Technical Sustainability Specialist Jobs

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Technical Quality Specialist on the Product Support team, you will be responsible for troubleshooting complex bugs and working closely with internal teams to elevate the Figma experience for all customers. You will deliver the kind of experiences that build trust throughout the Figma community, from customers to key internal partners such as Product and Engineering. We are looking for a Technical Quality Specialist who will advocate for quality improvements that enable great end-to-end experiences for the people and businesses using Figma. The ideal candidate will have a strong testing background, be comfortable collaborating in a dynamic, often ambiguous environment where priorities shift quickly, and demonstrate leadership, technical competence, and a passion for quality. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Develop expertise in Figma's products and customer journeys, from Product Designers to Developers, to accurately diagnose sophisticated bugs Interact with Figma customers daily via support channels such as chat, email, or video calls, taking ownership over complex problems Contribute to social support efforts by engaging with customers and users on social media and community platforms Own end-to-end troubleshooting of complex technical issues as the primary point of contact, partnering with Engineering and Product to report bugs, drive resolution, and maintain clear, proactive communication to impr

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma seeks an AI-Native Performance TPM to own performance prevention, diagnostics, and safe rollout for both our flagship products and next-gen AI features. This platform-level role spans desktop, browser and mobile; requires deep experience with performance testing (load, stress, endurance, interference), observability, and incident response. You’ll partner across Product, Platform, Performance Program and Product Support. Join us to keep Figma snappy quick! This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: This is a specialist Platform TPM owning horizontal, high-visibility performance programs that span: Flagship product performance (load times, FPS, memory) and AI features (model inference latency, throughput, cost, and reliability) Desktop, browser, native mobile (React Native / WebView), and WASM contexts Cross-org programs: observability/telemetry, regression prevention (performance CI), xfn performance forum, SEV mitigation, safe rollout of AI capabilities, and CE Planning (customer engineering / enterprise readiness) We’d love to hear from you if you have: 5+ years in performance engineering, performance TPM, platform TPM, or SRE with hands-on experience shipping performance programs for SaaS products Demonstrated experience with load, stress, performance or scalability testing and new-build comparisons Deep familiarity with web performance (FCP, LCP), rendering/FPS, WASM memory, mobile profiling (Xcode I

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Technical Account Manager (TAM), you will serve as a trusted technical advisor to some of Figma’s largest enterprise customers across APAC and GCR. You will help organizations successfully adopt, integrate, and scale Figma across complex technical environments. This role sits at the intersection of customer success, enterprise architecture, and developer workflows. You will work closely with customer enablement, sales, and product teams to guide customers through sophisticated implementations involving identity systems, APIs, integrations, governance, and extensibility. Your goal is to reduce technical risk, accelerate adoption, and ensure customers are set up for long-term success. This is a full-time position based in our Singapore hub. What you’ll do at Figma: Serve as a strategic technical advisor for enterprise customers, helping them adopt and scale Figma in alignment with their business and technical goals Lead structured technical engagements that assess customers’ current environments, identify risks or gaps, and provide clear, prescriptive guidance for successful implementation Guide customers through enterprise API usage and system integrations, helping them extend Figma’s capabilities within their broader technology ecosystems Partner with developer teams to improve design-to-code workflows, including Dev Mode adoption, extensibility initiatives and other emerging platform capabilities (Code to Canvas) Deliver technical workshops and training sessions to help customers confident

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma's platform helps teams bring ideas to life — and Data Science is central to how we measure, improve, and scale it. We're on a mission to make data self-serve for every Figmate: moving from a world where every data question requires filing a request to a DS or DE, to one where anyone can ask a question in plain language and get a trustworthy answer in minutes. We're hiring Figma's first dedicated Technical Program Manager for Data Science to own that mission — driving our multi-phase Self-Serve Analytics program from semantic layer expansion through the Figma Data Assistant, while building the operational foundation for a growing DS org. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Own end-to-end program delivery for Figma's Self-Serve Analytics initiative that includes semantic layer expansion, Slack bot launch, automated eval framework, and the Figma Data Assistant Coordinate delivery across Data Engineering, DS ICs, Security, IT, and business stakeholders (Sales, Product, Finance, Research) to expand self-serve data coverage and drive adoption Lead the governance and security work stream: work with Security and IT on LLM data access policies, PII guardrails, access controls, and LLM provider approvals Drive adoption and change management — build champion networks, run training programs, and meet Figmates where they work (Slack, Notion) to shift from request-based to self-serve data culture Build and maintain

