Technical Sustainability Specialist Jobs

Datadog's Forward Deployed Engineering function is in an active growth phase, and the FDE Lead will play a central role in shaping what comes next. Working in close partnership with the Head of Datadog for Startups and Forward Deployed Engineers, and the existing FDE team, you will help define and expand the FDE framework, build out the structures and processes that allow the team to operate at scale, and extend the program's reach well beyond any single customer segment. This role sits at the rare intersection of sales, execution, program design, and hands-on engineering leadership. You are part field technical leader, part program architect, and part cross-functional connector. You will help determine what the FDE motion looks like at Datadog, contribute to its playbook, and push the boundaries of what the team can deliver. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Evolve and scale the FDE operating model end to end: engagement intake, scoping, sprint delivery, handoff back to account teams, and the success metrics (time-to-value, adoption lift, ARR influence, NPS) and reporting infrastructure that support them. Build out a catalog of FDE offerings spanning observability quickstarts, custom integration development, LLM/AI observability accelerators, CI/CD pipeline instrumentation, and cost optimization deep dives, and contribute to their pricing and business models, including free-to-paid conversion plays, paid deployment packages, and post-deployment success motions. Capture product and feature gaps uncovered during deployments, translate them into structured prioritized briefs, and partner with PM and Engineering to strengthen the field-feedback channel that informs roadmap decisions on a regular cadence. Hire, onboard, an

Today, organizations struggle to ensure their most important digital experiences are working as intended because observability data is scattered across products and siloed in logical layers of their technical stack. We're building the system that fixes this: Journey Monitoring, a single centralized hub that brings together Real User Monitoring (RUM), Synthetics, and Product Analytics to bridge the gap between system health and user success. You'd be building a product that establishes a new functional observability layer, enabling teams to auto-discover journeys, track conversions and uptime side-by-side, and trace root causes across their full stack without cross-team handoffs. What you'll do: Drive the product vision and roadmap spanning the Journey Monitoring hub, including the journey map, details reports, automatically inferred journeys, and cross-product data federation. Own the end-to-end product lifecycle from discovery to launch, working with a cross-functional team of engineers, designers, and other PMs across the Digital Experience Monitoring (DEM) products. Deeply understand the needs of distinct key personas: SREs and engineers (who monitor uptime and troubleshoot technical performance), product managers (who track conversion and investigate behavioral drop-offs), and business leaders (who care about outcomes and revenue impact). Design the functional observability layer that makes end-to-end flow monitoring intuitive — including the auto-discovery of user journeys from real traffic, Experience Level Objectives (XLOs), and seamless Bits AI integrations for automated root-cause investigations. Define how behavioral data and technical data come together to automatically surface whether a drop in conversion is caused by a technical failure (like a breached SLO) or a behavioral friction point. Engage directly with early customers and internal dogfooding users to iterate on usability, refine the journey map, and optimize the cross-sell and up-sell paths for

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. This role will be based remotely in Poland with business fluency in German language. As an ideal candidate, you will have 5 to 8 years of related industry experience, ideally 2 years of experience in a customer facing role Minimum of 2 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity Experience implementing scalable and highly available distributed systems in the cloud and on-prem Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle A Bachelor’s degree or equivalent work experience Must have fluency in German language both verbal and written You m

Datadog is seeking a motivated and experienced Security Sales Engineer to join our dynamic enterprise sales engineering team. In this role, you will play a critical part in driving our security sales efforts by providing technical expertise and delivering compelling solutions to our customers. You will work closely with our enterprise sales engineers and sales team to identify customer needs, craft go to market strategy, demonstrate the value of Datadog's security solutions, and ensure customer satisfaction. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What you will do: Support the Enterprise Security Sales team in driving adoption of Datadog’s security offering within target strategic accounts. Collaborate with the broader sales team to identify and understand security requirements across Datadog’s Enterprise customer base. Conduct detailed product demonstrations and presentations, showcasing the capabilities and benefits of Datadog's security solutions. Provide technical expertise and support throughout the sales cycle, including during customer evaluations and proof-of-value initiatives. Develop and maintain a deep understanding of Datadog's security products, industry trends and current vulnerabilities, staying updated with the latest features and enhancements. Assist in the creation of technical proposals, documentation, and other sales materials. Work closely with the product management and engineering teams to relay customer feedback and influence product development. Participate in industry events, conferences, and webinars to promote Datadog's security solutions.. Who You Are : Bachelor’s degree in Computer Science, Information Technology, or a related field. Deep experience with SIEM platforms and detection pipelines, SOC workflows (alert triage

