Technology Risk Management Specialist Jobs

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . We're hiring a Senior Manager, Recruiting to lead a team within our Core Recruiting function in People Success. Your portfolio covers Customer Experience, Security, Enterprise Systems & Technology Operations (ESTO), and People Success - teams that are actively scaling and critical to Coinbase's operations and infrastructure. You'll lead a team of recruiters, partner directly with senior leaders across your portfolio on workforce planning and hiring strategy, and drive the operational rigor and quality bar that ensures every hire strengthens the company. What you'll do: Lead, develop, and coach a team of Core recruiters, setting clear expectations for performance, pipeline quality, and hiring outcomes Partner with senior leadership across CX, Security, ESTO, and People Success on workforce planning and hiring priorities Own recruiting operations for your portfolio, ensuring team structure and capacity flex with shifting business priorities Drive hiring process improvements by analyzing pipeline data, identifying bottlenecks, and implementing changes that improve speed and quality of hire Build a high-performance team culture rooted in accountability, collaboration, and continuous improvement Required Skills and Experience: 10+ years of recruiting experience across the full cycle (talent mapping, sourcing, interviewing, closing), with 3+ years leading and developin

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Flexdrive is a subsidiary of Lyft that works together with Lyft teams to realize our shared mission. Flexdrive builds the operational backbone for the future of mobility. As a leader in fleet management and a Lyft subsidiary, we're extending our expertise into autonomous vehicle (AV) infrastructure — managing the physical operations that keep AV fleets safe, available, and performing at scale. Our Nashville depot is the first proof point in a multi-market expansion, and we're building the leadership team to sustain and scale it. Reporting to the Senior Manager, AV Operations you'll be instrumental in owning and evolving the operational playbooks for our AV operations. You'll act as the primary operational leader , responsible for creating the strategic framework, executing complex projects, and ensuring the seamless functioning of our AV support infrastructure in close partnership with our AV technology partners. This role is for a hands-on leader with a unique blend of strategic foresight, project management excellence, and deep operational knowledge within the AV or complex fleet management space. If you thrive in ambiguous environments, are adept at building from the ground up, and possess the business acumen to drive efficiency and scalability, enabling our AV operations to thrive, we encourage you to apply. Responsibilities: Execution & Site Management Daily Operational Execution: Lead the day-to-day execution of critical operational systems and processes for our 24/7 AV fleet management operations, including depot layout adherence, vehicle flow (charging, cleaning, maintenance, staging, diagnostics), parts management, and data handling. Operational Resource Management: Manage operational resources (equipment, technology, consumables, staffing) efficiently on a daily basis to ens

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Luxury team builds rich and creative features that set the standard for the ride sharing industry. We are looking for a motivated software engineer to join us building features for Black, Black SUV, and other upmarket modes where quality is uncompromising, where we work on balancing and growing these unique marketplaces within the wider Lyft ecosystem and influencing driver behavior to facilitate highest-quality rides. Ownership is a key quality for this team; this person should be driven to track a project to successful completion and beyond, taking initiative to work with other teams and functions to ensure the code they write reaches users and drives impact. You'll collaborate with engineering, product, data science, analytics, and operations on programs that empower us to iterate quickly, delighting our passengers and drivers. Preferred applicants intend to work regularly from our CDMX office, where team members collaborate together in person. Responsibilities: Help establish roadmap and architecture based on technology and understanding of customer needs Write well-crafted, well-tested, readable, maintainable code Participate in code reviews to ensure code quality and distribute knowledge Share your knowledge by giving brown bags, tech talks, and promoting appropriate tech and engineering best practices Can help lead large projects from idea to positive execution Unblock, support and communicate with internal partners to achieve results Experience: Engineering industry experience Experience with object-oriented programming Experience in distributed systems Experience working with databases, relational or NoSQL Write clear, scalable and clear design documentation Design, build and improve a set of team owned components Please submit your resume in English.

