reinforce Adyen’s commitment to fee transparency and reduce our customer’s total cost of payment. As the go-to expert within the Global Payments Pricing team, you’ll work closely together with global teams, including Product, Engineering, Finance, and Partnerships. What You'll Do Ensure merchants are charged the most accurate and optimal cost price for payment transactions, leveraging data and insights to refine fee passthrough predictions. Analyze and identify the necessary data to address questions, extract the required data, and perform analysis. Implement fee change rollouts to maintain our cost infrastructure and manage the merchant experience. Optimize, build

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Facebook, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. The people of Adyen are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Financial Products The Financial Products solution is responsible for all financial products that we offer on top of payments processing to our customers. Examples of these are our Banking, Issuing, Fx, and Capital products. Whether we work with large partner platforms, medium sized local merchants, or major international enterprise businesses, our products need to meet our clients expectations and seamlessly fit into their systems. What you’ll do: Work on complex technical projects from requirements analysis through design, implementation, testing and launch into production. Be hands-on and contribute to the implementation. Identify and improve parts of the platform to make it more robust and scalable. Bring your own point of view on best engineering practices. Your code will be used at scale and you are expected to think in that mindset when building features. We launch fast and iterate often. Concretely, this means that within your first few weeks, you will bring live functionalities that impact many merchants and shoppers. Build APIs and tooling according to quality principles such as performance and code quality. Collaborate across teams and time zones to get projects over the finish line. Who you are: Familiar with complex large scale distributed systems. You have experience with Java,

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. AML Compliance Investigations Team Lead A key part of building our business is ensuring we do it with sustainable outcomes, compliant with regulations. Trust from all stakeholders is a key enabling factor to make Adyen successful in the long term. To achieve this, Adyen has organized a mature Second Line function that partners with the business to cut through financial crime risk complexities and power sustainable growth. Our Anti-Money Laundering (AML) Compliance team and framework are at the core of this. Within the global AML Compliance team, we are looking for an experienced professional located in Amsterdam and with a proven track record in AML Compliance. They will be leading the AML Compliance Investigations team, which is conducting Second Line AML Investigations and is responsible for the submission of Suspicious Activity Reports (SARs) to multiple local Financial Intelligence Units (FIUs). The mandate is to further grow this team of talented investigators, and develop beyond investigations into the proactive maintenance of SAR program oversight, managing local nuances, FIU contacts, and providing the rest of the Adyen organization insights into SAR trends and management reporting. So: this is not an operational role managing the status quo, but on top of this enabling Adyen to grow in a compliant manner. What you’ll

This is Adyen Adyen provides payments, data, and financial products in a single solution for Global and Regional brands like Facebook, Uber, Temu, Alibaba, Popmart, Singapore Airlines and Agoda - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Group Product Manager, Adyen APAC As the Group Product Manager for Adyen APAC, you will be a pivotal member of the Adyen APAC Leadership Team. You will define and execute the product strategy for one of Adyen’s highest-growth regions across X markets, ensuring our merchants can expand their reach through locally preferred and innovative payment methods. This role sits within the global Payments Group. You will collaborate closely with the President, APAC, APAC Account Management, APAC Head of Engineering, Country heads and global product teams to build the payment engine of the future. You are not just a strategist; you act as the external face of Adyen’s holistic product innovation, engaging with regulators, industry bodies, and C-level executives at the leading merchants to shape the future of the APAC fintech landscape. What you will do Drive APAC Product Vision & Go-To-Market: Formulate and own a bold strategic vision for the Adyen APAC Payments product across S.E Asia, Japan, Aus/NZ, HK among others. Partner closely with commercial teams to ensure our technical acquiring capabilities (e.g., Cards, Alternative payment methods) and global licenses solve real-world merchant pain points, maximize market fit, and deliver a seamless commercial experience. Lead and Scale the Product Tea

About the Role: The Machine Learning team at Tubi drives the innovation behind personalized user experiences. With the largest inventory in the industry and hundreds of millions of viewers, we tackle problems in the space of recommendations, search, content understanding, and ads optimization that shape the future of streaming. We are seeking a Director of Machine Learning Engineering and Infrastructure to lead a hybrid team bridging advanced ML engineering with world-class infrastructure design. In this role, you will own the strategic direction and execution for scaling our machine learning capabilities while ensuring our distributed systems and infrastructure can support innovation at massive scale. You will combine technical depth with leadership excellence to guide teams that deliver both foundational ML systems and high-performance distributed services. This is a hybrid role for our Toronto office. What You'll Do: Lead and manage high-performing teams across ML engineering and ML infrastructure, fostering a culture of innovation, collaboration, and growth. Define and execute the strategic roadmap for ML systems, including recommendation, personalization, and ads optimization. Oversee the design, development, and deployment of scalable ML pipelines: data ingestion, feature engineering, model training, evaluation, and serving. Architect distributed systems to support ML workloads at scale, ensuring reliability, observability, and operational excellence. Partner closely with Product, Engineering, and Content teams to align on business goals and deliver impactful ML-driven experiences. Support best practices in experimentation, evaluation, and ML system monitoring. Ensure cost efficiency, scalability, and performance in ML infrastructure investments. Your Background: 10+ years of industry experience spanning machine learning engineering and distributed systems. 3+ years of leadership and management experience, with a proven ability to build and lead strong t