We are seeking a Staff Site Reliability Engineer to join our growing Gurugram Products & Technology team to provide technical direction, shape architecture, and build key operational foundations of a new platform we are building to make it easier for customers to build AI applications using MongoDB. As a Staff Site Reliability Engineer on this new team, you will be responsible for providing technical leadership for the operational foundations that enable deployment at scale of AI applications. You will own the reliability architecture of the platform as it expands across regions and cloud providers, and set the technical direction for how the platform is operated, including capacity planning, multi-cloud expansion, incident response, and SLO discipline. The platform's SRE team owns the operational foundations: the Kubernetes fleet, networking, observability and alerting, and tenant isolation. MongoDB engineering teams pride themselves on building high-quality software and living MongoDB cultural values every day – we value intellectual curiosity and honesty, and building together in an environment that prioritizes collaboration over competition. We are looking to speak to candidates who are based in Bengaluru for our hybrid working model. Position Expectations Own the reliability architecture of the platform across regions and cloud providers Collaborate with the teams building the platform, providing internal support and guidance on operability, capacity, and best practices Set operational standards for the team: on-call quality, incident response, SLO discipline Mentor and technically develop the SRE team Participate in a 24/7 on-call rotation to resolve issues involving platform infrastructure Qualifications 10+ years of experience working on software and operating distributed systems, with deep Kubernetes expertise, including designing or evolving multi-cluster platforms Proficiency in Python, Go, or a similar programming language Understand workload isolati

We are seeking a Staff Engineer to join our growing Gurugram Products & Technology team to provide technical direction, direct architecture, and implement core parts of a new platform we are building to make it easier for customers to build AI applications using MongoDB. As a Staff Engineer on this new team, you will be responsible for providing technical leadership to teams developing cutting edge technologies related to enabling deployment at scale of AI applications. You will take on challenging, high-visibility projects that improve and enhance the performance, scalability, and reliability of the distributed systems infrastructure for this new product. MongoDB engineering teams pride themselves on building high-quality software and living MongoDB cultural values every day – we value intellectual curiosity and honesty, and building together in an environment that prioritizes collaboration over competition. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. Position Expectations Work closely with research, product management, product engineering, product design, peers as well as other teams within the company to define the first version and future evolution of the service Design, build and deliver well-tested core pieces of the platform in collaboration with other vested parties Contribute to shaping architecture, code reviews and development practices, developer experience as the teams and product grow Mentor fellow engineers and assume ownership and accountability of projects Qualifications Strong background in building core components for high scale compute and data distributed systems 8+ years experience of building distributed systems, and/or foundational cloud services at scale and an interest in working with Python, Go and Java Proven success in designing, writing, testing, debugging, performance tuning, possessing a strong grip on the foundational materials of computer science and maint

Staff Forward Deployed Engineers (FDE) sit at the intersection of enterprise customer environments and a fast-moving internal product. They are senior technical leaders who own ambiguous, high-impact problems that span customer engagements, product direction, and engineering execution. They are accountable not only for getting customers to production, but for using what is learned in the field to shape reusable product capabilities, technical strategy, and delivery quality across multiple teams. This role is best suited for engineers who want to combine hands-on technical depth with broad influence: defining or changing strategy when customer reality reveals a gap, guiding technical decisions across teams, and translating field insight into durable product and engineering improvements. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. Responsibilities Customer and business impact Own the most complex customer engagements and technical workstreams, especially where the problem, solution, or path to production is ambiguous Build deep understanding of customer architecture, business goals, constraints, and definition of success, and use that understanding to shape the technical approach rather than only execute within a predefined one Act as a trusted technical counterpart to customer’s engineering leaders, internal product and engineering leaders, and executive stakeholders when navigating complex tradeoffs, risks, and priorities Technical leadership and execution Lead architectural design for customer-facing solutions and platform capabilities within the FDE domain, balancing hands-on implementation with technical decision-making across multiple teams Take ambiguous, high-level problems and turn them into clear technical direction, implementation plans, milestones, and ownership boundaries that enable execution at quality and speed Continue to write and review production-quality code, troubleshoot complex failures, and set

