Technology Account Management Manager in Washington

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? In this role as a Solutions Architect at Cohere, you will play a significant role in growing Cohere’s Public Sector business and have a great deal of autonomy when it comes to technical pre-sales and post-sales. In order to qualify for this exciting career opportunity, you must have a Security Clearance. Responsibilities include developing a deep understanding of customer problems, mapping them to Cohere solutions, and working closely with our partners as the trusted technical advisor who owns the technical relationship with our stakeholders. By leveraging your expertise, you will help to increase the adoption of Cohere products, both internally and externally, and will gather valuable insights and feedback from customers to help shape the future of our products. In this dynamic role, you will need to be both a strategic thinker and a hands-on doer. You will take a hands-on approach to building customer Proof of Concepts that showcase the business value of our platform. As the technical relationship owner, you will collaborate with stakeholders to understand their business objectives and translate those into techn

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The opportunity: We're looking for a Senior Product Manager to join Flexport's product team and own a critical part of how we serve clients and operators across global logistics. You'll define the vision and roadmap for your product area, ship features that drive measurable business outcomes, and collaborate with engineering, design, commercial, and operations teams to solve hard problems at scale. Flexport's platform powers every stage of global freight, from booking and pricing to visibility, customs, and delivery. The products you build will be used daily by logistics managers, supply chain leaders, freight operators, and internal teams who keep goods moving around the world. This is a high-impact role for someone who combines strong product instincts with deep analytical skills and comfort navigating complex domains. We are currently expanding our Product team and actively recruiting across three key high-impact domains: Client Experiences: Consolidating core architecture and integrating AI agents into client-facing platforms to streamline onboarding, visibility, and workflows. Visibility: Building end-to-end tracking, system logic, and data infrastr

About the Team OpenAI's mission is to ensure that general-purpose artificial intelligence benefits all of humanity. Our Communications team includes External Communications, Internal Communications, and other strategic communications functions. The team's role is to clearly and authentically explain our technology, values, and approach to safely building powerful AI. About the Role We are seeking an exceptional communications professional to lead communications support for OpenAI's partnerships with federal, state, and local governments and our broader public-sector enterprise work. This person will help tell the story of how governments are using AI, support major customer and partner moments, and communicate about government work happening across priority areas including cybersecurity, biodefense, national security, science. This role will partner closely with public-sector go-to-market and partnerships, Global Affairs, legal, product, research, safety, and security teams to develop clear external communications for the public, media, policymakers, and customers. The ideal candidate will bring strong strategic and tactical communications judgment, move quickly and collaboratively on complex issues, and have a passion for technology and storytelling. In this role, you will: Developing and executing communications plans that educate press, policymakers, customers, and the public about OpenAI's government partnerships and public-sector work Building proactive campaigns and customer stories that demonstrate how AI can improve public services, strengthen government workforces, and support critical missions Supporting communications across priority areas including cybersecurity, biodefense, national security, science, and science. Building deep relationships with national, state, local, technology, policy, and enterprise media and managing inbound requests Partnering cross-functionally with Global Affairs, public-sector go-to-market, legal, product, research, safety, se

About the Team OpenAI's mission is to ensure that artificial intelligence benefits all of humanity. OpenAI for Government works with U.S. and allied government institutions to support the responsible adoption of AI across defense, intelligence, federal civilian, state and local, and international public-sector missions. We work at the intersection of technology, policy, operations, security, and delivery to help public servants use frontier AI in ways that are effective, trusted, aligned with democratic values, and grounded in real-world consequences. The team helps government agencies transform how they work through secure, compliant AI tools and mission-aligned deployments, including ChatGPT Enterprise, ChatGPT Gov, APIs, Codex, and emerging frontier capabilities. We partner with government leaders, operators, technologists, and policy stakeholders to translate cutting-edge AI into measurable mission impact while meeting government requirements for safety, reliability, security, compliance, and trust. Cyber is a critical government mission area. OpenAI's government cyber work brings together OpenAI for Government, Product, Research, Security, Product Policy, Legal, Global Affairs, and Communications to help trusted public-sector defenders responsibly use AI to protect government networks, critical infrastructure, and national-security systems. About the Role We are seeking a senior government cyber leader to serve as Head of Government Cyber Integration for OpenAI for Government. This role will integrate OpenAI's government cyber work across strategy, testing and evaluation, trusted access, deployment, policy, security, and external engagement. This is a matrix leadership role, not a replacement for line management. Product teams still own product roadmaps. Research and Safety still own model capability measurement and risk mitigation. Security still owns OpenAI's security posture and customer security requirements. Product Policy, Legal, and Global Affairs still