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is looking for a Litigation Paralegal to join our Legal team. Working closely with Lyft’s in-house litigation team, you will be responsible for conducting investigations, working with cross-functional partners, and helping keep Lyft’s legal operations efficient and organized. You should be a self-starter with a positive attitude who takes ownership of projects and works collaboratively with others. Responsibilities: Assist in-house counsel with administrative tasks, pre-litigation and litigation matters, and responding to legal requests Conduct fact investigations related to pre-litigation matters and filed lawsuits, and assist with corresponding document collection Prepare memoranda and summaries of factual research and make recommendations to supervising attorneys Work cross-functionally with partners outside of Legal to gather facts and information and improve processes Liaise with internal and external counsel on a day-to-day basis Organize and maintain a variety of legal files and information Additional responsibilities may include responding to consumer complaints, managing small claims court cases, and handling diverse special projects for in-house attorneys Experience: Bachelor’s degree and 3+ years relevant legal experience -- administrative, legal, operations, project management A JD or Paralegal certificate is not required for this position Strong oral and written communication skills Collaborative, with ability to cultivate cross-functional relationships Exceptionally organized, efficient, detail-oriented, and articulate Ability to receive general direction and run projects independently Ability to operate in a fast-paced, high volume environment Ability to prioritize competing demands and deadlines Generally comfortable utilizing new technology Proficiency working

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft's Customer Care Operations organization manages over 1.7 million monthly customer interactions and serves as the company's primary direct touchpoint with riders, drivers, and businesses — spanning frontline support across multiple customer segments, a global BPO workforce, and the central functions that enable them to operate at scale. The Senior Manager of Support Excellence owns the enablement infrastructure that determines whether Lyft's support operation can scale efficiently, react nimbly, and maintain high standards: Knowledge Management, Quality, Learning & Performance, and Tooling Enablement. This is not a role for someone who wants to maintain and optimize — it's a role for someone who wants to reimagine. The right person brings a bold, integrated vision for how these functions work together with Operations, Product, and Technology to improve customer outcomes and accelerate Lyft's evolution into an AI-native, human-enhanced support organization. They will set the direction, hold the bar, and move at the pace the environment demands — with the industry expertise to know what "great" looks like and the conviction to pursue it. Reporting to the Director of Business Planning & Central Operations, this role leads a team of 4-6 direct reports and 40-50 indirects, each owning a distinct function on the team team. Responsibilities: Vision & Strategy Define and own an ambitious, integrated vision for how Knowledge Management, Quality, Learning & Performance, and Tooling Enablement work together — not as separate functions, but as a unified enablement system that improves customer outcomes and advances Lyft's AI-native support evolution. Expand active AI fluency to every function in the portfolio — from how knowledge is structured for AI retrieval, to how quality signals feed mod

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Mapping team at Lyft is tasked with building a digital representation of the physical world - a map. We collect and serve the freshest and most accurate mapping data possible, along with algorithms, models, platform services, and map-based user experiences that power Lyft’s current and future transportation offerings. Mapping represents a huge opportunity for Lyft’s business, but also a big challenge. We build and scale systems that deal with large data storage, real-time data processing, machine / deep learning pipelines, routing and ETA models, driver and passenger location tracking, and more. We built beautiful and magical user experiences on top of all those services, and compete with companies that have been in the mapping business for decades. To strengthen our efforts, we are hiring a Senior ML Engineer who will work end-to-end on creating and improving new capabilities to detect changes in the environment and reflect them in our Lyft map using a wide variety of input sources from the Lyft fleet. For this we are looking for someone who values software engineering best practices, loves the algorithmic and geospatial side of the challenge and is data-driven from start to end. Our technology stack ranges from basic machine learning models to large language models and running them at scale on millions of images. You will work with incredibly passionate and talented colleagues from machine learning, data science, and engineering on projects that delight our passengers and drivers – powered by an up to date map. Responsibilities: Partner with Engineers, Data Scientists, Product Managers, and Business Partners to apply machine learning for business and user impact Perform data analysis and build proof-of-concept to explore and propose ML solutions to both new and existing proble

