Technology Enablement Program Manager Jobs

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The People Development team is building the infrastructure for how Lyft grows, develops, and equips its people. As Technical Learning Manager, you will own the strategy and execution of technical learning programs for Lyft's Engineering, Science, Product, and Design organizations — one of our highest-leverage investments in people. This role sits at the intersection of learning design, program management, and functional excellence across the technology organizations. You will inherit an established portfolio of programs for software engineers — including Tech Learning, compliance training, and documentation initiatives — and will be responsible for running, evolving, and expanding them across all of Lyft’s tech orgs. You will report to the Head of People Development and work closely with Functional excellence leadership, HRBPs, and cross-functional partners to ensure our technical learning programs are high-quality, well-adopted, and tied to real business outcomes. Responsibilities: Program Ownership Own the strategy and execution of Lyft's technical learning portfolio, including engineering continuing education programs, documentation improvement initiatives and compliance training Manage mid-cycle programs with active stakeholder relationships and scheduled commitments — ensuring continuity, quality, and follow-through Provide editorial oversight for Lyft's internal technical content initiatives, including the Tech Blog — managing workflow, stakeholder relationships, and publication processes in partnership with engineering contributors Assess the current program portfolio and make recommendations grounded in engineer needs and business priorities Provide engaging learning experiences that empower technologists to do their best work at Lyft Embed AI upskilling in all programs including

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. Your Location This position is CHINA BASED. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. Your recruiter will inform you what cities you are able to work from depending on your personal legal working identity and Airbnb internal policies. The Community You Will Join: Community Support (CS) has increasingly become a key driver of enabling Airbnb's core business. The Community Support Engineering team is responsible for the world-class technology, architecture, and solutions that power CS at Airbnb. The products and capabilities we build empower our guests and hosts, CS agents, and operations teams around the world. As part of the CS Product vision, we are leveraging AI to transform how we deliver customer service - combining advanced ML/LLM capabilities with the expertise of our Support Ambassadors to create a seamless, high-quality support experience. The Difference You Will Make: As an ML Manager within Community Support Product Engineering in China, you will lead a team of machine learning engineers to research, design, and optimize AI models and services that scale AI-powered products and measurably improve the end-to-end Community Support experience for guests, hosts, and support ambassadors. What You’ll Do: Hire, mentor and guide a dynamic team of highly skilled machine learning engineers, fostering their technical growth and professional development. Proactively take initiatives to drive for outcomes over the scope of the team. Build relationships and drive alignment with stakeholders within

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. Important to read before submit application: This role must be physically based in China. The Community You Will Join: Community Support Engineering (CSE) has increasingly become a key driver of enabling Airbnb's core business. Community Support Engineering is responsible for the world-class technology, architecture, and solutions that power CS at Airbnb. The products and capabilities we build empower our guests and hosts, CS agents, and operations teams around the world. As a member of CSE in China, you will have a great opportunity to make lasting impacts on the Airbnb CS user experience. The Difference You Will Make: We are seeking a highly skilled and motivated engineer who is passionate about making a difference through their work. As a Staff Software Engineer, you will be the technical lead in a team of talented and diverse software engineers leading the project execution to improve Airbnb customers and agents experience. You will lead the team and work with global technical leaders to build and evolute CS engineering foundations, such as Routing, Data platform, Case management, foundational toolings etc A Typical Day: Collaborating with cross-functional partners to deeply understand business problems before developing project solutions. Leading the execution of projects across the full software development lifecycle, including technical design, implementation, testing, and deployment, ensuring solutions are high-quality, scalable, and performant; Driving productive and constructive technical discussions with peers and cross-team technical leaders in the global collaborati

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Payments is key for any healthy marketplace, and is just as central to our product at Airbnb. The Payments organization at Airbnb is responsible for everything related to settling money in Airbnb’s global marketplace and makes the Payment experience as delightful, magical, intuitive, and easy as possible. At the Payments team, our goal is to build and operate scalable systems that power payments ecosystems, host/guest protections as well as community partner experiences applying core engineering principles that leverage both time-tested and cutting edge technology. The Difference You Will Make: As a Senior Staff Engineering for Payments, you will provide overarching guardrails on evolution of the architecture with special focus on Community Partner experiences, catering evolving business needs and coaching other engineers on the team. You will envision and design decision support systems, knowledge management systems as well as workflow orchestration systems that can harness various AI advancements. You will define and drive the architecture strategy, work on cross-functional teams to align on organizational initiatives, set standards and help in governance. You will be a player-coach; in that you will be hands-on when a situation arises (player mode) and hands-off where there is opportunity for other engineers to grow and gain experience (coach mode). A Typical Day: As a Senior Staff Software Engineer, Payments you will: Collaborate with other senior leaders to define and drive long-term technical strategy and architecture that enables the company’s future vision. Estab