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. Job Description We are an untraditional SaaS revenue organization, built to support a rapidly scaling technology start-up driven by product-led-growth and sales (PLG / PLS). Specific responsibilities for account executives include nurturing larger named accounts & enterprise customers - who are looking for a better way to connect with their customers and find product market fit. You will work closely with customers end-to-end throughout their lifecycle - from concept to technical requirements, implementation, adoption, expansion, and paid. This is truly an expansive sales responsibility that spans selling, success, and support. Activities related to this role will, for example, include: Expand outreach to existing rolodex and new opportunities, working with BDRs Relentlessly manage customer followup and your own pipeline, against quotas Work with our Growth team to increase product awareness Nurture and follow up with customers to share relevant use cases, find key decision makers, and gather requirements Guide customers through implementation plans to further adoption and drive paid conversion Work with our Product and Engineering to share feedback and feature requests Create content and refine scripts to suppor

SIXGEN’s mission is to deliver agile, mission-ready cybersecurity solutions that empower government and critical infrastructure organizations to stay ahead of advanced cyber threats. We combine innovation, deep expertise, and cutting-edge capabilities to uncover vulnerabilities, protect vital systems, and ensure operational superiority in an ever-evolving digital landscape. POSITION OVERVIEW Position: Software Engineer Job Type: Full-time Location: Ft. Meade, MD Clearance Requirements: Active TS/SCI with Polygraph required Work Schedule: 5 days per week onsite Travel Requirements: None Experience: 14+ years WHAT YOU'LL DO We are seeking a Software Engineer to support the implementation, troubleshooting, maintenance, and ongoing support of agile software development efforts focused on modernizing systems. This role requires applying advanced software engineering principles, theories, and concepts while contributing to the development of new approaches and solutions. The ideal candidate will tackle highly complex technical challenges, operate with significant autonomy, and provide technical leadership and mentorship to team members when needed. KEY RESPONSIBILITIES Software Development Design, develop, modify, and implement software applications using agile development methodologies. Write source code for new applications and enhance existing software solutions. Utilize both front-end and back-end technologies to develop complete software solutions. Support the modernization, maintenance, and enhancement of existing systems. Engineering & Technical Problem Solving Apply advanced software engineering principles to solve complex technical challenges. Develop innovative approaches and solutions to meet mission requirements. Contribute to software architecture, integration efforts, and application development activities. Collaborate across cross-functional teams to deliver effective solutions. Team Collaboration & Leadership Work closely with technical teams in a

Position Overview As SingleStore’s IT Operations Engineer, you will help shape the IT toolset used by our end users. This is an active, hands-on position responsible for the planning, design, development, and Tier 1 support of several key technical areas at the SingleStore IT team, including end-user support, client engineering, executive support, and infrastructure application support. This is an incredible opportunity for someone to build upon their technical strengths and be a part of IT at SingleStore team . Roles and Responsibilities: Administering a wide variety of SaaS applications. Some main applications that need to be supported are OKTA (+ Workflows), Google Workspace, Slack, and Atlassian tools (JIRA + Confluence), MDM administration. Keep up to date with new features and new releases in these applications to identify opportunities for better automation or features that could be useful for our environment. Seize opportunities across the IT Operations team to eliminate manual work through tooling, integrations, and automation of IT workflows. Respond to tickets and execute new hire onboarding and user separation processes. Support members of the team with troubleshooting and resolution of complex issues. Design, architect, implement and maintain systems and solutions for various IT-related topics, including but not limited to staff computer hardware, operating systems, software applications, networking, videoconferencing, and printers. Partner and collaborate with all business units to help them evaluate hardware and software solutions. Able to communicate effectively and concisely with the entire company. Analyze existing processes, suggest and make improvements, and implement business processes where none exists. A desire to learn and expand your horizons; take on new challenges as the business scales Required Skills and Experience: Minimum 2 years of relevant experience Prior experience in implementing and administering Google Workspac