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft's Customer Care Operations organization manages over 1.7 million monthly customer interactions and serves as the company's primary direct touchpoint with riders, drivers, and businesses — spanning frontline support across multiple customer segments, a global BPO workforce, and the central functions that enable them to operate at scale. The Senior Manager of Support Excellence owns the enablement infrastructure that determines whether Lyft's support operation can scale efficiently, react nimbly, and maintain high standards: Knowledge Management, Quality, Learning & Performance, and Tooling Enablement. This is not a role for someone who wants to maintain and optimize — it's a role for someone who wants to reimagine. The right person brings a bold, integrated vision for how these functions work together with Operations, Product, and Technology to improve customer outcomes and accelerate Lyft's evolution into an AI-native, human-enhanced support organization. They will set the direction, hold the bar, and move at the pace the environment demands — with the industry expertise to know what "great" looks like and the conviction to pursue it. Reporting to the Director of Business Planning & Central Operations, this role leads a team of 4-6 direct reports and 40-50 indirects, each owning a distinct function on the team team. Responsibilities: Vision & Strategy Define and own an ambitious, integrated vision for how Knowledge Management, Quality, Learning & Performance, and Tooling Enablement work together — not as separate functions, but as a unified enablement system that improves customer outcomes and advances Lyft's AI-native support evolution. Expand active AI fluency to every function in the portfolio — from how knowledge is structured for AI retrieval, to how quality signals feed mod

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Our transport network serves the needs of millions of people every day who want to get from one place to another using Lyft cars, bikes and scooters, with public transportation, or on foot in the most efficient way. To serve these needs, we need to suggest the fastest, most affordable and safest routes. We achieve this by processing millions of rides, taking into account the latest traffic information and analyzing the preferences of drivers. To strengthen our efforts, we are hiring a Software Engineer who will work on improving our routing engine, on building cloud-based services that can process millions of route requests per day and on creating workflows to process and analyze the data collected from our rides. For this we are looking for someone who has a strong background in software architecture and algorithms and understands at the same time how to build efficient data processing pipelines. Our technology stack is based on the latest technologies such as AWS, Kubernetes, Apache Airflow, Flink, and Kafka. We use AI and machine learning to improve development productivity, optimize customer support workflows, and enhance operational efficiency — all without compromising code quality or security. You will work with incredibly passionate and talented colleagues from software engineering, machine learning and data science on projects that delight millions of passengers and drivers. Responsibilities: Drive high-impact projects and innovate new solutions to provide the best routing experience possible Build and deploy mission critical algorithms and services that can serve millions of requests per day (backend and data-streaming services written in C++, Go, and Python) Analyze rides, understand customer pain points, prioritize and size feature requests and help design solutions based on o

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is looking for experienced software engineers from a variety of disciplines. We are growing our team with people who want to build, improve and incorporate technologies that make the lives of our community more enriched. As an engineer at Lyft, you'll collaborate with teams like product, data science, analytics, and operations on code that empower us to iterate quickly, while focusing on delighting our passengers and drivers. As a Senior Software Engineer on the Marketplace team, you will lead work streams to improve business operations in Lyft’s Marketplace. You'll design AI driven data analytics platforms, data pipelines and metric governance systems that our business leaders use on a daily basis to make key strategic decisions. You will partner with business leaders and data scientists across our organizations to enable running the business more efficiently. Responsibilities: Help define the roadmap and architecture based on technology and business needs Drive AI innovation for business analytics and operations Write well-crafted, well-tested, readable, maintainable code Have a good grasp and ability to explain the various tradeoffs made in decisions Participate in code reviews to ensure code quality and distribute knowledge Lead projects from idea to positive execution Incorporate considerations for business context and failure modes in your work Proactively participate in resolving ongoing incidents Unblock, support, effectively communicate, and obtain buy-in across teams to achieve results Share your knowledge by giving brown bags, tech talks, and evangelizing appropriate tech and engineering best practices Experience: 5+ years of software engineering industry experience with a high level programming language (bonus points for experience with Python or Go) AI Experience in Agen