Role Description Dropbox is hiring a Head of Field & Partner Marketing to lead our global field and partner marketing organization and drive pipeline growth across our Sales-Led Growth (SLG) business and strategic partner ecosystem. This executive Go-To-Market (GTM) leader will own the regional marketing strategy, account-based execution, mid-to-bottom funnel demand engines, and partner marketing required to scale business-to-business revenue globally. While our PLG team focuses on the frictionless, self-serve transactional customer lifecycle, this leader owns the end-to-end marketing journey for sales-engaged and partner-led motions. This role requires an exceptional strategic operator who can orchestrate targeted account-based marketing (ABM) and regional demand generation alongside localized partner programs—including managing co-marketing initiatives with strategic AI technology ecosystems (ChatGPT, Claude, and Gemini) and supporting our distribution networks. Partnering closely with regional Sales and Channel leaders, this executive will oversee integrated campaigns, joint partner value propositions, content strategies, and comprehensive PLG to SLG customer lifecycle initiatives. Responsibilities SLG & Partner Pipeline Accountability: Own the strategic vision and performance metrics (creation, coverage, and acceleration) for both direct field pipeline and indirect partner-led business globally. Integrated Demand Generation: Lead the Integrated Marketing team to design and deploy highly optimized mid- and bottom-funnel acquisition campaigns that move prospects effectively through the sales pipeline. Content & Customer Campaigns: Oversee the upstream Campaigns team to deliver compelling content frameworks and high-impact customer marketing initiatives that drive post-sale engagement, adoption, brand advocacy, and net revenue retention (NRR). Partner Alliance & Co-Marketing: Develop and execute high-impact joint marketing programs

Role Description Dropbox is looking for a Director of Media to own our total media investment—performance and brand—under a single leader. This leader will build a unified media strategy that brings performance marketing and brand investments together into one investment thesis and one operating model. They will own the media portfolio end-to-end, from upper-funnel brand campaigns through paid search, paid social, programmatic, mobile, and emerging channels, making investment tradeoffs as business priorities evolve. The role also owns how the media organization operates, balancing in-house expertise, agency partnerships, and specialist support to maximize speed, quality, and impact. The ideal candidate has worked on both sides of the industry—building media expertise at an agency before leading media inside a technology or high-growth company. They understand what great agency partnerships look like while also knowing how to build world-class internal capabilities. This role sits at the center of Dropbox's growth strategy, connecting brand, performance marketing, Product Growth, Sales, and Marketing Data Science to drive measurable business outcomes. Responsibilities Unified Media Strategy. Build and own Dropbox's media strategy across brand and performance. Set the annual and quarterly investment thesis, define the channel portfolio, and make the tradeoff decisions on where spend moves and why. Total Budget Ownership. Manage Dropbox's full media investment across paid search, paid social, programmatic, display, video, mobile, affiliate, and brand channels. Own planning, forecasting, pacing, and in-quarter reallocation against efficiency and growth targets. Brand and Performance Integration. Align reach, frequency, creative strategy, and channel mix so brand and performance investment reinforce each other rather than compete. Partner closely with the Brand organization, which owns brand positioning and creative direction, to translate brand strategy into

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Support Experience group develops and applies technology at all points of the user support journey to solve customer problems at scale, keeping millions of businesses running and unlocking growth across Stripe’s product suite. What you’ll do The rise of AI agents has fundamentally changed how users interact with Stripe, with a supermajority of conversations with Stripe now occurring via AI across various surfaces including third-party platforms. These conversations now blend planning, building, configuration, and troubleshooting. As a Product Manager for Support Experience, you will be responsible for building the platform that enables Stripe’s user-facing AI agent to solve problems across the Stripe product suite. You’ll develop rapid AI-powered feedback loops that enable product teams across Stripe to continuously improve the conversational experience of their users and build the infrastructure to enable powerful and flexible conversational experiences to run in diverse properties such as Stripe’s merchant dashboard, consumer apps, and experiences mediated by third-party agents. You’ll be at the forefront of applied AI, solving problems for businesses and consumers, and redefining what great can look like. Responsibilities Create the home for product teams to safely build out, understand and improve their conversational experiences. Build feedback loops from conversations through improvement recommendations to generating ev