Staff Forward Deployed Engineers (FDE) sit at the intersection of enterprise customer environments and a fast-moving internal product. They are senior technical leaders who own ambiguous, high-impact problems that span customer engagements, product direction, and engineering execution. They are accountable not only for getting customers to production, but for using what is learned in the field to shape reusable product capabilities, technical strategy, and delivery quality across multiple teams. This role is best suited for engineers who want to combine hands-on technical depth with broad influence: defining or changing strategy when customer reality reveals a gap, guiding technical decisions across teams, and translating field insight into durable product and engineering improvements. We are looking to speak to candidates who are based in New York City, NY for our hybrid working model. Responsibilities Customer and business impact Own the most complex customer engagements and technical workstreams, especially where the problem, solution, or path to production is ambiguous Build deep understanding of customer architecture, business goals, constraints, and definition of success, and use that understanding to shape the technical approach rather than only execute within a predefined one Act as a trusted technical counterpart to customer’s engineering leaders, internal product and engineering leaders, and executive stakeholders when navigating complex tradeoffs, risks, and priorities Technical leadership and execution Lead architectural design for customer-facing solutions and platform capabilities within the FDE domain, balancing hands-on implementation with technical decision-making across multiple t

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. We are looking to speak to candidates who are based in London for our hybrid working model. As an ideal candidate, you will have: Ideally 8 to 11 years of related experience in a customer facing role, with 5 to 7 years of experience in pre-sales with enterprise software Minimum of 3 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity Experience designing with scalable and highly available distributed systems in the cloud and on-prem Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to tec

AI agents are transforming the way developers interact with software - and databases are no exception. We're seeking a Senior Software Engineer to join our AI Interfaces team within AI Builder Experience (ABX), where you'll provide technical direction, shape architecture, and build the core products that make it seamless for developers and AI agents to work with MongoDB. Our team owns the surfaces through which humans and agents connect to MongoDB - including the MongoDB MCP Server, Agent Skills, our Intelligent Assistant Platform, and purpose-built agents. In short: if it's how an agent talks to MongoDB, we're building it. This is a new team charting new territory, and as a Senior Software Engineer here, you'll be right at the frontier - building the technologies that let AI applications and agentic workflows work seamlessly with MongoDB at scale. You'll integrate with fast-moving, often unproven technologies, make pragmatic calls in the face of ambiguity, and own high-visibility projects end to end with minimal guidance. We're looking for product-minded engineers who thrive on autonomy and take pride in shipping. MongoDB engineering teams pride themselves on building high-quality software and living our cultural values every day - we value intellectual curiosity and honesty, and building together in an environment that prioritizes collaboration over competition. This position requires participation in a 24/7 on-call rotation to ensure business continuity and incident response capabilities. This role can be based out of our Gurugram office. Position Expectations Work closely with research, product management, product engineering, product design, peers, as well as other teams within the company to define the first version and future evolution of our AI interfaces Design, build, and deliver well-tested core pieces of the platform - including the MongoDB MCP Server, Agent Skills, the Intelligent Assistant Platform, and purpose-built agents - in collaboration with othe

We are seeking a Senior Site Reliability Engineer to join our growing Gurugram Products & Technology team to provide technical direction, shape architecture, and build key operational foundations of a new platform we are building to make it easier for customers to build AI applications using MongoDB. As a Senior Site Reliability Engineer on this new team, you will be responsible for enabling deployment at scale of AI applications and improving the performance, scalability, and reliability of the distributed systems infrastructure for this new product. The platform's SRE team owns the operational foundations: the Kubernetes fleet, networking, observability and alerting, and tenant isolation. MongoDB engineering teams pride themselves on building high-quality software and living MongoDB cultural values every day – we value intellectual curiosity and honesty, and building together in an environment that prioritizes collaboration over competition. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. Position Expectations Operate and improve the multi-tenant Kubernetes infrastructure that runs customer workloads Build for reliability, making services and infrastructure available, resilient, fault-tolerant, and self-healing Identify and configure key metrics to detect incidents and quantify service health, availability, and performance Participate in a 24/7 on-call rotation to resolve issues involving platform infrastructure Mentor early-career SREs and contribute to the team’s operational practices as it grows Qualifications Strong background in software development and operating distributed systems 6+ years of experience building and operating distributed systems, with proficiency in Python, Go, or a similar programming language Experience operating Kubernetes in production and debugging below the abstraction layer, including scheduling, cluster networking, and node-level issues Expertise in cloud infrastructure platforms, in