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! The mission of the Engineering TPM team is to drive Figma's most important cross-company engineering efforts, and we are looking for a Technical Program Manager (TPM) to partner with our Infrastructure team. The TPM provides oversight of the most important efforts that require coordinated technical execution across the Org to succeed. This is a role focused on enabling Figma's infrastructure teams to scale, improve performance, and deliver on critical projects. These large-scale efforts will involve collaboration across numerous backend, infrastructure, and security teams and cross-functional stakeholders, prioritization, decision-making, tracking execution, and driving operational excellence. We're looking for someone that can work in a TPM greenspace environment and is passionate about people, technology, and program management. Progress over process is our mantra. This is a full-time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Lead the execution, coordination, and risk management of Figma's infrastructure projects, ensuring seamless integration with minimal performance impact Drive key infrastructure initiatives, including reliability, storage, distributed systems, cloud-native perfo

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. Robinhood's Technical Accounting team sits at the intersection of innovation and rigor — translating novel products and complex transactions into sound, defensible accounting positions. We're looking for a collaborative, analytically sharp problem-solver to join us as a Technical Accounting Manager supporting new products and strategic transactions. In this role, you'll evaluate emerging and often ambiguous fact patterns, form well-reasoned accounting conclusions, and help shape how new products and deals are structured from an accounting perspective. You'll work cross-functionally with Product, Legal, Controllership, Tax, Finance, Financial Reporting, Internal Controls, and our external auditors to ensure Robinhood's accounting keeps pace with its fast-evolving business. This role is based in our Menlo Park, CA; or New York, NY offices, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do Own technical accounting res

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As the Technical Program Manager for CX Intelligence & AI (CXI), you'll be the embedded program management owner for all of CX, driving cross-functional execution across CX Ops, CX Programs, Product/Engineering, and Analytics. CXI is responsible for transforming Coinbase Customer Support from a reactive operations center into a highly effective, AI-powered support experience that is better for customers and more efficient for Coinbase. You'll create strategies for challenges where the solution is not yet well understood, independently plan programs with dependencies across product groups, and execute complex initiatives that require synchronizing timelines across multiple teams. This role is the connective tissue between CXI's intelligence layer and the engineering and product teams that build the AI infrastructure, and you will own overall project management, comms, status updates, key milestone dates, and cross-functional deliverables. What you'll do: Define a strategic roadmap and partner with Engineering to deliver high-priority initiatives and innovative solutions to CX challenges, while executing ongoing and annual roadmapping for priority programs across multiple product areas and holding the line on quality across product and operational areas. Own a large portfolio of agent tooling and SaaS initiatives spanning AI automation, customer/agent insights, ana

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Team/ Role Paragraph: The Knowledge Systems team builds the infrastructure powering accurate knowledge across customer self-service, internal tools, and AI-assisted support. As Technical Program Manager, you will translate knowledge strategy into technical execution. This is a systems-focused role bridging customer experience, knowledge operations, and technical delivery to build the foundation required to scale support without scaling headcount linearly. What you’ll do: Own technical programs that improve the systems, tooling, and workflows behind customer self-service, internal support knowledge, and AI-assisted discovery (e.g., RAG pipelines, semantic search, and agentic workflows). Drive cross-functional alignment across Knowledge Systems, engineering, product, and partner teams to translate complex knowledge taxonomies and unstructured data into clear technical specifications, APIs, schemas, and execution plans. Lead the planning and delivery of high-leverage initiatives such as workflow automation, knowledge system modernization, CMS improvements, metadata and structure enhancements, and launch-readiness tooling. Partner with Knowledge Systems leads to ensure knowledge is accurate, structured for machine-readability and actionability, ready ahead of launch, and governed appropriately for customer, specialist, and compliance needs. Build and run an