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Marketplace teams are at the heart of our products and decision-making, owning everything from rider pricing to driver earnings, incentives, and efficient matching. We’re looking for passionate, driven engineers to build systems that empower our riders and drivers to have the best transportation experience possible through prediction, adaptivity, and personalization. We’re looking for someone who is excited about working in a fast-paced, innovative, and impactful environment to create reliable solutions to distributed computing, ML, and data problems. The Pricing team is a centerpiece of Lyft’s Marketplace org, determining prices for all rideshare products and supporting new initiatives. Rider Engagement develops rider-facing engagement levers and optimizes user pricing experience to drive both short term and long term business outcomes. We work with Product & Science to solve and implement complex pricing requirements, balancing the needs of riders, drivers, and the business goals. As an owner of one of the most critical flows in the company, you will work on a wide array of challenges such as latency-sensitive concurrency problems, large scale distributed systems, and experimentation. If you’re interested in playing a large part in demand / supply management and improving the Lyft customer experience, this could be a great fit for you. Responsibilities: Drive high-impact projects and innovate new solutions to provide the best user experience. Work closely with cross-functional teams and partner teams to develop solutions based on technology and business needs, and advance team’s goals and priorities Independently lead features from idea to positive execution and launch Unblock, support and communicate with internal partners to achieve results Write well-crafted, well-tested, readable, maintaina

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Marketplace organization drives Lyft’s business growth and ensures our marketplace performs reliably and efficiently. Within Marketplace, the Market Insights team is responsible for the health and growth of Lyft’s top regions. We are looking for an analyst to join the Market Insights team to identify key opportunities in these regions and influence strategy across the company. From long-term strategic decisions to weekly agile operations, you will own a range of business-critical work. You will identify our marketplace’s most critical gaps, create business and product strategies to address them, and partner with cross-functional teams to deliver impact. The ideal candidate is proactive, has strong analytical capabilities, and can collaborate effectively across teams. Responsibilities: Become an expert in rideshare marketplace behaviors/trends and support leadership in data-informed business strategies and decisions Leverage data and analytics to identify problems and opportunities in Lyft’s top regions, synthesize the trends and insights, and recommend action plans Operate within rideshare decision-making frameworks with a critical lens, evaluating areas of improvement and business growth opportunities Partner with Data Science, Product, Engineering, and other teams to deliver business, product, and strategy improvements Be proactive in pursuing opportunities and have a true ownership mindset to get things done Experience: Bachelor’s degree with a focus in analytics, statistics, economics, finance, marketing, or other quantitative fields 3+ years experience in management consulting, strategic data science/analytics roles in a technology company, or an equivalent analytical role in a high growth startup Experience analyzing data, extracting key insights and trends, and producing

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Community Support Engineering (CSE) China Foundations team works together with our US partners to co-own the Community Support foundations systems, collectively empowering every step of the customer support journey. We're building the next-generation case management platform that gives a 360-degree view of every customer interaction, helping ambassadors resolve guest and host issues faster. At the same time, we're developing the centralized supervisor portal alongside agent quality systems that turn performance insights into actionable coaching signals. Our routing platform connects Airbnb customers to the right ambassador, through the right channel, at the right time. The team also provides AI-powered solutions to support TechOps around system inconsistencies and incidents to ensure high availability and reliability of critical CS flows. The Difference You Will Make: We are seeking an experienced Engineering Manager to lead the China Routing and Data Service team. In this role, you will: Ramp up on the team’s technology, product, and business goals, including hands-on work to develop a deep technical understanding. Lead, mentor, and grow a high-performing engineering team in a fast-paced environment. Foster a team culture that emphasizes product thinking, technical depth, and customer-centric problem solving. Drive and partner closely with teams across CSE to understand business cases and deliver intuitive, scalable routing and data solutions. Set clear priorities and strategic direction in collaboration with cross functional partners.. Improve team processes to strengthen coll