We are seeking a Salesforce Engineer III to design, build, and support secure, scalable Salesforce solutions that support critical business operations. This is a senior individual contributor role requiring strong hands-on technical expertise, sound engineering judgment, and experience working in regulated environments. This position supports systems and data subject to FedRAMP and other U.S. government compliance requirements. Due to the nature of the work, U.S. citizenship is required. This role will be based remotely in the United States. What You’ll Do Design, build, and maintain Salesforce solutions across sales, service, customer, and operational workflows Implement functionality using Salesforce configuration, Flows, Apex, Lightning Web Components (LWC), SOQL, and platform automation Develop and support integrations between Salesforce and external enterprise systems Translate business requirements into secure, scalable, and maintainable technical solutions Participate in technical design reviews, sprint planning, code reviews, testing, deployments, and production support Troubleshoot and resolve issues related to automation, integrations, data integrity, and system performance Create and maintain technical documentation, support UAT and regression testing, and assist with user enablement Ensure all solutions comply with Salesforce best practices, internal security standards, and regulatory requirements Leverage AI-powered development tools to improve productivity and analysis, while adhering to security and compliance guidelines Responsibilities Technical Delivery: Own end-to-end delivery of Salesforce features using a mix of declarative and programmatic solutions Secure Engineering: Design and implement solutions that meet FedRAMP, security, and compliance requirements, including least-privilege access and auditability Integration Design: Build and maintain secure integrations between Salesforce and downstream systems Engineering Excellence: Maintain high st

As a Contract Sourcer on our Talent Discovery team, you will be the pipeline generation engine supporting MongoDB's most critical hiring needs across the business. You will have the unique opportunity to become a sourcing subject matter expert, recruiting for technical and non-technical roles alike. In this role, you will identify, engage, and qualify top talent. This opportunity is ideal for individuals who embrace change, thrive in a fast-paced, ever-evolving environment, and are excited to grow their careers in recruiting while expanding their expertise across a broad range of functions as business priorities evolve. In this role, you will Support critical MongoDB roles globally through strategic passive talent sourcing. Individuals will be expected to quickly pivot to support new areas of MongoDB’s business as hiring needs arise, and show flexibility to take on various positions across Go-To-Market and Technology teams as needed Work closely with recruiters to understand business needs and deliver qualified talent accordingly, becoming an expert in the external market and a consultative talent advisor Screen candidates for nuanced roles, ensuring strong alignment to role requirements and maintaining exceptional documentation and data integrity as candidates are progressed within the hiring process Partner with coordinators, hiring managers and interviewers to deliver an exceptional candidate experience, maintaining a high-touch and personalized process for all candidates The right person for this role will Possess a proven track-record within technical recruiting, maintaining deep expertise in passive candidate sourcing specifically Maintain creative and out-of-the-box sourcing techniques to tap into new pools of talent, while uncovering new tactics through research and knowledge-sharing with peers Have an analytical mindset, with the ability to conduct autonomous research and utilize data to inform strategy and influence stakeholders Exhibit exceptional organiz

As a Contract Sourcer on our Talent Discovery team, you will be the pipeline generation engine supporting MongoDB's most critical hiring needs across the business. You will have the unique opportunity to become a sourcing subject matter expert, recruiting for technical and non-technical roles alike. In this role, you will identify, engage, and qualify top talent. This opportunity is ideal for individuals who embrace change, thrive in a fast-paced, ever-evolving environment, and are excited to grow their careers in recruiting while expanding their expertise across a broad range of functions as business priorities evolve. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. In this role, you will Support critical MongoDB roles globally through strategic passive talent sourcing. Individuals will be expected to quickly pivot to support new areas of MongoDB’s business as hiring needs arise, and show flexibility to take on various positions across Go-To-Market and Technology teams as needed Work closely with recruiters to understand business needs and deliver qualified talent accordingly, becoming an expert in the external market and a consultative talent advisor Screen candidates for nuanced roles, ensuring strong alignment to role requirements and maintaining exceptional documentation and data integrity as candidates are progressed within the hiring process Partner with coordinators, hiring managers and interviewers to deliver an exceptional candidate experience, maintaining a high-touch and personalized process for all candidates The right person for this role will Possess a proven track-record within technical recruiting, maintaining deep expertise in passive candidate sourcing specifically Maintain creative and out-of-the-box sourcing techniques to tap into new pools of talent, while uncovering new tactics through research and knowledge-sharing with peers Have an analytical mindset, with the ability to conduct autonomous resea

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment. We are looking to speak to candidates who are based in Boston for our hybrid working model. The Role As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most. We're looking to speak with candidates based in Boston for our hybrid working model. Key Responsibilities Customer Advisory Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention Account & Portfolio Management &l