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The People Development team is building the infrastructure for how Lyft grows, develops, and equips its people. As Technical Learning Manager, you will own the strategy and execution of technical learning programs for Lyft's Engineering, Science, Product, and Design organizations — one of our highest-leverage investments in people. This role sits at the intersection of learning design, program management, and functional excellence across the technology organizations. You will inherit an established portfolio of programs for software engineers — including Tech Learning, compliance training, and documentation initiatives — and will be responsible for running, evolving, and expanding them across all of Lyft’s tech orgs. You will report to the Head of People Development and work closely with Functional excellence leadership, HRBPs, and cross-functional partners to ensure our technical learning programs are high-quality, well-adopted, and tied to real business outcomes. Responsibilities: Program Ownership Own the strategy and execution of Lyft's technical learning portfolio, including engineering continuing education programs, documentation improvement initiatives and compliance training Manage mid-cycle programs with active stakeholder relationships and scheduled commitments — ensuring continuity, quality, and follow-through Provide editorial oversight for Lyft's internal technical content initiatives, including the Tech Blog — managing workflow, stakeholder relationships, and publication processes in partnership with engineering contributors Assess the current program portfolio and make recommendations grounded in engineer needs and business priorities Provide engaging learning experiences that empower technologists to do their best work at Lyft Embed AI upskilling in all programs including

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Airbnb's mission is to create a world where people can Belong Anywhere. As we grow to achieve that mission, we're looking to add a technical, hands-on, and mission-driven Senior Manager of Technical Program Management (TPM) for the Infrastructure team to lead AI Platforms initiatives spanning Search Relevance, Machine Learning Infrastructure (MLI), and Search Knowledge Infrastructure (SKI). This person will partner with our engineering & product teams to build/enhance data-driven decision making across multiple areas in Airbnb. They will partner closely with senior ICs and engineering directors across Airbnb on processes, strategy and execution. In this role, you will collaborate closely with the Machine Learning (ML) engineers, infrastructure engineers and product managers from across Airbnb to develop holistic solutions that ensure a vibrant and equitable marketplace. The Search Relevance, Machine Learning Infrastructure (MLI), and Search Knowledge Infrastructure (SKI) teams power the ranking, recommendations, model infrastructure, and search intelligence capabilities that make up a core part of Airbnb's AI Platforms, including: Search Ranking for Stays, Experiences, and Services, Home Page Recommendations, Search Bar AutoSuggest and Autocomplete, Marketing Technology, and the ML infrastructure and platform capabilities that support them. The team also creates the fabric for personalization and the underlying model infrastructure, used both on and off platform for Airbnb. We collaborate with many teams including Search Infrastructure, Guest and Host Experiences, MD

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Airbnb’s mission is to create a world where people can Belong Anywhere. As we work to achieve that mission, we’re building world-class learning experiences for our technical teams. We’re looking for an exceptional and creative individual inspired to deliver innovative learning experiences that have tremendous organizational impact. The Difference You Will Make: The Staff Program Manager, Technical Education will play a key role in executing various technical learning programs including our Engineering Education programs that currently focus on AI Education, and other engineering and data education programming. Our focus is on impact and experimentation, creating world-class programs that enable technical excellence. We’re employing best practices from learning science and using measurement to iterate on learning experiences. The ideal candidate is confident in their ability to develop scalable learning experiences that drive overall growth and development for our technical audience. We are looking for someone who has the ability to synthesize a range of concepts into unified experiences, stay up to date in a rapidly shifting technical ecosystem, establish systems and processes, and deliver top notch program management. A Typical Day: Collaborate on and develop program strategy for various technical programs, including AI Enablement, AI Education, Machine Learning Education, Data Education, Engineering Education with internal SMEs and other Technical Learning & Development team members Design, create content, and project manage in-person and virtual technical learning