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you'll do We're looking for an experienced writer to develop data-backed theses and original content pieces around emerging technologies and market trends. In this role, you'll collaborate closely with contributors across the product marketing, product, engineering, and demand generation teams to produce compelling content that engages and informs our audience. This is a unique opportunity for a collaborative writer who excels at translating complex concepts in fintech, B2B technology, AI, and crypto into accessible insights. Responsibilities • Own 3–4 focus areas across industries, emerging technologies, and Stripe product pillars, working closely with product marketing to ensure that our content reflects the latest news and product enhancements • Coordinate with the demand generation team to identify opportunities for new editorial series and research agendas • Pioneer new content formats for Stripe, including short-form content and multimedia projects that grow our audience • Partner with the data science team and third-party agencies to surface relevant insights for existing and potential customers • Ensure consistency and tone in messaging across Stripe channels, including blogs, guides, reports, and social-native content • Manage a pipeline of content, ensuring clear communication and visibility across the organization Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these re

About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies — from the world's largest enterprises to the most ambitious startups — use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the Organization Support Experience Engineering builds the technology that powers Stripe's global support operations. Our engineers create the systems and services that support agents worldwide rely on every day to resolve issues for Stripe's millions of merchants and users — at scale, in real time, and across a growing range of channels and offerings. The Case Resolution Platform team owns the core infrastructure and tooling that enables support agents around the world to do their best work. This includes case routing, live channels infrastructure spanning voice and messaging, machine translation, and integrations that connect Stripe's support stack to the platforms agents depend on. What you'll do We're looking for full-stack engineers who want to make an impact on the tools and infrastructure that power global customer support at scale. Our team collaborates with many cross-functional teams — from Infrastructure to Product to Operations — to deliver reliable, high-quality systems that support agents and merchants depend on every day. The team is actively expanding its live channels infrastructure to support new messaging platforms, including in Greater China, requiring collaboration with third-party providers in the region. Responsibilities Design, build, and maintain full-stack services and infrastructure — spanning both backend systems and user-facing tooling — that support agents around the world rely on to resolve merchant and user issues in re

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Complex Tax Operations team supports the TaxJar product and broader Tax Operations and Delivery teams by increasing operational effectiveness. The team resolves complex operational issues and escalations while helping the organization to support new capabilities before they scale. What you’ll do As technology evolves, so do our tax reporting requirements and filing capabilities. Our indirect obligations and filing requirements continue to grow with the business, and we are looking for someone who can not only maintain but help further build our path to global sales tax execution. This individual will need to be well versed in indirect non-US tax requirements, registration and filing, and be able to work with our talented cross-functional teams who support the indirect tax function. Responsibilities Own high-risk, cross-functional escalations that do not have a clear playbook Drive accountability through metrics, project tracking, and operational reporting Investigate recurring issues and identify root causes Partner cross-functionally to remove blockers and prevent repeat failures Serve as an escalation partner for issues requiring leadership visibility, root cause thinking, or coordinated resolution Support operational readiness and respond quickly to external changes impacting the organization Ensure timely follow-through and closure on issues, decisions, and action items Provide visibility into friction points, risks

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's Financial Connections group is building technology that expands the scope of problems we tackle beyond card payments. We aspire to enable individuals and businesses to securely share their financial data to improve their product experiences. With more high-quality customer financial data, both Stripe and our users can offer better products to their customers. We have ambitious goals to enable all global businesses to run their entire financial life cycle on Stripe, and we want you to be part of our story. Technical Operations roles in Financial Connections are a dynamic and critical component of the organization's success. We sit at the intersection of product and platform engineers, financial partners, and AI systems—connecting them to ensure that nothing is lost in translation and that the systems underpinning Stripe’s open banking ecosystem remain reliable at scale. What you'll do Operate, maintain, and expand banking integrations Become a domain expert in open banking, financial data access, and data aggregation—the systems, the partners, and the failure modes Own integration health end-to-end: triage degradations, diagnose root causes, coordinate with financial partners, and drive resolution with urgency Handle technical inquiries from internal Stripe teams and external partners, often requiring deep investigation and targeted code or configuration changes Build and launch new financial partner integrations using