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Global Support & Partnerships team is a critical and unique part of helping Lyft succeed in our purpose to Serve and Connect. We support Lyft's international growth by developing integration platforms that seamlessly link global customers to an exceptional customer care experience. We go beyond simply supporting customers; we build the foundational infrastructure that turns every support interaction into a moment of genuine connection. Whether supporting our established North American community or welcoming new users worldwide, we ensure a unified, reliable, and efficient experience for riders, drivers, applicants and support agents alike. We are looking for an experienced technical leader who can support our global ambition by designing, owning, and scaling the Global Support Platform. Responsibilities: Set the technical vision and strategy for a rapidly evolving product area, making high-judgment calls on architecture and technology direction Drive the adoption of AI and machine learning solutions to optimize customer support workflows and enhance operational efficiency across the platform. Lead a team of talented engineers who ship code and tackle hard engineering problems, maintaining a high bar for technical excellence Translate high-level business goals into actionable engineering projects. Own the technical roadmap from conception to delivery, managing cross-team dependencies and mitigating risks. Drive the responsible adoption of AI development tools across engineering teams - modeling effective use, establishing best practices, and mentoring engineers to improve productivity without compromising code quality or security. Champion improvements in system, observability, performance, and tech debt reduction, extending your influence beyond your immediate team. Establish best practices f

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Marketplace teams are at the heart of our products and decision-making, owning everything from rider pricing to driver earnings, incentives, and efficient matching. We’re looking for passionate, driven engineers to build systems that empower our riders and drivers to have the best transportation experience possible through prediction, adaptivity, and personalization. We’re looking for someone who is excited about working in a fast-paced, innovative, and impactful environment to create reliable solutions to distributed computing, ML, and data problems. The Pricing team is a centerpiece of Lyft’s Marketplace org, determining prices for all rideshare products and supporting new initiatives. We work with Product & Science to solve and implement complex pricing requirements, balancing the needs of riders, drivers, and the business goals. As an owner of one of the most critical flows in the company, you will work on a wide array of challenges such as latency-sensitive concurrency problems, large scale distributed systems, and experimentation. If you’re interested in playing a large part in demand / supply management and improving the Lyft customer experience, this could be a great fit for you. Responsibilities: Help define the roadmap and architecture based on technology and business needs Unblock, support, effectively communicate, and obtain buy-in across teams to achieve results Lead projects of multiple people from idea to positive execution Write clear, scalable and clear design documentation Write well-crafted, well-tested, readable, maintainable code Utilize your expertise in Python, Golang, AWS to deliver robust and scalable solutions Participate in code reviews to ensure code quality and distribute knowledge Proactively participate in resolving ongoing incidents Share your kno

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Our core corporate finance functions are critical to Lyft’s success. The health and sustainability of our applications, systems, tooling and processes are critical for daily operations and for Lyft’s ability to grow. The Oracle EPM Engineer possesses both business and technical acumen. This engineering role provides support for Lyft’s Corporate consolidations systems, managing their daily performance and incidents, creating automated workflows, building customer solutions, configuring applications, providing end user training and protecting all system related information assets. In this pivotal role, you will leverage your deep expertise in FCCS, ARCS, Data Exchange and EDMCS to drive innovation across our financial consolidation, reporting, reconciliation, and planning processes. Working at the intersection of finance, technology, and strategy, you'll collaborate with key stakeholders to architect solutions that enhance accuracy, efficiency, and compliance while positioning our organization for continued growth and adaptability in a dynamic business environment. Responsibilities: Strategic Leadership & Expertise Lead all aspects of the front-end administration of the FCCS, ARCS, Data Exchange, EDMCS systems including maintaining metadata, rules, forms, developing reports, creating locations, mappings, and granting user access. Serve as the support person and subject matter expert for FCCS, Data Exchange and ARCS configurations, setting technical standards and driving continuous improvement initiatives Strong understanding of complex EPM implementation projects from conception to completion, ensuring on-time, within-budget delivery while exceeding stakeholder expectations Advanced System Configuration & Development Design and implement sophisticated FCCS business rules, incl