About the team The AI Deployment Engineering team is responsible for ensuring the safe and effective deployment of Generative AI applications. We act as a trusted advisor and thought partner for our customers, working to build an effective backlog of GenAI use cases for their industry and drive them to production through strong technical guidance. As an AI Deployment Engineer (ADE) in the OpenAI for Government team, you’ll help government agencies transform their organization through solutions such as automated content generation, contextual search, and novel applications that make use of our newest, most exciting models and technology. About the Role We are looking for a driven solutions leader with a product mindset to partner with our public sector customers and ensure they achieve tangible value with GenAI. You will pair with government agencies (federal, state, and local), policymakers, and other public institutions to establish a GenAI strategy and identify the highest value applications. You’ll then partner with their technical teams, subject matter experts, systems integrators, and implementation partners to move from prototype through production. You’ll take a holistic view of their needs and design an architecture using the OpenAI API and other services to maximize customer value. You will collaborate closely with Sales, Solutions Engineering, Global Affairs, Applied Research, and Product teams. This role is based in Washington, DC. We offer relocation support to new employees. In this role, you will: Deeply embed with our most sophisticated public sector customers as the technical lead, serving as their technical thought partner to ideate and build novel applications on our API and other OpenAI products. Work with senior customer stakeholders to identify the best applications of AI in their industry and to build/qualify a comprehensive backlog to support their AI roadmap. Intervene directly to accelerate customer time to value through building hands-on pr

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale. Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. As employees in this role with work with many customers based on the East Coast, regularly weekday hours will commence at 6am Pacific. To comply with a U.S. government contract, applicants for this position must be U.

About the Team Like every team at OpenAI, the Marketing team contributes to our broader mission of ensuring responsible and widespread adoption of artificial intelligence. With that aim in mind, we are responsible for developing and executing strategies that drive awareness, engagement, and usage for OpenAI’s products and platform amongst our core audiences. We take a data-driven approach to understand our customers' needs and challenges, ensuring that their voices are reflected in product development and messaging. We then partner closely with Product, Engineering, Research, Comms, and Design teams to create a cohesive customer experience across all our channels. Our focus extends beyond just promoting product features; we aim to provide valuable insights and resources that help our users make the most out of AI technologies. About the Role We are seeking a Government Marketing Manager to lead marketing campaigns and programs for OpenAI’s government business, OpenAI for Government. This role will define how we communicate the impact of our work with governments and public institutions, turning technical products and partnership outcomes into clear stories that show how AI can help public servants better serve people and communities. The ideal candidate has experience working with government entities and leading in complex, multi-stakeholder environments. They bring strong strategic and creative judgment, translate technology and policy priorities for diverse audiences, and build trust and engagement across paid, owned, and earned channels. In this role, you will: Build the OpenAI for Government Narrative and Brand: Build a distinct government narrative aligned with the OpenAI brand, centered on mission outcomes, public servants, security, and responsible deployment. Build a Government Storytelling Engine: Create a repeatable process to source, prioritize, approve, and refresh customer stories, public use cases, metrics, and quotes for web, video, social, sales, eve

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale. Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. As employees in this role with work with many customers based on the East Coast, regularly weekday hours will commence at 6am Pacific. To comply with a U.S. government contract, applicants for this position must be U.