Role Description As a Technical Solutions Specialist based in Japan, you will serve as a trusted technical advisor to Dropbox customers, partners, and our Direct Sales and Channel teams across Japan and Korea. You will independently lead technical discovery, solution design, product demonstrations, integration and security discussions, pilots, and proofs of concept across both markets. You will help customers understand how Dropbox can enable secure collaboration, AI-powered workflows, and broader workplace transformation. Working closely with Sales, Channel, Customer Success, Product, and Engineering, you will translate complex technical requirements into clear business outcomes, support strategic opportunities from early discovery through post-sales handoff, and strengthen the technical capabilities of our partner ecosystem. Responsibilities Partner with the Direct Sales and Channel teams to understand customer requirements and design secure, scalable solutions across Dropbox products, add-ons, and third-party integrations. Lead technical discovery sessions, product demonstrations, architecture workshops, security reviews, pilots, and proofs of concept. Advise customers and partners on APIs, integrations, migration strategies, deployment approaches, and the ongoing management and security of Dropbox solutions. Build trusted technical relationships with stakeholders across IT, Security, Engineering, Operations, business leadership, and executive teams, confidently addressing technical objections and risk considerations. Translate technical capabilities into clear business value and develop tailored workflows and solutions that support measurable customer outcomes. Enable Sales teams, Customer Success teams, service delivery partners, and channel partners through technical training, demonstrations, and reusable content, while ensuring a smooth transition from pre-sales to post-sales. Represent the voice of the customer to Dropbox Product teams and leadership, and pa

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The infrastructure teams provide efficient and optimized infrastructure for Stripe to build secure, reliable, and differentiated products, while enabling Stripe developers to achieve their highest potential. Stripe makes it easy for any developer to access and manage the capabilities of the financial system while maintaining the least regulatory friction. We work to enable developers to have the most productive results of their entire career from the very first days they join Stripe through years of developing new systems and products. What you'll do As a Technical Program Manager in Infrastructure, you'll drive programs that span multiple Stripe engineering organizations with a focus on improving the internal platforms that power all of our products. In partnership with engineering and product management leaders, you're responsible for planning, comms, and steering execution of large-scale technical programs that solve complex problems and enable product engineering teams across Stripe. You'll deliver outstanding results by implementing solutions that scale to the entire company, minimize disruption to product teams, and are aligned with other engineering efforts. You'll work closely with Service Infrastructure, which enables engineering teams at Stripe to build, ship, and operate products that are efficient, reliable, and performant. They are responsible for the frameworks, async platforms, and tooling used to write and operate all Stripe

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Manager of the Technical Solutions Engineering (TSE) team will grow and inspire the team responsible for the success of developers and our largest users integrating with Stripe's platform & products. What you’ll do At Stripe we consider the developer experience to be central to the overall experience of our customers. When we do our job well, developers all over the world are able to smoothly launch and grow their businesses on Stripe, whether they’re integrating payments for the first time or building & growing complex systems on our financial infrastructure. Stripe is beloved by developers for the simplicity of our APIs, the thoroughness of our documentation, and our focus on developer experience. The Technical Solutions Engineering team is the glue to make that possible. We make our users feel empowered when we show them about something Stripe could do that they didn't think was possible. Internally, we champion developer experience as central to the overall experience around Stripe. Responsibilities Define and deliver a comprehensive technical support experience for developers and our most complex users (via internal user-facing teams) integrating Stripe Develop both the long-term vision and strategy for the Technical Solutions Engineering team and manage day-to-day operations Develop relationships across the entire organization at Stripe to influence others in aiming for the best developer experience possible Work cross-

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Global Partner Engineering and Operations (PE&O) team is part of Stripe’s Global Partnerships organization and is responsible for managing the technical and operational aspects of new and existing product partnerships and programs. Positioned at the intersection of product, engineering, and partnerships, we focus on technical operational execution and optimization with financial ecosystem partners. We drive smooth technical onboarding and implementation with financial partners, we manage the ongoing engagement between Stripe and its partners, and we monitor and optimize stringent quality and performance targets. Our team also drives partner-agnostic programs and initiatives to address broad ecosystem challenges and builds technical solutions and tools that enhance operational efficiency and scalability. What you’ll do We are seeking a knowledgeable and proactive Technical Partner Manager to join our Global Partner Engineering & Operations (PE&O) Network partnerships team at Stripe. In this role, you will be responsible for building and maintaining strong relationships with our partners, facilitating technical integrations and launching new capabilities with new