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe's Financial Connections group is building technology that expands the scope of problems we tackle beyond card payments. We aspire to enable individuals and businesses to securely share their financial data to improve their product experiences. With more high-quality customer financial data, both Stripe and our users can offer better products to their customers. We have ambitious goals to enable all global businesses to run their entire financial life cycle on Stripe, and we want you to be part of our story. Technical Operations roles in Financial Connections are a dynamic and critical component of the organization's success. As Financial Connections TechOps Manager, you will lead a team of Integration Reliability Engineers who sit at the intersection of product and platform engineers, financial partners, and AI automation. Your role is to ensure that nothing is lost in translation: setting the standard for how the team operates, where it invests, and how the operational backbone of Stripe's open banking ecosystem stays reliable at scale. What you'll do Lead integration reliability and partner operations Own the health of Financial Connections' banking integrations at the team level—define what "reliable" looks like across the partner ecosystem, set the operational bar, and hold the team to it Serve as the management escalation point for complex partner issues, coordinating across financial partners, Stripe engineering, and product lea

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Our Finance teams don't just provide and process data, but own strategy, use technology to drive solutions, influence their business partners, and create company value. The Billing and Collections team operates in a fast-paced environment and collaborates with cross-functional and international teams. What you'll do In this leadership role, you'll be responsible for supporting the entire billing and collections process, ensuring accurate and timely invoicing, managing outstanding receivables, implementing strategies to optimize cash flow, and resolving complex billing disputes, while collaborating with sales, customer success, and finance teams to maintain positive customer relationships and financial health within the company. Responsibilities Build, develop, and lead a team to support global billing and collections deliverables Participate in building scalable processes to support global growth Execute internal control documentation and sign-off procedures Enhance and maintain existing policies and procedural documentation Drive end-to-end improvement of input processes to enable scale and productivity Develop, manage, and improve process metrics utilizing automation, lean practices, and process optimization to scale Escalate collection issues to relevant stakeholders when necessary Nurture deep, trusted partnerships with leaders across Stripe, showcasing the value of the Billing and Collections function and how it aligns with broader busi

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Solutions Architecture team works with our largest, most complex users to understand their technical requirements and map those to Stripe technology. As a Solutions Architect, you'll partner with Sales to technically qualify new business opportunities, demonstrate the art of the possible with the Stripe Platform, and design robust technical solutions to enable payment transactions, manage money movements, and simplify financial operational processes. What you’ll do You are an experienced technologist with a blend of technical depth and strong business consulting skills. You can write code, but prefer to spend your time working with users to create Stripe solutions to support customer business objectives in complex, mission critical environments. You'll think strategically about the art of the possible for the user’s business, and be able to clearly articulate that in a way that informs and builds confidence in Stripe’s technology. You should be able to engage and motivate cross-functionally both internally and within our customer’s organisations at all levels, from Cx to Product Engineering. You'll have a track record of delivering outstanding customer results as part of a pre-sales team, but a history of deep technical work that gives you the ability to be credible with any audience. Responsibilities Engage with Chief Technical Officers, engineering leads, and other technical leads at key users to share technology roadmaps, demonstr

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Collecting and filing sales & indirect taxes is a classic area for technology disruption. Companies selling across countries, states, and even smaller jurisdictions have to navigate through a myriad of tax rates, product-level tax exemptions, filing requirements, and registration obligations. The rules are constantly changing, and not accurately calculating and filing tax can have legal ramifications. It’s no surprise then that solving for tax compliance is a top user ask. We launched Stripe Tax as a new SaaS product in 2021 to help solve this pain point and make tax compliance as effortless as possible. The Stripe Tax Capabilities team engineers sophisticated solutions for our largest merchants, who face unique and highly complex tax requirements that differ significantly from smaller businesses, by automating their most intricate global compliance use cases. What you’ll do We’re looking for software engineers who are interested in building software services and platforms that impact millions of Stripe users. You will be working alongside a diverse set of peers spanning design, product and engineering to identify, build and maintain complex tax capabilities that empower and retain our largest customers on Stripe Tax. Responsibilities Operate with limited oversight and own end-to-end the delivery of projects, including independently scoping, designing, implementing, and productionizing features Work backwards from complex custo